I wasn't allowed to check in for my flight because I didn't have a Turkish transit visa

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I was going to Dubai, with a transit in Istanbul. I was to land in Atatürk International Airport and, on the same day, fly from Sabiha Gökçen Airport. Both flights were on Turkish Airlines.



When I got to Murtala International Airport in Lagos, Nigeria, they refused to check me in, saying that I didn't have a Turkish transit visa.



Right now, I'm at home, and confused; I don't know what to do. I'm a Nigerian and bought my ticket through an agent.










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  • 6




    What's your question then? Right now, I can only see a rant.
    – TooTea
    2 hours ago
















up vote
3
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favorite












I was going to Dubai, with a transit in Istanbul. I was to land in Atatürk International Airport and, on the same day, fly from Sabiha Gökçen Airport. Both flights were on Turkish Airlines.



When I got to Murtala International Airport in Lagos, Nigeria, they refused to check me in, saying that I didn't have a Turkish transit visa.



Right now, I'm at home, and confused; I don't know what to do. I'm a Nigerian and bought my ticket through an agent.










share|improve this question









New contributor




Thankgod is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.















  • 6




    What's your question then? Right now, I can only see a rant.
    – TooTea
    2 hours ago












up vote
3
down vote

favorite









up vote
3
down vote

favorite











I was going to Dubai, with a transit in Istanbul. I was to land in Atatürk International Airport and, on the same day, fly from Sabiha Gökçen Airport. Both flights were on Turkish Airlines.



When I got to Murtala International Airport in Lagos, Nigeria, they refused to check me in, saying that I didn't have a Turkish transit visa.



Right now, I'm at home, and confused; I don't know what to do. I'm a Nigerian and bought my ticket through an agent.










share|improve this question









New contributor




Thankgod is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I was going to Dubai, with a transit in Istanbul. I was to land in Atatürk International Airport and, on the same day, fly from Sabiha Gökçen Airport. Both flights were on Turkish Airlines.



When I got to Murtala International Airport in Lagos, Nigeria, they refused to check me in, saying that I didn't have a Turkish transit visa.



Right now, I'm at home, and confused; I don't know what to do. I'm a Nigerian and bought my ticket through an agent.







visas transit-visas turkey connecting-flights nigerian-citizens






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edited 14 mins ago









Giorgio

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asked 3 hours ago









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  • 6




    What's your question then? Right now, I can only see a rant.
    – TooTea
    2 hours ago












  • 6




    What's your question then? Right now, I can only see a rant.
    – TooTea
    2 hours ago







6




6




What's your question then? Right now, I can only see a rant.
– TooTea
2 hours ago




What's your question then? Right now, I can only see a rant.
– TooTea
2 hours ago










2 Answers
2






active

oldest

votes

















up vote
12
down vote













You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source






share|improve this answer






















  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago






  • 1




    Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    2 hours ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    2 hours ago

















up vote
7
down vote













The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.






share|improve this answer




















  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    2 hours ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    2 hours ago










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2 Answers
2






active

oldest

votes








2 Answers
2






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
12
down vote













You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source






share|improve this answer






















  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago






  • 1




    Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    2 hours ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    2 hours ago














up vote
12
down vote













You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source






share|improve this answer






















  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago






  • 1




    Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    2 hours ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    2 hours ago












up vote
12
down vote










up vote
12
down vote









You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source






share|improve this answer














You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source







share|improve this answer














share|improve this answer



share|improve this answer








edited 2 hours ago

























answered 2 hours ago









Hanky Panky

19.6k457100




19.6k457100











  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago






  • 1




    Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    2 hours ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    2 hours ago
















  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago






  • 1




    Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    2 hours ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    2 hours ago















If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
– zeocrash
2 hours ago




If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
– zeocrash
2 hours ago




1




1




Did i suggest otherwise?
– Hanky Panky
2 hours ago




Did i suggest otherwise?
– Hanky Panky
2 hours ago












Nope, I misread, my bad
– zeocrash
2 hours ago




Nope, I misread, my bad
– zeocrash
2 hours ago












If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
– Thankgod
2 hours ago




If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
– Thankgod
2 hours ago












Nope they won't demand a visa then.
– Hanky Panky
2 hours ago




Nope they won't demand a visa then.
– Hanky Panky
2 hours ago












up vote
7
down vote













The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.






share|improve this answer




















  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    2 hours ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    2 hours ago














up vote
7
down vote













The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.






share|improve this answer




















  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    2 hours ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    2 hours ago












up vote
7
down vote










up vote
7
down vote









The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.






share|improve this answer












The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.







share|improve this answer












share|improve this answer



share|improve this answer










answered 2 hours ago









MadHatter

6,82812645




6,82812645











  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    2 hours ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    2 hours ago
















  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    2 hours ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    2 hours ago















While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
– Hanky Panky
2 hours ago




While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
– Hanky Panky
2 hours ago




1




1




You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
– MadHatter
2 hours ago




You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
– MadHatter
2 hours ago










Thankgod is a new contributor. Be nice, and check out our Code of Conduct.









 

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