Asking for a refund for a conference not attended

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I paid for a 3 day professional conference in March that was to be held in July. On the day I was to leave home, I became quite ill and was unable to attend. The conference registrar is refusing to give me a refund of my registration because "we held a spot for you". It cost me $450. How can I persuade them to refund my money?






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  • You have no case here. You canceled on the day of the event.
    – Jack
    1 min ago
















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I paid for a 3 day professional conference in March that was to be held in July. On the day I was to leave home, I became quite ill and was unable to attend. The conference registrar is refusing to give me a refund of my registration because "we held a spot for you". It cost me $450. How can I persuade them to refund my money?






travel complaint






share







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Carol Ann Raymond is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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  • You have no case here. You canceled on the day of the event.
    – Jack
    1 min ago












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up vote
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I paid for a 3 day professional conference in March that was to be held in July. On the day I was to leave home, I became quite ill and was unable to attend. The conference registrar is refusing to give me a refund of my registration because "we held a spot for you". It cost me $450. How can I persuade them to refund my money?






travel complaint






share







New contributor




Carol Ann Raymond is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I paid for a 3 day professional conference in March that was to be held in July. On the day I was to leave home, I became quite ill and was unable to attend. The conference registrar is refusing to give me a refund of my registration because "we held a spot for you". It cost me $450. How can I persuade them to refund my money?






travel complaint




travel complaint





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Carol Ann Raymond is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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Carol Ann Raymond

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Carol Ann Raymond is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Carol Ann Raymond is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











  • You have no case here. You canceled on the day of the event.
    – Jack
    1 min ago
















  • You have no case here. You canceled on the day of the event.
    – Jack
    1 min ago















You have no case here. You canceled on the day of the event.
– Jack
1 min ago




You have no case here. You canceled on the day of the event.
– Jack
1 min ago










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You can't. I'd put a fair amount of money that the T&Cs for the conference include details of how much of your fee you get back if you cancel at certain points before the conference, and it will be "nothing on the day of the conference or later" - if you even told them you were cancelling, which it sounds like you might not have done.



And this is the right policy for them to have. Their marginal gain from you not showing up is just about zero, but they couldn't resell your spot to another potential attendee at such short notice.





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    You can't. I'd put a fair amount of money that the T&Cs for the conference include details of how much of your fee you get back if you cancel at certain points before the conference, and it will be "nothing on the day of the conference or later" - if you even told them you were cancelling, which it sounds like you might not have done.



    And this is the right policy for them to have. Their marginal gain from you not showing up is just about zero, but they couldn't resell your spot to another potential attendee at such short notice.





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      You can't. I'd put a fair amount of money that the T&Cs for the conference include details of how much of your fee you get back if you cancel at certain points before the conference, and it will be "nothing on the day of the conference or later" - if you even told them you were cancelling, which it sounds like you might not have done.



      And this is the right policy for them to have. Their marginal gain from you not showing up is just about zero, but they couldn't resell your spot to another potential attendee at such short notice.





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        You can't. I'd put a fair amount of money that the T&Cs for the conference include details of how much of your fee you get back if you cancel at certain points before the conference, and it will be "nothing on the day of the conference or later" - if you even told them you were cancelling, which it sounds like you might not have done.



        And this is the right policy for them to have. Their marginal gain from you not showing up is just about zero, but they couldn't resell your spot to another potential attendee at such short notice.





        share












        You can't. I'd put a fair amount of money that the T&Cs for the conference include details of how much of your fee you get back if you cancel at certain points before the conference, and it will be "nothing on the day of the conference or later" - if you even told them you were cancelling, which it sounds like you might not have done.



        And this is the right policy for them to have. Their marginal gain from you not showing up is just about zero, but they couldn't resell your spot to another potential attendee at such short notice.






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        Philip Kendall

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