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Failed background check but not given reason
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A month ago I was offered, and signed a contract with a Swedish company in their German office. After that I was asked to sign a consent for background check. The consent form was for a third party elevator.
Today I was informed that the results of the background check came back as No Hire.
This rather surprised me as I have no criminal record, I stated the correct information about my previous employer. By mistake I stated the wrong date of when I changed location. The recruiter claims that neither he nor the HR person responsible have any knowledge of the results, as they are not allowed to know results of the background check according to the law.
As you can imagine I feel rather stumped by this decision, and as well confused that they cannot give me a reason for it. The recruiter mentioned I might get some information according to the new GDPR laws.
I also have a hunch that they might have found out that last year I spent a long time in the hospital and had to work reduced hours after that to recover.
My question is basically if this kind of procedure is normal, and if there is any way I can find out what caused me to fail the background check.
germany background-check rejection
edited 5 mins ago
David K
20.8k1175110
asked yesterday
mr509
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mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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show 5 more comments
up vote
2
down vote
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A month ago I was offered, and signed a contract with a Swedish company in their German office. After that I was asked to sign a consent for background check. The consent form was for a third party elevator.
Today I was informed that the results of the background check came back as No Hire.
This rather surprised me as I have no criminal record, I stated the correct information about my previous employer. By mistake I stated the wrong date of when I changed location. The recruiter claims that neither he nor the HR person responsible have any knowledge of the results, as they are not allowed to know results of the background check according to the law.
As you can imagine I feel rather stumped by this decision, and as well confused that they cannot give me a reason for it. The recruiter mentioned I might get some information according to the new GDPR laws.
I also have a hunch that they might have found out that last year I spent a long time in the hospital and had to work reduced hours after that to recover.
My question is basically if this kind of procedure is normal, and if there is any way I can find out what caused me to fail the background check.
germany background-check rejection
edited 5 mins ago
David K
20.8k1175110
asked yesterday
mr509
171
New contributor
mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Do you have a number to the background check agency? Try calling them.
– Dan
yesterday
Also, do you have a common name? It's entirely possible that due to the different countries, they did a search by name, not your identification number (or whatever equivalent in either countries) and it came back with a hit. They might have made a mistake as well searching by your name. Be sure all information is correctly written (name, addresses, identification numbers, etc).
– Dan
yesterday
I found as part of the consent form that I have the right to access all the information gathered during the screening process I have asked them over email how to request this information. However, I don't think it would include the reason for failure. My name is very unique, I don't think there is any possibility they would have found the wrong guy.
– mr509
yesterday
Until proven otherwise you will have to assume it's because you provided incorrect information by mistake. You could ask the company if you can be given a chance to address the results of the background check, but based on their response, it sounds like the decision is final.
– Ramhound
yesterday
@mr509 My Scottish name is unique too - particularly now I work in the US. One of my clients ran a background check (which is normal in the financial industry) and came back with questions about my degree from an Indian university! (I have never visited India, never mind studied there).
– Laconic Droid
yesterday
 |Â
show 5 more comments
up vote
2
down vote
favorite
up vote
2
down vote
favorite
A month ago I was offered, and signed a contract with a Swedish company in their German office. After that I was asked to sign a consent for background check. The consent form was for a third party elevator.
Today I was informed that the results of the background check came back as No Hire.
This rather surprised me as I have no criminal record, I stated the correct information about my previous employer. By mistake I stated the wrong date of when I changed location. The recruiter claims that neither he nor the HR person responsible have any knowledge of the results, as they are not allowed to know results of the background check according to the law.
As you can imagine I feel rather stumped by this decision, and as well confused that they cannot give me a reason for it. The recruiter mentioned I might get some information according to the new GDPR laws.
I also have a hunch that they might have found out that last year I spent a long time in the hospital and had to work reduced hours after that to recover.
My question is basically if this kind of procedure is normal, and if there is any way I can find out what caused me to fail the background check.
germany background-check rejection
edited 5 mins ago
David K
20.8k1175110
asked yesterday
mr509
171
New contributor
mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
A month ago I was offered, and signed a contract with a Swedish company in their German office. After that I was asked to sign a consent for background check. The consent form was for a third party elevator.
Today I was informed that the results of the background check came back as No Hire.
This rather surprised me as I have no criminal record, I stated the correct information about my previous employer. By mistake I stated the wrong date of when I changed location. The recruiter claims that neither he nor the HR person responsible have any knowledge of the results, as they are not allowed to know results of the background check according to the law.
As you can imagine I feel rather stumped by this decision, and as well confused that they cannot give me a reason for it. The recruiter mentioned I might get some information according to the new GDPR laws.
I also have a hunch that they might have found out that last year I spent a long time in the hospital and had to work reduced hours after that to recover.
My question is basically if this kind of procedure is normal, and if there is any way I can find out what caused me to fail the background check.
germany background-check rejection
germany background-check rejection
edited 5 mins ago
David K
20.8k1175110
asked yesterday
mr509
171
New contributor
mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 5 mins ago
David K
20.8k1175110
asked yesterday
mr509
171
New contributor
mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 5 mins ago
David K
20.8k1175110
edited 5 mins ago
David K
20.8k1175110
edited 5 mins ago
David K
20.8k1175110
20.8k1175110
asked yesterday
mr509
171
New contributor
mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked yesterday
mr509
171
asked yesterday
mr509
171
171
New contributor
mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
mr509 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Do you have a number to the background check agency? Try calling them.
– Dan
yesterday
Also, do you have a common name? It's entirely possible that due to the different countries, they did a search by name, not your identification number (or whatever equivalent in either countries) and it came back with a hit. They might have made a mistake as well searching by your name. Be sure all information is correctly written (name, addresses, identification numbers, etc).
– Dan
yesterday
I found as part of the consent form that I have the right to access all the information gathered during the screening process I have asked them over email how to request this information. However, I don't think it would include the reason for failure. My name is very unique, I don't think there is any possibility they would have found the wrong guy.
– mr509
yesterday
Until proven otherwise you will have to assume it's because you provided incorrect information by mistake. You could ask the company if you can be given a chance to address the results of the background check, but based on their response, it sounds like the decision is final.
– Ramhound
yesterday
@mr509 My Scottish name is unique too - particularly now I work in the US. One of my clients ran a background check (which is normal in the financial industry) and came back with questions about my degree from an Indian university! (I have never visited India, never mind studied there).
– Laconic Droid
yesterday
 |Â
show 5 more comments
Do you have a number to the background check agency? Try calling them.
– Dan
yesterday
Also, do you have a common name? It's entirely possible that due to the different countries, they did a search by name, not your identification number (or whatever equivalent in either countries) and it came back with a hit. They might have made a mistake as well searching by your name. Be sure all information is correctly written (name, addresses, identification numbers, etc).
– Dan
yesterday
I found as part of the consent form that I have the right to access all the information gathered during the screening process I have asked them over email how to request this information. However, I don't think it would include the reason for failure. My name is very unique, I don't think there is any possibility they would have found the wrong guy.
– mr509
yesterday
Until proven otherwise you will have to assume it's because you provided incorrect information by mistake. You could ask the company if you can be given a chance to address the results of the background check, but based on their response, it sounds like the decision is final.
– Ramhound
yesterday
@mr509 My Scottish name is unique too - particularly now I work in the US. One of my clients ran a background check (which is normal in the financial industry) and came back with questions about my degree from an Indian university! (I have never visited India, never mind studied there).
– Laconic Droid
yesterday
Do you have a number to the background check agency? Try calling them.
– Dan
yesterday
Do you have a number to the background check agency? Try calling them.
– Dan
yesterday
Also, do you have a common name? It's entirely possible that due to the different countries, they did a search by name, not your identification number (or whatever equivalent in either countries) and it came back with a hit. They might have made a mistake as well searching by your name. Be sure all information is correctly written (name, addresses, identification numbers, etc).
– Dan
yesterday
Also, do you have a common name? It's entirely possible that due to the different countries, they did a search by name, not your identification number (or whatever equivalent in either countries) and it came back with a hit. They might have made a mistake as well searching by your name. Be sure all information is correctly written (name, addresses, identification numbers, etc).
– Dan
yesterday
I found as part of the consent form that I have the right to access all the information gathered during the screening process I have asked them over email how to request this information. However, I don't think it would include the reason for failure. My name is very unique, I don't think there is any possibility they would have found the wrong guy.
– mr509
yesterday
I found as part of the consent form that I have the right to access all the information gathered during the screening process I have asked them over email how to request this information. However, I don't think it would include the reason for failure. My name is very unique, I don't think there is any possibility they would have found the wrong guy.
– mr509
yesterday
Until proven otherwise you will have to assume it's because you provided incorrect information by mistake. You could ask the company if you can be given a chance to address the results of the background check, but based on their response, it sounds like the decision is final.
– Ramhound
yesterday
Until proven otherwise you will have to assume it's because you provided incorrect information by mistake. You could ask the company if you can be given a chance to address the results of the background check, but based on their response, it sounds like the decision is final.
– Ramhound
yesterday
@mr509 My Scottish name is unique too - particularly now I work in the US. One of my clients ran a background check (which is normal in the financial industry) and came back with questions about my degree from an Indian university! (I have never visited India, never mind studied there).
– Laconic Droid
yesterday
@mr509 My Scottish name is unique too - particularly now I work in the US. One of my clients ran a background check (which is normal in the financial industry) and came back with questions about my degree from an Indian university! (I have never visited India, never mind studied there).
– Laconic Droid
yesterday
 |Â
show 5 more comments
1 Answer
1
active
oldest
votes
up vote
-2
down vote
You are entitled to all the information from the background check according to new privacy law
answered 1 hour ago
Strader
1,751117
3
Can you provide some legal citation for this? I think it'll be a significant improvement on this answer.
– Pyrotechnical
23 mins ago
add a comment |Â
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
-2
down vote
You are entitled to all the information from the background check according to new privacy law
answered 1 hour ago
Strader
1,751117
3
Can you provide some legal citation for this? I think it'll be a significant improvement on this answer.
– Pyrotechnical
23 mins ago
add a comment |Â
up vote
-2
down vote
You are entitled to all the information from the background check according to new privacy law
answered 1 hour ago
Strader
1,751117
3
Can you provide some legal citation for this? I think it'll be a significant improvement on this answer.
– Pyrotechnical
23 mins ago
add a comment |Â
up vote
-2
down vote
up vote
-2
down vote
You are entitled to all the information from the background check according to new privacy law
answered 1 hour ago
Strader
1,751117
You are entitled to all the information from the background check according to new privacy law
answered 1 hour ago
Strader
1,751117
answered 1 hour ago
Strader
1,751117
answered 1 hour ago
Strader
1,751117
answered 1 hour ago
Strader
1,751117
1,751117
3
Can you provide some legal citation for this? I think it'll be a significant improvement on this answer.
– Pyrotechnical
23 mins ago
add a comment |Â
3
Can you provide some legal citation for this? I think it'll be a significant improvement on this answer.
– Pyrotechnical
23 mins ago
3
3
Can you provide some legal citation for this? I think it'll be a significant improvement on this answer.
– Pyrotechnical
23 mins ago
Can you provide some legal citation for this? I think it'll be a significant improvement on this answer.
– Pyrotechnical
23 mins ago
add a comment |Â
mr509 is a new contributor. Be nice, and check out our Code of Conduct.
mr509 is a new contributor. Be nice, and check out our Code of Conduct.
mr509 is a new contributor. Be nice, and check out our Code of Conduct.
mr509 is a new contributor. Be nice, and check out our Code of Conduct.
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Do you have a number to the background check agency? Try calling them.
– Dan
yesterday
Also, do you have a common name? It's entirely possible that due to the different countries, they did a search by name, not your identification number (or whatever equivalent in either countries) and it came back with a hit. They might have made a mistake as well searching by your name. Be sure all information is correctly written (name, addresses, identification numbers, etc).
– Dan
yesterday
I found as part of the consent form that I have the right to access all the information gathered during the screening process I have asked them over email how to request this information. However, I don't think it would include the reason for failure. My name is very unique, I don't think there is any possibility they would have found the wrong guy.
– mr509
yesterday
Until proven otherwise you will have to assume it's because you provided incorrect information by mistake. You could ask the company if you can be given a chance to address the results of the background check, but based on their response, it sounds like the decision is final.
– Ramhound
yesterday
@mr509 My Scottish name is unique too - particularly now I work in the US. One of my clients ran a background check (which is normal in the financial industry) and came back with questions about my degree from an Indian university! (I have never visited India, never mind studied there).
– Laconic Droid
yesterday