I was refused to check in

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I was going to Dubai transiting Istanbul. I was to land in Atatürk international airport, then continue same day from Sabiha Gökçen to Dubai using same Turkish Airlines. When I got to Murtala International airport they refused to check me in saying that I don't have Turkish transit Visa. Right now I'm at home confuse, I don't know what to do. I'm a Nigerian and don't want to mention the name of the agent that got the ticket yet










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    What's your question then? Right now, I can only see a rant.
    – TooTea
    1 hour ago
















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I was going to Dubai transiting Istanbul. I was to land in Atatürk international airport, then continue same day from Sabiha Gökçen to Dubai using same Turkish Airlines. When I got to Murtala International airport they refused to check me in saying that I don't have Turkish transit Visa. Right now I'm at home confuse, I don't know what to do. I'm a Nigerian and don't want to mention the name of the agent that got the ticket yet










share|improve this question









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Thankgod is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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  • 3




    What's your question then? Right now, I can only see a rant.
    – TooTea
    1 hour ago












up vote
1
down vote

favorite









up vote
1
down vote

favorite











I was going to Dubai transiting Istanbul. I was to land in Atatürk international airport, then continue same day from Sabiha Gökçen to Dubai using same Turkish Airlines. When I got to Murtala International airport they refused to check me in saying that I don't have Turkish transit Visa. Right now I'm at home confuse, I don't know what to do. I'm a Nigerian and don't want to mention the name of the agent that got the ticket yet










share|improve this question









New contributor




Thankgod is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I was going to Dubai transiting Istanbul. I was to land in Atatürk international airport, then continue same day from Sabiha Gökçen to Dubai using same Turkish Airlines. When I got to Murtala International airport they refused to check me in saying that I don't have Turkish transit Visa. Right now I'm at home confuse, I don't know what to do. I'm a Nigerian and don't want to mention the name of the agent that got the ticket yet







transit istanbul nigerian-citizens






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edited 2 hours ago









Neusser

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asked 2 hours ago









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  • 3




    What's your question then? Right now, I can only see a rant.
    – TooTea
    1 hour ago












  • 3




    What's your question then? Right now, I can only see a rant.
    – TooTea
    1 hour ago







3




3




What's your question then? Right now, I can only see a rant.
– TooTea
1 hour ago




What's your question then? Right now, I can only see a rant.
– TooTea
1 hour ago










2 Answers
2






active

oldest

votes

















up vote
9
down vote













You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source






share|improve this answer






















  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago










  • Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    1 hour ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    1 hour ago

















up vote
5
down vote













The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.






share|improve this answer




















  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    1 hour ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    1 hour ago










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2 Answers
2






active

oldest

votes








2 Answers
2






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
9
down vote













You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source






share|improve this answer






















  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago










  • Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    1 hour ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    1 hour ago














up vote
9
down vote













You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source






share|improve this answer






















  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago










  • Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    1 hour ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    1 hour ago












up vote
9
down vote










up vote
9
down vote









You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source






share|improve this answer














You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.



If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.




I don't know what to do




Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.




Transit - Turkey (TR)



Visa



Visa required.



TWOV (Transit Without Visa):



Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.




Source







share|improve this answer














share|improve this answer



share|improve this answer








edited 1 hour ago

























answered 2 hours ago









Hanky Panky

19.5k45799




19.5k45799











  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago










  • Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    1 hour ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    1 hour ago
















  • If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
    – zeocrash
    2 hours ago










  • Did i suggest otherwise?
    – Hanky Panky
    2 hours ago










  • Nope, I misread, my bad
    – zeocrash
    2 hours ago










  • If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
    – Thankgod
    1 hour ago










  • Nope they won't demand a visa then.
    – Hanky Panky
    1 hour ago















If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
– zeocrash
2 hours ago




If you're connecting at ataturk (I.E. arriving and leaving from ataturk) you don't need a transit visa as you never leave airside. mfa.gov.tr/frequently-asked-questions.en.mfa
– zeocrash
2 hours ago












Did i suggest otherwise?
– Hanky Panky
2 hours ago




Did i suggest otherwise?
– Hanky Panky
2 hours ago












Nope, I misread, my bad
– zeocrash
2 hours ago




Nope, I misread, my bad
– zeocrash
2 hours ago












If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
– Thankgod
1 hour ago




If I use same airport, and waiting time of more than 9hours, will it make them demand for transit visa?
– Thankgod
1 hour ago












Nope they won't demand a visa then.
– Hanky Panky
1 hour ago




Nope they won't demand a visa then.
– Hanky Panky
1 hour ago












up vote
5
down vote













The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.






share|improve this answer




















  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    1 hour ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    1 hour ago














up vote
5
down vote













The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.






share|improve this answer




















  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    1 hour ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    1 hour ago












up vote
5
down vote










up vote
5
down vote









The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.






share|improve this answer












The question of responsibility for visas crops up from time to time here, and I don't think we can be clearer than Greg Hewgill is in the accepted answer:




In general, it is the passenger's responsibility to ensure that they obtain any required visa(s) before commencing travel.




We have a question here about the need for a Turkish transit visa, and it is clear that you do. As the Turkish Ministry of Foreign Affairs website says:




If you will not leave the transit lounge at the airport you are not required to have transit visa. Otherwise, you have to make visa application to the nearest Turkish Representation.




Given that you're changing airports in Istanbul, it's clear that you needed a visa, and it's clear that it was your responsibility to know this. You might want to go and grumble at your agent for not keeping you informed, but I'm afraid that the airline were quite right not to allow you to check in.







share|improve this answer












share|improve this answer



share|improve this answer










answered 2 hours ago









MadHatter

6,80812645




6,80812645











  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    1 hour ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    1 hour ago
















  • While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
    – Hanky Panky
    1 hour ago






  • 1




    You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
    – MadHatter
    1 hour ago















While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
– Hanky Panky
1 hour ago




While i completely agree that it was the passenger's responsibility to check for the required documents for the itinerary but it looks like a genuine lack of knowledge of the situation and the passenger seems to be looking for advice as to what to do. I don't think the OP is trying to suggest that the airline was wrong.
– Hanky Panky
1 hour ago




1




1




You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
– MadHatter
1 hour ago




You could well be right. The OP doesn't actually ask a question, so I think we're both trying to infer what (s)he wants to know. My inference was that (s)he wanted to know if someone was responsible and so would have to bear the cost of re-ticketing. But I could be completely wrong about that.
– MadHatter
1 hour ago










Thankgod is a new contributor. Be nice, and check out our Code of Conduct.









 

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