How to check contact read email or not when send email to Individual?

The name of the pictureThe name of the pictureThe name of the pictureClash Royale CLAN TAG#URR8PPP











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1
down vote

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I'm using WordPress 4.9.8, CiviCRM to 5.5.1, I usually send email to contact by



  1. Search> Find contacts


  2. View contact details


  3. Action> Send email



  4. Send email ok, Contact received mail ok like picture



    enter image description here



But status only Email sent though contact read email or not. So, can CiviCRM can change status to Email read when contact read email?






wordpress email







share|improve this question

























    up vote
    1
    down vote

    favorite












    I'm using WordPress 4.9.8, CiviCRM to 5.5.1, I usually send email to contact by



    1. Search> Find contacts


    2. View contact details


    3. Action> Send email



    4. Send email ok, Contact received mail ok like picture



      enter image description here



    But status only Email sent though contact read email or not. So, can CiviCRM can change status to Email read when contact read email?






    wordpress email







    share|improve this question























      up vote
      1
      down vote

      favorite









      up vote
      1
      down vote

      favorite











      I'm using WordPress 4.9.8, CiviCRM to 5.5.1, I usually send email to contact by



      1. Search> Find contacts


      2. View contact details


      3. Action> Send email



      4. Send email ok, Contact received mail ok like picture



        enter image description here



      But status only Email sent though contact read email or not. So, can CiviCRM can change status to Email read when contact read email?






      wordpress email







      share|improve this question













      I'm using WordPress 4.9.8, CiviCRM to 5.5.1, I usually send email to contact by



      1. Search> Find contacts


      2. View contact details


      3. Action> Send email



      4. Send email ok, Contact received mail ok like picture



        enter image description here



      But status only Email sent though contact read email or not. So, can CiviCRM can change status to Email read when contact read email?






      wordpress email




      wordpress email






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked 4 hours ago









      ToanLuong

      479




      479




















          2 Answers
          2






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          up vote
          1
          down vote













          You would need to look into your email server/ SMTP provider to check on the status of an email as the send email action (up to 50 contacts) does not currently offer the ability to track this information.



          Sorry not to have been of more help,
          Tamar






          share|improve this answer



























            up vote
            1
            down vote













            You might need to try installing the Transactional Emails extension which aims to address the limitation of CiviCRM which only handles the tracking of emails sent through civimail.



            This extension tracks bounce, click, open events for single emails sent from civicrm, either with Send Email action, scheduled reminders, contribution receipts, etc.



            The description on the extension link explains in detail on how to install and check the report of these events.






            share|improve this answer




















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              2 Answers
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              active

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              2 Answers
              2






              active

              oldest

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              active

              oldest

              votes






              active

              oldest

              votes








              up vote
              1
              down vote













              You would need to look into your email server/ SMTP provider to check on the status of an email as the send email action (up to 50 contacts) does not currently offer the ability to track this information.



              Sorry not to have been of more help,
              Tamar






              share|improve this answer
























                up vote
                1
                down vote













                You would need to look into your email server/ SMTP provider to check on the status of an email as the send email action (up to 50 contacts) does not currently offer the ability to track this information.



                Sorry not to have been of more help,
                Tamar






                share|improve this answer






















                  up vote
                  1
                  down vote










                  up vote
                  1
                  down vote









                  You would need to look into your email server/ SMTP provider to check on the status of an email as the send email action (up to 50 contacts) does not currently offer the ability to track this information.



                  Sorry not to have been of more help,
                  Tamar






                  share|improve this answer












                  You would need to look into your email server/ SMTP provider to check on the status of an email as the send email action (up to 50 contacts) does not currently offer the ability to track this information.



                  Sorry not to have been of more help,
                  Tamar







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered 3 hours ago









                  Tamar Meir - Cividesk

                  998317




                  998317




















                      up vote
                      1
                      down vote













                      You might need to try installing the Transactional Emails extension which aims to address the limitation of CiviCRM which only handles the tracking of emails sent through civimail.



                      This extension tracks bounce, click, open events for single emails sent from civicrm, either with Send Email action, scheduled reminders, contribution receipts, etc.



                      The description on the extension link explains in detail on how to install and check the report of these events.






                      share|improve this answer
























                        up vote
                        1
                        down vote













                        You might need to try installing the Transactional Emails extension which aims to address the limitation of CiviCRM which only handles the tracking of emails sent through civimail.



                        This extension tracks bounce, click, open events for single emails sent from civicrm, either with Send Email action, scheduled reminders, contribution receipts, etc.



                        The description on the extension link explains in detail on how to install and check the report of these events.






                        share|improve this answer






















                          up vote
                          1
                          down vote










                          up vote
                          1
                          down vote









                          You might need to try installing the Transactional Emails extension which aims to address the limitation of CiviCRM which only handles the tracking of emails sent through civimail.



                          This extension tracks bounce, click, open events for single emails sent from civicrm, either with Send Email action, scheduled reminders, contribution receipts, etc.



                          The description on the extension link explains in detail on how to install and check the report of these events.






                          share|improve this answer












                          You might need to try installing the Transactional Emails extension which aims to address the limitation of CiviCRM which only handles the tracking of emails sent through civimail.



                          This extension tracks bounce, click, open events for single emails sent from civicrm, either with Send Email action, scheduled reminders, contribution receipts, etc.



                          The description on the extension link explains in detail on how to install and check the report of these events.







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered 1 hour ago









                          jitendra - fuzion

                          4,271528




                          4,271528



























                               

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