Personal assistant; directors and boss keep interrupting my work to ask me to make them tea/coffee

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I'm a personal assistant and have been at this company for over a year now. It really bugs me when directors interrupt me while I’m working and ask me to get them tea or coffee.



I really don’t mind doing the drink round if I offer but find it very belittling when they ask me. It's my responsibility to get drinks for the group during meetings, but not all the time.



Today I was eating my lunch and still had my mouth full when my boss came in and said "I know you’re on lunch, but can I have a tea?". I made it but was too frustrated to even finish my lunch! I feel like they don't see what I'm actually capable of and just see me as the run around.



Am I wrong for being frustrated? How can I get them to stop this?










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  • 40




    You say you are a personal assistant - is it part of your job to get the higher-ups coffee and tea?
    – David K
    9 hours ago






  • 3




    Related question, not a duplicate: Did I overreact to my boss asking me to get him coffee?
    – David K
    9 hours ago






  • 3




    Only during meetings (if we have people coming in to meet with the directors)
    – Anonymous
    9 hours ago






  • 3




    You might want to mention a locale. The role of a Personal Assistant varies widely, part of that depending on locale.
    – Joe Strazzere
    6 hours ago






  • 3




    "It's my responsibility to get drinks for the group during meetings" sounds very specific. Was that perhaps mentioned in the interview/early on? Is it possible your boss meant to say "During meetings, etc..." but said or you heard "During meetings"?
    – Basic
    3 hours ago

















up vote
14
down vote

favorite












I'm a personal assistant and have been at this company for over a year now. It really bugs me when directors interrupt me while I’m working and ask me to get them tea or coffee.



I really don’t mind doing the drink round if I offer but find it very belittling when they ask me. It's my responsibility to get drinks for the group during meetings, but not all the time.



Today I was eating my lunch and still had my mouth full when my boss came in and said "I know you’re on lunch, but can I have a tea?". I made it but was too frustrated to even finish my lunch! I feel like they don't see what I'm actually capable of and just see me as the run around.



Am I wrong for being frustrated? How can I get them to stop this?










share|improve this question









New contributor




Anonymous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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  • 40




    You say you are a personal assistant - is it part of your job to get the higher-ups coffee and tea?
    – David K
    9 hours ago






  • 3




    Related question, not a duplicate: Did I overreact to my boss asking me to get him coffee?
    – David K
    9 hours ago






  • 3




    Only during meetings (if we have people coming in to meet with the directors)
    – Anonymous
    9 hours ago






  • 3




    You might want to mention a locale. The role of a Personal Assistant varies widely, part of that depending on locale.
    – Joe Strazzere
    6 hours ago






  • 3




    "It's my responsibility to get drinks for the group during meetings" sounds very specific. Was that perhaps mentioned in the interview/early on? Is it possible your boss meant to say "During meetings, etc..." but said or you heard "During meetings"?
    – Basic
    3 hours ago













up vote
14
down vote

favorite









up vote
14
down vote

favorite











I'm a personal assistant and have been at this company for over a year now. It really bugs me when directors interrupt me while I’m working and ask me to get them tea or coffee.



I really don’t mind doing the drink round if I offer but find it very belittling when they ask me. It's my responsibility to get drinks for the group during meetings, but not all the time.



Today I was eating my lunch and still had my mouth full when my boss came in and said "I know you’re on lunch, but can I have a tea?". I made it but was too frustrated to even finish my lunch! I feel like they don't see what I'm actually capable of and just see me as the run around.



Am I wrong for being frustrated? How can I get them to stop this?










share|improve this question









New contributor




Anonymous is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I'm a personal assistant and have been at this company for over a year now. It really bugs me when directors interrupt me while I’m working and ask me to get them tea or coffee.



I really don’t mind doing the drink round if I offer but find it very belittling when they ask me. It's my responsibility to get drinks for the group during meetings, but not all the time.



Today I was eating my lunch and still had my mouth full when my boss came in and said "I know you’re on lunch, but can I have a tea?". I made it but was too frustrated to even finish my lunch! I feel like they don't see what I'm actually capable of and just see me as the run around.



Am I wrong for being frustrated? How can I get them to stop this?







professionalism management job-description






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edited 3 mins ago









smci

2,043820




2,043820






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asked 9 hours ago









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  • 40




    You say you are a personal assistant - is it part of your job to get the higher-ups coffee and tea?
    – David K
    9 hours ago






  • 3




    Related question, not a duplicate: Did I overreact to my boss asking me to get him coffee?
    – David K
    9 hours ago






  • 3




    Only during meetings (if we have people coming in to meet with the directors)
    – Anonymous
    9 hours ago






  • 3




    You might want to mention a locale. The role of a Personal Assistant varies widely, part of that depending on locale.
    – Joe Strazzere
    6 hours ago






  • 3




    "It's my responsibility to get drinks for the group during meetings" sounds very specific. Was that perhaps mentioned in the interview/early on? Is it possible your boss meant to say "During meetings, etc..." but said or you heard "During meetings"?
    – Basic
    3 hours ago













  • 40




    You say you are a personal assistant - is it part of your job to get the higher-ups coffee and tea?
    – David K
    9 hours ago






  • 3




    Related question, not a duplicate: Did I overreact to my boss asking me to get him coffee?
    – David K
    9 hours ago






  • 3




    Only during meetings (if we have people coming in to meet with the directors)
    – Anonymous
    9 hours ago






  • 3




    You might want to mention a locale. The role of a Personal Assistant varies widely, part of that depending on locale.
    – Joe Strazzere
    6 hours ago






  • 3




    "It's my responsibility to get drinks for the group during meetings" sounds very specific. Was that perhaps mentioned in the interview/early on? Is it possible your boss meant to say "During meetings, etc..." but said or you heard "During meetings"?
    – Basic
    3 hours ago








40




40




You say you are a personal assistant - is it part of your job to get the higher-ups coffee and tea?
– David K
9 hours ago




You say you are a personal assistant - is it part of your job to get the higher-ups coffee and tea?
– David K
9 hours ago




3




3




Related question, not a duplicate: Did I overreact to my boss asking me to get him coffee?
– David K
9 hours ago




Related question, not a duplicate: Did I overreact to my boss asking me to get him coffee?
– David K
9 hours ago




3




3




Only during meetings (if we have people coming in to meet with the directors)
– Anonymous
9 hours ago




Only during meetings (if we have people coming in to meet with the directors)
– Anonymous
9 hours ago




3




3




You might want to mention a locale. The role of a Personal Assistant varies widely, part of that depending on locale.
– Joe Strazzere
6 hours ago




You might want to mention a locale. The role of a Personal Assistant varies widely, part of that depending on locale.
– Joe Strazzere
6 hours ago




3




3




"It's my responsibility to get drinks for the group during meetings" sounds very specific. Was that perhaps mentioned in the interview/early on? Is it possible your boss meant to say "During meetings, etc..." but said or you heard "During meetings"?
– Basic
3 hours ago





"It's my responsibility to get drinks for the group during meetings" sounds very specific. Was that perhaps mentioned in the interview/early on? Is it possible your boss meant to say "During meetings, etc..." but said or you heard "During meetings"?
– Basic
3 hours ago











5 Answers
5






active

oldest

votes

















up vote
43
down vote













It's not that unusual for Personal Assistant roles to include such tasks as making drinks.



Asking while you're on your lunch break is not on in my opinion though - and I would say the same of any request to do a work task while you're obviously on a break.



Fortunately there is a work around for that situation at least - which is to eat lunch elsewhere. Should you have to in an ideal world? No. But this is the world we have and for some reason millions of people out there seem to translate "eating at desk" to mean "yes I'm accepting work requests at the moment".




I made it but was too frustrated to even finish my lunch!




Honestly while I understand and completely sympathize with your frustration I do think this is an over-reaction. If a small, albeit thoughtless action can get you worked up to that extent then you are going to be in for an extremely stressful life in the workplace!




I feel like they don’t see what I’m actually capable of and just see me as the run around. Baring in mind, they have to walk past the kitchen to come into my office to ask me...




I'm not trying to be harsh here.. but "run around" is pretty much the point of a Personal Assistant. It's not that they are incapable of doing the tasks they delegate to you, it's so that they can get on with doing the bits of their job that can't be delegated to an assistant.



Imagine you're the CEO of Acme Mega Corp and one of your execs tells you they haven't finished the Widget report that day because they ran out of time and you've seen them making tea and coffee. You are probably going to be wondering why you go to the expense of employing them a PA.






share|improve this answer
















  • 20




    As another option for the lunch situation, if it happened again I would just say "Sure, I'll grab it when I'm finished with my lunch."
    – David K
    7 hours ago






  • 12




    Yeah. This looks like a PA not getting the point of a PA at all and being upset to be treated like a PA. Ah. Yeah.
    – TomTom
    5 hours ago






  • 2




    Re: Being an over-reaction... It depends on how long this has been happening. A minor annoyance on week 1 can easily become a major issue after 6 months of repeats, each one adding to the frustration. Of course, that's why it's good to address these things early [I tend to give people a few false starts before I'll comment, in case it's an outlier]
    – Basic
    3 hours ago










  • @Basic Its an overreaction because the request is exactly the kind of thing a PA is supposed to do.
    – Andy
    1 hour ago

















up vote
27
down vote













Eat your lunch elsewhere - out of sight. In the kitchen, if you have one. Or e.g. in a nearby park if you don't.



And yes, it's usually normal for people for whom you're a PA to ask you for tea/ coffee. If you're not ok with that you should search for another job.



My answer would we totally different if you weren't a PA just a random subordinate to these people of course. But PAs are normally responsible for "the logistics".



My answer holds even if it officially isn't part of your obligations, it's so minor that you probably don't want it to be the hill to die on.






share|improve this answer


















  • 4




    I don't agree that the OP should have to hide when eating their lunch in order to avoid being forced to make a cup of tea at a moment's notice when they're literally mid-mouthful.
    – Lightness Races in Orbit
    8 hours ago






  • 9




    @LightnessRacesinOrbit. If I am at my desk, people do approach me with questions. Even if I am eating. I would never see it as them disrespecting me. It's not other people's business when you take your lunch break. Being at the desk means being approachable. You can try explaining and educating that people shouldn't approach you when you're at your desk, but I don't think it is be something you will be able to change.
    – 385703
    7 hours ago







  • 2




    I agree with @LightnessRacesinOrbit 's comment. I think eating lunch somewhere out of sight might be a good practical way to help address the issue. However, I am of the opinion that if you are obviously on a lunch break, that is supposed to be your time and interrupting you for a tea/coffee is unreasonable. Perhaps consider bringing it up with your Boss in private?
    – Time4Tea
    7 hours ago






  • 7




    You can find "rude" whatever you like, but such behavior is normal and can't be changed easily.
    – 385703
    7 hours ago






  • 3




    @DoktorJ The flaw with that argument is if they don't have the time to make the drink themselves, how on earth would they have time to track when you finish your lunch break AND go to you at that time. I understand waiting to fill the request till you finish lunch, but it's easier to pass requests when you cross paths than "whenever it's convenient for everyone".
    – Tezra
    5 hours ago

















up vote
7
down vote














I feel like they don't see what I'm actually capable of and just see
me as the run around.



Am I wrong for being frustrated? How can I get them to stop this?




If you haven't already done so, you need to ask your boss for a quick meeting. In the meeting, discuss your role, what is part of it and what is not.



You can express your desire not to get tea and coffee if that is your preference.



In your manager's mind your role might actually be the one who does all the running around. If that's the case and it's not what you want, then you'll know it's time to start looking elsewhere.






share|improve this answer



























    up vote
    2
    down vote













    If your job description explicitly says "get drinks for meetings", but does not mention specific individuals or other times, then you can simply point to that fact. If your job description is implied that you get people the drinks, well, that's your job and though the boss is being inconsiderate of your time, he's still the boss and did make a request that is part of your job.



    On a personal note, you should ask yourself if personal assistant the right job for you. Fetching trivial things is sort of a hallmark task for personal assistants. The longer you are in this job, will you eventually find it belittling to fetch other things? Did you take the job to hopefully be promoted to something else? If yes, evaluate if that is actually something you think may happen. Have a frank discussion with your boss about it and see what is actually possible. In the meantime, I'd seriously evaluate if personal assistant is a job you even want to do, and if not, find out what it takes to get you to do it anyway, being the "run around" included.






    share|improve this answer



























      up vote
      0
      down vote













      I am providing this answer on the basis that you are okay with preparing drinks for meetings but NOT any other time.



      The only proper solution is to talk to your direct boss and explain that your work and lunch is getting disrupted by people asking you to make coffee/tea for them personally.



      This can go one of two ways:



      1. In theory your boss should agree that this is a waste of your time.
        At this point you should ask your boss to speak with higher-ups
        telling them that drink-making is not an efficient use of your time

      2. Your boss is okay with the situation and you will continue to be
        expected to make drinks when requested. However, you should
        decline/defer/delay if they ask you during your lunch.


      If you do not wish to get your boss involved then you can choose to:



      • flat-out decline the requests. "I'm sorry but I do not do that"

      • "forget" that they asked

      • point them to the kitchen where they can make tea/coffee

      • offer to show them how to use the magical tea/coffee machine


      As with everything else in life you need to pick your battles wisely or else you could find yourself in a situation which leaves you begging to have the title of drink-making master.






      share|improve this answer


















      • 5




        Yeah, but let me tell you that - if my PA would refuse to bring me coffee - it is time to get a PA that understands the role of a PA.
        – TomTom
        5 hours ago






      • 3




        @TomTom Unfortunately your comment is pure conjecture since it is unknown whether this PA is your PA. Would you approach the company president's PA with a coffee request out of the blue? I doubt it. Besides, 95% of my answer advocates the fact that OP needs to get their job roles clarified.
        – MonkeyZeus
        4 hours ago










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      5 Answers
      5






      active

      oldest

      votes








      5 Answers
      5






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      43
      down vote













      It's not that unusual for Personal Assistant roles to include such tasks as making drinks.



      Asking while you're on your lunch break is not on in my opinion though - and I would say the same of any request to do a work task while you're obviously on a break.



      Fortunately there is a work around for that situation at least - which is to eat lunch elsewhere. Should you have to in an ideal world? No. But this is the world we have and for some reason millions of people out there seem to translate "eating at desk" to mean "yes I'm accepting work requests at the moment".




      I made it but was too frustrated to even finish my lunch!




      Honestly while I understand and completely sympathize with your frustration I do think this is an over-reaction. If a small, albeit thoughtless action can get you worked up to that extent then you are going to be in for an extremely stressful life in the workplace!




      I feel like they don’t see what I’m actually capable of and just see me as the run around. Baring in mind, they have to walk past the kitchen to come into my office to ask me...




      I'm not trying to be harsh here.. but "run around" is pretty much the point of a Personal Assistant. It's not that they are incapable of doing the tasks they delegate to you, it's so that they can get on with doing the bits of their job that can't be delegated to an assistant.



      Imagine you're the CEO of Acme Mega Corp and one of your execs tells you they haven't finished the Widget report that day because they ran out of time and you've seen them making tea and coffee. You are probably going to be wondering why you go to the expense of employing them a PA.






      share|improve this answer
















      • 20




        As another option for the lunch situation, if it happened again I would just say "Sure, I'll grab it when I'm finished with my lunch."
        – David K
        7 hours ago






      • 12




        Yeah. This looks like a PA not getting the point of a PA at all and being upset to be treated like a PA. Ah. Yeah.
        – TomTom
        5 hours ago






      • 2




        Re: Being an over-reaction... It depends on how long this has been happening. A minor annoyance on week 1 can easily become a major issue after 6 months of repeats, each one adding to the frustration. Of course, that's why it's good to address these things early [I tend to give people a few false starts before I'll comment, in case it's an outlier]
        – Basic
        3 hours ago










      • @Basic Its an overreaction because the request is exactly the kind of thing a PA is supposed to do.
        – Andy
        1 hour ago














      up vote
      43
      down vote













      It's not that unusual for Personal Assistant roles to include such tasks as making drinks.



      Asking while you're on your lunch break is not on in my opinion though - and I would say the same of any request to do a work task while you're obviously on a break.



      Fortunately there is a work around for that situation at least - which is to eat lunch elsewhere. Should you have to in an ideal world? No. But this is the world we have and for some reason millions of people out there seem to translate "eating at desk" to mean "yes I'm accepting work requests at the moment".




      I made it but was too frustrated to even finish my lunch!




      Honestly while I understand and completely sympathize with your frustration I do think this is an over-reaction. If a small, albeit thoughtless action can get you worked up to that extent then you are going to be in for an extremely stressful life in the workplace!




      I feel like they don’t see what I’m actually capable of and just see me as the run around. Baring in mind, they have to walk past the kitchen to come into my office to ask me...




      I'm not trying to be harsh here.. but "run around" is pretty much the point of a Personal Assistant. It's not that they are incapable of doing the tasks they delegate to you, it's so that they can get on with doing the bits of their job that can't be delegated to an assistant.



      Imagine you're the CEO of Acme Mega Corp and one of your execs tells you they haven't finished the Widget report that day because they ran out of time and you've seen them making tea and coffee. You are probably going to be wondering why you go to the expense of employing them a PA.






      share|improve this answer
















      • 20




        As another option for the lunch situation, if it happened again I would just say "Sure, I'll grab it when I'm finished with my lunch."
        – David K
        7 hours ago






      • 12




        Yeah. This looks like a PA not getting the point of a PA at all and being upset to be treated like a PA. Ah. Yeah.
        – TomTom
        5 hours ago






      • 2




        Re: Being an over-reaction... It depends on how long this has been happening. A minor annoyance on week 1 can easily become a major issue after 6 months of repeats, each one adding to the frustration. Of course, that's why it's good to address these things early [I tend to give people a few false starts before I'll comment, in case it's an outlier]
        – Basic
        3 hours ago










      • @Basic Its an overreaction because the request is exactly the kind of thing a PA is supposed to do.
        – Andy
        1 hour ago












      up vote
      43
      down vote










      up vote
      43
      down vote









      It's not that unusual for Personal Assistant roles to include such tasks as making drinks.



      Asking while you're on your lunch break is not on in my opinion though - and I would say the same of any request to do a work task while you're obviously on a break.



      Fortunately there is a work around for that situation at least - which is to eat lunch elsewhere. Should you have to in an ideal world? No. But this is the world we have and for some reason millions of people out there seem to translate "eating at desk" to mean "yes I'm accepting work requests at the moment".




      I made it but was too frustrated to even finish my lunch!




      Honestly while I understand and completely sympathize with your frustration I do think this is an over-reaction. If a small, albeit thoughtless action can get you worked up to that extent then you are going to be in for an extremely stressful life in the workplace!




      I feel like they don’t see what I’m actually capable of and just see me as the run around. Baring in mind, they have to walk past the kitchen to come into my office to ask me...




      I'm not trying to be harsh here.. but "run around" is pretty much the point of a Personal Assistant. It's not that they are incapable of doing the tasks they delegate to you, it's so that they can get on with doing the bits of their job that can't be delegated to an assistant.



      Imagine you're the CEO of Acme Mega Corp and one of your execs tells you they haven't finished the Widget report that day because they ran out of time and you've seen them making tea and coffee. You are probably going to be wondering why you go to the expense of employing them a PA.






      share|improve this answer












      It's not that unusual for Personal Assistant roles to include such tasks as making drinks.



      Asking while you're on your lunch break is not on in my opinion though - and I would say the same of any request to do a work task while you're obviously on a break.



      Fortunately there is a work around for that situation at least - which is to eat lunch elsewhere. Should you have to in an ideal world? No. But this is the world we have and for some reason millions of people out there seem to translate "eating at desk" to mean "yes I'm accepting work requests at the moment".




      I made it but was too frustrated to even finish my lunch!




      Honestly while I understand and completely sympathize with your frustration I do think this is an over-reaction. If a small, albeit thoughtless action can get you worked up to that extent then you are going to be in for an extremely stressful life in the workplace!




      I feel like they don’t see what I’m actually capable of and just see me as the run around. Baring in mind, they have to walk past the kitchen to come into my office to ask me...




      I'm not trying to be harsh here.. but "run around" is pretty much the point of a Personal Assistant. It's not that they are incapable of doing the tasks they delegate to you, it's so that they can get on with doing the bits of their job that can't be delegated to an assistant.



      Imagine you're the CEO of Acme Mega Corp and one of your execs tells you they haven't finished the Widget report that day because they ran out of time and you've seen them making tea and coffee. You are probably going to be wondering why you go to the expense of employing them a PA.







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered 9 hours ago









      motosubatsu

      35.4k1592145




      35.4k1592145







      • 20




        As another option for the lunch situation, if it happened again I would just say "Sure, I'll grab it when I'm finished with my lunch."
        – David K
        7 hours ago






      • 12




        Yeah. This looks like a PA not getting the point of a PA at all and being upset to be treated like a PA. Ah. Yeah.
        – TomTom
        5 hours ago






      • 2




        Re: Being an over-reaction... It depends on how long this has been happening. A minor annoyance on week 1 can easily become a major issue after 6 months of repeats, each one adding to the frustration. Of course, that's why it's good to address these things early [I tend to give people a few false starts before I'll comment, in case it's an outlier]
        – Basic
        3 hours ago










      • @Basic Its an overreaction because the request is exactly the kind of thing a PA is supposed to do.
        – Andy
        1 hour ago












      • 20




        As another option for the lunch situation, if it happened again I would just say "Sure, I'll grab it when I'm finished with my lunch."
        – David K
        7 hours ago






      • 12




        Yeah. This looks like a PA not getting the point of a PA at all and being upset to be treated like a PA. Ah. Yeah.
        – TomTom
        5 hours ago






      • 2




        Re: Being an over-reaction... It depends on how long this has been happening. A minor annoyance on week 1 can easily become a major issue after 6 months of repeats, each one adding to the frustration. Of course, that's why it's good to address these things early [I tend to give people a few false starts before I'll comment, in case it's an outlier]
        – Basic
        3 hours ago










      • @Basic Its an overreaction because the request is exactly the kind of thing a PA is supposed to do.
        – Andy
        1 hour ago







      20




      20




      As another option for the lunch situation, if it happened again I would just say "Sure, I'll grab it when I'm finished with my lunch."
      – David K
      7 hours ago




      As another option for the lunch situation, if it happened again I would just say "Sure, I'll grab it when I'm finished with my lunch."
      – David K
      7 hours ago




      12




      12




      Yeah. This looks like a PA not getting the point of a PA at all and being upset to be treated like a PA. Ah. Yeah.
      – TomTom
      5 hours ago




      Yeah. This looks like a PA not getting the point of a PA at all and being upset to be treated like a PA. Ah. Yeah.
      – TomTom
      5 hours ago




      2




      2




      Re: Being an over-reaction... It depends on how long this has been happening. A minor annoyance on week 1 can easily become a major issue after 6 months of repeats, each one adding to the frustration. Of course, that's why it's good to address these things early [I tend to give people a few false starts before I'll comment, in case it's an outlier]
      – Basic
      3 hours ago




      Re: Being an over-reaction... It depends on how long this has been happening. A minor annoyance on week 1 can easily become a major issue after 6 months of repeats, each one adding to the frustration. Of course, that's why it's good to address these things early [I tend to give people a few false starts before I'll comment, in case it's an outlier]
      – Basic
      3 hours ago












      @Basic Its an overreaction because the request is exactly the kind of thing a PA is supposed to do.
      – Andy
      1 hour ago




      @Basic Its an overreaction because the request is exactly the kind of thing a PA is supposed to do.
      – Andy
      1 hour ago












      up vote
      27
      down vote













      Eat your lunch elsewhere - out of sight. In the kitchen, if you have one. Or e.g. in a nearby park if you don't.



      And yes, it's usually normal for people for whom you're a PA to ask you for tea/ coffee. If you're not ok with that you should search for another job.



      My answer would we totally different if you weren't a PA just a random subordinate to these people of course. But PAs are normally responsible for "the logistics".



      My answer holds even if it officially isn't part of your obligations, it's so minor that you probably don't want it to be the hill to die on.






      share|improve this answer


















      • 4




        I don't agree that the OP should have to hide when eating their lunch in order to avoid being forced to make a cup of tea at a moment's notice when they're literally mid-mouthful.
        – Lightness Races in Orbit
        8 hours ago






      • 9




        @LightnessRacesinOrbit. If I am at my desk, people do approach me with questions. Even if I am eating. I would never see it as them disrespecting me. It's not other people's business when you take your lunch break. Being at the desk means being approachable. You can try explaining and educating that people shouldn't approach you when you're at your desk, but I don't think it is be something you will be able to change.
        – 385703
        7 hours ago







      • 2




        I agree with @LightnessRacesinOrbit 's comment. I think eating lunch somewhere out of sight might be a good practical way to help address the issue. However, I am of the opinion that if you are obviously on a lunch break, that is supposed to be your time and interrupting you for a tea/coffee is unreasonable. Perhaps consider bringing it up with your Boss in private?
        – Time4Tea
        7 hours ago






      • 7




        You can find "rude" whatever you like, but such behavior is normal and can't be changed easily.
        – 385703
        7 hours ago






      • 3




        @DoktorJ The flaw with that argument is if they don't have the time to make the drink themselves, how on earth would they have time to track when you finish your lunch break AND go to you at that time. I understand waiting to fill the request till you finish lunch, but it's easier to pass requests when you cross paths than "whenever it's convenient for everyone".
        – Tezra
        5 hours ago














      up vote
      27
      down vote













      Eat your lunch elsewhere - out of sight. In the kitchen, if you have one. Or e.g. in a nearby park if you don't.



      And yes, it's usually normal for people for whom you're a PA to ask you for tea/ coffee. If you're not ok with that you should search for another job.



      My answer would we totally different if you weren't a PA just a random subordinate to these people of course. But PAs are normally responsible for "the logistics".



      My answer holds even if it officially isn't part of your obligations, it's so minor that you probably don't want it to be the hill to die on.






      share|improve this answer


















      • 4




        I don't agree that the OP should have to hide when eating their lunch in order to avoid being forced to make a cup of tea at a moment's notice when they're literally mid-mouthful.
        – Lightness Races in Orbit
        8 hours ago






      • 9




        @LightnessRacesinOrbit. If I am at my desk, people do approach me with questions. Even if I am eating. I would never see it as them disrespecting me. It's not other people's business when you take your lunch break. Being at the desk means being approachable. You can try explaining and educating that people shouldn't approach you when you're at your desk, but I don't think it is be something you will be able to change.
        – 385703
        7 hours ago







      • 2




        I agree with @LightnessRacesinOrbit 's comment. I think eating lunch somewhere out of sight might be a good practical way to help address the issue. However, I am of the opinion that if you are obviously on a lunch break, that is supposed to be your time and interrupting you for a tea/coffee is unreasonable. Perhaps consider bringing it up with your Boss in private?
        – Time4Tea
        7 hours ago






      • 7




        You can find "rude" whatever you like, but such behavior is normal and can't be changed easily.
        – 385703
        7 hours ago






      • 3




        @DoktorJ The flaw with that argument is if they don't have the time to make the drink themselves, how on earth would they have time to track when you finish your lunch break AND go to you at that time. I understand waiting to fill the request till you finish lunch, but it's easier to pass requests when you cross paths than "whenever it's convenient for everyone".
        – Tezra
        5 hours ago












      up vote
      27
      down vote










      up vote
      27
      down vote









      Eat your lunch elsewhere - out of sight. In the kitchen, if you have one. Or e.g. in a nearby park if you don't.



      And yes, it's usually normal for people for whom you're a PA to ask you for tea/ coffee. If you're not ok with that you should search for another job.



      My answer would we totally different if you weren't a PA just a random subordinate to these people of course. But PAs are normally responsible for "the logistics".



      My answer holds even if it officially isn't part of your obligations, it's so minor that you probably don't want it to be the hill to die on.






      share|improve this answer














      Eat your lunch elsewhere - out of sight. In the kitchen, if you have one. Or e.g. in a nearby park if you don't.



      And yes, it's usually normal for people for whom you're a PA to ask you for tea/ coffee. If you're not ok with that you should search for another job.



      My answer would we totally different if you weren't a PA just a random subordinate to these people of course. But PAs are normally responsible for "the logistics".



      My answer holds even if it officially isn't part of your obligations, it's so minor that you probably don't want it to be the hill to die on.







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited 9 hours ago

























      answered 9 hours ago









      385703

      5,0443935




      5,0443935







      • 4




        I don't agree that the OP should have to hide when eating their lunch in order to avoid being forced to make a cup of tea at a moment's notice when they're literally mid-mouthful.
        – Lightness Races in Orbit
        8 hours ago






      • 9




        @LightnessRacesinOrbit. If I am at my desk, people do approach me with questions. Even if I am eating. I would never see it as them disrespecting me. It's not other people's business when you take your lunch break. Being at the desk means being approachable. You can try explaining and educating that people shouldn't approach you when you're at your desk, but I don't think it is be something you will be able to change.
        – 385703
        7 hours ago







      • 2




        I agree with @LightnessRacesinOrbit 's comment. I think eating lunch somewhere out of sight might be a good practical way to help address the issue. However, I am of the opinion that if you are obviously on a lunch break, that is supposed to be your time and interrupting you for a tea/coffee is unreasonable. Perhaps consider bringing it up with your Boss in private?
        – Time4Tea
        7 hours ago






      • 7




        You can find "rude" whatever you like, but such behavior is normal and can't be changed easily.
        – 385703
        7 hours ago






      • 3




        @DoktorJ The flaw with that argument is if they don't have the time to make the drink themselves, how on earth would they have time to track when you finish your lunch break AND go to you at that time. I understand waiting to fill the request till you finish lunch, but it's easier to pass requests when you cross paths than "whenever it's convenient for everyone".
        – Tezra
        5 hours ago












      • 4




        I don't agree that the OP should have to hide when eating their lunch in order to avoid being forced to make a cup of tea at a moment's notice when they're literally mid-mouthful.
        – Lightness Races in Orbit
        8 hours ago






      • 9




        @LightnessRacesinOrbit. If I am at my desk, people do approach me with questions. Even if I am eating. I would never see it as them disrespecting me. It's not other people's business when you take your lunch break. Being at the desk means being approachable. You can try explaining and educating that people shouldn't approach you when you're at your desk, but I don't think it is be something you will be able to change.
        – 385703
        7 hours ago







      • 2




        I agree with @LightnessRacesinOrbit 's comment. I think eating lunch somewhere out of sight might be a good practical way to help address the issue. However, I am of the opinion that if you are obviously on a lunch break, that is supposed to be your time and interrupting you for a tea/coffee is unreasonable. Perhaps consider bringing it up with your Boss in private?
        – Time4Tea
        7 hours ago






      • 7




        You can find "rude" whatever you like, but such behavior is normal and can't be changed easily.
        – 385703
        7 hours ago






      • 3




        @DoktorJ The flaw with that argument is if they don't have the time to make the drink themselves, how on earth would they have time to track when you finish your lunch break AND go to you at that time. I understand waiting to fill the request till you finish lunch, but it's easier to pass requests when you cross paths than "whenever it's convenient for everyone".
        – Tezra
        5 hours ago







      4




      4




      I don't agree that the OP should have to hide when eating their lunch in order to avoid being forced to make a cup of tea at a moment's notice when they're literally mid-mouthful.
      – Lightness Races in Orbit
      8 hours ago




      I don't agree that the OP should have to hide when eating their lunch in order to avoid being forced to make a cup of tea at a moment's notice when they're literally mid-mouthful.
      – Lightness Races in Orbit
      8 hours ago




      9




      9




      @LightnessRacesinOrbit. If I am at my desk, people do approach me with questions. Even if I am eating. I would never see it as them disrespecting me. It's not other people's business when you take your lunch break. Being at the desk means being approachable. You can try explaining and educating that people shouldn't approach you when you're at your desk, but I don't think it is be something you will be able to change.
      – 385703
      7 hours ago





      @LightnessRacesinOrbit. If I am at my desk, people do approach me with questions. Even if I am eating. I would never see it as them disrespecting me. It's not other people's business when you take your lunch break. Being at the desk means being approachable. You can try explaining and educating that people shouldn't approach you when you're at your desk, but I don't think it is be something you will be able to change.
      – 385703
      7 hours ago





      2




      2




      I agree with @LightnessRacesinOrbit 's comment. I think eating lunch somewhere out of sight might be a good practical way to help address the issue. However, I am of the opinion that if you are obviously on a lunch break, that is supposed to be your time and interrupting you for a tea/coffee is unreasonable. Perhaps consider bringing it up with your Boss in private?
      – Time4Tea
      7 hours ago




      I agree with @LightnessRacesinOrbit 's comment. I think eating lunch somewhere out of sight might be a good practical way to help address the issue. However, I am of the opinion that if you are obviously on a lunch break, that is supposed to be your time and interrupting you for a tea/coffee is unreasonable. Perhaps consider bringing it up with your Boss in private?
      – Time4Tea
      7 hours ago




      7




      7




      You can find "rude" whatever you like, but such behavior is normal and can't be changed easily.
      – 385703
      7 hours ago




      You can find "rude" whatever you like, but such behavior is normal and can't be changed easily.
      – 385703
      7 hours ago




      3




      3




      @DoktorJ The flaw with that argument is if they don't have the time to make the drink themselves, how on earth would they have time to track when you finish your lunch break AND go to you at that time. I understand waiting to fill the request till you finish lunch, but it's easier to pass requests when you cross paths than "whenever it's convenient for everyone".
      – Tezra
      5 hours ago




      @DoktorJ The flaw with that argument is if they don't have the time to make the drink themselves, how on earth would they have time to track when you finish your lunch break AND go to you at that time. I understand waiting to fill the request till you finish lunch, but it's easier to pass requests when you cross paths than "whenever it's convenient for everyone".
      – Tezra
      5 hours ago










      up vote
      7
      down vote














      I feel like they don't see what I'm actually capable of and just see
      me as the run around.



      Am I wrong for being frustrated? How can I get them to stop this?




      If you haven't already done so, you need to ask your boss for a quick meeting. In the meeting, discuss your role, what is part of it and what is not.



      You can express your desire not to get tea and coffee if that is your preference.



      In your manager's mind your role might actually be the one who does all the running around. If that's the case and it's not what you want, then you'll know it's time to start looking elsewhere.






      share|improve this answer
























        up vote
        7
        down vote














        I feel like they don't see what I'm actually capable of and just see
        me as the run around.



        Am I wrong for being frustrated? How can I get them to stop this?




        If you haven't already done so, you need to ask your boss for a quick meeting. In the meeting, discuss your role, what is part of it and what is not.



        You can express your desire not to get tea and coffee if that is your preference.



        In your manager's mind your role might actually be the one who does all the running around. If that's the case and it's not what you want, then you'll know it's time to start looking elsewhere.






        share|improve this answer






















          up vote
          7
          down vote










          up vote
          7
          down vote










          I feel like they don't see what I'm actually capable of and just see
          me as the run around.



          Am I wrong for being frustrated? How can I get them to stop this?




          If you haven't already done so, you need to ask your boss for a quick meeting. In the meeting, discuss your role, what is part of it and what is not.



          You can express your desire not to get tea and coffee if that is your preference.



          In your manager's mind your role might actually be the one who does all the running around. If that's the case and it's not what you want, then you'll know it's time to start looking elsewhere.






          share|improve this answer













          I feel like they don't see what I'm actually capable of and just see
          me as the run around.



          Am I wrong for being frustrated? How can I get them to stop this?




          If you haven't already done so, you need to ask your boss for a quick meeting. In the meeting, discuss your role, what is part of it and what is not.



          You can express your desire not to get tea and coffee if that is your preference.



          In your manager's mind your role might actually be the one who does all the running around. If that's the case and it's not what you want, then you'll know it's time to start looking elsewhere.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered 6 hours ago









          Joe Strazzere

          232k113682964




          232k113682964




















              up vote
              2
              down vote













              If your job description explicitly says "get drinks for meetings", but does not mention specific individuals or other times, then you can simply point to that fact. If your job description is implied that you get people the drinks, well, that's your job and though the boss is being inconsiderate of your time, he's still the boss and did make a request that is part of your job.



              On a personal note, you should ask yourself if personal assistant the right job for you. Fetching trivial things is sort of a hallmark task for personal assistants. The longer you are in this job, will you eventually find it belittling to fetch other things? Did you take the job to hopefully be promoted to something else? If yes, evaluate if that is actually something you think may happen. Have a frank discussion with your boss about it and see what is actually possible. In the meantime, I'd seriously evaluate if personal assistant is a job you even want to do, and if not, find out what it takes to get you to do it anyway, being the "run around" included.






              share|improve this answer
























                up vote
                2
                down vote













                If your job description explicitly says "get drinks for meetings", but does not mention specific individuals or other times, then you can simply point to that fact. If your job description is implied that you get people the drinks, well, that's your job and though the boss is being inconsiderate of your time, he's still the boss and did make a request that is part of your job.



                On a personal note, you should ask yourself if personal assistant the right job for you. Fetching trivial things is sort of a hallmark task for personal assistants. The longer you are in this job, will you eventually find it belittling to fetch other things? Did you take the job to hopefully be promoted to something else? If yes, evaluate if that is actually something you think may happen. Have a frank discussion with your boss about it and see what is actually possible. In the meantime, I'd seriously evaluate if personal assistant is a job you even want to do, and if not, find out what it takes to get you to do it anyway, being the "run around" included.






                share|improve this answer






















                  up vote
                  2
                  down vote










                  up vote
                  2
                  down vote









                  If your job description explicitly says "get drinks for meetings", but does not mention specific individuals or other times, then you can simply point to that fact. If your job description is implied that you get people the drinks, well, that's your job and though the boss is being inconsiderate of your time, he's still the boss and did make a request that is part of your job.



                  On a personal note, you should ask yourself if personal assistant the right job for you. Fetching trivial things is sort of a hallmark task for personal assistants. The longer you are in this job, will you eventually find it belittling to fetch other things? Did you take the job to hopefully be promoted to something else? If yes, evaluate if that is actually something you think may happen. Have a frank discussion with your boss about it and see what is actually possible. In the meantime, I'd seriously evaluate if personal assistant is a job you even want to do, and if not, find out what it takes to get you to do it anyway, being the "run around" included.






                  share|improve this answer












                  If your job description explicitly says "get drinks for meetings", but does not mention specific individuals or other times, then you can simply point to that fact. If your job description is implied that you get people the drinks, well, that's your job and though the boss is being inconsiderate of your time, he's still the boss and did make a request that is part of your job.



                  On a personal note, you should ask yourself if personal assistant the right job for you. Fetching trivial things is sort of a hallmark task for personal assistants. The longer you are in this job, will you eventually find it belittling to fetch other things? Did you take the job to hopefully be promoted to something else? If yes, evaluate if that is actually something you think may happen. Have a frank discussion with your boss about it and see what is actually possible. In the meantime, I'd seriously evaluate if personal assistant is a job you even want to do, and if not, find out what it takes to get you to do it anyway, being the "run around" included.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered 3 hours ago









                  fredsbend

                  311212




                  311212




















                      up vote
                      0
                      down vote













                      I am providing this answer on the basis that you are okay with preparing drinks for meetings but NOT any other time.



                      The only proper solution is to talk to your direct boss and explain that your work and lunch is getting disrupted by people asking you to make coffee/tea for them personally.



                      This can go one of two ways:



                      1. In theory your boss should agree that this is a waste of your time.
                        At this point you should ask your boss to speak with higher-ups
                        telling them that drink-making is not an efficient use of your time

                      2. Your boss is okay with the situation and you will continue to be
                        expected to make drinks when requested. However, you should
                        decline/defer/delay if they ask you during your lunch.


                      If you do not wish to get your boss involved then you can choose to:



                      • flat-out decline the requests. "I'm sorry but I do not do that"

                      • "forget" that they asked

                      • point them to the kitchen where they can make tea/coffee

                      • offer to show them how to use the magical tea/coffee machine


                      As with everything else in life you need to pick your battles wisely or else you could find yourself in a situation which leaves you begging to have the title of drink-making master.






                      share|improve this answer


















                      • 5




                        Yeah, but let me tell you that - if my PA would refuse to bring me coffee - it is time to get a PA that understands the role of a PA.
                        – TomTom
                        5 hours ago






                      • 3




                        @TomTom Unfortunately your comment is pure conjecture since it is unknown whether this PA is your PA. Would you approach the company president's PA with a coffee request out of the blue? I doubt it. Besides, 95% of my answer advocates the fact that OP needs to get their job roles clarified.
                        – MonkeyZeus
                        4 hours ago














                      up vote
                      0
                      down vote













                      I am providing this answer on the basis that you are okay with preparing drinks for meetings but NOT any other time.



                      The only proper solution is to talk to your direct boss and explain that your work and lunch is getting disrupted by people asking you to make coffee/tea for them personally.



                      This can go one of two ways:



                      1. In theory your boss should agree that this is a waste of your time.
                        At this point you should ask your boss to speak with higher-ups
                        telling them that drink-making is not an efficient use of your time

                      2. Your boss is okay with the situation and you will continue to be
                        expected to make drinks when requested. However, you should
                        decline/defer/delay if they ask you during your lunch.


                      If you do not wish to get your boss involved then you can choose to:



                      • flat-out decline the requests. "I'm sorry but I do not do that"

                      • "forget" that they asked

                      • point them to the kitchen where they can make tea/coffee

                      • offer to show them how to use the magical tea/coffee machine


                      As with everything else in life you need to pick your battles wisely or else you could find yourself in a situation which leaves you begging to have the title of drink-making master.






                      share|improve this answer


















                      • 5




                        Yeah, but let me tell you that - if my PA would refuse to bring me coffee - it is time to get a PA that understands the role of a PA.
                        – TomTom
                        5 hours ago






                      • 3




                        @TomTom Unfortunately your comment is pure conjecture since it is unknown whether this PA is your PA. Would you approach the company president's PA with a coffee request out of the blue? I doubt it. Besides, 95% of my answer advocates the fact that OP needs to get their job roles clarified.
                        – MonkeyZeus
                        4 hours ago












                      up vote
                      0
                      down vote










                      up vote
                      0
                      down vote









                      I am providing this answer on the basis that you are okay with preparing drinks for meetings but NOT any other time.



                      The only proper solution is to talk to your direct boss and explain that your work and lunch is getting disrupted by people asking you to make coffee/tea for them personally.



                      This can go one of two ways:



                      1. In theory your boss should agree that this is a waste of your time.
                        At this point you should ask your boss to speak with higher-ups
                        telling them that drink-making is not an efficient use of your time

                      2. Your boss is okay with the situation and you will continue to be
                        expected to make drinks when requested. However, you should
                        decline/defer/delay if they ask you during your lunch.


                      If you do not wish to get your boss involved then you can choose to:



                      • flat-out decline the requests. "I'm sorry but I do not do that"

                      • "forget" that they asked

                      • point them to the kitchen where they can make tea/coffee

                      • offer to show them how to use the magical tea/coffee machine


                      As with everything else in life you need to pick your battles wisely or else you could find yourself in a situation which leaves you begging to have the title of drink-making master.






                      share|improve this answer














                      I am providing this answer on the basis that you are okay with preparing drinks for meetings but NOT any other time.



                      The only proper solution is to talk to your direct boss and explain that your work and lunch is getting disrupted by people asking you to make coffee/tea for them personally.



                      This can go one of two ways:



                      1. In theory your boss should agree that this is a waste of your time.
                        At this point you should ask your boss to speak with higher-ups
                        telling them that drink-making is not an efficient use of your time

                      2. Your boss is okay with the situation and you will continue to be
                        expected to make drinks when requested. However, you should
                        decline/defer/delay if they ask you during your lunch.


                      If you do not wish to get your boss involved then you can choose to:



                      • flat-out decline the requests. "I'm sorry but I do not do that"

                      • "forget" that they asked

                      • point them to the kitchen where they can make tea/coffee

                      • offer to show them how to use the magical tea/coffee machine


                      As with everything else in life you need to pick your battles wisely or else you could find yourself in a situation which leaves you begging to have the title of drink-making master.







                      share|improve this answer














                      share|improve this answer



                      share|improve this answer








                      edited 2 hours ago









                      V2Blast

                      16018




                      16018










                      answered 6 hours ago









                      MonkeyZeus

                      3,44811024




                      3,44811024







                      • 5




                        Yeah, but let me tell you that - if my PA would refuse to bring me coffee - it is time to get a PA that understands the role of a PA.
                        – TomTom
                        5 hours ago






                      • 3




                        @TomTom Unfortunately your comment is pure conjecture since it is unknown whether this PA is your PA. Would you approach the company president's PA with a coffee request out of the blue? I doubt it. Besides, 95% of my answer advocates the fact that OP needs to get their job roles clarified.
                        – MonkeyZeus
                        4 hours ago












                      • 5




                        Yeah, but let me tell you that - if my PA would refuse to bring me coffee - it is time to get a PA that understands the role of a PA.
                        – TomTom
                        5 hours ago






                      • 3




                        @TomTom Unfortunately your comment is pure conjecture since it is unknown whether this PA is your PA. Would you approach the company president's PA with a coffee request out of the blue? I doubt it. Besides, 95% of my answer advocates the fact that OP needs to get their job roles clarified.
                        – MonkeyZeus
                        4 hours ago







                      5




                      5




                      Yeah, but let me tell you that - if my PA would refuse to bring me coffee - it is time to get a PA that understands the role of a PA.
                      – TomTom
                      5 hours ago




                      Yeah, but let me tell you that - if my PA would refuse to bring me coffee - it is time to get a PA that understands the role of a PA.
                      – TomTom
                      5 hours ago




                      3




                      3




                      @TomTom Unfortunately your comment is pure conjecture since it is unknown whether this PA is your PA. Would you approach the company president's PA with a coffee request out of the blue? I doubt it. Besides, 95% of my answer advocates the fact that OP needs to get their job roles clarified.
                      – MonkeyZeus
                      4 hours ago




                      @TomTom Unfortunately your comment is pure conjecture since it is unknown whether this PA is your PA. Would you approach the company president's PA with a coffee request out of the blue? I doubt it. Besides, 95% of my answer advocates the fact that OP needs to get their job roles clarified.
                      – MonkeyZeus
                      4 hours ago










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