Consistent overtime revoked after 2 years

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I'm asking some advice for my mum.



She was hired around 2 years ago in a team leader and customer-facing role. She wanted to employed full time but the company did not want to pay for this. They hired her for 30 hours a week.



The work she has to do is too much for this time period. Most of her hours are booked into seeing clients and there is no time for her managerial role (staff training, appraisals, scheduling, bureaucracy...). For the entirety of the past 2 years she has worked 7 hours overtime a week.



Clearly it would have been better to hire her full time...



Her manager is very down on overtime and has recently been on a course which instructed her to stop all overtime.



This obviously isn't ideal:



  1. Lower income

  2. Not enough time to do her job

  3. She sees it as devaluing her work

Obviously there's no legal requirement for the company to not be short-sighted but is there precedent regarding overtime that should have been contractual to start with? The job demonstrably requires more hours than given.



I also read somewhere that additional holiday should have been calculated on her overtime. This was not the case. Is there anything she can do about this?



How should she handle not being able to perform all aspects of her job within the allotted time?



Thanks so much for any advice










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  • sounds pennywise and pound foolish.
    – A.K.
    1 hour ago
















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down vote

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I'm asking some advice for my mum.



She was hired around 2 years ago in a team leader and customer-facing role. She wanted to employed full time but the company did not want to pay for this. They hired her for 30 hours a week.



The work she has to do is too much for this time period. Most of her hours are booked into seeing clients and there is no time for her managerial role (staff training, appraisals, scheduling, bureaucracy...). For the entirety of the past 2 years she has worked 7 hours overtime a week.



Clearly it would have been better to hire her full time...



Her manager is very down on overtime and has recently been on a course which instructed her to stop all overtime.



This obviously isn't ideal:



  1. Lower income

  2. Not enough time to do her job

  3. She sees it as devaluing her work

Obviously there's no legal requirement for the company to not be short-sighted but is there precedent regarding overtime that should have been contractual to start with? The job demonstrably requires more hours than given.



I also read somewhere that additional holiday should have been calculated on her overtime. This was not the case. Is there anything she can do about this?



How should she handle not being able to perform all aspects of her job within the allotted time?



Thanks so much for any advice










share|improve this question













migrated from law.stackexchange.com 5 mins ago


This question came from our site for legal professionals, students, and others with experience or interest in law.














  • sounds pennywise and pound foolish.
    – A.K.
    1 hour ago












up vote
0
down vote

favorite









up vote
0
down vote

favorite











I'm asking some advice for my mum.



She was hired around 2 years ago in a team leader and customer-facing role. She wanted to employed full time but the company did not want to pay for this. They hired her for 30 hours a week.



The work she has to do is too much for this time period. Most of her hours are booked into seeing clients and there is no time for her managerial role (staff training, appraisals, scheduling, bureaucracy...). For the entirety of the past 2 years she has worked 7 hours overtime a week.



Clearly it would have been better to hire her full time...



Her manager is very down on overtime and has recently been on a course which instructed her to stop all overtime.



This obviously isn't ideal:



  1. Lower income

  2. Not enough time to do her job

  3. She sees it as devaluing her work

Obviously there's no legal requirement for the company to not be short-sighted but is there precedent regarding overtime that should have been contractual to start with? The job demonstrably requires more hours than given.



I also read somewhere that additional holiday should have been calculated on her overtime. This was not the case. Is there anything she can do about this?



How should she handle not being able to perform all aspects of her job within the allotted time?



Thanks so much for any advice










share|improve this question













I'm asking some advice for my mum.



She was hired around 2 years ago in a team leader and customer-facing role. She wanted to employed full time but the company did not want to pay for this. They hired her for 30 hours a week.



The work she has to do is too much for this time period. Most of her hours are booked into seeing clients and there is no time for her managerial role (staff training, appraisals, scheduling, bureaucracy...). For the entirety of the past 2 years she has worked 7 hours overtime a week.



Clearly it would have been better to hire her full time...



Her manager is very down on overtime and has recently been on a course which instructed her to stop all overtime.



This obviously isn't ideal:



  1. Lower income

  2. Not enough time to do her job

  3. She sees it as devaluing her work

Obviously there's no legal requirement for the company to not be short-sighted but is there precedent regarding overtime that should have been contractual to start with? The job demonstrably requires more hours than given.



I also read somewhere that additional holiday should have been calculated on her overtime. This was not the case. Is there anything she can do about this?



How should she handle not being able to perform all aspects of her job within the allotted time?



Thanks so much for any advice







united-kingdom employment






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asked 1 hour ago







user2290362











migrated from law.stackexchange.com 5 mins ago


This question came from our site for legal professionals, students, and others with experience or interest in law.






migrated from law.stackexchange.com 5 mins ago


This question came from our site for legal professionals, students, and others with experience or interest in law.













  • sounds pennywise and pound foolish.
    – A.K.
    1 hour ago
















  • sounds pennywise and pound foolish.
    – A.K.
    1 hour ago















sounds pennywise and pound foolish.
– A.K.
1 hour ago




sounds pennywise and pound foolish.
– A.K.
1 hour ago















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