ProLiant Gen8 Microsoft BIOS records 8GB put POST only shows 4GB

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I've got a HP Proliant Micro Gen 8 server. I've had it a while with 1 4GB RAM stick installed. I've now installed another 4GB RAM stick, its the same type, except its not an HP genuine stick (presumably this doesn't matter).



When you look in the iLO it reports both RAM sticks installed and working fine as shown in the screenshot below.



ILO Memory Details



In the BIOS configuration it also shows that there is 8GB RAM installed as shown in the screenshot below:



BIOS Memory Details



But during POST and when the OS has booted (Vmware ESXi) it shows only 4GB as being available as shown in the screenshot below:



POST Details



I've never seen this before, I've seen it where the additional memory is not detected at all but it is and shown is installed, but POST and OS showing as if it doesn't exist.



I've tried going into the Intelligent Provisioning for the first time, and found it doesn't work, goes to a grub menu for some reason, so I'm hoping the answer to fixing this doesn't result in going into the intelligent provisioning.






memory hp hp-proliant bios







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  • Hi, the memory was slotted into the correct bank ? not in the second cpu bank in example, as your system got only one cpu from the screen I seen
    – yagmoth555♦
    1 hour ago










  • Hi @yagmoth555, the motherboard only has space for 1 CPU and just has the two DIMM slots
    – Boardy
    30 mins ago














up vote
1
down vote

favorite
1












I've got a HP Proliant Micro Gen 8 server. I've had it a while with 1 4GB RAM stick installed. I've now installed another 4GB RAM stick, its the same type, except its not an HP genuine stick (presumably this doesn't matter).



When you look in the iLO it reports both RAM sticks installed and working fine as shown in the screenshot below.



ILO Memory Details



In the BIOS configuration it also shows that there is 8GB RAM installed as shown in the screenshot below:



BIOS Memory Details



But during POST and when the OS has booted (Vmware ESXi) it shows only 4GB as being available as shown in the screenshot below:



POST Details



I've never seen this before, I've seen it where the additional memory is not detected at all but it is and shown is installed, but POST and OS showing as if it doesn't exist.



I've tried going into the Intelligent Provisioning for the first time, and found it doesn't work, goes to a grub menu for some reason, so I'm hoping the answer to fixing this doesn't result in going into the intelligent provisioning.






memory hp hp-proliant bios







share|improve this question





















  • Hi, the memory was slotted into the correct bank ? not in the second cpu bank in example, as your system got only one cpu from the screen I seen
    – yagmoth555♦
    1 hour ago










  • Hi @yagmoth555, the motherboard only has space for 1 CPU and just has the two DIMM slots
    – Boardy
    30 mins ago












up vote
1
down vote

favorite
1









up vote
1
down vote

favorite
1






1





I've got a HP Proliant Micro Gen 8 server. I've had it a while with 1 4GB RAM stick installed. I've now installed another 4GB RAM stick, its the same type, except its not an HP genuine stick (presumably this doesn't matter).



When you look in the iLO it reports both RAM sticks installed and working fine as shown in the screenshot below.



ILO Memory Details



In the BIOS configuration it also shows that there is 8GB RAM installed as shown in the screenshot below:



BIOS Memory Details



But during POST and when the OS has booted (Vmware ESXi) it shows only 4GB as being available as shown in the screenshot below:



POST Details



I've never seen this before, I've seen it where the additional memory is not detected at all but it is and shown is installed, but POST and OS showing as if it doesn't exist.



I've tried going into the Intelligent Provisioning for the first time, and found it doesn't work, goes to a grub menu for some reason, so I'm hoping the answer to fixing this doesn't result in going into the intelligent provisioning.






memory hp hp-proliant bios







share|improve this question













I've got a HP Proliant Micro Gen 8 server. I've had it a while with 1 4GB RAM stick installed. I've now installed another 4GB RAM stick, its the same type, except its not an HP genuine stick (presumably this doesn't matter).



When you look in the iLO it reports both RAM sticks installed and working fine as shown in the screenshot below.



ILO Memory Details



In the BIOS configuration it also shows that there is 8GB RAM installed as shown in the screenshot below:



BIOS Memory Details



But during POST and when the OS has booted (Vmware ESXi) it shows only 4GB as being available as shown in the screenshot below:



POST Details



I've never seen this before, I've seen it where the additional memory is not detected at all but it is and shown is installed, but POST and OS showing as if it doesn't exist.



I've tried going into the Intelligent Provisioning for the first time, and found it doesn't work, goes to a grub menu for some reason, so I'm hoping the answer to fixing this doesn't result in going into the intelligent provisioning.






memory hp hp-proliant bios




memory hp hp-proliant bios






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked 1 hour ago









Boardy

151220




151220











  • Hi, the memory was slotted into the correct bank ? not in the second cpu bank in example, as your system got only one cpu from the screen I seen
    – yagmoth555♦
    1 hour ago










  • Hi @yagmoth555, the motherboard only has space for 1 CPU and just has the two DIMM slots
    – Boardy
    30 mins ago
















  • Hi, the memory was slotted into the correct bank ? not in the second cpu bank in example, as your system got only one cpu from the screen I seen
    – yagmoth555♦
    1 hour ago










  • Hi @yagmoth555, the motherboard only has space for 1 CPU and just has the two DIMM slots
    – Boardy
    30 mins ago















Hi, the memory was slotted into the correct bank ? not in the second cpu bank in example, as your system got only one cpu from the screen I seen
– yagmoth555♦
1 hour ago




Hi, the memory was slotted into the correct bank ? not in the second cpu bank in example, as your system got only one cpu from the screen I seen
– yagmoth555♦
1 hour ago












Hi @yagmoth555, the motherboard only has space for 1 CPU and just has the two DIMM slots
– Boardy
30 mins ago




Hi @yagmoth555, the motherboard only has space for 1 CPU and just has the two DIMM slots
– Boardy
30 mins ago










1 Answer
1






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up vote
2
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You have mixed registered and unregistered. That won't work. All the ram needs to be registered or unregistered.






share|improve this answer




















  • Where are you seeing that?
    – Boardy
    18 mins ago










  • @Boardy i.stack.imgur.com/ymL1q.png
    – Håkan Lindqvist
    13 mins ago










  • Last column of the iLO report.
    – longneck
    6 mins ago










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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
2
down vote













You have mixed registered and unregistered. That won't work. All the ram needs to be registered or unregistered.






share|improve this answer




















  • Where are you seeing that?
    – Boardy
    18 mins ago










  • @Boardy i.stack.imgur.com/ymL1q.png
    – Håkan Lindqvist
    13 mins ago










  • Last column of the iLO report.
    – longneck
    6 mins ago














up vote
2
down vote













You have mixed registered and unregistered. That won't work. All the ram needs to be registered or unregistered.






share|improve this answer




















  • Where are you seeing that?
    – Boardy
    18 mins ago










  • @Boardy i.stack.imgur.com/ymL1q.png
    – Håkan Lindqvist
    13 mins ago










  • Last column of the iLO report.
    – longneck
    6 mins ago












up vote
2
down vote










up vote
2
down vote









You have mixed registered and unregistered. That won't work. All the ram needs to be registered or unregistered.






share|improve this answer












You have mixed registered and unregistered. That won't work. All the ram needs to be registered or unregistered.







share|improve this answer












share|improve this answer



share|improve this answer










answered 24 mins ago









longneck

19.8k23774




19.8k23774











  • Where are you seeing that?
    – Boardy
    18 mins ago










  • @Boardy i.stack.imgur.com/ymL1q.png
    – Håkan Lindqvist
    13 mins ago










  • Last column of the iLO report.
    – longneck
    6 mins ago
















  • Where are you seeing that?
    – Boardy
    18 mins ago










  • @Boardy i.stack.imgur.com/ymL1q.png
    – Håkan Lindqvist
    13 mins ago










  • Last column of the iLO report.
    – longneck
    6 mins ago















Where are you seeing that?
– Boardy
18 mins ago




Where are you seeing that?
– Boardy
18 mins ago












@Boardy i.stack.imgur.com/ymL1q.png
– Håkan Lindqvist
13 mins ago




@Boardy i.stack.imgur.com/ymL1q.png
– Håkan Lindqvist
13 mins ago












Last column of the iLO report.
– longneck
6 mins ago




Last column of the iLO report.
– longneck
6 mins ago

















 

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