Unable to connect to an Azure VM (sysprepped image)

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I created a Server 2008R2 VM in Hyper V, ran Sysprep on it, then uploaded the VHD to Azure via Azcopy.



Then I converted the VHD file into a managed disk, and created a VM from the managed disk.



Now I am unable to RDP to this VM to complete the installation.



I tried running mstsc /admin however this didn't work either.



I installed boot diagnostics and got a picture of the current state, however I'm not sure how to proceed from here.



Is there any way I can connect to it to complete the installation?



screenshot of current VM state (via boot diagnostics)



Thanks.










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  • 1




    Can you RDP to the original VM you created in Hyper-V? If not, boot it in audit mode, fix it and try again.
    – Michael Hampton♦
    2 hours ago











  • Hi Michael, can you elaborate on your solution? What does booting into audit mode do?
    – Jon
    2 hours ago










  • Audit mode lets you make changes to a sysprepped system without going through OOBE, as if you hadn't sealed it. You can then reseal it again. Press Ctrl-Shift-F3 at the OOBE screen shown in your screenshot to enter audit mode.
    – Michael Hampton♦
    2 hours ago















up vote
1
down vote

favorite












I created a Server 2008R2 VM in Hyper V, ran Sysprep on it, then uploaded the VHD to Azure via Azcopy.



Then I converted the VHD file into a managed disk, and created a VM from the managed disk.



Now I am unable to RDP to this VM to complete the installation.



I tried running mstsc /admin however this didn't work either.



I installed boot diagnostics and got a picture of the current state, however I'm not sure how to proceed from here.



Is there any way I can connect to it to complete the installation?



screenshot of current VM state (via boot diagnostics)



Thanks.










share|improve this question

















  • 1




    Can you RDP to the original VM you created in Hyper-V? If not, boot it in audit mode, fix it and try again.
    – Michael Hampton♦
    2 hours ago











  • Hi Michael, can you elaborate on your solution? What does booting into audit mode do?
    – Jon
    2 hours ago










  • Audit mode lets you make changes to a sysprepped system without going through OOBE, as if you hadn't sealed it. You can then reseal it again. Press Ctrl-Shift-F3 at the OOBE screen shown in your screenshot to enter audit mode.
    – Michael Hampton♦
    2 hours ago













up vote
1
down vote

favorite









up vote
1
down vote

favorite











I created a Server 2008R2 VM in Hyper V, ran Sysprep on it, then uploaded the VHD to Azure via Azcopy.



Then I converted the VHD file into a managed disk, and created a VM from the managed disk.



Now I am unable to RDP to this VM to complete the installation.



I tried running mstsc /admin however this didn't work either.



I installed boot diagnostics and got a picture of the current state, however I'm not sure how to proceed from here.



Is there any way I can connect to it to complete the installation?



screenshot of current VM state (via boot diagnostics)



Thanks.










share|improve this question













I created a Server 2008R2 VM in Hyper V, ran Sysprep on it, then uploaded the VHD to Azure via Azcopy.



Then I converted the VHD file into a managed disk, and created a VM from the managed disk.



Now I am unable to RDP to this VM to complete the installation.



I tried running mstsc /admin however this didn't work either.



I installed boot diagnostics and got a picture of the current state, however I'm not sure how to proceed from here.



Is there any way I can connect to it to complete the installation?



screenshot of current VM state (via boot diagnostics)



Thanks.







azure sysprep






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked 2 hours ago









Jon

61




61







  • 1




    Can you RDP to the original VM you created in Hyper-V? If not, boot it in audit mode, fix it and try again.
    – Michael Hampton♦
    2 hours ago











  • Hi Michael, can you elaborate on your solution? What does booting into audit mode do?
    – Jon
    2 hours ago










  • Audit mode lets you make changes to a sysprepped system without going through OOBE, as if you hadn't sealed it. You can then reseal it again. Press Ctrl-Shift-F3 at the OOBE screen shown in your screenshot to enter audit mode.
    – Michael Hampton♦
    2 hours ago













  • 1




    Can you RDP to the original VM you created in Hyper-V? If not, boot it in audit mode, fix it and try again.
    – Michael Hampton♦
    2 hours ago











  • Hi Michael, can you elaborate on your solution? What does booting into audit mode do?
    – Jon
    2 hours ago










  • Audit mode lets you make changes to a sysprepped system without going through OOBE, as if you hadn't sealed it. You can then reseal it again. Press Ctrl-Shift-F3 at the OOBE screen shown in your screenshot to enter audit mode.
    – Michael Hampton♦
    2 hours ago








1




1




Can you RDP to the original VM you created in Hyper-V? If not, boot it in audit mode, fix it and try again.
– Michael Hampton♦
2 hours ago





Can you RDP to the original VM you created in Hyper-V? If not, boot it in audit mode, fix it and try again.
– Michael Hampton♦
2 hours ago













Hi Michael, can you elaborate on your solution? What does booting into audit mode do?
– Jon
2 hours ago




Hi Michael, can you elaborate on your solution? What does booting into audit mode do?
– Jon
2 hours ago












Audit mode lets you make changes to a sysprepped system without going through OOBE, as if you hadn't sealed it. You can then reseal it again. Press Ctrl-Shift-F3 at the OOBE screen shown in your screenshot to enter audit mode.
– Michael Hampton♦
2 hours ago





Audit mode lets you make changes to a sysprepped system without going through OOBE, as if you hadn't sealed it. You can then reseal it again. Press Ctrl-Shift-F3 at the OOBE screen shown in your screenshot to enter audit mode.
– Michael Hampton♦
2 hours ago











2 Answers
2






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up vote
2
down vote













There's no RDP functionality during the specialize phase of Windows Setup, which is the phase you're seeing in your screenshot upon first boot of your sysprepped VM. You're going to need to use Sysprep with an answer file so that the specialize phase runs unattended.



There's no traditional "console" access to an Azure VM. There's a serial console connection available, but I don't believe you can use it to configure the VM while it's in the specialize phase of Windows Setup.



https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/use-answer-files-with-sysprep






share|improve this answer



























    up vote
    1
    down vote













    You must have missed the step in the process to convert VHD to and Azure Image before deploying. Below is a link to the process.



    https://docs.microsoft.com/en-us/azure/virtual-machines/windows/upload-generalized-managed#generalize-the-source-vm-by-using-sysprep



    At this point you will have to delete VM and disk. Upload sysprep VHD again, this time convert to image then deploy from image.



    Easiest and fastest way to fix issue.






    share|improve this answer




















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      2 Answers
      2






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      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      2
      down vote













      There's no RDP functionality during the specialize phase of Windows Setup, which is the phase you're seeing in your screenshot upon first boot of your sysprepped VM. You're going to need to use Sysprep with an answer file so that the specialize phase runs unattended.



      There's no traditional "console" access to an Azure VM. There's a serial console connection available, but I don't believe you can use it to configure the VM while it's in the specialize phase of Windows Setup.



      https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/use-answer-files-with-sysprep






      share|improve this answer
























        up vote
        2
        down vote













        There's no RDP functionality during the specialize phase of Windows Setup, which is the phase you're seeing in your screenshot upon first boot of your sysprepped VM. You're going to need to use Sysprep with an answer file so that the specialize phase runs unattended.



        There's no traditional "console" access to an Azure VM. There's a serial console connection available, but I don't believe you can use it to configure the VM while it's in the specialize phase of Windows Setup.



        https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/use-answer-files-with-sysprep






        share|improve this answer






















          up vote
          2
          down vote










          up vote
          2
          down vote









          There's no RDP functionality during the specialize phase of Windows Setup, which is the phase you're seeing in your screenshot upon first boot of your sysprepped VM. You're going to need to use Sysprep with an answer file so that the specialize phase runs unattended.



          There's no traditional "console" access to an Azure VM. There's a serial console connection available, but I don't believe you can use it to configure the VM while it's in the specialize phase of Windows Setup.



          https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/use-answer-files-with-sysprep






          share|improve this answer












          There's no RDP functionality during the specialize phase of Windows Setup, which is the phase you're seeing in your screenshot upon first boot of your sysprepped VM. You're going to need to use Sysprep with an answer file so that the specialize phase runs unattended.



          There's no traditional "console" access to an Azure VM. There's a serial console connection available, but I don't believe you can use it to configure the VM while it's in the specialize phase of Windows Setup.



          https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/use-answer-files-with-sysprep







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered 1 hour ago









          joeqwerty

          94.3k362147




          94.3k362147






















              up vote
              1
              down vote













              You must have missed the step in the process to convert VHD to and Azure Image before deploying. Below is a link to the process.



              https://docs.microsoft.com/en-us/azure/virtual-machines/windows/upload-generalized-managed#generalize-the-source-vm-by-using-sysprep



              At this point you will have to delete VM and disk. Upload sysprep VHD again, this time convert to image then deploy from image.



              Easiest and fastest way to fix issue.






              share|improve this answer
























                up vote
                1
                down vote













                You must have missed the step in the process to convert VHD to and Azure Image before deploying. Below is a link to the process.



                https://docs.microsoft.com/en-us/azure/virtual-machines/windows/upload-generalized-managed#generalize-the-source-vm-by-using-sysprep



                At this point you will have to delete VM and disk. Upload sysprep VHD again, this time convert to image then deploy from image.



                Easiest and fastest way to fix issue.






                share|improve this answer






















                  up vote
                  1
                  down vote










                  up vote
                  1
                  down vote









                  You must have missed the step in the process to convert VHD to and Azure Image before deploying. Below is a link to the process.



                  https://docs.microsoft.com/en-us/azure/virtual-machines/windows/upload-generalized-managed#generalize-the-source-vm-by-using-sysprep



                  At this point you will have to delete VM and disk. Upload sysprep VHD again, this time convert to image then deploy from image.



                  Easiest and fastest way to fix issue.






                  share|improve this answer












                  You must have missed the step in the process to convert VHD to and Azure Image before deploying. Below is a link to the process.



                  https://docs.microsoft.com/en-us/azure/virtual-machines/windows/upload-generalized-managed#generalize-the-source-vm-by-using-sysprep



                  At this point you will have to delete VM and disk. Upload sysprep VHD again, this time convert to image then deploy from image.



                  Easiest and fastest way to fix issue.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered 48 mins ago









                  Hannel

                  2164




                  2164



























                       

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