Mixing
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Half of image is black - D3400
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Nikon D3400 lent to girlfriend for Halloween. Now half of the live view image is totally black; same on photos but not on menu displays.
She "cleaned" it before returning, so is my sensor toast?
nikon sensor
edited 3 hours ago
Tetsujin
7,57621945
asked 4 hours ago
thomas pacheco
61
New contributor
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |Â
up vote
1
down vote
favorite
Nikon D3400 lent to girlfriend for Halloween. Now half of the live view image is totally black; same on photos but not on menu displays.
She "cleaned" it before returning, so is my sensor toast?
nikon sensor
edited 3 hours ago
Tetsujin
7,57621945
asked 4 hours ago
thomas pacheco
61
New contributor
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
4
Knowing how she "cleaned" it might help.
– Tetsujin
3 hours ago
1
Does this happen all the time? Does shutter speed have any influence? Have you checked the shutter visually?
– flolilolilo
3 hours ago
2
Flash involved?
– rackandboneman
3 hours ago
add a comment |Â
up vote
1
down vote
favorite
up vote
1
down vote
favorite
Nikon D3400 lent to girlfriend for Halloween. Now half of the live view image is totally black; same on photos but not on menu displays.
She "cleaned" it before returning, so is my sensor toast?
nikon sensor
edited 3 hours ago
Tetsujin
7,57621945
asked 4 hours ago
thomas pacheco
61
New contributor
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Nikon D3400 lent to girlfriend for Halloween. Now half of the live view image is totally black; same on photos but not on menu displays.
She "cleaned" it before returning, so is my sensor toast?
nikon sensor
nikon sensor
edited 3 hours ago
Tetsujin
7,57621945
asked 4 hours ago
thomas pacheco
61
New contributor
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 3 hours ago
Tetsujin
7,57621945
asked 4 hours ago
thomas pacheco
61
New contributor
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 3 hours ago
Tetsujin
7,57621945
edited 3 hours ago
Tetsujin
7,57621945
edited 3 hours ago
Tetsujin
7,57621945
7,57621945
asked 4 hours ago
thomas pacheco
61
New contributor
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 4 hours ago
thomas pacheco
61
asked 4 hours ago
thomas pacheco
61
61
New contributor
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
thomas pacheco is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
4
Knowing how she "cleaned" it might help.
– Tetsujin
3 hours ago
1
Does this happen all the time? Does shutter speed have any influence? Have you checked the shutter visually?
– flolilolilo
3 hours ago
2
Flash involved?
– rackandboneman
3 hours ago
add a comment |Â
4
Knowing how she "cleaned" it might help.
– Tetsujin
3 hours ago
1
Does this happen all the time? Does shutter speed have any influence? Have you checked the shutter visually?
– flolilolilo
3 hours ago
2
Flash involved?
– rackandboneman
3 hours ago
4
4
Knowing how she "cleaned" it might help.
– Tetsujin
3 hours ago
Knowing how she "cleaned" it might help.
– Tetsujin
3 hours ago
1
1
Does this happen all the time? Does shutter speed have any influence? Have you checked the shutter visually?
– flolilolilo
3 hours ago
Does this happen all the time? Does shutter speed have any influence? Have you checked the shutter visually?
– flolilolilo
3 hours ago
2
2
Flash involved?
– rackandboneman
3 hours ago
Flash involved?
– rackandboneman
3 hours ago
add a comment |Â
1 Answer
1
active
oldest
votes
up vote
4
down vote
Looks like the shutter's getting stuck to me. I say that because the amount of visible photo changes between shots. It's simple enough to confirm too.
- Go to the cleanest, least dusty place you have available.
- Take your lens off, blow out any visible dust.
- On your camera: Setup menu → Clean image sensor → Lock mirror up for cleaning.
Follow the prompts. This should lift the mirror and open the shutter. Look inside your camera. You should be able to see the whole sensor.
I suspect you'll only be looking at a portion of yours.
Fixing that probably means a trip to a Nikon Service Centre but —assuming it is a mechanical problem— other camera repair shops may be able to see what's wrong and fix it without spare parts. It may be (he said shuddering) a bit of cotton wool jammed in there. You may even be able to carefully remove the blockage yourself.
You've said Live View is similar so that adds credence to the above but you may turn it around and see the whole sensor. If it is at all intermittent —eg try a slow shutter speed, low light, etc— you might want to repeat step 3 but watch the shutter open. It's possible it's getting slowed down by gunge.
When people have to "clean" cameras before they return them, it might mean it's had a sticky drink spilled on it. I'd honestly expect to see evidence of that on the sensor but I guess we'll see.
answered 3 hours ago
Oli
1,324911
2
For Steps 3 and 4, perhaps "Lock Mirror Up for Cleaning" would give a longer time for inspecting the sensor than "Clean Now"?
– Kat
2 hours ago
D'oh. >_< That's what I meant. In looking for the exact words online, I got turned around. Thanks Kat.
– Oli
1 hour ago
add a comment |Â
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
4
down vote
Looks like the shutter's getting stuck to me. I say that because the amount of visible photo changes between shots. It's simple enough to confirm too.
- Go to the cleanest, least dusty place you have available.
- Take your lens off, blow out any visible dust.
- On your camera: Setup menu → Clean image sensor → Lock mirror up for cleaning.
Follow the prompts. This should lift the mirror and open the shutter. Look inside your camera. You should be able to see the whole sensor.
I suspect you'll only be looking at a portion of yours.
Fixing that probably means a trip to a Nikon Service Centre but —assuming it is a mechanical problem— other camera repair shops may be able to see what's wrong and fix it without spare parts. It may be (he said shuddering) a bit of cotton wool jammed in there. You may even be able to carefully remove the blockage yourself.
You've said Live View is similar so that adds credence to the above but you may turn it around and see the whole sensor. If it is at all intermittent —eg try a slow shutter speed, low light, etc— you might want to repeat step 3 but watch the shutter open. It's possible it's getting slowed down by gunge.
When people have to "clean" cameras before they return them, it might mean it's had a sticky drink spilled on it. I'd honestly expect to see evidence of that on the sensor but I guess we'll see.
answered 3 hours ago
Oli
1,324911
2
For Steps 3 and 4, perhaps "Lock Mirror Up for Cleaning" would give a longer time for inspecting the sensor than "Clean Now"?
– Kat
2 hours ago
D'oh. >_< That's what I meant. In looking for the exact words online, I got turned around. Thanks Kat.
– Oli
1 hour ago
add a comment |Â
up vote
4
down vote
Looks like the shutter's getting stuck to me. I say that because the amount of visible photo changes between shots. It's simple enough to confirm too.
- Go to the cleanest, least dusty place you have available.
- Take your lens off, blow out any visible dust.
- On your camera: Setup menu → Clean image sensor → Lock mirror up for cleaning.
Follow the prompts. This should lift the mirror and open the shutter. Look inside your camera. You should be able to see the whole sensor.
I suspect you'll only be looking at a portion of yours.
Fixing that probably means a trip to a Nikon Service Centre but —assuming it is a mechanical problem— other camera repair shops may be able to see what's wrong and fix it without spare parts. It may be (he said shuddering) a bit of cotton wool jammed in there. You may even be able to carefully remove the blockage yourself.
You've said Live View is similar so that adds credence to the above but you may turn it around and see the whole sensor. If it is at all intermittent —eg try a slow shutter speed, low light, etc— you might want to repeat step 3 but watch the shutter open. It's possible it's getting slowed down by gunge.
When people have to "clean" cameras before they return them, it might mean it's had a sticky drink spilled on it. I'd honestly expect to see evidence of that on the sensor but I guess we'll see.
answered 3 hours ago
Oli
1,324911
2
For Steps 3 and 4, perhaps "Lock Mirror Up for Cleaning" would give a longer time for inspecting the sensor than "Clean Now"?
– Kat
2 hours ago
D'oh. >_< That's what I meant. In looking for the exact words online, I got turned around. Thanks Kat.
– Oli
1 hour ago
add a comment |Â
up vote
4
down vote
up vote
4
down vote
Looks like the shutter's getting stuck to me. I say that because the amount of visible photo changes between shots. It's simple enough to confirm too.
- Go to the cleanest, least dusty place you have available.
- Take your lens off, blow out any visible dust.
- On your camera: Setup menu → Clean image sensor → Lock mirror up for cleaning.
Follow the prompts. This should lift the mirror and open the shutter. Look inside your camera. You should be able to see the whole sensor.
I suspect you'll only be looking at a portion of yours.
Fixing that probably means a trip to a Nikon Service Centre but —assuming it is a mechanical problem— other camera repair shops may be able to see what's wrong and fix it without spare parts. It may be (he said shuddering) a bit of cotton wool jammed in there. You may even be able to carefully remove the blockage yourself.
You've said Live View is similar so that adds credence to the above but you may turn it around and see the whole sensor. If it is at all intermittent —eg try a slow shutter speed, low light, etc— you might want to repeat step 3 but watch the shutter open. It's possible it's getting slowed down by gunge.
When people have to "clean" cameras before they return them, it might mean it's had a sticky drink spilled on it. I'd honestly expect to see evidence of that on the sensor but I guess we'll see.
answered 3 hours ago
Oli
1,324911
Looks like the shutter's getting stuck to me. I say that because the amount of visible photo changes between shots. It's simple enough to confirm too.
- Go to the cleanest, least dusty place you have available.
- Take your lens off, blow out any visible dust.
- On your camera: Setup menu → Clean image sensor → Lock mirror up for cleaning.
Follow the prompts. This should lift the mirror and open the shutter. Look inside your camera. You should be able to see the whole sensor.
I suspect you'll only be looking at a portion of yours.
Fixing that probably means a trip to a Nikon Service Centre but —assuming it is a mechanical problem— other camera repair shops may be able to see what's wrong and fix it without spare parts. It may be (he said shuddering) a bit of cotton wool jammed in there. You may even be able to carefully remove the blockage yourself.
You've said Live View is similar so that adds credence to the above but you may turn it around and see the whole sensor. If it is at all intermittent —eg try a slow shutter speed, low light, etc— you might want to repeat step 3 but watch the shutter open. It's possible it's getting slowed down by gunge.
When people have to "clean" cameras before they return them, it might mean it's had a sticky drink spilled on it. I'd honestly expect to see evidence of that on the sensor but I guess we'll see.
answered 3 hours ago
Oli
1,324911
edited 1 hour ago
answered 3 hours ago
Oli
1,324911
answered 3 hours ago
Oli
1,324911
answered 3 hours ago
Oli
1,324911
1,324911
2
For Steps 3 and 4, perhaps "Lock Mirror Up for Cleaning" would give a longer time for inspecting the sensor than "Clean Now"?
– Kat
2 hours ago
D'oh. >_< That's what I meant. In looking for the exact words online, I got turned around. Thanks Kat.
– Oli
1 hour ago
add a comment |Â
2
For Steps 3 and 4, perhaps "Lock Mirror Up for Cleaning" would give a longer time for inspecting the sensor than "Clean Now"?
– Kat
2 hours ago
D'oh. >_< That's what I meant. In looking for the exact words online, I got turned around. Thanks Kat.
– Oli
1 hour ago
2
2
For Steps 3 and 4, perhaps "Lock Mirror Up for Cleaning" would give a longer time for inspecting the sensor than "Clean Now"?
– Kat
2 hours ago
For Steps 3 and 4, perhaps "Lock Mirror Up for Cleaning" would give a longer time for inspecting the sensor than "Clean Now"?
– Kat
2 hours ago
D'oh. >_< That's what I meant. In looking for the exact words online, I got turned around. Thanks Kat.
– Oli
1 hour ago
D'oh. >_< That's what I meant. In looking for the exact words online, I got turned around. Thanks Kat.
– Oli
1 hour ago
add a comment |Â
thomas pacheco is a new contributor. Be nice, and check out our Code of Conduct.
thomas pacheco is a new contributor. Be nice, and check out our Code of Conduct.
thomas pacheco is a new contributor. Be nice, and check out our Code of Conduct.
thomas pacheco is a new contributor. Be nice, and check out our Code of Conduct.
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4
Knowing how she "cleaned" it might help.
– Tetsujin
3 hours ago
1
Does this happen all the time? Does shutter speed have any influence? Have you checked the shutter visually?
– flolilolilo
3 hours ago
2
Flash involved?
– rackandboneman
3 hours ago