Make your boss look good — how to do it in a startup?

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I'll try to write the question in a way that is as general as possible.



How do I help my company and my manager look good, highly competent, etc., especially when the manager is unaware that most clients are backing down because he can't exactly inspire trust?



Many of the articles I find online refer to praising your boss to his boss. This makes clear sense in a large corporate environment, where creating a win-win-win situation for all three parties by e.g. helping your boss with a crucial task is beneficial for everyone involved.



My query relates more to a position when there is no direct supervisor to one's boss. One might suggest that the clients somewhat take the position of a supervisor.



In such a case, should one try to get her boss bring her in client meetings? Should a person try to reach business contacts in an unsolicited but good-willed manner, in order to learn about their needs and requests which might put the company and the boss in a good light?







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  • 1




    Let me be sure I'm on the same page with you - you want higher client retention but your boss isn't doing anything to assist with that in that they come across as one who doesn't inspire trust?
    – Makoto
    Sep 6 at 14:50






  • 1




    @Makoto It's more like the following: I build the product/demo/prototype based on the specifications as the boss delivers them. I present it to him, he says he is satisfied/delighted with it, with remarks like "good job", "excellent", "it's more than I could ask you of, thank you" etc. So I'm inclined to think that I'm doing a good job. The progress we made is demonstrated to the client in a meeting, but I'm never invited to these meetings. After a couple of meetings, I'm assigned a completely unrelated work, without being told what happened. This happened 4 times, and I'm relatively new here.
    – erdem
    Sep 6 at 15:21











  • It's not wholly unusual for a lead to shield you from meetings, but are you more concerned that you're not getting the kind of feedback that you need to improve the project to make the clients happy from the boss instead of making your boss look good? It doesn't seem to me from an initial take that you can do much else to improve or bolster them since you're delivering what they ask for and they already give you praise for it.
    – Makoto
    Sep 6 at 15:23










  • " most clients are backing down because he can't exactly inspire trust" - that is unlikely to change, so, unless the boss is replaced, the company is likely to go downhill; keep your CV polished & one eye on the door
    – Mawg
    Sep 7 at 6:41






  • 1




    "without being told what happened" - so what leads you to think that "clients are backing down because he can't exactly inspire trust"? Do you have some other source of information? Put it in the question if you do...
    – AakashM
    Sep 7 at 8:04

















up vote
3
down vote

favorite












I'll try to write the question in a way that is as general as possible.



How do I help my company and my manager look good, highly competent, etc., especially when the manager is unaware that most clients are backing down because he can't exactly inspire trust?



Many of the articles I find online refer to praising your boss to his boss. This makes clear sense in a large corporate environment, where creating a win-win-win situation for all three parties by e.g. helping your boss with a crucial task is beneficial for everyone involved.



My query relates more to a position when there is no direct supervisor to one's boss. One might suggest that the clients somewhat take the position of a supervisor.



In such a case, should one try to get her boss bring her in client meetings? Should a person try to reach business contacts in an unsolicited but good-willed manner, in order to learn about their needs and requests which might put the company and the boss in a good light?







share|improve this question









New contributor




erdem is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.














  • 1




    Let me be sure I'm on the same page with you - you want higher client retention but your boss isn't doing anything to assist with that in that they come across as one who doesn't inspire trust?
    – Makoto
    Sep 6 at 14:50






  • 1




    @Makoto It's more like the following: I build the product/demo/prototype based on the specifications as the boss delivers them. I present it to him, he says he is satisfied/delighted with it, with remarks like "good job", "excellent", "it's more than I could ask you of, thank you" etc. So I'm inclined to think that I'm doing a good job. The progress we made is demonstrated to the client in a meeting, but I'm never invited to these meetings. After a couple of meetings, I'm assigned a completely unrelated work, without being told what happened. This happened 4 times, and I'm relatively new here.
    – erdem
    Sep 6 at 15:21











  • It's not wholly unusual for a lead to shield you from meetings, but are you more concerned that you're not getting the kind of feedback that you need to improve the project to make the clients happy from the boss instead of making your boss look good? It doesn't seem to me from an initial take that you can do much else to improve or bolster them since you're delivering what they ask for and they already give you praise for it.
    – Makoto
    Sep 6 at 15:23










  • " most clients are backing down because he can't exactly inspire trust" - that is unlikely to change, so, unless the boss is replaced, the company is likely to go downhill; keep your CV polished & one eye on the door
    – Mawg
    Sep 7 at 6:41






  • 1




    "without being told what happened" - so what leads you to think that "clients are backing down because he can't exactly inspire trust"? Do you have some other source of information? Put it in the question if you do...
    – AakashM
    Sep 7 at 8:04













up vote
3
down vote

favorite









up vote
3
down vote

favorite











I'll try to write the question in a way that is as general as possible.



How do I help my company and my manager look good, highly competent, etc., especially when the manager is unaware that most clients are backing down because he can't exactly inspire trust?



Many of the articles I find online refer to praising your boss to his boss. This makes clear sense in a large corporate environment, where creating a win-win-win situation for all three parties by e.g. helping your boss with a crucial task is beneficial for everyone involved.



My query relates more to a position when there is no direct supervisor to one's boss. One might suggest that the clients somewhat take the position of a supervisor.



In such a case, should one try to get her boss bring her in client meetings? Should a person try to reach business contacts in an unsolicited but good-willed manner, in order to learn about their needs and requests which might put the company and the boss in a good light?







share|improve this question









New contributor




erdem is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.










I'll try to write the question in a way that is as general as possible.



How do I help my company and my manager look good, highly competent, etc., especially when the manager is unaware that most clients are backing down because he can't exactly inspire trust?



Many of the articles I find online refer to praising your boss to his boss. This makes clear sense in a large corporate environment, where creating a win-win-win situation for all three parties by e.g. helping your boss with a crucial task is beneficial for everyone involved.



My query relates more to a position when there is no direct supervisor to one's boss. One might suggest that the clients somewhat take the position of a supervisor.



In such a case, should one try to get her boss bring her in client meetings? Should a person try to reach business contacts in an unsolicited but good-willed manner, in order to learn about their needs and requests which might put the company and the boss in a good light?









share|improve this question









New contributor




erdem is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited Sep 6 at 14:47





















New contributor




erdem is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked Sep 6 at 14:41









erdem

255




255




New contributor




erdem is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





erdem is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






erdem is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.







  • 1




    Let me be sure I'm on the same page with you - you want higher client retention but your boss isn't doing anything to assist with that in that they come across as one who doesn't inspire trust?
    – Makoto
    Sep 6 at 14:50






  • 1




    @Makoto It's more like the following: I build the product/demo/prototype based on the specifications as the boss delivers them. I present it to him, he says he is satisfied/delighted with it, with remarks like "good job", "excellent", "it's more than I could ask you of, thank you" etc. So I'm inclined to think that I'm doing a good job. The progress we made is demonstrated to the client in a meeting, but I'm never invited to these meetings. After a couple of meetings, I'm assigned a completely unrelated work, without being told what happened. This happened 4 times, and I'm relatively new here.
    – erdem
    Sep 6 at 15:21











  • It's not wholly unusual for a lead to shield you from meetings, but are you more concerned that you're not getting the kind of feedback that you need to improve the project to make the clients happy from the boss instead of making your boss look good? It doesn't seem to me from an initial take that you can do much else to improve or bolster them since you're delivering what they ask for and they already give you praise for it.
    – Makoto
    Sep 6 at 15:23










  • " most clients are backing down because he can't exactly inspire trust" - that is unlikely to change, so, unless the boss is replaced, the company is likely to go downhill; keep your CV polished & one eye on the door
    – Mawg
    Sep 7 at 6:41






  • 1




    "without being told what happened" - so what leads you to think that "clients are backing down because he can't exactly inspire trust"? Do you have some other source of information? Put it in the question if you do...
    – AakashM
    Sep 7 at 8:04













  • 1




    Let me be sure I'm on the same page with you - you want higher client retention but your boss isn't doing anything to assist with that in that they come across as one who doesn't inspire trust?
    – Makoto
    Sep 6 at 14:50






  • 1




    @Makoto It's more like the following: I build the product/demo/prototype based on the specifications as the boss delivers them. I present it to him, he says he is satisfied/delighted with it, with remarks like "good job", "excellent", "it's more than I could ask you of, thank you" etc. So I'm inclined to think that I'm doing a good job. The progress we made is demonstrated to the client in a meeting, but I'm never invited to these meetings. After a couple of meetings, I'm assigned a completely unrelated work, without being told what happened. This happened 4 times, and I'm relatively new here.
    – erdem
    Sep 6 at 15:21











  • It's not wholly unusual for a lead to shield you from meetings, but are you more concerned that you're not getting the kind of feedback that you need to improve the project to make the clients happy from the boss instead of making your boss look good? It doesn't seem to me from an initial take that you can do much else to improve or bolster them since you're delivering what they ask for and they already give you praise for it.
    – Makoto
    Sep 6 at 15:23










  • " most clients are backing down because he can't exactly inspire trust" - that is unlikely to change, so, unless the boss is replaced, the company is likely to go downhill; keep your CV polished & one eye on the door
    – Mawg
    Sep 7 at 6:41






  • 1




    "without being told what happened" - so what leads you to think that "clients are backing down because he can't exactly inspire trust"? Do you have some other source of information? Put it in the question if you do...
    – AakashM
    Sep 7 at 8:04








1




1




Let me be sure I'm on the same page with you - you want higher client retention but your boss isn't doing anything to assist with that in that they come across as one who doesn't inspire trust?
– Makoto
Sep 6 at 14:50




Let me be sure I'm on the same page with you - you want higher client retention but your boss isn't doing anything to assist with that in that they come across as one who doesn't inspire trust?
– Makoto
Sep 6 at 14:50




1




1




@Makoto It's more like the following: I build the product/demo/prototype based on the specifications as the boss delivers them. I present it to him, he says he is satisfied/delighted with it, with remarks like "good job", "excellent", "it's more than I could ask you of, thank you" etc. So I'm inclined to think that I'm doing a good job. The progress we made is demonstrated to the client in a meeting, but I'm never invited to these meetings. After a couple of meetings, I'm assigned a completely unrelated work, without being told what happened. This happened 4 times, and I'm relatively new here.
– erdem
Sep 6 at 15:21





@Makoto It's more like the following: I build the product/demo/prototype based on the specifications as the boss delivers them. I present it to him, he says he is satisfied/delighted with it, with remarks like "good job", "excellent", "it's more than I could ask you of, thank you" etc. So I'm inclined to think that I'm doing a good job. The progress we made is demonstrated to the client in a meeting, but I'm never invited to these meetings. After a couple of meetings, I'm assigned a completely unrelated work, without being told what happened. This happened 4 times, and I'm relatively new here.
– erdem
Sep 6 at 15:21













It's not wholly unusual for a lead to shield you from meetings, but are you more concerned that you're not getting the kind of feedback that you need to improve the project to make the clients happy from the boss instead of making your boss look good? It doesn't seem to me from an initial take that you can do much else to improve or bolster them since you're delivering what they ask for and they already give you praise for it.
– Makoto
Sep 6 at 15:23




It's not wholly unusual for a lead to shield you from meetings, but are you more concerned that you're not getting the kind of feedback that you need to improve the project to make the clients happy from the boss instead of making your boss look good? It doesn't seem to me from an initial take that you can do much else to improve or bolster them since you're delivering what they ask for and they already give you praise for it.
– Makoto
Sep 6 at 15:23












" most clients are backing down because he can't exactly inspire trust" - that is unlikely to change, so, unless the boss is replaced, the company is likely to go downhill; keep your CV polished & one eye on the door
– Mawg
Sep 7 at 6:41




" most clients are backing down because he can't exactly inspire trust" - that is unlikely to change, so, unless the boss is replaced, the company is likely to go downhill; keep your CV polished & one eye on the door
– Mawg
Sep 7 at 6:41




1




1




"without being told what happened" - so what leads you to think that "clients are backing down because he can't exactly inspire trust"? Do you have some other source of information? Put it in the question if you do...
– AakashM
Sep 7 at 8:04





"without being told what happened" - so what leads you to think that "clients are backing down because he can't exactly inspire trust"? Do you have some other source of information? Put it in the question if you do...
– AakashM
Sep 7 at 8:04











2 Answers
2






active

oldest

votes

















up vote
5
down vote













Making your boss look good does not apply in the same sense because his success does not depend on the uberboss' opinion of him. So you are correct that clients take the role of External Evaluator.



You should't get yourself invited to meeting with that plan in mind because people can smell lackeys, and no one likes lackeys. Your own manager might notice as well.



Same goes for contacting the client unsolicited; this can be seen as going behind your manager's back and will backfire on you even if nothing goes wrong. Talk with your boss to make your role more client-facing if you like that part of the job, but make sure everyone's onboard with you talking to the client.



Your best strategy is to make your boss not lose face, and do your best to do a job well done. Let your work speak for itself, and it will do wonders for your boss' image since he picked such a great worker.






share|improve this answer


















  • 1




    not lose face, and do your best to do a job well done --This is the way to go. Do a good job as to not make them look bad.
    – Mister Positive
    Sep 6 at 14:51










  • Thanks for the answer. As per your suggestion, I'll try to put the best work I can and keep the boss happy. But I'm almost sure that the projects don't get canceled in the middle of my work because I don't do a good job. It feels that my manager cannot convince the clients to stick to us, no matter how productive I am.
    – erdem
    Sep 6 at 15:27










  • @erdem hmm that's a different problem... and by the sound of it, not yours - happily. Keep your eyes open because if your manager keeps losing clients, you will need to look out for yourself at some point.
    – rath
    Sep 6 at 15:31










  • @rath I received similar comments in my previous (and first) question in this site, so that seems to be the way to go :) anyway, thanks again!
    – erdem
    Sep 6 at 15:56

















up vote
2
down vote













If you are working at a startup with few employees, then every employee is important. If you think that your manager makes most potential customers back off, then you have a situation that endangers the company and your employment.



In that situation, don't try to make your manager look good. Go to the next higher level and inform them of what is going on. BTW. Even though that person might be incompetent, going to customers behind their back and inviting yourself to business meetings will make that person and your company look even more incompetent.






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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    5
    down vote













    Making your boss look good does not apply in the same sense because his success does not depend on the uberboss' opinion of him. So you are correct that clients take the role of External Evaluator.



    You should't get yourself invited to meeting with that plan in mind because people can smell lackeys, and no one likes lackeys. Your own manager might notice as well.



    Same goes for contacting the client unsolicited; this can be seen as going behind your manager's back and will backfire on you even if nothing goes wrong. Talk with your boss to make your role more client-facing if you like that part of the job, but make sure everyone's onboard with you talking to the client.



    Your best strategy is to make your boss not lose face, and do your best to do a job well done. Let your work speak for itself, and it will do wonders for your boss' image since he picked such a great worker.






    share|improve this answer


















    • 1




      not lose face, and do your best to do a job well done --This is the way to go. Do a good job as to not make them look bad.
      – Mister Positive
      Sep 6 at 14:51










    • Thanks for the answer. As per your suggestion, I'll try to put the best work I can and keep the boss happy. But I'm almost sure that the projects don't get canceled in the middle of my work because I don't do a good job. It feels that my manager cannot convince the clients to stick to us, no matter how productive I am.
      – erdem
      Sep 6 at 15:27










    • @erdem hmm that's a different problem... and by the sound of it, not yours - happily. Keep your eyes open because if your manager keeps losing clients, you will need to look out for yourself at some point.
      – rath
      Sep 6 at 15:31










    • @rath I received similar comments in my previous (and first) question in this site, so that seems to be the way to go :) anyway, thanks again!
      – erdem
      Sep 6 at 15:56














    up vote
    5
    down vote













    Making your boss look good does not apply in the same sense because his success does not depend on the uberboss' opinion of him. So you are correct that clients take the role of External Evaluator.



    You should't get yourself invited to meeting with that plan in mind because people can smell lackeys, and no one likes lackeys. Your own manager might notice as well.



    Same goes for contacting the client unsolicited; this can be seen as going behind your manager's back and will backfire on you even if nothing goes wrong. Talk with your boss to make your role more client-facing if you like that part of the job, but make sure everyone's onboard with you talking to the client.



    Your best strategy is to make your boss not lose face, and do your best to do a job well done. Let your work speak for itself, and it will do wonders for your boss' image since he picked such a great worker.






    share|improve this answer


















    • 1




      not lose face, and do your best to do a job well done --This is the way to go. Do a good job as to not make them look bad.
      – Mister Positive
      Sep 6 at 14:51










    • Thanks for the answer. As per your suggestion, I'll try to put the best work I can and keep the boss happy. But I'm almost sure that the projects don't get canceled in the middle of my work because I don't do a good job. It feels that my manager cannot convince the clients to stick to us, no matter how productive I am.
      – erdem
      Sep 6 at 15:27










    • @erdem hmm that's a different problem... and by the sound of it, not yours - happily. Keep your eyes open because if your manager keeps losing clients, you will need to look out for yourself at some point.
      – rath
      Sep 6 at 15:31










    • @rath I received similar comments in my previous (and first) question in this site, so that seems to be the way to go :) anyway, thanks again!
      – erdem
      Sep 6 at 15:56












    up vote
    5
    down vote










    up vote
    5
    down vote









    Making your boss look good does not apply in the same sense because his success does not depend on the uberboss' opinion of him. So you are correct that clients take the role of External Evaluator.



    You should't get yourself invited to meeting with that plan in mind because people can smell lackeys, and no one likes lackeys. Your own manager might notice as well.



    Same goes for contacting the client unsolicited; this can be seen as going behind your manager's back and will backfire on you even if nothing goes wrong. Talk with your boss to make your role more client-facing if you like that part of the job, but make sure everyone's onboard with you talking to the client.



    Your best strategy is to make your boss not lose face, and do your best to do a job well done. Let your work speak for itself, and it will do wonders for your boss' image since he picked such a great worker.






    share|improve this answer














    Making your boss look good does not apply in the same sense because his success does not depend on the uberboss' opinion of him. So you are correct that clients take the role of External Evaluator.



    You should't get yourself invited to meeting with that plan in mind because people can smell lackeys, and no one likes lackeys. Your own manager might notice as well.



    Same goes for contacting the client unsolicited; this can be seen as going behind your manager's back and will backfire on you even if nothing goes wrong. Talk with your boss to make your role more client-facing if you like that part of the job, but make sure everyone's onboard with you talking to the client.



    Your best strategy is to make your boss not lose face, and do your best to do a job well done. Let your work speak for itself, and it will do wonders for your boss' image since he picked such a great worker.







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited Sep 6 at 14:52

























    answered Sep 6 at 14:50









    rath

    12.7k74470




    12.7k74470







    • 1




      not lose face, and do your best to do a job well done --This is the way to go. Do a good job as to not make them look bad.
      – Mister Positive
      Sep 6 at 14:51










    • Thanks for the answer. As per your suggestion, I'll try to put the best work I can and keep the boss happy. But I'm almost sure that the projects don't get canceled in the middle of my work because I don't do a good job. It feels that my manager cannot convince the clients to stick to us, no matter how productive I am.
      – erdem
      Sep 6 at 15:27










    • @erdem hmm that's a different problem... and by the sound of it, not yours - happily. Keep your eyes open because if your manager keeps losing clients, you will need to look out for yourself at some point.
      – rath
      Sep 6 at 15:31










    • @rath I received similar comments in my previous (and first) question in this site, so that seems to be the way to go :) anyway, thanks again!
      – erdem
      Sep 6 at 15:56












    • 1




      not lose face, and do your best to do a job well done --This is the way to go. Do a good job as to not make them look bad.
      – Mister Positive
      Sep 6 at 14:51










    • Thanks for the answer. As per your suggestion, I'll try to put the best work I can and keep the boss happy. But I'm almost sure that the projects don't get canceled in the middle of my work because I don't do a good job. It feels that my manager cannot convince the clients to stick to us, no matter how productive I am.
      – erdem
      Sep 6 at 15:27










    • @erdem hmm that's a different problem... and by the sound of it, not yours - happily. Keep your eyes open because if your manager keeps losing clients, you will need to look out for yourself at some point.
      – rath
      Sep 6 at 15:31










    • @rath I received similar comments in my previous (and first) question in this site, so that seems to be the way to go :) anyway, thanks again!
      – erdem
      Sep 6 at 15:56







    1




    1




    not lose face, and do your best to do a job well done --This is the way to go. Do a good job as to not make them look bad.
    – Mister Positive
    Sep 6 at 14:51




    not lose face, and do your best to do a job well done --This is the way to go. Do a good job as to not make them look bad.
    – Mister Positive
    Sep 6 at 14:51












    Thanks for the answer. As per your suggestion, I'll try to put the best work I can and keep the boss happy. But I'm almost sure that the projects don't get canceled in the middle of my work because I don't do a good job. It feels that my manager cannot convince the clients to stick to us, no matter how productive I am.
    – erdem
    Sep 6 at 15:27




    Thanks for the answer. As per your suggestion, I'll try to put the best work I can and keep the boss happy. But I'm almost sure that the projects don't get canceled in the middle of my work because I don't do a good job. It feels that my manager cannot convince the clients to stick to us, no matter how productive I am.
    – erdem
    Sep 6 at 15:27












    @erdem hmm that's a different problem... and by the sound of it, not yours - happily. Keep your eyes open because if your manager keeps losing clients, you will need to look out for yourself at some point.
    – rath
    Sep 6 at 15:31




    @erdem hmm that's a different problem... and by the sound of it, not yours - happily. Keep your eyes open because if your manager keeps losing clients, you will need to look out for yourself at some point.
    – rath
    Sep 6 at 15:31












    @rath I received similar comments in my previous (and first) question in this site, so that seems to be the way to go :) anyway, thanks again!
    – erdem
    Sep 6 at 15:56




    @rath I received similar comments in my previous (and first) question in this site, so that seems to be the way to go :) anyway, thanks again!
    – erdem
    Sep 6 at 15:56












    up vote
    2
    down vote













    If you are working at a startup with few employees, then every employee is important. If you think that your manager makes most potential customers back off, then you have a situation that endangers the company and your employment.



    In that situation, don't try to make your manager look good. Go to the next higher level and inform them of what is going on. BTW. Even though that person might be incompetent, going to customers behind their back and inviting yourself to business meetings will make that person and your company look even more incompetent.






    share|improve this answer
























      up vote
      2
      down vote













      If you are working at a startup with few employees, then every employee is important. If you think that your manager makes most potential customers back off, then you have a situation that endangers the company and your employment.



      In that situation, don't try to make your manager look good. Go to the next higher level and inform them of what is going on. BTW. Even though that person might be incompetent, going to customers behind their back and inviting yourself to business meetings will make that person and your company look even more incompetent.






      share|improve this answer






















        up vote
        2
        down vote










        up vote
        2
        down vote









        If you are working at a startup with few employees, then every employee is important. If you think that your manager makes most potential customers back off, then you have a situation that endangers the company and your employment.



        In that situation, don't try to make your manager look good. Go to the next higher level and inform them of what is going on. BTW. Even though that person might be incompetent, going to customers behind their back and inviting yourself to business meetings will make that person and your company look even more incompetent.






        share|improve this answer












        If you are working at a startup with few employees, then every employee is important. If you think that your manager makes most potential customers back off, then you have a situation that endangers the company and your employment.



        In that situation, don't try to make your manager look good. Go to the next higher level and inform them of what is going on. BTW. Even though that person might be incompetent, going to customers behind their back and inviting yourself to business meetings will make that person and your company look even more incompetent.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Sep 6 at 23:40









        gnasher729

        72.8k31135229




        72.8k31135229




















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