240 V outlet is not delivering 240 V

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I recently moved into an apartment with a 3-prong, NEMA 10-30 outlet. It looks like this:



Nema 10-30



I bought an old dryer that I confirmed was working before purchasing it and hooked it up and unfortunately the dryer never heated up. I suspected something was up with the outlet, so I busted out the multimeter and measured each connection. I used an Etekcity MSR-R500 and had it set to the AC 500 setting and measured the following:



  • Y to X: 0 V

  • Y to W: 120 V

  • X to W: 120 V

Based on my research it would seem that Y to X should have read 240 V, not 0. However, the other two connections are both reading 120 V correctly. I'm wondering what this would typically indicate - bad wiring? If so, what would be a good next step to either fix the issue or confirm the problem? Or at this point is it time to call an electrician?










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  • 2




    It's vaguely possible that some other 240v load is on the same circuit and half of the circuit breaker has tripped. Otherwise, likely both legs of the circuit have been wired to the same leg in the breaker panel. Both of these options suggest a case of miswiring. If the apartment owner won't address it, complain to the electrical inspector.
    – Hot Licks
    10 hours ago










  • It does seem as if X and Y are the same polarity rather than opposite polarity. Hope your dryer is okay.
    – Kaz
    4 hours ago

















up vote
11
down vote

favorite












I recently moved into an apartment with a 3-prong, NEMA 10-30 outlet. It looks like this:



Nema 10-30



I bought an old dryer that I confirmed was working before purchasing it and hooked it up and unfortunately the dryer never heated up. I suspected something was up with the outlet, so I busted out the multimeter and measured each connection. I used an Etekcity MSR-R500 and had it set to the AC 500 setting and measured the following:



  • Y to X: 0 V

  • Y to W: 120 V

  • X to W: 120 V

Based on my research it would seem that Y to X should have read 240 V, not 0. However, the other two connections are both reading 120 V correctly. I'm wondering what this would typically indicate - bad wiring? If so, what would be a good next step to either fix the issue or confirm the problem? Or at this point is it time to call an electrician?










share|improve this question









New contributor




Clicquot the Dog is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.















  • 2




    It's vaguely possible that some other 240v load is on the same circuit and half of the circuit breaker has tripped. Otherwise, likely both legs of the circuit have been wired to the same leg in the breaker panel. Both of these options suggest a case of miswiring. If the apartment owner won't address it, complain to the electrical inspector.
    – Hot Licks
    10 hours ago










  • It does seem as if X and Y are the same polarity rather than opposite polarity. Hope your dryer is okay.
    – Kaz
    4 hours ago













up vote
11
down vote

favorite









up vote
11
down vote

favorite











I recently moved into an apartment with a 3-prong, NEMA 10-30 outlet. It looks like this:



Nema 10-30



I bought an old dryer that I confirmed was working before purchasing it and hooked it up and unfortunately the dryer never heated up. I suspected something was up with the outlet, so I busted out the multimeter and measured each connection. I used an Etekcity MSR-R500 and had it set to the AC 500 setting and measured the following:



  • Y to X: 0 V

  • Y to W: 120 V

  • X to W: 120 V

Based on my research it would seem that Y to X should have read 240 V, not 0. However, the other two connections are both reading 120 V correctly. I'm wondering what this would typically indicate - bad wiring? If so, what would be a good next step to either fix the issue or confirm the problem? Or at this point is it time to call an electrician?










share|improve this question









New contributor




Clicquot the Dog is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I recently moved into an apartment with a 3-prong, NEMA 10-30 outlet. It looks like this:



Nema 10-30



I bought an old dryer that I confirmed was working before purchasing it and hooked it up and unfortunately the dryer never heated up. I suspected something was up with the outlet, so I busted out the multimeter and measured each connection. I used an Etekcity MSR-R500 and had it set to the AC 500 setting and measured the following:



  • Y to X: 0 V

  • Y to W: 120 V

  • X to W: 120 V

Based on my research it would seem that Y to X should have read 240 V, not 0. However, the other two connections are both reading 120 V correctly. I'm wondering what this would typically indicate - bad wiring? If so, what would be a good next step to either fix the issue or confirm the problem? Or at this point is it time to call an electrician?







electrical dryer 240v 120-240v






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edited 6 mins ago









Peter Mortensen

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1466






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asked yesterday









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Check out our Code of Conduct.







  • 2




    It's vaguely possible that some other 240v load is on the same circuit and half of the circuit breaker has tripped. Otherwise, likely both legs of the circuit have been wired to the same leg in the breaker panel. Both of these options suggest a case of miswiring. If the apartment owner won't address it, complain to the electrical inspector.
    – Hot Licks
    10 hours ago










  • It does seem as if X and Y are the same polarity rather than opposite polarity. Hope your dryer is okay.
    – Kaz
    4 hours ago













  • 2




    It's vaguely possible that some other 240v load is on the same circuit and half of the circuit breaker has tripped. Otherwise, likely both legs of the circuit have been wired to the same leg in the breaker panel. Both of these options suggest a case of miswiring. If the apartment owner won't address it, complain to the electrical inspector.
    – Hot Licks
    10 hours ago










  • It does seem as if X and Y are the same polarity rather than opposite polarity. Hope your dryer is okay.
    – Kaz
    4 hours ago








2




2




It's vaguely possible that some other 240v load is on the same circuit and half of the circuit breaker has tripped. Otherwise, likely both legs of the circuit have been wired to the same leg in the breaker panel. Both of these options suggest a case of miswiring. If the apartment owner won't address it, complain to the electrical inspector.
– Hot Licks
10 hours ago




It's vaguely possible that some other 240v load is on the same circuit and half of the circuit breaker has tripped. Otherwise, likely both legs of the circuit have been wired to the same leg in the breaker panel. Both of these options suggest a case of miswiring. If the apartment owner won't address it, complain to the electrical inspector.
– Hot Licks
10 hours ago












It does seem as if X and Y are the same polarity rather than opposite polarity. Hope your dryer is okay.
– Kaz
4 hours ago





It does seem as if X and Y are the same polarity rather than opposite polarity. Hope your dryer is okay.
– Kaz
4 hours ago











3 Answers
3






active

oldest

votes

















up vote
21
down vote













I bet if you go to your service panel, you're going to find a completely full service panel, and a unique creature we call a "double-stuff breaker". Quite likely the landlord does his own electrical work or pays a dumb handyman (naughty naughty). He's out of space in the panel, so he resorted to those double-stuffs.



He moved the dryer from a 2-pole breaker (which takes 2 spaces) to a duplex breaker that takes only one space. As my link discusses, one space sees only one pole, so you get what you saw. Any proper electrician would notice a "red flag" where the duplex sides can turned off individually, making it unsafe for dryer use.



Since this is a rental, you can't fix any of this. Most jurisdictions require commercial work be done only by licensed electricians, and rental properties are considered commercial. You can't, he can't, his handyman can't. A pro electrician is required.



Given this level of incompetence, I would not advise trusting that circuit. The obsolete and dangerous 3-prong connections absolutely rely on the neutral wire being intact and not broken. If neutral breaks, the chassis of the dryer becomes electrified and can kill you, especially as you are handling wet things and touching both dryer (electrified) and washer (grounded).



But since he must fix it, he should consider bringing in someone competent, and upgrading the circuit to modern, safe NEMA 14 standard. This will require you change the dryer plug (back to what it was shipped with), but will be much safer for your family.






share|improve this answer






















  • I don't see how this theory is consistent with the measurements OP took.
    – R..
    17 hours ago






  • 2




    @R.. I don't know what to tell you, either it's a knowledge gap issue, or you are used to working with GE Q-line panels, which are an exception. Read my treatise on double stuffs for how normal panels do it. Normal duplex breakers occupy 1 space, only have access to 1 pole, and so cannot provide opposing poles, doing what OP observes. Pole to pole on a duplex is 0V because it's the same pole.
    – Harper
    16 hours ago







  • 1




    @R.. Read Ed Beal's comment in that "double stuff" link. I have been called to a home the dryer did not work after a tandem 30 amp breaker was installed DIY. The drum would turn but no heat because it was only 120v. Sounds spot on to me
    – Machavity
    11 hours ago










  • @Harper: OK, that clarifies it.
    – R..
    8 hours ago






  • 2




    For what it's worth, what confused me is "Didn't notice the duplex sides can turned off individually, making them unfit for dryer use." That's what makes it unsafe, but what makes it unfit is just that they're both on the same pole and thus provide 0V between them.
    – R..
    8 hours ago

















up vote
10
down vote













One possibility is that the two hots, labelled X and Y, are on the same line.



The 240V electrical service typical in the US is a three wire Edison circuit, with two of the service wires, commonly designated L1 and L2, are at 240VAC at 60Hz, with the neutral tapped midway between the two - 120V L1 to N and 120V L2 to N - and the neutral is grounded.



In your electrical panel, a 240V 2-pole breaker will attach to bus bars that are each in turn connected to L1 and L2. So the two poles of the breaker are at 240V.



If the wires at that receptacle go back to a 240V breaker, properly installed in the panel, it would be very unusual to see anything but 240V at the receptacle.



However if the wires for that receptacle are terminated on two breakers that are both on L1 or both on L2, you will see just what you're seeing. For example, if they used a tandem breaker - the space saver breaker that squeezes two breakers in a single space - you'll see just what you're seeing.



There may be other possibilities, including something wrong in the wiring between the breaker and the receptacle.






share|improve this answer





























    up vote
    4
    down vote













    It's wired wrong.



    Someone connected both X and Y to the same 110V side of the electrical service.



    The only fix is to move either the X or Y wire to it's proper location, attached to the other leg of the electrical service.



    If the wiring problem is in the circuit breaker panel, it's because he used two single pole breakers instead of 1 double pole breaker. If he had used the double pole breaker, it would have been impossible to wire wrong.



    You need to tell the landlord, and he'll need to get someone to fix it.



    If he won't fix it, you can actually modify the dryer to run on 110V. It's a simple change and should be documented in the installation instructions. The only problem is that everything will dry very slowly.






    share|improve this answer










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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      21
      down vote













      I bet if you go to your service panel, you're going to find a completely full service panel, and a unique creature we call a "double-stuff breaker". Quite likely the landlord does his own electrical work or pays a dumb handyman (naughty naughty). He's out of space in the panel, so he resorted to those double-stuffs.



      He moved the dryer from a 2-pole breaker (which takes 2 spaces) to a duplex breaker that takes only one space. As my link discusses, one space sees only one pole, so you get what you saw. Any proper electrician would notice a "red flag" where the duplex sides can turned off individually, making it unsafe for dryer use.



      Since this is a rental, you can't fix any of this. Most jurisdictions require commercial work be done only by licensed electricians, and rental properties are considered commercial. You can't, he can't, his handyman can't. A pro electrician is required.



      Given this level of incompetence, I would not advise trusting that circuit. The obsolete and dangerous 3-prong connections absolutely rely on the neutral wire being intact and not broken. If neutral breaks, the chassis of the dryer becomes electrified and can kill you, especially as you are handling wet things and touching both dryer (electrified) and washer (grounded).



      But since he must fix it, he should consider bringing in someone competent, and upgrading the circuit to modern, safe NEMA 14 standard. This will require you change the dryer plug (back to what it was shipped with), but will be much safer for your family.






      share|improve this answer






















      • I don't see how this theory is consistent with the measurements OP took.
        – R..
        17 hours ago






      • 2




        @R.. I don't know what to tell you, either it's a knowledge gap issue, or you are used to working with GE Q-line panels, which are an exception. Read my treatise on double stuffs for how normal panels do it. Normal duplex breakers occupy 1 space, only have access to 1 pole, and so cannot provide opposing poles, doing what OP observes. Pole to pole on a duplex is 0V because it's the same pole.
        – Harper
        16 hours ago







      • 1




        @R.. Read Ed Beal's comment in that "double stuff" link. I have been called to a home the dryer did not work after a tandem 30 amp breaker was installed DIY. The drum would turn but no heat because it was only 120v. Sounds spot on to me
        – Machavity
        11 hours ago










      • @Harper: OK, that clarifies it.
        – R..
        8 hours ago






      • 2




        For what it's worth, what confused me is "Didn't notice the duplex sides can turned off individually, making them unfit for dryer use." That's what makes it unsafe, but what makes it unfit is just that they're both on the same pole and thus provide 0V between them.
        – R..
        8 hours ago














      up vote
      21
      down vote













      I bet if you go to your service panel, you're going to find a completely full service panel, and a unique creature we call a "double-stuff breaker". Quite likely the landlord does his own electrical work or pays a dumb handyman (naughty naughty). He's out of space in the panel, so he resorted to those double-stuffs.



      He moved the dryer from a 2-pole breaker (which takes 2 spaces) to a duplex breaker that takes only one space. As my link discusses, one space sees only one pole, so you get what you saw. Any proper electrician would notice a "red flag" where the duplex sides can turned off individually, making it unsafe for dryer use.



      Since this is a rental, you can't fix any of this. Most jurisdictions require commercial work be done only by licensed electricians, and rental properties are considered commercial. You can't, he can't, his handyman can't. A pro electrician is required.



      Given this level of incompetence, I would not advise trusting that circuit. The obsolete and dangerous 3-prong connections absolutely rely on the neutral wire being intact and not broken. If neutral breaks, the chassis of the dryer becomes electrified and can kill you, especially as you are handling wet things and touching both dryer (electrified) and washer (grounded).



      But since he must fix it, he should consider bringing in someone competent, and upgrading the circuit to modern, safe NEMA 14 standard. This will require you change the dryer plug (back to what it was shipped with), but will be much safer for your family.






      share|improve this answer






















      • I don't see how this theory is consistent with the measurements OP took.
        – R..
        17 hours ago






      • 2




        @R.. I don't know what to tell you, either it's a knowledge gap issue, or you are used to working with GE Q-line panels, which are an exception. Read my treatise on double stuffs for how normal panels do it. Normal duplex breakers occupy 1 space, only have access to 1 pole, and so cannot provide opposing poles, doing what OP observes. Pole to pole on a duplex is 0V because it's the same pole.
        – Harper
        16 hours ago







      • 1




        @R.. Read Ed Beal's comment in that "double stuff" link. I have been called to a home the dryer did not work after a tandem 30 amp breaker was installed DIY. The drum would turn but no heat because it was only 120v. Sounds spot on to me
        – Machavity
        11 hours ago










      • @Harper: OK, that clarifies it.
        – R..
        8 hours ago






      • 2




        For what it's worth, what confused me is "Didn't notice the duplex sides can turned off individually, making them unfit for dryer use." That's what makes it unsafe, but what makes it unfit is just that they're both on the same pole and thus provide 0V between them.
        – R..
        8 hours ago












      up vote
      21
      down vote










      up vote
      21
      down vote









      I bet if you go to your service panel, you're going to find a completely full service panel, and a unique creature we call a "double-stuff breaker". Quite likely the landlord does his own electrical work or pays a dumb handyman (naughty naughty). He's out of space in the panel, so he resorted to those double-stuffs.



      He moved the dryer from a 2-pole breaker (which takes 2 spaces) to a duplex breaker that takes only one space. As my link discusses, one space sees only one pole, so you get what you saw. Any proper electrician would notice a "red flag" where the duplex sides can turned off individually, making it unsafe for dryer use.



      Since this is a rental, you can't fix any of this. Most jurisdictions require commercial work be done only by licensed electricians, and rental properties are considered commercial. You can't, he can't, his handyman can't. A pro electrician is required.



      Given this level of incompetence, I would not advise trusting that circuit. The obsolete and dangerous 3-prong connections absolutely rely on the neutral wire being intact and not broken. If neutral breaks, the chassis of the dryer becomes electrified and can kill you, especially as you are handling wet things and touching both dryer (electrified) and washer (grounded).



      But since he must fix it, he should consider bringing in someone competent, and upgrading the circuit to modern, safe NEMA 14 standard. This will require you change the dryer plug (back to what it was shipped with), but will be much safer for your family.






      share|improve this answer














      I bet if you go to your service panel, you're going to find a completely full service panel, and a unique creature we call a "double-stuff breaker". Quite likely the landlord does his own electrical work or pays a dumb handyman (naughty naughty). He's out of space in the panel, so he resorted to those double-stuffs.



      He moved the dryer from a 2-pole breaker (which takes 2 spaces) to a duplex breaker that takes only one space. As my link discusses, one space sees only one pole, so you get what you saw. Any proper electrician would notice a "red flag" where the duplex sides can turned off individually, making it unsafe for dryer use.



      Since this is a rental, you can't fix any of this. Most jurisdictions require commercial work be done only by licensed electricians, and rental properties are considered commercial. You can't, he can't, his handyman can't. A pro electrician is required.



      Given this level of incompetence, I would not advise trusting that circuit. The obsolete and dangerous 3-prong connections absolutely rely on the neutral wire being intact and not broken. If neutral breaks, the chassis of the dryer becomes electrified and can kill you, especially as you are handling wet things and touching both dryer (electrified) and washer (grounded).



      But since he must fix it, he should consider bringing in someone competent, and upgrading the circuit to modern, safe NEMA 14 standard. This will require you change the dryer plug (back to what it was shipped with), but will be much safer for your family.







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited 7 hours ago

























      answered yesterday









      Harper

      58.4k336122




      58.4k336122











      • I don't see how this theory is consistent with the measurements OP took.
        – R..
        17 hours ago






      • 2




        @R.. I don't know what to tell you, either it's a knowledge gap issue, or you are used to working with GE Q-line panels, which are an exception. Read my treatise on double stuffs for how normal panels do it. Normal duplex breakers occupy 1 space, only have access to 1 pole, and so cannot provide opposing poles, doing what OP observes. Pole to pole on a duplex is 0V because it's the same pole.
        – Harper
        16 hours ago







      • 1




        @R.. Read Ed Beal's comment in that "double stuff" link. I have been called to a home the dryer did not work after a tandem 30 amp breaker was installed DIY. The drum would turn but no heat because it was only 120v. Sounds spot on to me
        – Machavity
        11 hours ago










      • @Harper: OK, that clarifies it.
        – R..
        8 hours ago






      • 2




        For what it's worth, what confused me is "Didn't notice the duplex sides can turned off individually, making them unfit for dryer use." That's what makes it unsafe, but what makes it unfit is just that they're both on the same pole and thus provide 0V between them.
        – R..
        8 hours ago
















      • I don't see how this theory is consistent with the measurements OP took.
        – R..
        17 hours ago






      • 2




        @R.. I don't know what to tell you, either it's a knowledge gap issue, or you are used to working with GE Q-line panels, which are an exception. Read my treatise on double stuffs for how normal panels do it. Normal duplex breakers occupy 1 space, only have access to 1 pole, and so cannot provide opposing poles, doing what OP observes. Pole to pole on a duplex is 0V because it's the same pole.
        – Harper
        16 hours ago







      • 1




        @R.. Read Ed Beal's comment in that "double stuff" link. I have been called to a home the dryer did not work after a tandem 30 amp breaker was installed DIY. The drum would turn but no heat because it was only 120v. Sounds spot on to me
        – Machavity
        11 hours ago










      • @Harper: OK, that clarifies it.
        – R..
        8 hours ago






      • 2




        For what it's worth, what confused me is "Didn't notice the duplex sides can turned off individually, making them unfit for dryer use." That's what makes it unsafe, but what makes it unfit is just that they're both on the same pole and thus provide 0V between them.
        – R..
        8 hours ago















      I don't see how this theory is consistent with the measurements OP took.
      – R..
      17 hours ago




      I don't see how this theory is consistent with the measurements OP took.
      – R..
      17 hours ago




      2




      2




      @R.. I don't know what to tell you, either it's a knowledge gap issue, or you are used to working with GE Q-line panels, which are an exception. Read my treatise on double stuffs for how normal panels do it. Normal duplex breakers occupy 1 space, only have access to 1 pole, and so cannot provide opposing poles, doing what OP observes. Pole to pole on a duplex is 0V because it's the same pole.
      – Harper
      16 hours ago





      @R.. I don't know what to tell you, either it's a knowledge gap issue, or you are used to working with GE Q-line panels, which are an exception. Read my treatise on double stuffs for how normal panels do it. Normal duplex breakers occupy 1 space, only have access to 1 pole, and so cannot provide opposing poles, doing what OP observes. Pole to pole on a duplex is 0V because it's the same pole.
      – Harper
      16 hours ago





      1




      1




      @R.. Read Ed Beal's comment in that "double stuff" link. I have been called to a home the dryer did not work after a tandem 30 amp breaker was installed DIY. The drum would turn but no heat because it was only 120v. Sounds spot on to me
      – Machavity
      11 hours ago




      @R.. Read Ed Beal's comment in that "double stuff" link. I have been called to a home the dryer did not work after a tandem 30 amp breaker was installed DIY. The drum would turn but no heat because it was only 120v. Sounds spot on to me
      – Machavity
      11 hours ago












      @Harper: OK, that clarifies it.
      – R..
      8 hours ago




      @Harper: OK, that clarifies it.
      – R..
      8 hours ago




      2




      2




      For what it's worth, what confused me is "Didn't notice the duplex sides can turned off individually, making them unfit for dryer use." That's what makes it unsafe, but what makes it unfit is just that they're both on the same pole and thus provide 0V between them.
      – R..
      8 hours ago




      For what it's worth, what confused me is "Didn't notice the duplex sides can turned off individually, making them unfit for dryer use." That's what makes it unsafe, but what makes it unfit is just that they're both on the same pole and thus provide 0V between them.
      – R..
      8 hours ago












      up vote
      10
      down vote













      One possibility is that the two hots, labelled X and Y, are on the same line.



      The 240V electrical service typical in the US is a three wire Edison circuit, with two of the service wires, commonly designated L1 and L2, are at 240VAC at 60Hz, with the neutral tapped midway between the two - 120V L1 to N and 120V L2 to N - and the neutral is grounded.



      In your electrical panel, a 240V 2-pole breaker will attach to bus bars that are each in turn connected to L1 and L2. So the two poles of the breaker are at 240V.



      If the wires at that receptacle go back to a 240V breaker, properly installed in the panel, it would be very unusual to see anything but 240V at the receptacle.



      However if the wires for that receptacle are terminated on two breakers that are both on L1 or both on L2, you will see just what you're seeing. For example, if they used a tandem breaker - the space saver breaker that squeezes two breakers in a single space - you'll see just what you're seeing.



      There may be other possibilities, including something wrong in the wiring between the breaker and the receptacle.






      share|improve this answer


























        up vote
        10
        down vote













        One possibility is that the two hots, labelled X and Y, are on the same line.



        The 240V electrical service typical in the US is a three wire Edison circuit, with two of the service wires, commonly designated L1 and L2, are at 240VAC at 60Hz, with the neutral tapped midway between the two - 120V L1 to N and 120V L2 to N - and the neutral is grounded.



        In your electrical panel, a 240V 2-pole breaker will attach to bus bars that are each in turn connected to L1 and L2. So the two poles of the breaker are at 240V.



        If the wires at that receptacle go back to a 240V breaker, properly installed in the panel, it would be very unusual to see anything but 240V at the receptacle.



        However if the wires for that receptacle are terminated on two breakers that are both on L1 or both on L2, you will see just what you're seeing. For example, if they used a tandem breaker - the space saver breaker that squeezes two breakers in a single space - you'll see just what you're seeing.



        There may be other possibilities, including something wrong in the wiring between the breaker and the receptacle.






        share|improve this answer
























          up vote
          10
          down vote










          up vote
          10
          down vote









          One possibility is that the two hots, labelled X and Y, are on the same line.



          The 240V electrical service typical in the US is a three wire Edison circuit, with two of the service wires, commonly designated L1 and L2, are at 240VAC at 60Hz, with the neutral tapped midway between the two - 120V L1 to N and 120V L2 to N - and the neutral is grounded.



          In your electrical panel, a 240V 2-pole breaker will attach to bus bars that are each in turn connected to L1 and L2. So the two poles of the breaker are at 240V.



          If the wires at that receptacle go back to a 240V breaker, properly installed in the panel, it would be very unusual to see anything but 240V at the receptacle.



          However if the wires for that receptacle are terminated on two breakers that are both on L1 or both on L2, you will see just what you're seeing. For example, if they used a tandem breaker - the space saver breaker that squeezes two breakers in a single space - you'll see just what you're seeing.



          There may be other possibilities, including something wrong in the wiring between the breaker and the receptacle.






          share|improve this answer














          One possibility is that the two hots, labelled X and Y, are on the same line.



          The 240V electrical service typical in the US is a three wire Edison circuit, with two of the service wires, commonly designated L1 and L2, are at 240VAC at 60Hz, with the neutral tapped midway between the two - 120V L1 to N and 120V L2 to N - and the neutral is grounded.



          In your electrical panel, a 240V 2-pole breaker will attach to bus bars that are each in turn connected to L1 and L2. So the two poles of the breaker are at 240V.



          If the wires at that receptacle go back to a 240V breaker, properly installed in the panel, it would be very unusual to see anything but 240V at the receptacle.



          However if the wires for that receptacle are terminated on two breakers that are both on L1 or both on L2, you will see just what you're seeing. For example, if they used a tandem breaker - the space saver breaker that squeezes two breakers in a single space - you'll see just what you're seeing.



          There may be other possibilities, including something wrong in the wiring between the breaker and the receptacle.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited 5 hours ago

























          answered yesterday









          batsplatsterson

          6,6171022




          6,6171022




















              up vote
              4
              down vote













              It's wired wrong.



              Someone connected both X and Y to the same 110V side of the electrical service.



              The only fix is to move either the X or Y wire to it's proper location, attached to the other leg of the electrical service.



              If the wiring problem is in the circuit breaker panel, it's because he used two single pole breakers instead of 1 double pole breaker. If he had used the double pole breaker, it would have been impossible to wire wrong.



              You need to tell the landlord, and he'll need to get someone to fix it.



              If he won't fix it, you can actually modify the dryer to run on 110V. It's a simple change and should be documented in the installation instructions. The only problem is that everything will dry very slowly.






              share|improve this answer










              New contributor




              Terry Carmen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.





















                up vote
                4
                down vote













                It's wired wrong.



                Someone connected both X and Y to the same 110V side of the electrical service.



                The only fix is to move either the X or Y wire to it's proper location, attached to the other leg of the electrical service.



                If the wiring problem is in the circuit breaker panel, it's because he used two single pole breakers instead of 1 double pole breaker. If he had used the double pole breaker, it would have been impossible to wire wrong.



                You need to tell the landlord, and he'll need to get someone to fix it.



                If he won't fix it, you can actually modify the dryer to run on 110V. It's a simple change and should be documented in the installation instructions. The only problem is that everything will dry very slowly.






                share|improve this answer










                New contributor




                Terry Carmen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.



















                  up vote
                  4
                  down vote










                  up vote
                  4
                  down vote









                  It's wired wrong.



                  Someone connected both X and Y to the same 110V side of the electrical service.



                  The only fix is to move either the X or Y wire to it's proper location, attached to the other leg of the electrical service.



                  If the wiring problem is in the circuit breaker panel, it's because he used two single pole breakers instead of 1 double pole breaker. If he had used the double pole breaker, it would have been impossible to wire wrong.



                  You need to tell the landlord, and he'll need to get someone to fix it.



                  If he won't fix it, you can actually modify the dryer to run on 110V. It's a simple change and should be documented in the installation instructions. The only problem is that everything will dry very slowly.






                  share|improve this answer










                  New contributor




                  Terry Carmen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  It's wired wrong.



                  Someone connected both X and Y to the same 110V side of the electrical service.



                  The only fix is to move either the X or Y wire to it's proper location, attached to the other leg of the electrical service.



                  If the wiring problem is in the circuit breaker panel, it's because he used two single pole breakers instead of 1 double pole breaker. If he had used the double pole breaker, it would have been impossible to wire wrong.



                  You need to tell the landlord, and he'll need to get someone to fix it.



                  If he won't fix it, you can actually modify the dryer to run on 110V. It's a simple change and should be documented in the installation instructions. The only problem is that everything will dry very slowly.







                  share|improve this answer










                  New contributor




                  Terry Carmen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer








                  edited 5 hours ago





















                  New contributor




                  Terry Carmen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered 9 hours ago









                  Terry Carmen

                  1707




                  1707




                  New contributor




                  Terry Carmen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.





                  New contributor





                  Terry Carmen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  Terry Carmen is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.




















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