Domain name conflicts with website address

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1
down vote

favorite

I am seeing an issue where I can't access the company website from the in-office server, and I also can't ping the mail server (both of these are hosted by some ISP).

After looking around I think the domain name might be conflicting with the web address.

In AD I can see that the domain is called company.co.za, and when I try set user in cmd, the output is

USERDNSDOMAIN=COMPANY.CO.ZA
USERDOMAIN=COMPANY
USERDOMAIN_ROAMINGPROFILE=COMPANY
USERNAME=Bassie
USERPROFILE=C:UsersBassie

And the company website is company.co.za

What should I do here? Is it safe to rename the domain, or is there some DNS setting I can change?

From the set user command I can see that the conflict is only under USERDNSDOMAIN, but I have no idea what the implications of that is.

Any help is greatly appreciated, thank you

domain-name-system active-directory windows-server-2012-r2

share|improve this question

asked 1 hour ago

Bassie

1388

add a comment | 

up vote
1
down vote

favorite

I am seeing an issue where I can't access the company website from the in-office server, and I also can't ping the mail server (both of these are hosted by some ISP).

After looking around I think the domain name might be conflicting with the web address.

In AD I can see that the domain is called company.co.za, and when I try set user in cmd, the output is

USERDNSDOMAIN=COMPANY.CO.ZA
USERDOMAIN=COMPANY
USERDOMAIN_ROAMINGPROFILE=COMPANY
USERNAME=Bassie
USERPROFILE=C:UsersBassie

And the company website is company.co.za

What should I do here? Is it safe to rename the domain, or is there some DNS setting I can change?

From the set user command I can see that the conflict is only under USERDNSDOMAIN, but I have no idea what the implications of that is.

Any help is greatly appreciated, thank you

domain-name-system active-directory windows-server-2012-r2

share|improve this question

asked 1 hour ago

Bassie

1388

add a comment | 

up vote
1
down vote

favorite

up vote
1
down vote

favorite

I am seeing an issue where I can't access the company website from the in-office server, and I also can't ping the mail server (both of these are hosted by some ISP).

After looking around I think the domain name might be conflicting with the web address.

In AD I can see that the domain is called company.co.za, and when I try set user in cmd, the output is

USERDNSDOMAIN=COMPANY.CO.ZA
USERDOMAIN=COMPANY
USERDOMAIN_ROAMINGPROFILE=COMPANY
USERNAME=Bassie
USERPROFILE=C:UsersBassie

And the company website is company.co.za

What should I do here? Is it safe to rename the domain, or is there some DNS setting I can change?

From the set user command I can see that the conflict is only under USERDNSDOMAIN, but I have no idea what the implications of that is.

Any help is greatly appreciated, thank you

domain-name-system active-directory windows-server-2012-r2

share|improve this question

asked 1 hour ago

Bassie

1388

I am seeing an issue where I can't access the company website from the in-office server, and I also can't ping the mail server (both of these are hosted by some ISP).

After looking around I think the domain name might be conflicting with the web address.

In AD I can see that the domain is called company.co.za, and when I try set user in cmd, the output is

USERDNSDOMAIN=COMPANY.CO.ZA
USERDOMAIN=COMPANY
USERDOMAIN_ROAMINGPROFILE=COMPANY
USERNAME=Bassie
USERPROFILE=C:UsersBassie

And the company website is company.co.za

What should I do here? Is it safe to rename the domain, or is there some DNS setting I can change?

From the set user command I can see that the conflict is only under USERDNSDOMAIN, but I have no idea what the implications of that is.

Any help is greatly appreciated, thank you

domain-name-system active-directory windows-server-2012-r2

domain-name-system active-directory windows-server-2012-r2

share|improve this question

asked 1 hour ago

Bassie

1388

share|improve this question

asked 1 hour ago

Bassie

1388

share|improve this question

share|improve this question

asked 1 hour ago

Bassie

1388

asked 1 hour ago

Bassie

1388

asked 1 hour ago

Bassie

1388

1388

add a comment | 

add a comment | 

2 Answers
2

active

oldest

votes

up vote
3
down vote

Renaming an Active Directory is not fun.

Just add A records to your Active Directory DNS for your outside servers.

share|improve this answer

answered 1 hour ago

longneck

20k23774

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks for your answer longneck. I have no idea how to go about that but I will do some research - thank you
  – Bassie
  1 hour ago
  

  
  
  
  

add a comment | 

up vote
1
down vote

Your Web site uses the same name as your local domain.
For some time MS recommended that you use the full .com address for your domain but they've changed their minds these days because of just the difficulties you are experiencing.

Depending on your needs you could:

• 
  

  Add a local AD DNS record to refer to the external website with an alternate name - e.g. www.domain....

  
  
  
  • From Server Manager choose DNS
  
  
  • Expand the nodes to Forward lookup Zones
  
  
  • Rgt clk yourdomain.com and select New Host (A or AAAA)
  
  
  • Use www as the prefix and provide the IP address of your web site as the address
  
  
  • Click Add Host button
  
  



• use the ISP DNS to point to the website using www.domain.... and then place a web server on your local network and set it up to transparently redirect traffic to the www.domain address.

The index.html on the local web server may look like this:

<HTML><HEAD><meta HTTP-EQUIV="REFRESH" content="0; url=http://www.example.com">
</HEAD>

I think that the second method is more technically correct as yourdomain.com IS the local domain (You said so in server setup) so you give the website a subdomain of www.yourdomain.com and just redirecting web traffic (port 80/443) away from your work network to the web server.

share|improve this answer

edited 22 mins ago

answered 1 hour ago

Mbo42

363

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks Mbo, do you have a reference for how I can do your first recommendation/ I have no expereience with these things
  – Bassie
  47 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  What is the server OS?
  – Mbo42
  46 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  It's Server 2012 R2
  – Bassie
  44 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  See edits to original post
  – Mbo42
  31 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Unfortunately that didn't seem to work - navigating to the company.co.za in the browser still takes me to the default IIS page and pinging that address still returns 10.0.0.3. I should also mention I couldn't find "forward lookup zones" in server manager - I instead found those in an application called DNS.... not sure if that is installed software or comes with ServerR2 by default
  – Bassie
  22 mins ago
  
  

  
  
  
  

 | 
show 6 more comments

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2 Answers
2

active

oldest

votes

2 Answers
2

active

oldest

votes

active

oldest

votes

active

oldest

votes

up vote
3
down vote

Renaming an Active Directory is not fun.

Just add A records to your Active Directory DNS for your outside servers.

share|improve this answer

answered 1 hour ago

longneck

20k23774

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks for your answer longneck. I have no idea how to go about that but I will do some research - thank you
  – Bassie
  1 hour ago
  

  
  
  
  

add a comment | 

up vote
3
down vote

Renaming an Active Directory is not fun.

Just add A records to your Active Directory DNS for your outside servers.

share|improve this answer

answered 1 hour ago

longneck

20k23774

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks for your answer longneck. I have no idea how to go about that but I will do some research - thank you
  – Bassie
  1 hour ago
  

  
  
  
  

add a comment | 

up vote
3
down vote

up vote
3
down vote

Renaming an Active Directory is not fun.

Just add A records to your Active Directory DNS for your outside servers.

share|improve this answer

answered 1 hour ago

longneck

20k23774

Renaming an Active Directory is not fun.

Just add A records to your Active Directory DNS for your outside servers.

share|improve this answer

answered 1 hour ago

longneck

20k23774

share|improve this answer

share|improve this answer

answered 1 hour ago

longneck

20k23774

answered 1 hour ago

longneck

20k23774

answered 1 hour ago

longneck

20k23774

20k23774

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks for your answer longneck. I have no idea how to go about that but I will do some research - thank you
  – Bassie
  1 hour ago
  

  
  
  
  

add a comment | 

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks for your answer longneck. I have no idea how to go about that but I will do some research - thank you
  – Bassie
  1 hour ago
  

  
  
  
  

Thanks for your answer longneck. I have no idea how to go about that but I will do some research - thank you
– Bassie
1 hour ago

Thanks for your answer longneck. I have no idea how to go about that but I will do some research - thank you
– Bassie
1 hour ago

add a comment | 

up vote
1
down vote

Your Web site uses the same name as your local domain.
For some time MS recommended that you use the full .com address for your domain but they've changed their minds these days because of just the difficulties you are experiencing.

Depending on your needs you could:

• 
  

  Add a local AD DNS record to refer to the external website with an alternate name - e.g. www.domain....

  
  
  
  • From Server Manager choose DNS
  
  
  • Expand the nodes to Forward lookup Zones
  
  
  • Rgt clk yourdomain.com and select New Host (A or AAAA)
  
  
  • Use www as the prefix and provide the IP address of your web site as the address
  
  
  • Click Add Host button
  
  



• use the ISP DNS to point to the website using www.domain.... and then place a web server on your local network and set it up to transparently redirect traffic to the www.domain address.

The index.html on the local web server may look like this:

<HTML><HEAD><meta HTTP-EQUIV="REFRESH" content="0; url=http://www.example.com">
</HEAD>

I think that the second method is more technically correct as yourdomain.com IS the local domain (You said so in server setup) so you give the website a subdomain of www.yourdomain.com and just redirecting web traffic (port 80/443) away from your work network to the web server.

share|improve this answer

edited 22 mins ago

answered 1 hour ago

Mbo42

363

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks Mbo, do you have a reference for how I can do your first recommendation/ I have no expereience with these things
  – Bassie
  47 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  What is the server OS?
  – Mbo42
  46 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  It's Server 2012 R2
  – Bassie
  44 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  See edits to original post
  – Mbo42
  31 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Unfortunately that didn't seem to work - navigating to the company.co.za in the browser still takes me to the default IIS page and pinging that address still returns 10.0.0.3. I should also mention I couldn't find "forward lookup zones" in server manager - I instead found those in an application called DNS.... not sure if that is installed software or comes with ServerR2 by default
  – Bassie
  22 mins ago
  
  

  
  
  
  

 | 
show 6 more comments

up vote
1
down vote

Your Web site uses the same name as your local domain.
For some time MS recommended that you use the full .com address for your domain but they've changed their minds these days because of just the difficulties you are experiencing.

Depending on your needs you could:

• 
  

  Add a local AD DNS record to refer to the external website with an alternate name - e.g. www.domain....

  
  
  
  • From Server Manager choose DNS
  
  
  • Expand the nodes to Forward lookup Zones
  
  
  • Rgt clk yourdomain.com and select New Host (A or AAAA)
  
  
  • Use www as the prefix and provide the IP address of your web site as the address
  
  
  • Click Add Host button
  
  



• use the ISP DNS to point to the website using www.domain.... and then place a web server on your local network and set it up to transparently redirect traffic to the www.domain address.

The index.html on the local web server may look like this:

<HTML><HEAD><meta HTTP-EQUIV="REFRESH" content="0; url=http://www.example.com">
</HEAD>

I think that the second method is more technically correct as yourdomain.com IS the local domain (You said so in server setup) so you give the website a subdomain of www.yourdomain.com and just redirecting web traffic (port 80/443) away from your work network to the web server.

share|improve this answer

edited 22 mins ago

answered 1 hour ago

Mbo42

363

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks Mbo, do you have a reference for how I can do your first recommendation/ I have no expereience with these things
  – Bassie
  47 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  What is the server OS?
  – Mbo42
  46 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  It's Server 2012 R2
  – Bassie
  44 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  See edits to original post
  – Mbo42
  31 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Unfortunately that didn't seem to work - navigating to the company.co.za in the browser still takes me to the default IIS page and pinging that address still returns 10.0.0.3. I should also mention I couldn't find "forward lookup zones" in server manager - I instead found those in an application called DNS.... not sure if that is installed software or comes with ServerR2 by default
  – Bassie
  22 mins ago
  
  

  
  
  
  

 | 
show 6 more comments

up vote
1
down vote

up vote
1
down vote

Your Web site uses the same name as your local domain.
For some time MS recommended that you use the full .com address for your domain but they've changed their minds these days because of just the difficulties you are experiencing.

Depending on your needs you could:

• 
  

  Add a local AD DNS record to refer to the external website with an alternate name - e.g. www.domain....

  
  
  
  • From Server Manager choose DNS
  
  
  • Expand the nodes to Forward lookup Zones
  
  
  • Rgt clk yourdomain.com and select New Host (A or AAAA)
  
  
  • Use www as the prefix and provide the IP address of your web site as the address
  
  
  • Click Add Host button
  
  



• use the ISP DNS to point to the website using www.domain.... and then place a web server on your local network and set it up to transparently redirect traffic to the www.domain address.

The index.html on the local web server may look like this:

<HTML><HEAD><meta HTTP-EQUIV="REFRESH" content="0; url=http://www.example.com">
</HEAD>

I think that the second method is more technically correct as yourdomain.com IS the local domain (You said so in server setup) so you give the website a subdomain of www.yourdomain.com and just redirecting web traffic (port 80/443) away from your work network to the web server.

share|improve this answer

edited 22 mins ago

answered 1 hour ago

Mbo42

363

Your Web site uses the same name as your local domain.
For some time MS recommended that you use the full .com address for your domain but they've changed their minds these days because of just the difficulties you are experiencing.

Depending on your needs you could:

• 
  

  Add a local AD DNS record to refer to the external website with an alternate name - e.g. www.domain....

  
  
  
  • From Server Manager choose DNS
  
  
  • Expand the nodes to Forward lookup Zones
  
  
  • Rgt clk yourdomain.com and select New Host (A or AAAA)
  
  
  • Use www as the prefix and provide the IP address of your web site as the address
  
  
  • Click Add Host button
  
  



• use the ISP DNS to point to the website using www.domain.... and then place a web server on your local network and set it up to transparently redirect traffic to the www.domain address.

The index.html on the local web server may look like this:

<HTML><HEAD><meta HTTP-EQUIV="REFRESH" content="0; url=http://www.example.com">
</HEAD>

I think that the second method is more technically correct as yourdomain.com IS the local domain (You said so in server setup) so you give the website a subdomain of www.yourdomain.com and just redirecting web traffic (port 80/443) away from your work network to the web server.

share|improve this answer

edited 22 mins ago

answered 1 hour ago

Mbo42

363

share|improve this answer

share|improve this answer

edited 22 mins ago

edited 22 mins ago

edited 22 mins ago

answered 1 hour ago

Mbo42

363

answered 1 hour ago

Mbo42

363

answered 1 hour ago

Mbo42

363

363

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks Mbo, do you have a reference for how I can do your first recommendation/ I have no expereience with these things
  – Bassie
  47 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  What is the server OS?
  – Mbo42
  46 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  It's Server 2012 R2
  – Bassie
  44 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  See edits to original post
  – Mbo42
  31 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Unfortunately that didn't seem to work - navigating to the company.co.za in the browser still takes me to the default IIS page and pinging that address still returns 10.0.0.3. I should also mention I couldn't find "forward lookup zones" in server manager - I instead found those in an application called DNS.... not sure if that is installed software or comes with ServerR2 by default
  – Bassie
  22 mins ago
  
  

  
  
  
  

 | 
show 6 more comments

• 
  
  
  

  
  

  
  
  
  
  
  

  
  Thanks Mbo, do you have a reference for how I can do your first recommendation/ I have no expereience with these things
  – Bassie
  47 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  What is the server OS?
  – Mbo42
  46 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  It's Server 2012 R2
  – Bassie
  44 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  See edits to original post
  – Mbo42
  31 mins ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Unfortunately that didn't seem to work - navigating to the company.co.za in the browser still takes me to the default IIS page and pinging that address still returns 10.0.0.3. I should also mention I couldn't find "forward lookup zones" in server manager - I instead found those in an application called DNS.... not sure if that is installed software or comes with ServerR2 by default
  – Bassie
  22 mins ago
  
  

  
  
  
  

Thanks Mbo, do you have a reference for how I can do your first recommendation/ I have no expereience with these things
– Bassie
47 mins ago

Thanks Mbo, do you have a reference for how I can do your first recommendation/ I have no expereience with these things
– Bassie
47 mins ago

What is the server OS?
– Mbo42
46 mins ago

What is the server OS?
– Mbo42
46 mins ago

It's Server 2012 R2
– Bassie
44 mins ago

It's Server 2012 R2
– Bassie
44 mins ago

See edits to original post
– Mbo42
31 mins ago

See edits to original post
– Mbo42
31 mins ago

Unfortunately that didn't seem to work - navigating to the company.co.za in the browser still takes me to the default IIS page and pinging that address still returns 10.0.0.3. I should also mention I couldn't find "forward lookup zones" in server manager - I instead found those in an application called DNS.... not sure if that is installed software or comes with ServerR2 by default
– Bassie
22 mins ago

Unfortunately that didn't seem to work - navigating to the company.co.za in the browser still takes me to the default IIS page and pinging that address still returns 10.0.0.3. I should also mention I couldn't find "forward lookup zones" in server manager - I instead found those in an application called DNS.... not sure if that is installed software or comes with ServerR2 by default
– Bassie
22 mins ago

 | 
show 6 more comments

 

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