Helping friend with luggage at London Euston

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I have a friend catching a train at Euston. He's got more luggage than he can easily handle by himself. I want to help him get his luggage to the train. He's being met by another friend at his destination who will help from the train.



I understand that the mainline platforms at Euston have ticket barriers. Is there a procedure to give me access to the platform to help him. Back when I was a lad one could obtain a platform ticket for this purpose. Do such tickets still exist, and how would I get one at Euston.



I found the following very reasonable statement on Department of Transport website.




At stations with a CTA, operators must make arrangements for people
who are not travelling to be allowed into the part of the station
covered by the CTA, if they have a good reason. This includes people
who are meeting passengers, seeing passengers off or helping them with
luggage




So I think it should be possible to help my friend, just not sure how to make sure that I can.










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  • What does CTA mean?
    – vclaw
    33 mins ago










  • As I remember the platform at Euston my train departed from when I was there in May there was no ticket barrier.
    – Henrik
    11 mins ago
















up vote
2
down vote

favorite












I have a friend catching a train at Euston. He's got more luggage than he can easily handle by himself. I want to help him get his luggage to the train. He's being met by another friend at his destination who will help from the train.



I understand that the mainline platforms at Euston have ticket barriers. Is there a procedure to give me access to the platform to help him. Back when I was a lad one could obtain a platform ticket for this purpose. Do such tickets still exist, and how would I get one at Euston.



I found the following very reasonable statement on Department of Transport website.




At stations with a CTA, operators must make arrangements for people
who are not travelling to be allowed into the part of the station
covered by the CTA, if they have a good reason. This includes people
who are meeting passengers, seeing passengers off or helping them with
luggage




So I think it should be possible to help my friend, just not sure how to make sure that I can.










share|improve this question





















  • What does CTA mean?
    – vclaw
    33 mins ago










  • As I remember the platform at Euston my train departed from when I was there in May there was no ticket barrier.
    – Henrik
    11 mins ago












up vote
2
down vote

favorite









up vote
2
down vote

favorite











I have a friend catching a train at Euston. He's got more luggage than he can easily handle by himself. I want to help him get his luggage to the train. He's being met by another friend at his destination who will help from the train.



I understand that the mainline platforms at Euston have ticket barriers. Is there a procedure to give me access to the platform to help him. Back when I was a lad one could obtain a platform ticket for this purpose. Do such tickets still exist, and how would I get one at Euston.



I found the following very reasonable statement on Department of Transport website.




At stations with a CTA, operators must make arrangements for people
who are not travelling to be allowed into the part of the station
covered by the CTA, if they have a good reason. This includes people
who are meeting passengers, seeing passengers off or helping them with
luggage




So I think it should be possible to help my friend, just not sure how to make sure that I can.










share|improve this question













I have a friend catching a train at Euston. He's got more luggage than he can easily handle by himself. I want to help him get his luggage to the train. He's being met by another friend at his destination who will help from the train.



I understand that the mainline platforms at Euston have ticket barriers. Is there a procedure to give me access to the platform to help him. Back when I was a lad one could obtain a platform ticket for this purpose. Do such tickets still exist, and how would I get one at Euston.



I found the following very reasonable statement on Department of Transport website.




At stations with a CTA, operators must make arrangements for people
who are not travelling to be allowed into the part of the station
covered by the CTA, if they have a good reason. This includes people
who are meeting passengers, seeing passengers off or helping them with
luggage




So I think it should be possible to help my friend, just not sure how to make sure that I can.







uk trains tickets






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asked 1 hour ago









djna

2,7831020




2,7831020











  • What does CTA mean?
    – vclaw
    33 mins ago










  • As I remember the platform at Euston my train departed from when I was there in May there was no ticket barrier.
    – Henrik
    11 mins ago
















  • What does CTA mean?
    – vclaw
    33 mins ago










  • As I remember the platform at Euston my train departed from when I was there in May there was no ticket barrier.
    – Henrik
    11 mins ago















What does CTA mean?
– vclaw
33 mins ago




What does CTA mean?
– vclaw
33 mins ago












As I remember the platform at Euston my train departed from when I was there in May there was no ticket barrier.
– Henrik
11 mins ago




As I remember the platform at Euston my train departed from when I was there in May there was no ticket barrier.
– Henrik
11 mins ago










1 Answer
1






active

oldest

votes

















up vote
6
down vote













Ticket barriers still have to be manned, because a human is still needed to deal with tickets that have got demagnetised, those where the magstripe was never correctly written in the first place, creased/crumpled tickets, jammed readers, and so on.



Cambridge has a CTA, and I've never been refused access without a ticket to the platform when I had a reason to want to go (helping with luggage / meeting elderly or young travellers / confirming someone departed on the right train / etc.). The person manning the barrier just overrides the gate so I can enter without a ticket, then remembers me and lets me out when I reappear a few minutes later. I can confirm that platform tickets no longer exist, because I asked.



Ask (for access) and ye shall receive, I strongly suspect.






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  • My only slight doubt about this is whether the big London terminus stations are the same. I agree it happens at the smaller stations just as you describe.
    – mdewey
    16 mins ago










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1 Answer
1






active

oldest

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1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
6
down vote













Ticket barriers still have to be manned, because a human is still needed to deal with tickets that have got demagnetised, those where the magstripe was never correctly written in the first place, creased/crumpled tickets, jammed readers, and so on.



Cambridge has a CTA, and I've never been refused access without a ticket to the platform when I had a reason to want to go (helping with luggage / meeting elderly or young travellers / confirming someone departed on the right train / etc.). The person manning the barrier just overrides the gate so I can enter without a ticket, then remembers me and lets me out when I reappear a few minutes later. I can confirm that platform tickets no longer exist, because I asked.



Ask (for access) and ye shall receive, I strongly suspect.






share|improve this answer




















  • My only slight doubt about this is whether the big London terminus stations are the same. I agree it happens at the smaller stations just as you describe.
    – mdewey
    16 mins ago














up vote
6
down vote













Ticket barriers still have to be manned, because a human is still needed to deal with tickets that have got demagnetised, those where the magstripe was never correctly written in the first place, creased/crumpled tickets, jammed readers, and so on.



Cambridge has a CTA, and I've never been refused access without a ticket to the platform when I had a reason to want to go (helping with luggage / meeting elderly or young travellers / confirming someone departed on the right train / etc.). The person manning the barrier just overrides the gate so I can enter without a ticket, then remembers me and lets me out when I reappear a few minutes later. I can confirm that platform tickets no longer exist, because I asked.



Ask (for access) and ye shall receive, I strongly suspect.






share|improve this answer




















  • My only slight doubt about this is whether the big London terminus stations are the same. I agree it happens at the smaller stations just as you describe.
    – mdewey
    16 mins ago












up vote
6
down vote










up vote
6
down vote









Ticket barriers still have to be manned, because a human is still needed to deal with tickets that have got demagnetised, those where the magstripe was never correctly written in the first place, creased/crumpled tickets, jammed readers, and so on.



Cambridge has a CTA, and I've never been refused access without a ticket to the platform when I had a reason to want to go (helping with luggage / meeting elderly or young travellers / confirming someone departed on the right train / etc.). The person manning the barrier just overrides the gate so I can enter without a ticket, then remembers me and lets me out when I reappear a few minutes later. I can confirm that platform tickets no longer exist, because I asked.



Ask (for access) and ye shall receive, I strongly suspect.






share|improve this answer












Ticket barriers still have to be manned, because a human is still needed to deal with tickets that have got demagnetised, those where the magstripe was never correctly written in the first place, creased/crumpled tickets, jammed readers, and so on.



Cambridge has a CTA, and I've never been refused access without a ticket to the platform when I had a reason to want to go (helping with luggage / meeting elderly or young travellers / confirming someone departed on the right train / etc.). The person manning the barrier just overrides the gate so I can enter without a ticket, then remembers me and lets me out when I reappear a few minutes later. I can confirm that platform tickets no longer exist, because I asked.



Ask (for access) and ye shall receive, I strongly suspect.







share|improve this answer












share|improve this answer



share|improve this answer










answered 1 hour ago









MadHatter

7,04612646




7,04612646











  • My only slight doubt about this is whether the big London terminus stations are the same. I agree it happens at the smaller stations just as you describe.
    – mdewey
    16 mins ago
















  • My only slight doubt about this is whether the big London terminus stations are the same. I agree it happens at the smaller stations just as you describe.
    – mdewey
    16 mins ago















My only slight doubt about this is whether the big London terminus stations are the same. I agree it happens at the smaller stations just as you describe.
– mdewey
16 mins ago




My only slight doubt about this is whether the big London terminus stations are the same. I agree it happens at the smaller stations just as you describe.
– mdewey
16 mins ago

















 

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