Email notification for cancelled order

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2
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Hi is it also possible to get email notification for cancelled orders?

Thanks

asked Sep 4 at 7:30

RJ Tubera

186

add a commentÂ |Â

up vote
2
down vote

favorite

Hi is it also possible to get email notification for cancelled orders?

Thanks

asked Sep 4 at 7:30

RJ Tubera

186

add a commentÂ |Â

up vote
2
down vote

favorite

Hi is it also possible to get email notification for cancelled orders?

Thanks

asked Sep 4 at 7:30

RJ Tubera

186

Hi is it also possible to get email notification for cancelled orders?

Thanks

asked Sep 4 at 7:30

RJ Tubera

186

asked Sep 4 at 7:30

RJ Tubera

186

asked Sep 4 at 7:30

RJ Tubera

186

asked Sep 4 at 7:30

RJ Tubera

186

add a commentÂ |Â

2 Answers
2

active

oldest

votes

up vote
3
down vote

accepted

You can always write your own module that will do that.

You will need few ingredients for that:

Have an observer that listens on the sales_order_save_after event.

This link explains it well

catch order place after event magento2

In this observer you will get the order object by
$order= $observer->getData('order'); and you could check if the new status is canceled

If condition from point 1 above is true you can proceed to send an email programatically.
This link offers good idea of how to do that

How to send mail programmaticlly in magento2?

answered Sep 4 at 7:57

Marjan

3516

Thanks for providing the links! Will check them out
â€“Â RJ Tubera
Sep 4 at 8:20

I cannot guarantee that it will be easy to directly copy and use them. But I think it will give you a good idea. And if you somehow get stuck, well, just add a new question here :)
â€“Â Marjan
Sep 4 at 8:22

add a commentÂ |Â

up vote
0
down vote

You will need to create a separate functionality for sending the email on order cancellation.

You can use the order_cancel_after event for writing your email function.

You can get the order details using the order object as given below

<?php

namespace VendorModuleObserver;

use MagentoFrameworkEventObserver;
use MagentoFrameworkEventObserverInterface;

class OrderCancellationEmail implements MagentoFrameworkEventObserverInterface

 /**
 *
 * @param MagentoFrameworkEventObserver $observer
 * @return $this
 */
 public function execute(MagentoFrameworkEventObserver $observer)
 
 $order = $observer->getData('order');
 // Write your email function here

answered Sep 4 at 7:54

Dinesh Yadav

3,1871730

add a commentÂ |Â

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2 Answers
2

active

oldest

votes

2 Answers
2

active

oldest

votes

up vote
3
down vote

accepted

You can always write your own module that will do that.

You will need few ingredients for that:

Have an observer that listens on the sales_order_save_after event.

This link explains it well

catch order place after event magento2

In this observer you will get the order object by
$order= $observer->getData('order'); and you could check if the new status is canceled

If condition from point 1 above is true you can proceed to send an email programatically.
This link offers good idea of how to do that

How to send mail programmaticlly in magento2?

answered Sep 4 at 7:57

Marjan

3516

Thanks for providing the links! Will check them out
â€“Â RJ Tubera
Sep 4 at 8:20

I cannot guarantee that it will be easy to directly copy and use them. But I think it will give you a good idea. And if you somehow get stuck, well, just add a new question here :)
â€“Â Marjan
Sep 4 at 8:22

add a commentÂ |Â

up vote
3
down vote

accepted

You can always write your own module that will do that.

You will need few ingredients for that:

Have an observer that listens on the sales_order_save_after event.

This link explains it well

catch order place after event magento2

In this observer you will get the order object by
$order= $observer->getData('order'); and you could check if the new status is canceled

If condition from point 1 above is true you can proceed to send an email programatically.
This link offers good idea of how to do that

How to send mail programmaticlly in magento2?

answered Sep 4 at 7:57

Marjan

3516

Thanks for providing the links! Will check them out
â€“Â RJ Tubera
Sep 4 at 8:20

I cannot guarantee that it will be easy to directly copy and use them. But I think it will give you a good idea. And if you somehow get stuck, well, just add a new question here :)
â€“Â Marjan
Sep 4 at 8:22

add a commentÂ |Â

up vote
3
down vote

accepted

You can always write your own module that will do that.

You will need few ingredients for that:

Have an observer that listens on the sales_order_save_after event.

This link explains it well

catch order place after event magento2

In this observer you will get the order object by
$order= $observer->getData('order'); and you could check if the new status is canceled

If condition from point 1 above is true you can proceed to send an email programatically.
This link offers good idea of how to do that

How to send mail programmaticlly in magento2?

answered Sep 4 at 7:57

Marjan

3516

You can always write your own module that will do that.

You will need few ingredients for that:

Have an observer that listens on the sales_order_save_after event.

This link explains it well

catch order place after event magento2

In this observer you will get the order object by
$order= $observer->getData('order'); and you could check if the new status is canceled

If condition from point 1 above is true you can proceed to send an email programatically.
This link offers good idea of how to do that

How to send mail programmaticlly in magento2?

answered Sep 4 at 7:57

Marjan

3516

answered Sep 4 at 7:57

Marjan

3516

answered Sep 4 at 7:57

Marjan

3516

answered Sep 4 at 7:57

Marjan

3516

Thanks for providing the links! Will check them out
â€“Â RJ Tubera
Sep 4 at 8:20

I cannot guarantee that it will be easy to directly copy and use them. But I think it will give you a good idea. And if you somehow get stuck, well, just add a new question here :)
â€“Â Marjan
Sep 4 at 8:22

add a commentÂ |Â

Thanks for providing the links! Will check them out
â€“Â RJ Tubera
Sep 4 at 8:20

I cannot guarantee that it will be easy to directly copy and use them. But I think it will give you a good idea. And if you somehow get stuck, well, just add a new question here :)
â€“Â Marjan
Sep 4 at 8:22

Thanks for providing the links! Will check them out
â€“Â RJ Tubera
Sep 4 at 8:20

I cannot guarantee that it will be easy to directly copy and use them. But I think it will give you a good idea. And if you somehow get stuck, well, just add a new question here :)
â€“Â Marjan
Sep 4 at 8:22

add a commentÂ |Â

up vote
0
down vote

You will need to create a separate functionality for sending the email on order cancellation.

You can use the order_cancel_after event for writing your email function.

You can get the order details using the order object as given below

<?php

namespace VendorModuleObserver;

use MagentoFrameworkEventObserver;
use MagentoFrameworkEventObserverInterface;

class OrderCancellationEmail implements MagentoFrameworkEventObserverInterface

 /**
 *
 * @param MagentoFrameworkEventObserver $observer
 * @return $this
 */
 public function execute(MagentoFrameworkEventObserver $observer)
 
 $order = $observer->getData('order');
 // Write your email function here

answered Sep 4 at 7:54

Dinesh Yadav

3,1871730

add a commentÂ |Â

up vote
0
down vote

You will need to create a separate functionality for sending the email on order cancellation.

You can use the order_cancel_after event for writing your email function.

You can get the order details using the order object as given below

<?php

namespace VendorModuleObserver;

use MagentoFrameworkEventObserver;
use MagentoFrameworkEventObserverInterface;

class OrderCancellationEmail implements MagentoFrameworkEventObserverInterface

 /**
 *
 * @param MagentoFrameworkEventObserver $observer
 * @return $this
 */
 public function execute(MagentoFrameworkEventObserver $observer)
 
 $order = $observer->getData('order');
 // Write your email function here

answered Sep 4 at 7:54

Dinesh Yadav

3,1871730

add a commentÂ |Â

up vote
0
down vote

You will need to create a separate functionality for sending the email on order cancellation.

You can use the order_cancel_after event for writing your email function.

You can get the order details using the order object as given below

<?php

namespace VendorModuleObserver;

use MagentoFrameworkEventObserver;
use MagentoFrameworkEventObserverInterface;

class OrderCancellationEmail implements MagentoFrameworkEventObserverInterface

 /**
 *
 * @param MagentoFrameworkEventObserver $observer
 * @return $this
 */
 public function execute(MagentoFrameworkEventObserver $observer)
 
 $order = $observer->getData('order');
 // Write your email function here

answered Sep 4 at 7:54

Dinesh Yadav

3,1871730

You will need to create a separate functionality for sending the email on order cancellation.

You can use the order_cancel_after event for writing your email function.

You can get the order details using the order object as given below

<?php

namespace VendorModuleObserver;

use MagentoFrameworkEventObserver;
use MagentoFrameworkEventObserverInterface;

class OrderCancellationEmail implements MagentoFrameworkEventObserverInterface

 /**
 *
 * @param MagentoFrameworkEventObserver $observer
 * @return $this
 */
 public function execute(MagentoFrameworkEventObserver $observer)
 
 $order = $observer->getData('order');
 // Write your email function here

answered Sep 4 at 7:54

Dinesh Yadav

3,1871730

answered Sep 4 at 7:54

Dinesh Yadav

3,1871730

answered Sep 4 at 7:54

Dinesh Yadav

3,1871730

answered Sep 4 at 7:54

Dinesh Yadav

3,1871730

add a commentÂ |Â

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