How can I politely tell a fellow contractor that I'm very disappointed in the effort he's put into an assigned task?

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Quick summary: I "manage" a contract software developer whose efforts are substandard, and before I say something to our mutual employer, I'd like to find a way to light a fire under him and get him to produce better work.



Background: I'm contracted to build a software application for a small business. It's mostly just a few of us, so I'm both the project manager and the lead developer. The company has assigned me two contractors to help out, who I didn't hire and who I don't pay.



One of these contractors has been inconsistent. Sometimes he writes good code and finishes in a timely manner, sometimes it takes much longer than expected. I've not said anything, since he's not my employee, but it's been hard to get things done when I have to rely on indifferent updates.



At the same time he's been pressuring me for more to do, so, recently, I gave him a fairly substantial task. Rather than showing he can do capable, quality work, after a week of promising progress, I find out he's only written a couple of hours' worth of code (if that). This puts us behind schedule, and will probably require that I step in and write much of the code myself in order to catch up.



In the past I have explained the need to update tickets, and contact me right away if he has any blockers, but again his efforts there have been indifferent. Sometimes he is good about this, but often it's hard to tell if he's not deliberately shirking.



Again, this is not my contractor. I don't know what he's billing the company. I can talk to them about his performance ... but before I do that, I'd rather try one more time to motivate him to at least a reasonable level of effort. I know he's capable, I just need him to also be consistent.



Any suggestions on what I could say to him, or ways to constructively criticize his performance, without causing too much disruption that might affect my own relationship with the company?










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    Quick summary: I "manage" a contract software developer whose efforts are substandard, and before I say something to our mutual employer, I'd like to find a way to light a fire under him and get him to produce better work.



    Background: I'm contracted to build a software application for a small business. It's mostly just a few of us, so I'm both the project manager and the lead developer. The company has assigned me two contractors to help out, who I didn't hire and who I don't pay.



    One of these contractors has been inconsistent. Sometimes he writes good code and finishes in a timely manner, sometimes it takes much longer than expected. I've not said anything, since he's not my employee, but it's been hard to get things done when I have to rely on indifferent updates.



    At the same time he's been pressuring me for more to do, so, recently, I gave him a fairly substantial task. Rather than showing he can do capable, quality work, after a week of promising progress, I find out he's only written a couple of hours' worth of code (if that). This puts us behind schedule, and will probably require that I step in and write much of the code myself in order to catch up.



    In the past I have explained the need to update tickets, and contact me right away if he has any blockers, but again his efforts there have been indifferent. Sometimes he is good about this, but often it's hard to tell if he's not deliberately shirking.



    Again, this is not my contractor. I don't know what he's billing the company. I can talk to them about his performance ... but before I do that, I'd rather try one more time to motivate him to at least a reasonable level of effort. I know he's capable, I just need him to also be consistent.



    Any suggestions on what I could say to him, or ways to constructively criticize his performance, without causing too much disruption that might affect my own relationship with the company?










    share|improve this question

























      up vote
      1
      down vote

      favorite









      up vote
      1
      down vote

      favorite











      Quick summary: I "manage" a contract software developer whose efforts are substandard, and before I say something to our mutual employer, I'd like to find a way to light a fire under him and get him to produce better work.



      Background: I'm contracted to build a software application for a small business. It's mostly just a few of us, so I'm both the project manager and the lead developer. The company has assigned me two contractors to help out, who I didn't hire and who I don't pay.



      One of these contractors has been inconsistent. Sometimes he writes good code and finishes in a timely manner, sometimes it takes much longer than expected. I've not said anything, since he's not my employee, but it's been hard to get things done when I have to rely on indifferent updates.



      At the same time he's been pressuring me for more to do, so, recently, I gave him a fairly substantial task. Rather than showing he can do capable, quality work, after a week of promising progress, I find out he's only written a couple of hours' worth of code (if that). This puts us behind schedule, and will probably require that I step in and write much of the code myself in order to catch up.



      In the past I have explained the need to update tickets, and contact me right away if he has any blockers, but again his efforts there have been indifferent. Sometimes he is good about this, but often it's hard to tell if he's not deliberately shirking.



      Again, this is not my contractor. I don't know what he's billing the company. I can talk to them about his performance ... but before I do that, I'd rather try one more time to motivate him to at least a reasonable level of effort. I know he's capable, I just need him to also be consistent.



      Any suggestions on what I could say to him, or ways to constructively criticize his performance, without causing too much disruption that might affect my own relationship with the company?










      share|improve this question















      Quick summary: I "manage" a contract software developer whose efforts are substandard, and before I say something to our mutual employer, I'd like to find a way to light a fire under him and get him to produce better work.



      Background: I'm contracted to build a software application for a small business. It's mostly just a few of us, so I'm both the project manager and the lead developer. The company has assigned me two contractors to help out, who I didn't hire and who I don't pay.



      One of these contractors has been inconsistent. Sometimes he writes good code and finishes in a timely manner, sometimes it takes much longer than expected. I've not said anything, since he's not my employee, but it's been hard to get things done when I have to rely on indifferent updates.



      At the same time he's been pressuring me for more to do, so, recently, I gave him a fairly substantial task. Rather than showing he can do capable, quality work, after a week of promising progress, I find out he's only written a couple of hours' worth of code (if that). This puts us behind schedule, and will probably require that I step in and write much of the code myself in order to catch up.



      In the past I have explained the need to update tickets, and contact me right away if he has any blockers, but again his efforts there have been indifferent. Sometimes he is good about this, but often it's hard to tell if he's not deliberately shirking.



      Again, this is not my contractor. I don't know what he's billing the company. I can talk to them about his performance ... but before I do that, I'd rather try one more time to motivate him to at least a reasonable level of effort. I know he's capable, I just need him to also be consistent.



      Any suggestions on what I could say to him, or ways to constructively criticize his performance, without causing too much disruption that might affect my own relationship with the company?







      contractors performance quality






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      Andrew

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