Limitation on external system calling Salesforce

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Is there any limit on how many times an external system can call Salesforce to get data? For example, ETL Tools, Mulesoft etc.










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    Is there any limit on how many times an external system can call Salesforce to get data? For example, ETL Tools, Mulesoft etc.










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      Is there any limit on how many times an external system can call Salesforce to get data? For example, ETL Tools, Mulesoft etc.










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      Is there any limit on how many times an external system can call Salesforce to get data? For example, ETL Tools, Mulesoft etc.







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      edited 17 mins ago









      Keith C

      92.3k1087195




      92.3k1087195










      asked 1 hour ago









      Anurag A

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          Is there any limit on how many times an external systems can call Salesforce to get data?




          Yes, there is an API Limit as how many API calls can any system make into Salesforce for integration scenarios. There's a 24-hour cap on the number of API requests that can be made to an Org.



          You can find more details on the API Request Limits and Allocations.



          As an example, the total number of API requests for Unlimited Edition in 24-hour period is calculated as below:




          15,000 + (number of licenses * calls per license type)




          You can additionally request for increasing the limits if you want anything more than what is granted.




          If you need a higher amount and you don’t want to purchase extra user licenses or upgrade to Performance Edition, you can purchase extra API calls.





          The only exception to this seems to be Heroku Connect.




          We’re pleased to announce that beginning July 2, 2015, Heroku Connect’s data synchronization with your Salesforce organization -- which relies on the SOAP API -- will no longer be constrained by your Salesforce API usage limits. Customers can now focus on using Heroku Connect to build apps spanning Salesforce/Heroku without worrying about the volume of API calls.







          share|improve this answer


















          • 2




            The notable exception being Heroku Connect.
            – David Reed
            57 mins ago










          • @DavidReed Good to know that, wasn't really aware of this. Will include this in the answer to provide some context on that.
            – Jayant Das
            51 mins ago










          • Thank you @JayantDas
            – Anurag A
            23 mins ago

















          up vote
          3
          down vote













          Just to add to what Jayant has said,



          Whenever an external system accesses SF it comes under API calls. This also includes standard SF tools like Marketing Cloud or data loader or even Salesforce Mobile APP.



          You can see how many API calls are allowed for your org under




          Setup -> Company Information.




          NOTE: API calls in Sandbox(5M for most sandboxes) are not the one you get in LIVE(Prod). Check-in prod before making this decision.



          API usage depends on what you are doing and how you are UTILIZING it.



          If you use REST /SOAP standard API which is not bulkified you are at risk of quickly consuming all API calls .



          Salesforce recommends the use of BULK API instead. BulkAPI allows you to Bulk data loading usually done by ETL by consuming sometimes 1/10th of API calls as compared to other API.



          Also to note certain things :



          1. API limit is 24 hours rolling, if you reached that limit external systems would not be access SF. This also means your SF mobile, IDE's which uses API would also not work. Though in next hour you will get certainly available calls (As its rolling limit)

          2. If its one-time thing like Data Loading or temp purpose(Peak days of business) you can request SF for extra API calls for free. Its should be treated as one time favour not should be expected every time

          3. You can programmatically check how many API calls are remaining using a rest endpoint. https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_limits.htm


          4. You can also set API usage alerts emails so that if it reaches 80% -90% you can stop some ETL etc.






          share|improve this answer




















          • Thats great information. Thanks Pranay
            – Anurag A
            22 mins ago










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          2 Answers
          2






          active

          oldest

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          2 Answers
          2






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          8
          down vote



          accepted











          Is there any limit on how many times an external systems can call Salesforce to get data?




          Yes, there is an API Limit as how many API calls can any system make into Salesforce for integration scenarios. There's a 24-hour cap on the number of API requests that can be made to an Org.



          You can find more details on the API Request Limits and Allocations.



          As an example, the total number of API requests for Unlimited Edition in 24-hour period is calculated as below:




          15,000 + (number of licenses * calls per license type)




          You can additionally request for increasing the limits if you want anything more than what is granted.




          If you need a higher amount and you don’t want to purchase extra user licenses or upgrade to Performance Edition, you can purchase extra API calls.





          The only exception to this seems to be Heroku Connect.




          We’re pleased to announce that beginning July 2, 2015, Heroku Connect’s data synchronization with your Salesforce organization -- which relies on the SOAP API -- will no longer be constrained by your Salesforce API usage limits. Customers can now focus on using Heroku Connect to build apps spanning Salesforce/Heroku without worrying about the volume of API calls.







          share|improve this answer


















          • 2




            The notable exception being Heroku Connect.
            – David Reed
            57 mins ago










          • @DavidReed Good to know that, wasn't really aware of this. Will include this in the answer to provide some context on that.
            – Jayant Das
            51 mins ago










          • Thank you @JayantDas
            – Anurag A
            23 mins ago














          up vote
          8
          down vote



          accepted











          Is there any limit on how many times an external systems can call Salesforce to get data?




          Yes, there is an API Limit as how many API calls can any system make into Salesforce for integration scenarios. There's a 24-hour cap on the number of API requests that can be made to an Org.



          You can find more details on the API Request Limits and Allocations.



          As an example, the total number of API requests for Unlimited Edition in 24-hour period is calculated as below:




          15,000 + (number of licenses * calls per license type)




          You can additionally request for increasing the limits if you want anything more than what is granted.




          If you need a higher amount and you don’t want to purchase extra user licenses or upgrade to Performance Edition, you can purchase extra API calls.





          The only exception to this seems to be Heroku Connect.




          We’re pleased to announce that beginning July 2, 2015, Heroku Connect’s data synchronization with your Salesforce organization -- which relies on the SOAP API -- will no longer be constrained by your Salesforce API usage limits. Customers can now focus on using Heroku Connect to build apps spanning Salesforce/Heroku without worrying about the volume of API calls.







          share|improve this answer


















          • 2




            The notable exception being Heroku Connect.
            – David Reed
            57 mins ago










          • @DavidReed Good to know that, wasn't really aware of this. Will include this in the answer to provide some context on that.
            – Jayant Das
            51 mins ago










          • Thank you @JayantDas
            – Anurag A
            23 mins ago












          up vote
          8
          down vote



          accepted







          up vote
          8
          down vote



          accepted







          Is there any limit on how many times an external systems can call Salesforce to get data?




          Yes, there is an API Limit as how many API calls can any system make into Salesforce for integration scenarios. There's a 24-hour cap on the number of API requests that can be made to an Org.



          You can find more details on the API Request Limits and Allocations.



          As an example, the total number of API requests for Unlimited Edition in 24-hour period is calculated as below:




          15,000 + (number of licenses * calls per license type)




          You can additionally request for increasing the limits if you want anything more than what is granted.




          If you need a higher amount and you don’t want to purchase extra user licenses or upgrade to Performance Edition, you can purchase extra API calls.





          The only exception to this seems to be Heroku Connect.




          We’re pleased to announce that beginning July 2, 2015, Heroku Connect’s data synchronization with your Salesforce organization -- which relies on the SOAP API -- will no longer be constrained by your Salesforce API usage limits. Customers can now focus on using Heroku Connect to build apps spanning Salesforce/Heroku without worrying about the volume of API calls.







          share|improve this answer















          Is there any limit on how many times an external systems can call Salesforce to get data?




          Yes, there is an API Limit as how many API calls can any system make into Salesforce for integration scenarios. There's a 24-hour cap on the number of API requests that can be made to an Org.



          You can find more details on the API Request Limits and Allocations.



          As an example, the total number of API requests for Unlimited Edition in 24-hour period is calculated as below:




          15,000 + (number of licenses * calls per license type)




          You can additionally request for increasing the limits if you want anything more than what is granted.




          If you need a higher amount and you don’t want to purchase extra user licenses or upgrade to Performance Edition, you can purchase extra API calls.





          The only exception to this seems to be Heroku Connect.




          We’re pleased to announce that beginning July 2, 2015, Heroku Connect’s data synchronization with your Salesforce organization -- which relies on the SOAP API -- will no longer be constrained by your Salesforce API usage limits. Customers can now focus on using Heroku Connect to build apps spanning Salesforce/Heroku without worrying about the volume of API calls.








          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited 49 mins ago

























          answered 59 mins ago









          Jayant Das

          8,6552421




          8,6552421







          • 2




            The notable exception being Heroku Connect.
            – David Reed
            57 mins ago










          • @DavidReed Good to know that, wasn't really aware of this. Will include this in the answer to provide some context on that.
            – Jayant Das
            51 mins ago










          • Thank you @JayantDas
            – Anurag A
            23 mins ago












          • 2




            The notable exception being Heroku Connect.
            – David Reed
            57 mins ago










          • @DavidReed Good to know that, wasn't really aware of this. Will include this in the answer to provide some context on that.
            – Jayant Das
            51 mins ago










          • Thank you @JayantDas
            – Anurag A
            23 mins ago







          2




          2




          The notable exception being Heroku Connect.
          – David Reed
          57 mins ago




          The notable exception being Heroku Connect.
          – David Reed
          57 mins ago












          @DavidReed Good to know that, wasn't really aware of this. Will include this in the answer to provide some context on that.
          – Jayant Das
          51 mins ago




          @DavidReed Good to know that, wasn't really aware of this. Will include this in the answer to provide some context on that.
          – Jayant Das
          51 mins ago












          Thank you @JayantDas
          – Anurag A
          23 mins ago




          Thank you @JayantDas
          – Anurag A
          23 mins ago












          up vote
          3
          down vote













          Just to add to what Jayant has said,



          Whenever an external system accesses SF it comes under API calls. This also includes standard SF tools like Marketing Cloud or data loader or even Salesforce Mobile APP.



          You can see how many API calls are allowed for your org under




          Setup -> Company Information.




          NOTE: API calls in Sandbox(5M for most sandboxes) are not the one you get in LIVE(Prod). Check-in prod before making this decision.



          API usage depends on what you are doing and how you are UTILIZING it.



          If you use REST /SOAP standard API which is not bulkified you are at risk of quickly consuming all API calls .



          Salesforce recommends the use of BULK API instead. BulkAPI allows you to Bulk data loading usually done by ETL by consuming sometimes 1/10th of API calls as compared to other API.



          Also to note certain things :



          1. API limit is 24 hours rolling, if you reached that limit external systems would not be access SF. This also means your SF mobile, IDE's which uses API would also not work. Though in next hour you will get certainly available calls (As its rolling limit)

          2. If its one-time thing like Data Loading or temp purpose(Peak days of business) you can request SF for extra API calls for free. Its should be treated as one time favour not should be expected every time

          3. You can programmatically check how many API calls are remaining using a rest endpoint. https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_limits.htm


          4. You can also set API usage alerts emails so that if it reaches 80% -90% you can stop some ETL etc.






          share|improve this answer




















          • Thats great information. Thanks Pranay
            – Anurag A
            22 mins ago














          up vote
          3
          down vote













          Just to add to what Jayant has said,



          Whenever an external system accesses SF it comes under API calls. This also includes standard SF tools like Marketing Cloud or data loader or even Salesforce Mobile APP.



          You can see how many API calls are allowed for your org under




          Setup -> Company Information.




          NOTE: API calls in Sandbox(5M for most sandboxes) are not the one you get in LIVE(Prod). Check-in prod before making this decision.



          API usage depends on what you are doing and how you are UTILIZING it.



          If you use REST /SOAP standard API which is not bulkified you are at risk of quickly consuming all API calls .



          Salesforce recommends the use of BULK API instead. BulkAPI allows you to Bulk data loading usually done by ETL by consuming sometimes 1/10th of API calls as compared to other API.



          Also to note certain things :



          1. API limit is 24 hours rolling, if you reached that limit external systems would not be access SF. This also means your SF mobile, IDE's which uses API would also not work. Though in next hour you will get certainly available calls (As its rolling limit)

          2. If its one-time thing like Data Loading or temp purpose(Peak days of business) you can request SF for extra API calls for free. Its should be treated as one time favour not should be expected every time

          3. You can programmatically check how many API calls are remaining using a rest endpoint. https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_limits.htm


          4. You can also set API usage alerts emails so that if it reaches 80% -90% you can stop some ETL etc.






          share|improve this answer




















          • Thats great information. Thanks Pranay
            – Anurag A
            22 mins ago












          up vote
          3
          down vote










          up vote
          3
          down vote









          Just to add to what Jayant has said,



          Whenever an external system accesses SF it comes under API calls. This also includes standard SF tools like Marketing Cloud or data loader or even Salesforce Mobile APP.



          You can see how many API calls are allowed for your org under




          Setup -> Company Information.




          NOTE: API calls in Sandbox(5M for most sandboxes) are not the one you get in LIVE(Prod). Check-in prod before making this decision.



          API usage depends on what you are doing and how you are UTILIZING it.



          If you use REST /SOAP standard API which is not bulkified you are at risk of quickly consuming all API calls .



          Salesforce recommends the use of BULK API instead. BulkAPI allows you to Bulk data loading usually done by ETL by consuming sometimes 1/10th of API calls as compared to other API.



          Also to note certain things :



          1. API limit is 24 hours rolling, if you reached that limit external systems would not be access SF. This also means your SF mobile, IDE's which uses API would also not work. Though in next hour you will get certainly available calls (As its rolling limit)

          2. If its one-time thing like Data Loading or temp purpose(Peak days of business) you can request SF for extra API calls for free. Its should be treated as one time favour not should be expected every time

          3. You can programmatically check how many API calls are remaining using a rest endpoint. https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_limits.htm


          4. You can also set API usage alerts emails so that if it reaches 80% -90% you can stop some ETL etc.






          share|improve this answer












          Just to add to what Jayant has said,



          Whenever an external system accesses SF it comes under API calls. This also includes standard SF tools like Marketing Cloud or data loader or even Salesforce Mobile APP.



          You can see how many API calls are allowed for your org under




          Setup -> Company Information.




          NOTE: API calls in Sandbox(5M for most sandboxes) are not the one you get in LIVE(Prod). Check-in prod before making this decision.



          API usage depends on what you are doing and how you are UTILIZING it.



          If you use REST /SOAP standard API which is not bulkified you are at risk of quickly consuming all API calls .



          Salesforce recommends the use of BULK API instead. BulkAPI allows you to Bulk data loading usually done by ETL by consuming sometimes 1/10th of API calls as compared to other API.



          Also to note certain things :



          1. API limit is 24 hours rolling, if you reached that limit external systems would not be access SF. This also means your SF mobile, IDE's which uses API would also not work. Though in next hour you will get certainly available calls (As its rolling limit)

          2. If its one-time thing like Data Loading or temp purpose(Peak days of business) you can request SF for extra API calls for free. Its should be treated as one time favour not should be expected every time

          3. You can programmatically check how many API calls are remaining using a rest endpoint. https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_limits.htm


          4. You can also set API usage alerts emails so that if it reaches 80% -90% you can stop some ETL etc.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered 38 mins ago









          Pranay Jaiswal

          9,71731949




          9,71731949











          • Thats great information. Thanks Pranay
            – Anurag A
            22 mins ago
















          • Thats great information. Thanks Pranay
            – Anurag A
            22 mins ago















          Thats great information. Thanks Pranay
          – Anurag A
          22 mins ago




          Thats great information. Thanks Pranay
          – Anurag A
          22 mins ago

















           

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