New roadbike. Poor cassette quality control?

The name of the pictureThe name of the pictureThe name of the pictureClash Royale CLAN TAG#URR8PPP











up vote
4
down vote

favorite
1












I've just bought a new ROSE PRO SL 105 roadbike and took it for a spin. At first, i noticed a little clicking sound in the rear cassette. I thought that it only might need some time for the chain to sit properly. When I took a closer look at the cassette, I've noticed that some of the teeth look a little too sharp, unlike the others.



rear cassette



Is this something I should be worried of? It seems to me like a failure of the quality control. The rear cassette is a Shimano 105 CS-5800 11-speed.



If so, I will contact the support for the warranty claim. Do you have any experience how they will approach this problem? Rose is a manufacturer and also a direct bike seller like Canyon, so they have no retail stores.



Thanks in advance!







share|improve this question







New contributor




MatyáÅ¡ Skalický is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.














  • 1




    While I agree with the other posters that asymetrical teeth shapes are normal, yours" appear more extreme on the left side circled teeth than the single on the right side. I would suggest returning to the dealer, explain your concern about the clicking noise. While they are evaluating your bike look at others in the shop and see if the cassettes look similar.
    – mikes
    Sep 5 at 17:14







  • 1




    Had the same issue on a Rose X-Lite Four (Ultegra R8000 group). It went away over 1000km or so. It was also visible; on some teeth the chain didn’t slide smoothly onto the cogs (even though it was perfectly aligned). I think some of the shifting aids on the cogs are formed too aggressively when new. After a couple hundred km they are worn down far enough to allow completely smooth operation. I don’t think this is a real issue and not a failure of quality control. The noise is a bit annoying though.
    – Michael
    Sep 5 at 18:09










  • Not directly related, but that chain looks very clean while that cassette shows a surprising amount of dirt already.
    – Criggie
    Sep 6 at 11:03






  • 1




    @Criggie It's a result of the factory lube remaining still on the cassette. It is somewhat sticky and attracts a lot of dirt. I've cleaned the chain but not the cassette. Good point to do so.
    – MatyáÅ¡ Skalický
    Sep 7 at 10:43










  • When you drop the wheel out to clean the cassette, check the cassette model number for my curiosity’s sake ;)
    – Swifty
    Sep 7 at 19:37















up vote
4
down vote

favorite
1












I've just bought a new ROSE PRO SL 105 roadbike and took it for a spin. At first, i noticed a little clicking sound in the rear cassette. I thought that it only might need some time for the chain to sit properly. When I took a closer look at the cassette, I've noticed that some of the teeth look a little too sharp, unlike the others.



rear cassette



Is this something I should be worried of? It seems to me like a failure of the quality control. The rear cassette is a Shimano 105 CS-5800 11-speed.



If so, I will contact the support for the warranty claim. Do you have any experience how they will approach this problem? Rose is a manufacturer and also a direct bike seller like Canyon, so they have no retail stores.



Thanks in advance!







share|improve this question







New contributor




MatyáÅ¡ Skalický is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.














  • 1




    While I agree with the other posters that asymetrical teeth shapes are normal, yours" appear more extreme on the left side circled teeth than the single on the right side. I would suggest returning to the dealer, explain your concern about the clicking noise. While they are evaluating your bike look at others in the shop and see if the cassettes look similar.
    – mikes
    Sep 5 at 17:14







  • 1




    Had the same issue on a Rose X-Lite Four (Ultegra R8000 group). It went away over 1000km or so. It was also visible; on some teeth the chain didn’t slide smoothly onto the cogs (even though it was perfectly aligned). I think some of the shifting aids on the cogs are formed too aggressively when new. After a couple hundred km they are worn down far enough to allow completely smooth operation. I don’t think this is a real issue and not a failure of quality control. The noise is a bit annoying though.
    – Michael
    Sep 5 at 18:09










  • Not directly related, but that chain looks very clean while that cassette shows a surprising amount of dirt already.
    – Criggie
    Sep 6 at 11:03






  • 1




    @Criggie It's a result of the factory lube remaining still on the cassette. It is somewhat sticky and attracts a lot of dirt. I've cleaned the chain but not the cassette. Good point to do so.
    – MatyáÅ¡ Skalický
    Sep 7 at 10:43










  • When you drop the wheel out to clean the cassette, check the cassette model number for my curiosity’s sake ;)
    – Swifty
    Sep 7 at 19:37













up vote
4
down vote

favorite
1









up vote
4
down vote

favorite
1






1





I've just bought a new ROSE PRO SL 105 roadbike and took it for a spin. At first, i noticed a little clicking sound in the rear cassette. I thought that it only might need some time for the chain to sit properly. When I took a closer look at the cassette, I've noticed that some of the teeth look a little too sharp, unlike the others.



rear cassette



Is this something I should be worried of? It seems to me like a failure of the quality control. The rear cassette is a Shimano 105 CS-5800 11-speed.



If so, I will contact the support for the warranty claim. Do you have any experience how they will approach this problem? Rose is a manufacturer and also a direct bike seller like Canyon, so they have no retail stores.



Thanks in advance!







share|improve this question







New contributor




MatyáÅ¡ Skalický is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.










I've just bought a new ROSE PRO SL 105 roadbike and took it for a spin. At first, i noticed a little clicking sound in the rear cassette. I thought that it only might need some time for the chain to sit properly. When I took a closer look at the cassette, I've noticed that some of the teeth look a little too sharp, unlike the others.



rear cassette



Is this something I should be worried of? It seems to me like a failure of the quality control. The rear cassette is a Shimano 105 CS-5800 11-speed.



If so, I will contact the support for the warranty claim. Do you have any experience how they will approach this problem? Rose is a manufacturer and also a direct bike seller like Canyon, so they have no retail stores.



Thanks in advance!









share|improve this question







New contributor




MatyáÅ¡ Skalický is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question






New contributor




MatyáÅ¡ Skalický is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked Sep 5 at 13:51









MatyáÅ¡ Skalický

2314




2314




New contributor




MatyáÅ¡ Skalický is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





MatyáÅ¡ Skalický is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






MatyáÅ¡ Skalický is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.







  • 1




    While I agree with the other posters that asymetrical teeth shapes are normal, yours" appear more extreme on the left side circled teeth than the single on the right side. I would suggest returning to the dealer, explain your concern about the clicking noise. While they are evaluating your bike look at others in the shop and see if the cassettes look similar.
    – mikes
    Sep 5 at 17:14







  • 1




    Had the same issue on a Rose X-Lite Four (Ultegra R8000 group). It went away over 1000km or so. It was also visible; on some teeth the chain didn’t slide smoothly onto the cogs (even though it was perfectly aligned). I think some of the shifting aids on the cogs are formed too aggressively when new. After a couple hundred km they are worn down far enough to allow completely smooth operation. I don’t think this is a real issue and not a failure of quality control. The noise is a bit annoying though.
    – Michael
    Sep 5 at 18:09










  • Not directly related, but that chain looks very clean while that cassette shows a surprising amount of dirt already.
    – Criggie
    Sep 6 at 11:03






  • 1




    @Criggie It's a result of the factory lube remaining still on the cassette. It is somewhat sticky and attracts a lot of dirt. I've cleaned the chain but not the cassette. Good point to do so.
    – MatyáÅ¡ Skalický
    Sep 7 at 10:43










  • When you drop the wheel out to clean the cassette, check the cassette model number for my curiosity’s sake ;)
    – Swifty
    Sep 7 at 19:37













  • 1




    While I agree with the other posters that asymetrical teeth shapes are normal, yours" appear more extreme on the left side circled teeth than the single on the right side. I would suggest returning to the dealer, explain your concern about the clicking noise. While they are evaluating your bike look at others in the shop and see if the cassettes look similar.
    – mikes
    Sep 5 at 17:14







  • 1




    Had the same issue on a Rose X-Lite Four (Ultegra R8000 group). It went away over 1000km or so. It was also visible; on some teeth the chain didn’t slide smoothly onto the cogs (even though it was perfectly aligned). I think some of the shifting aids on the cogs are formed too aggressively when new. After a couple hundred km they are worn down far enough to allow completely smooth operation. I don’t think this is a real issue and not a failure of quality control. The noise is a bit annoying though.
    – Michael
    Sep 5 at 18:09










  • Not directly related, but that chain looks very clean while that cassette shows a surprising amount of dirt already.
    – Criggie
    Sep 6 at 11:03






  • 1




    @Criggie It's a result of the factory lube remaining still on the cassette. It is somewhat sticky and attracts a lot of dirt. I've cleaned the chain but not the cassette. Good point to do so.
    – MatyáÅ¡ Skalický
    Sep 7 at 10:43










  • When you drop the wheel out to clean the cassette, check the cassette model number for my curiosity’s sake ;)
    – Swifty
    Sep 7 at 19:37








1




1




While I agree with the other posters that asymetrical teeth shapes are normal, yours" appear more extreme on the left side circled teeth than the single on the right side. I would suggest returning to the dealer, explain your concern about the clicking noise. While they are evaluating your bike look at others in the shop and see if the cassettes look similar.
– mikes
Sep 5 at 17:14





While I agree with the other posters that asymetrical teeth shapes are normal, yours" appear more extreme on the left side circled teeth than the single on the right side. I would suggest returning to the dealer, explain your concern about the clicking noise. While they are evaluating your bike look at others in the shop and see if the cassettes look similar.
– mikes
Sep 5 at 17:14





1




1




Had the same issue on a Rose X-Lite Four (Ultegra R8000 group). It went away over 1000km or so. It was also visible; on some teeth the chain didn’t slide smoothly onto the cogs (even though it was perfectly aligned). I think some of the shifting aids on the cogs are formed too aggressively when new. After a couple hundred km they are worn down far enough to allow completely smooth operation. I don’t think this is a real issue and not a failure of quality control. The noise is a bit annoying though.
– Michael
Sep 5 at 18:09




Had the same issue on a Rose X-Lite Four (Ultegra R8000 group). It went away over 1000km or so. It was also visible; on some teeth the chain didn’t slide smoothly onto the cogs (even though it was perfectly aligned). I think some of the shifting aids on the cogs are formed too aggressively when new. After a couple hundred km they are worn down far enough to allow completely smooth operation. I don’t think this is a real issue and not a failure of quality control. The noise is a bit annoying though.
– Michael
Sep 5 at 18:09












Not directly related, but that chain looks very clean while that cassette shows a surprising amount of dirt already.
– Criggie
Sep 6 at 11:03




Not directly related, but that chain looks very clean while that cassette shows a surprising amount of dirt already.
– Criggie
Sep 6 at 11:03




1




1




@Criggie It's a result of the factory lube remaining still on the cassette. It is somewhat sticky and attracts a lot of dirt. I've cleaned the chain but not the cassette. Good point to do so.
– MatyáÅ¡ Skalický
Sep 7 at 10:43




@Criggie It's a result of the factory lube remaining still on the cassette. It is somewhat sticky and attracts a lot of dirt. I've cleaned the chain but not the cassette. Good point to do so.
– MatyáÅ¡ Skalický
Sep 7 at 10:43












When you drop the wheel out to clean the cassette, check the cassette model number for my curiosity’s sake ;)
– Swifty
Sep 7 at 19:37





When you drop the wheel out to clean the cassette, check the cassette model number for my curiosity’s sake ;)
– Swifty
Sep 7 at 19:37











6 Answers
6






active

oldest

votes

















up vote
3
down vote



accepted










My CS-5800 105 cassette My CS-5800 looks the same and being curious I have checked at the store and they all look exactly same so it must be indeed a special tooling to help with gear changes.






share|improve this answer








New contributor




Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

















  • Welcome to the site!
    – David Richerby
    2 days ago

















up vote
9
down vote













I'm not specifically familiar with Shimano 105 but odd-shaped teeth on cassettes and chain-rings are usually designed that way to aid shifting. It's also hard to imagine a manufacturing process that could go wrong in a way that would produce the shapes you show.






share|improve this answer




















  • Thanks, I'll check it out :). That's what I thought at first, but I have not owned a cassette like this before.
    – MatyáÅ¡ Skalický
    Sep 5 at 14:37










  • @MatyáÅ¡Skalický This technology is called Hyperglide, and it's what the HG stands for on the chain links :-)
    – Will Vousden
    Sep 6 at 14:52

















up vote
9
down vote













There does not appear to be anything wrong with the cassette. Shimano helpfully put some nice clear pictures of individual sprockets on the product page for the CS-58000 cassette.



https://bike.shimano.com/en-EU/product/component/105-5800/CS-5800.html



You can easily see that the smaller sprockets have some 'chisel' shaped teeth.



Clicking at the rear derailleur usually indicates slightly miss-adjusted indexing which is quite plausible on a new bike. Check for that first.






share|improve this answer
















  • 1




    Usually some turning of the barrel adjuster on the rear derailleur should sort that out. (half a turn left or right might do)
    – Carel
    Sep 5 at 14:49

















up vote
2
down vote













Pretty sure that's an updated cassette to allow for greater chainline angle when in the smallest cogs. Newer bikes, mostly disc road, move the cassette out 2.5mm from before. Shimano is fanatical about little details.






share|improve this answer








New contributor




Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
























    up vote
    2
    down vote













    For completeness I’ve quoted my existing answer below, but having gone through it all I’m satisfied that you have a new, updated tooth profile and all is ok. Thanks to David Richerby for linking to the R7000 cassette which has these circled features. I then was able to look at an Ultegra R8000 equipped bike yesterday and saw them also, not sure which cassette but it was new and shared these features.



    Somehow your cassette has updated features, if it’s not a new R7000 cassette snuck into Rose’s inventory, perhaps selected new-design cogs have been included by Shimano and shipped out ‘early’.



    No doubt in a few months these teeth profiles will be de rigeur and these questions won’t take (me) so much faff to answer ;)




    The pair you’ve circled on the right are extra tall teeth that are a newer feature of Shimano cassettes that look normal.



    The other three smaller red circles look to me like there is material missing from those teeth. That seems abnormal to me. I have looked on a 5800 cassette and include a stock photo below, I can’t see evidence of this missing material in either. Most teeth in the smallest two cogs are roughly symmetrical.



    I would therefore follow up with Rose for advice if on the cassette you do have missing material (and it’s not just my interpretation of your photograph)



    105 5800 cassette



    Update:



    I’ve included an extract of the photo in Argenti’s helpful link, of both 12 and 11 tooth 5800 cogs below.



    The profile of each of the teeth goes smoothly from the base of each trough to the full height of the tooth in a smooth curve, although the curve can be different on each side of various teeth, it is one smooth, continuous curve.



    What I see in your photograph is that the three small red circles highlight teeth with a ‘step’ part way up the right side of a tooth, that then curves up to the top of the tooth. I think it’s abnormal for that profile to be across the full depth of the tooth



    If this isn’t the case then I’m misreading the photograph.



    12 and 11 cog from CS-5800







    share|improve this answer


















    • 1




      The other three smaller red circles look to me like there is material missing from those teeth. And they're all machined perfectly smooth, rounded, and appear identical. There's no way those are anything but deliberate.
      – Andrew Henle
      Sep 5 at 14:59










    • @Andrew that would be great for OP. It’s not something I’ve seen, can you explain why it is machined like that and provide a photo of a new casssette with the same features?
      – Swifty
      Sep 5 at 15:16






    • 1




      I agree that the photo in the question has a tooth profile on the second-smallest cog that doesn't match the Shimano product photos.
      – David Richerby
      Sep 5 at 22:43






    • 2




      But the CS-R7000 cassette does have some similar shaped teeth. Perhaps the asker has one of those, or a cassette made from a mixture of parts?
      – David Richerby
      Sep 5 at 22:54






    • 1




      @DavidRicherby Or the cassette was improved, changing the tooth profile just a bit, and Shimano didn't bother to update the photo on their website.
      – Andrew Henle
      Sep 6 at 12:25

















    up vote
    0
    down vote













    You might check the change for stuck links in the chain. When I bought mine this was an issue. Replacing the links resolved the clicking.






    share|improve this answer




















    • Be aware that modern Shimano chains are "all-or-nothing". After the initial sizing and installation of the master link pin, none of the pins or links are replaceable, and the only (official) way to fix a broken link or pin is to replace the chain in its entirety.
      – Josh Doebbert
      Sep 8 at 1:39











    • This is one reason why you buy Wippermann instead of Shimano :)
      – ojs
      2 days ago










    Your Answer







    StackExchange.ready(function()
    var channelOptions =
    tags: "".split(" "),
    id: "126"
    ;
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function()
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled)
    StackExchange.using("snippets", function()
    createEditor();
    );

    else
    createEditor();

    );

    function createEditor()
    StackExchange.prepareEditor(
    heartbeatType: 'answer',
    convertImagesToLinks: false,
    noModals: false,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: null,
    bindNavPrevention: true,
    postfix: "",
    noCode: true, onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    );



    );






    MatyáÅ¡ Skalický is a new contributor. Be nice, and check out our Code of Conduct.









     

    draft saved


    draft discarded


















    StackExchange.ready(
    function ()
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fbicycles.stackexchange.com%2fquestions%2f56914%2fnew-roadbike-poor-cassette-quality-control%23new-answer', 'question_page');

    );

    Post as a guest






























    6 Answers
    6






    active

    oldest

    votes








    6 Answers
    6






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    3
    down vote



    accepted










    My CS-5800 105 cassette My CS-5800 looks the same and being curious I have checked at the store and they all look exactly same so it must be indeed a special tooling to help with gear changes.






    share|improve this answer








    New contributor




    Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.

















    • Welcome to the site!
      – David Richerby
      2 days ago














    up vote
    3
    down vote



    accepted










    My CS-5800 105 cassette My CS-5800 looks the same and being curious I have checked at the store and they all look exactly same so it must be indeed a special tooling to help with gear changes.






    share|improve this answer








    New contributor




    Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.

















    • Welcome to the site!
      – David Richerby
      2 days ago












    up vote
    3
    down vote



    accepted







    up vote
    3
    down vote



    accepted






    My CS-5800 105 cassette My CS-5800 looks the same and being curious I have checked at the store and they all look exactly same so it must be indeed a special tooling to help with gear changes.






    share|improve this answer








    New contributor




    Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.









    My CS-5800 105 cassette My CS-5800 looks the same and being curious I have checked at the store and they all look exactly same so it must be indeed a special tooling to help with gear changes.







    share|improve this answer








    New contributor




    Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.









    share|improve this answer



    share|improve this answer






    New contributor




    Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.









    answered 2 days ago









    Valery Arkhangorodsky

    461




    461




    New contributor




    Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.





    New contributor





    Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.






    Valery Arkhangorodsky is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.











    • Welcome to the site!
      – David Richerby
      2 days ago
















    • Welcome to the site!
      – David Richerby
      2 days ago















    Welcome to the site!
    – David Richerby
    2 days ago




    Welcome to the site!
    – David Richerby
    2 days ago










    up vote
    9
    down vote













    I'm not specifically familiar with Shimano 105 but odd-shaped teeth on cassettes and chain-rings are usually designed that way to aid shifting. It's also hard to imagine a manufacturing process that could go wrong in a way that would produce the shapes you show.






    share|improve this answer




















    • Thanks, I'll check it out :). That's what I thought at first, but I have not owned a cassette like this before.
      – MatyáÅ¡ Skalický
      Sep 5 at 14:37










    • @MatyáÅ¡Skalický This technology is called Hyperglide, and it's what the HG stands for on the chain links :-)
      – Will Vousden
      Sep 6 at 14:52














    up vote
    9
    down vote













    I'm not specifically familiar with Shimano 105 but odd-shaped teeth on cassettes and chain-rings are usually designed that way to aid shifting. It's also hard to imagine a manufacturing process that could go wrong in a way that would produce the shapes you show.






    share|improve this answer




















    • Thanks, I'll check it out :). That's what I thought at first, but I have not owned a cassette like this before.
      – MatyáÅ¡ Skalický
      Sep 5 at 14:37










    • @MatyáÅ¡Skalický This technology is called Hyperglide, and it's what the HG stands for on the chain links :-)
      – Will Vousden
      Sep 6 at 14:52












    up vote
    9
    down vote










    up vote
    9
    down vote









    I'm not specifically familiar with Shimano 105 but odd-shaped teeth on cassettes and chain-rings are usually designed that way to aid shifting. It's also hard to imagine a manufacturing process that could go wrong in a way that would produce the shapes you show.






    share|improve this answer












    I'm not specifically familiar with Shimano 105 but odd-shaped teeth on cassettes and chain-rings are usually designed that way to aid shifting. It's also hard to imagine a manufacturing process that could go wrong in a way that would produce the shapes you show.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Sep 5 at 14:11









    David Richerby

    7,59422644




    7,59422644











    • Thanks, I'll check it out :). That's what I thought at first, but I have not owned a cassette like this before.
      – MatyáÅ¡ Skalický
      Sep 5 at 14:37










    • @MatyáÅ¡Skalický This technology is called Hyperglide, and it's what the HG stands for on the chain links :-)
      – Will Vousden
      Sep 6 at 14:52
















    • Thanks, I'll check it out :). That's what I thought at first, but I have not owned a cassette like this before.
      – MatyáÅ¡ Skalický
      Sep 5 at 14:37










    • @MatyáÅ¡Skalický This technology is called Hyperglide, and it's what the HG stands for on the chain links :-)
      – Will Vousden
      Sep 6 at 14:52















    Thanks, I'll check it out :). That's what I thought at first, but I have not owned a cassette like this before.
    – MatyáÅ¡ Skalický
    Sep 5 at 14:37




    Thanks, I'll check it out :). That's what I thought at first, but I have not owned a cassette like this before.
    – MatyáÅ¡ Skalický
    Sep 5 at 14:37












    @MatyáÅ¡Skalický This technology is called Hyperglide, and it's what the HG stands for on the chain links :-)
    – Will Vousden
    Sep 6 at 14:52




    @MatyáÅ¡Skalický This technology is called Hyperglide, and it's what the HG stands for on the chain links :-)
    – Will Vousden
    Sep 6 at 14:52










    up vote
    9
    down vote













    There does not appear to be anything wrong with the cassette. Shimano helpfully put some nice clear pictures of individual sprockets on the product page for the CS-58000 cassette.



    https://bike.shimano.com/en-EU/product/component/105-5800/CS-5800.html



    You can easily see that the smaller sprockets have some 'chisel' shaped teeth.



    Clicking at the rear derailleur usually indicates slightly miss-adjusted indexing which is quite plausible on a new bike. Check for that first.






    share|improve this answer
















    • 1




      Usually some turning of the barrel adjuster on the rear derailleur should sort that out. (half a turn left or right might do)
      – Carel
      Sep 5 at 14:49














    up vote
    9
    down vote













    There does not appear to be anything wrong with the cassette. Shimano helpfully put some nice clear pictures of individual sprockets on the product page for the CS-58000 cassette.



    https://bike.shimano.com/en-EU/product/component/105-5800/CS-5800.html



    You can easily see that the smaller sprockets have some 'chisel' shaped teeth.



    Clicking at the rear derailleur usually indicates slightly miss-adjusted indexing which is quite plausible on a new bike. Check for that first.






    share|improve this answer
















    • 1




      Usually some turning of the barrel adjuster on the rear derailleur should sort that out. (half a turn left or right might do)
      – Carel
      Sep 5 at 14:49












    up vote
    9
    down vote










    up vote
    9
    down vote









    There does not appear to be anything wrong with the cassette. Shimano helpfully put some nice clear pictures of individual sprockets on the product page for the CS-58000 cassette.



    https://bike.shimano.com/en-EU/product/component/105-5800/CS-5800.html



    You can easily see that the smaller sprockets have some 'chisel' shaped teeth.



    Clicking at the rear derailleur usually indicates slightly miss-adjusted indexing which is quite plausible on a new bike. Check for that first.






    share|improve this answer












    There does not appear to be anything wrong with the cassette. Shimano helpfully put some nice clear pictures of individual sprockets on the product page for the CS-58000 cassette.



    https://bike.shimano.com/en-EU/product/component/105-5800/CS-5800.html



    You can easily see that the smaller sprockets have some 'chisel' shaped teeth.



    Clicking at the rear derailleur usually indicates slightly miss-adjusted indexing which is quite plausible on a new bike. Check for that first.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered Sep 5 at 14:34









    Argenti Apparatus

    24.2k12663




    24.2k12663







    • 1




      Usually some turning of the barrel adjuster on the rear derailleur should sort that out. (half a turn left or right might do)
      – Carel
      Sep 5 at 14:49












    • 1




      Usually some turning of the barrel adjuster on the rear derailleur should sort that out. (half a turn left or right might do)
      – Carel
      Sep 5 at 14:49







    1




    1




    Usually some turning of the barrel adjuster on the rear derailleur should sort that out. (half a turn left or right might do)
    – Carel
    Sep 5 at 14:49




    Usually some turning of the barrel adjuster on the rear derailleur should sort that out. (half a turn left or right might do)
    – Carel
    Sep 5 at 14:49










    up vote
    2
    down vote













    Pretty sure that's an updated cassette to allow for greater chainline angle when in the smallest cogs. Newer bikes, mostly disc road, move the cassette out 2.5mm from before. Shimano is fanatical about little details.






    share|improve this answer








    New contributor




    Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.





















      up vote
      2
      down vote













      Pretty sure that's an updated cassette to allow for greater chainline angle when in the smallest cogs. Newer bikes, mostly disc road, move the cassette out 2.5mm from before. Shimano is fanatical about little details.






      share|improve this answer








      New contributor




      Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.



















        up vote
        2
        down vote










        up vote
        2
        down vote









        Pretty sure that's an updated cassette to allow for greater chainline angle when in the smallest cogs. Newer bikes, mostly disc road, move the cassette out 2.5mm from before. Shimano is fanatical about little details.






        share|improve this answer








        New contributor




        Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        Pretty sure that's an updated cassette to allow for greater chainline angle when in the smallest cogs. Newer bikes, mostly disc road, move the cassette out 2.5mm from before. Shimano is fanatical about little details.







        share|improve this answer








        New contributor




        Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        share|improve this answer



        share|improve this answer






        New contributor




        Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        answered Sep 6 at 18:40









        Greg

        211




        211




        New contributor




        Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.





        New contributor





        Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.






        Greg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.




















            up vote
            2
            down vote













            For completeness I’ve quoted my existing answer below, but having gone through it all I’m satisfied that you have a new, updated tooth profile and all is ok. Thanks to David Richerby for linking to the R7000 cassette which has these circled features. I then was able to look at an Ultegra R8000 equipped bike yesterday and saw them also, not sure which cassette but it was new and shared these features.



            Somehow your cassette has updated features, if it’s not a new R7000 cassette snuck into Rose’s inventory, perhaps selected new-design cogs have been included by Shimano and shipped out ‘early’.



            No doubt in a few months these teeth profiles will be de rigeur and these questions won’t take (me) so much faff to answer ;)




            The pair you’ve circled on the right are extra tall teeth that are a newer feature of Shimano cassettes that look normal.



            The other three smaller red circles look to me like there is material missing from those teeth. That seems abnormal to me. I have looked on a 5800 cassette and include a stock photo below, I can’t see evidence of this missing material in either. Most teeth in the smallest two cogs are roughly symmetrical.



            I would therefore follow up with Rose for advice if on the cassette you do have missing material (and it’s not just my interpretation of your photograph)



            105 5800 cassette



            Update:



            I’ve included an extract of the photo in Argenti’s helpful link, of both 12 and 11 tooth 5800 cogs below.



            The profile of each of the teeth goes smoothly from the base of each trough to the full height of the tooth in a smooth curve, although the curve can be different on each side of various teeth, it is one smooth, continuous curve.



            What I see in your photograph is that the three small red circles highlight teeth with a ‘step’ part way up the right side of a tooth, that then curves up to the top of the tooth. I think it’s abnormal for that profile to be across the full depth of the tooth



            If this isn’t the case then I’m misreading the photograph.



            12 and 11 cog from CS-5800







            share|improve this answer


















            • 1




              The other three smaller red circles look to me like there is material missing from those teeth. And they're all machined perfectly smooth, rounded, and appear identical. There's no way those are anything but deliberate.
              – Andrew Henle
              Sep 5 at 14:59










            • @Andrew that would be great for OP. It’s not something I’ve seen, can you explain why it is machined like that and provide a photo of a new casssette with the same features?
              – Swifty
              Sep 5 at 15:16






            • 1




              I agree that the photo in the question has a tooth profile on the second-smallest cog that doesn't match the Shimano product photos.
              – David Richerby
              Sep 5 at 22:43






            • 2




              But the CS-R7000 cassette does have some similar shaped teeth. Perhaps the asker has one of those, or a cassette made from a mixture of parts?
              – David Richerby
              Sep 5 at 22:54






            • 1




              @DavidRicherby Or the cassette was improved, changing the tooth profile just a bit, and Shimano didn't bother to update the photo on their website.
              – Andrew Henle
              Sep 6 at 12:25














            up vote
            2
            down vote













            For completeness I’ve quoted my existing answer below, but having gone through it all I’m satisfied that you have a new, updated tooth profile and all is ok. Thanks to David Richerby for linking to the R7000 cassette which has these circled features. I then was able to look at an Ultegra R8000 equipped bike yesterday and saw them also, not sure which cassette but it was new and shared these features.



            Somehow your cassette has updated features, if it’s not a new R7000 cassette snuck into Rose’s inventory, perhaps selected new-design cogs have been included by Shimano and shipped out ‘early’.



            No doubt in a few months these teeth profiles will be de rigeur and these questions won’t take (me) so much faff to answer ;)




            The pair you’ve circled on the right are extra tall teeth that are a newer feature of Shimano cassettes that look normal.



            The other three smaller red circles look to me like there is material missing from those teeth. That seems abnormal to me. I have looked on a 5800 cassette and include a stock photo below, I can’t see evidence of this missing material in either. Most teeth in the smallest two cogs are roughly symmetrical.



            I would therefore follow up with Rose for advice if on the cassette you do have missing material (and it’s not just my interpretation of your photograph)



            105 5800 cassette



            Update:



            I’ve included an extract of the photo in Argenti’s helpful link, of both 12 and 11 tooth 5800 cogs below.



            The profile of each of the teeth goes smoothly from the base of each trough to the full height of the tooth in a smooth curve, although the curve can be different on each side of various teeth, it is one smooth, continuous curve.



            What I see in your photograph is that the three small red circles highlight teeth with a ‘step’ part way up the right side of a tooth, that then curves up to the top of the tooth. I think it’s abnormal for that profile to be across the full depth of the tooth



            If this isn’t the case then I’m misreading the photograph.



            12 and 11 cog from CS-5800







            share|improve this answer


















            • 1




              The other three smaller red circles look to me like there is material missing from those teeth. And they're all machined perfectly smooth, rounded, and appear identical. There's no way those are anything but deliberate.
              – Andrew Henle
              Sep 5 at 14:59










            • @Andrew that would be great for OP. It’s not something I’ve seen, can you explain why it is machined like that and provide a photo of a new casssette with the same features?
              – Swifty
              Sep 5 at 15:16






            • 1




              I agree that the photo in the question has a tooth profile on the second-smallest cog that doesn't match the Shimano product photos.
              – David Richerby
              Sep 5 at 22:43






            • 2




              But the CS-R7000 cassette does have some similar shaped teeth. Perhaps the asker has one of those, or a cassette made from a mixture of parts?
              – David Richerby
              Sep 5 at 22:54






            • 1




              @DavidRicherby Or the cassette was improved, changing the tooth profile just a bit, and Shimano didn't bother to update the photo on their website.
              – Andrew Henle
              Sep 6 at 12:25












            up vote
            2
            down vote










            up vote
            2
            down vote









            For completeness I’ve quoted my existing answer below, but having gone through it all I’m satisfied that you have a new, updated tooth profile and all is ok. Thanks to David Richerby for linking to the R7000 cassette which has these circled features. I then was able to look at an Ultegra R8000 equipped bike yesterday and saw them also, not sure which cassette but it was new and shared these features.



            Somehow your cassette has updated features, if it’s not a new R7000 cassette snuck into Rose’s inventory, perhaps selected new-design cogs have been included by Shimano and shipped out ‘early’.



            No doubt in a few months these teeth profiles will be de rigeur and these questions won’t take (me) so much faff to answer ;)




            The pair you’ve circled on the right are extra tall teeth that are a newer feature of Shimano cassettes that look normal.



            The other three smaller red circles look to me like there is material missing from those teeth. That seems abnormal to me. I have looked on a 5800 cassette and include a stock photo below, I can’t see evidence of this missing material in either. Most teeth in the smallest two cogs are roughly symmetrical.



            I would therefore follow up with Rose for advice if on the cassette you do have missing material (and it’s not just my interpretation of your photograph)



            105 5800 cassette



            Update:



            I’ve included an extract of the photo in Argenti’s helpful link, of both 12 and 11 tooth 5800 cogs below.



            The profile of each of the teeth goes smoothly from the base of each trough to the full height of the tooth in a smooth curve, although the curve can be different on each side of various teeth, it is one smooth, continuous curve.



            What I see in your photograph is that the three small red circles highlight teeth with a ‘step’ part way up the right side of a tooth, that then curves up to the top of the tooth. I think it’s abnormal for that profile to be across the full depth of the tooth



            If this isn’t the case then I’m misreading the photograph.



            12 and 11 cog from CS-5800







            share|improve this answer














            For completeness I’ve quoted my existing answer below, but having gone through it all I’m satisfied that you have a new, updated tooth profile and all is ok. Thanks to David Richerby for linking to the R7000 cassette which has these circled features. I then was able to look at an Ultegra R8000 equipped bike yesterday and saw them also, not sure which cassette but it was new and shared these features.



            Somehow your cassette has updated features, if it’s not a new R7000 cassette snuck into Rose’s inventory, perhaps selected new-design cogs have been included by Shimano and shipped out ‘early’.



            No doubt in a few months these teeth profiles will be de rigeur and these questions won’t take (me) so much faff to answer ;)




            The pair you’ve circled on the right are extra tall teeth that are a newer feature of Shimano cassettes that look normal.



            The other three smaller red circles look to me like there is material missing from those teeth. That seems abnormal to me. I have looked on a 5800 cassette and include a stock photo below, I can’t see evidence of this missing material in either. Most teeth in the smallest two cogs are roughly symmetrical.



            I would therefore follow up with Rose for advice if on the cassette you do have missing material (and it’s not just my interpretation of your photograph)



            105 5800 cassette



            Update:



            I’ve included an extract of the photo in Argenti’s helpful link, of both 12 and 11 tooth 5800 cogs below.



            The profile of each of the teeth goes smoothly from the base of each trough to the full height of the tooth in a smooth curve, although the curve can be different on each side of various teeth, it is one smooth, continuous curve.



            What I see in your photograph is that the three small red circles highlight teeth with a ‘step’ part way up the right side of a tooth, that then curves up to the top of the tooth. I think it’s abnormal for that profile to be across the full depth of the tooth



            If this isn’t the case then I’m misreading the photograph.



            12 and 11 cog from CS-5800








            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Sep 7 at 19:41

























            answered Sep 5 at 14:47









            Swifty

            2,031220




            2,031220







            • 1




              The other three smaller red circles look to me like there is material missing from those teeth. And they're all machined perfectly smooth, rounded, and appear identical. There's no way those are anything but deliberate.
              – Andrew Henle
              Sep 5 at 14:59










            • @Andrew that would be great for OP. It’s not something I’ve seen, can you explain why it is machined like that and provide a photo of a new casssette with the same features?
              – Swifty
              Sep 5 at 15:16






            • 1




              I agree that the photo in the question has a tooth profile on the second-smallest cog that doesn't match the Shimano product photos.
              – David Richerby
              Sep 5 at 22:43






            • 2




              But the CS-R7000 cassette does have some similar shaped teeth. Perhaps the asker has one of those, or a cassette made from a mixture of parts?
              – David Richerby
              Sep 5 at 22:54






            • 1




              @DavidRicherby Or the cassette was improved, changing the tooth profile just a bit, and Shimano didn't bother to update the photo on their website.
              – Andrew Henle
              Sep 6 at 12:25












            • 1




              The other three smaller red circles look to me like there is material missing from those teeth. And they're all machined perfectly smooth, rounded, and appear identical. There's no way those are anything but deliberate.
              – Andrew Henle
              Sep 5 at 14:59










            • @Andrew that would be great for OP. It’s not something I’ve seen, can you explain why it is machined like that and provide a photo of a new casssette with the same features?
              – Swifty
              Sep 5 at 15:16






            • 1




              I agree that the photo in the question has a tooth profile on the second-smallest cog that doesn't match the Shimano product photos.
              – David Richerby
              Sep 5 at 22:43






            • 2




              But the CS-R7000 cassette does have some similar shaped teeth. Perhaps the asker has one of those, or a cassette made from a mixture of parts?
              – David Richerby
              Sep 5 at 22:54






            • 1




              @DavidRicherby Or the cassette was improved, changing the tooth profile just a bit, and Shimano didn't bother to update the photo on their website.
              – Andrew Henle
              Sep 6 at 12:25







            1




            1




            The other three smaller red circles look to me like there is material missing from those teeth. And they're all machined perfectly smooth, rounded, and appear identical. There's no way those are anything but deliberate.
            – Andrew Henle
            Sep 5 at 14:59




            The other three smaller red circles look to me like there is material missing from those teeth. And they're all machined perfectly smooth, rounded, and appear identical. There's no way those are anything but deliberate.
            – Andrew Henle
            Sep 5 at 14:59












            @Andrew that would be great for OP. It’s not something I’ve seen, can you explain why it is machined like that and provide a photo of a new casssette with the same features?
            – Swifty
            Sep 5 at 15:16




            @Andrew that would be great for OP. It’s not something I’ve seen, can you explain why it is machined like that and provide a photo of a new casssette with the same features?
            – Swifty
            Sep 5 at 15:16




            1




            1




            I agree that the photo in the question has a tooth profile on the second-smallest cog that doesn't match the Shimano product photos.
            – David Richerby
            Sep 5 at 22:43




            I agree that the photo in the question has a tooth profile on the second-smallest cog that doesn't match the Shimano product photos.
            – David Richerby
            Sep 5 at 22:43




            2




            2




            But the CS-R7000 cassette does have some similar shaped teeth. Perhaps the asker has one of those, or a cassette made from a mixture of parts?
            – David Richerby
            Sep 5 at 22:54




            But the CS-R7000 cassette does have some similar shaped teeth. Perhaps the asker has one of those, or a cassette made from a mixture of parts?
            – David Richerby
            Sep 5 at 22:54




            1




            1




            @DavidRicherby Or the cassette was improved, changing the tooth profile just a bit, and Shimano didn't bother to update the photo on their website.
            – Andrew Henle
            Sep 6 at 12:25




            @DavidRicherby Or the cassette was improved, changing the tooth profile just a bit, and Shimano didn't bother to update the photo on their website.
            – Andrew Henle
            Sep 6 at 12:25










            up vote
            0
            down vote













            You might check the change for stuck links in the chain. When I bought mine this was an issue. Replacing the links resolved the clicking.






            share|improve this answer




















            • Be aware that modern Shimano chains are "all-or-nothing". After the initial sizing and installation of the master link pin, none of the pins or links are replaceable, and the only (official) way to fix a broken link or pin is to replace the chain in its entirety.
              – Josh Doebbert
              Sep 8 at 1:39











            • This is one reason why you buy Wippermann instead of Shimano :)
              – ojs
              2 days ago














            up vote
            0
            down vote













            You might check the change for stuck links in the chain. When I bought mine this was an issue. Replacing the links resolved the clicking.






            share|improve this answer




















            • Be aware that modern Shimano chains are "all-or-nothing". After the initial sizing and installation of the master link pin, none of the pins or links are replaceable, and the only (official) way to fix a broken link or pin is to replace the chain in its entirety.
              – Josh Doebbert
              Sep 8 at 1:39











            • This is one reason why you buy Wippermann instead of Shimano :)
              – ojs
              2 days ago












            up vote
            0
            down vote










            up vote
            0
            down vote









            You might check the change for stuck links in the chain. When I bought mine this was an issue. Replacing the links resolved the clicking.






            share|improve this answer












            You might check the change for stuck links in the chain. When I bought mine this was an issue. Replacing the links resolved the clicking.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Sep 5 at 16:56









            MickB

            13113




            13113











            • Be aware that modern Shimano chains are "all-or-nothing". After the initial sizing and installation of the master link pin, none of the pins or links are replaceable, and the only (official) way to fix a broken link or pin is to replace the chain in its entirety.
              – Josh Doebbert
              Sep 8 at 1:39











            • This is one reason why you buy Wippermann instead of Shimano :)
              – ojs
              2 days ago
















            • Be aware that modern Shimano chains are "all-or-nothing". After the initial sizing and installation of the master link pin, none of the pins or links are replaceable, and the only (official) way to fix a broken link or pin is to replace the chain in its entirety.
              – Josh Doebbert
              Sep 8 at 1:39











            • This is one reason why you buy Wippermann instead of Shimano :)
              – ojs
              2 days ago















            Be aware that modern Shimano chains are "all-or-nothing". After the initial sizing and installation of the master link pin, none of the pins or links are replaceable, and the only (official) way to fix a broken link or pin is to replace the chain in its entirety.
            – Josh Doebbert
            Sep 8 at 1:39





            Be aware that modern Shimano chains are "all-or-nothing". After the initial sizing and installation of the master link pin, none of the pins or links are replaceable, and the only (official) way to fix a broken link or pin is to replace the chain in its entirety.
            – Josh Doebbert
            Sep 8 at 1:39













            This is one reason why you buy Wippermann instead of Shimano :)
            – ojs
            2 days ago




            This is one reason why you buy Wippermann instead of Shimano :)
            – ojs
            2 days ago










            MatyáÅ¡ Skalický is a new contributor. Be nice, and check out our Code of Conduct.









             

            draft saved


            draft discarded


















            MatyáÅ¡ Skalický is a new contributor. Be nice, and check out our Code of Conduct.












            MatyáÅ¡ Skalický is a new contributor. Be nice, and check out our Code of Conduct.











            MatyáÅ¡ Skalický is a new contributor. Be nice, and check out our Code of Conduct.













             


            draft saved


            draft discarded














            StackExchange.ready(
            function ()
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fbicycles.stackexchange.com%2fquestions%2f56914%2fnew-roadbike-poor-cassette-quality-control%23new-answer', 'question_page');

            );

            Post as a guest













































































            Comments

            Popular posts from this blog

            What does second last employer means? [closed]

            List of Gilmore Girls characters

            One-line joke