How to handle constant improvement feedbacks at work?

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How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?



How can I convey my message to him that this needs to stop, that it is affecting my productivity, and that I continue to worry that you will come around poking at me and being unappreciative.



Or should I simply keep on working since I have confidence in my work, and even work more hard and try to overcome everybody expectations.







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migrated from productivity.stackexchange.com May 8 '16 at 21:24


This question came from our site for people wanting to improve their personal productivity.














  • @ JanDoggen - Thanks for editting it :)
    – SunilA
    May 8 '16 at 14:40






  • 1




    Are they giving you any specifics on what they want you to change and how you might start doing so? If so the proper response is "interesting point, let me think about how to apply that" even if you didn't like hearing it. If not, this is just criticism, not useful feedback.
    – keshlam
    May 9 '16 at 1:10










  • @keshlam - thanks for this suggestion.
    – SunilA
    May 9 '16 at 3:01










  • In scrum (and agile development largely) constant improvement is part of the process. It would help to know if this feedback is happening as part of a retrospective. Also are the areas of improvement related to work done or process items (you need to write better code vs you are not appropriately sizing stories)?
    – adeady
    May 10 '16 at 15:26










  • If this is SCRUM-related, shouldn't this be moved to Project Management instead? OP, I can't tell if this is critical feedback on your performance being subpar or just part of your company's management framework. VTC unclear.
    – Lilienthal♦
    May 11 '16 at 17:54
















up vote
-3
down vote

favorite












How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?



How can I convey my message to him that this needs to stop, that it is affecting my productivity, and that I continue to worry that you will come around poking at me and being unappreciative.



Or should I simply keep on working since I have confidence in my work, and even work more hard and try to overcome everybody expectations.







share|improve this question













migrated from productivity.stackexchange.com May 8 '16 at 21:24


This question came from our site for people wanting to improve their personal productivity.














  • @ JanDoggen - Thanks for editting it :)
    – SunilA
    May 8 '16 at 14:40






  • 1




    Are they giving you any specifics on what they want you to change and how you might start doing so? If so the proper response is "interesting point, let me think about how to apply that" even if you didn't like hearing it. If not, this is just criticism, not useful feedback.
    – keshlam
    May 9 '16 at 1:10










  • @keshlam - thanks for this suggestion.
    – SunilA
    May 9 '16 at 3:01










  • In scrum (and agile development largely) constant improvement is part of the process. It would help to know if this feedback is happening as part of a retrospective. Also are the areas of improvement related to work done or process items (you need to write better code vs you are not appropriately sizing stories)?
    – adeady
    May 10 '16 at 15:26










  • If this is SCRUM-related, shouldn't this be moved to Project Management instead? OP, I can't tell if this is critical feedback on your performance being subpar or just part of your company's management framework. VTC unclear.
    – Lilienthal♦
    May 11 '16 at 17:54












up vote
-3
down vote

favorite









up vote
-3
down vote

favorite











How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?



How can I convey my message to him that this needs to stop, that it is affecting my productivity, and that I continue to worry that you will come around poking at me and being unappreciative.



Or should I simply keep on working since I have confidence in my work, and even work more hard and try to overcome everybody expectations.







share|improve this question













How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?



How can I convey my message to him that this needs to stop, that it is affecting my productivity, and that I continue to worry that you will come around poking at me and being unappreciative.



Or should I simply keep on working since I have confidence in my work, and even work more hard and try to overcome everybody expectations.









share|improve this question












share|improve this question




share|improve this question








edited May 10 '16 at 14:31









The Wandering Dev Manager

29.8k956107




29.8k956107









asked May 8 '16 at 5:59









SunilA

41




41




migrated from productivity.stackexchange.com May 8 '16 at 21:24


This question came from our site for people wanting to improve their personal productivity.






migrated from productivity.stackexchange.com May 8 '16 at 21:24


This question came from our site for people wanting to improve their personal productivity.













  • @ JanDoggen - Thanks for editting it :)
    – SunilA
    May 8 '16 at 14:40






  • 1




    Are they giving you any specifics on what they want you to change and how you might start doing so? If so the proper response is "interesting point, let me think about how to apply that" even if you didn't like hearing it. If not, this is just criticism, not useful feedback.
    – keshlam
    May 9 '16 at 1:10










  • @keshlam - thanks for this suggestion.
    – SunilA
    May 9 '16 at 3:01










  • In scrum (and agile development largely) constant improvement is part of the process. It would help to know if this feedback is happening as part of a retrospective. Also are the areas of improvement related to work done or process items (you need to write better code vs you are not appropriately sizing stories)?
    – adeady
    May 10 '16 at 15:26










  • If this is SCRUM-related, shouldn't this be moved to Project Management instead? OP, I can't tell if this is critical feedback on your performance being subpar or just part of your company's management framework. VTC unclear.
    – Lilienthal♦
    May 11 '16 at 17:54
















  • @ JanDoggen - Thanks for editting it :)
    – SunilA
    May 8 '16 at 14:40






  • 1




    Are they giving you any specifics on what they want you to change and how you might start doing so? If so the proper response is "interesting point, let me think about how to apply that" even if you didn't like hearing it. If not, this is just criticism, not useful feedback.
    – keshlam
    May 9 '16 at 1:10










  • @keshlam - thanks for this suggestion.
    – SunilA
    May 9 '16 at 3:01










  • In scrum (and agile development largely) constant improvement is part of the process. It would help to know if this feedback is happening as part of a retrospective. Also are the areas of improvement related to work done or process items (you need to write better code vs you are not appropriately sizing stories)?
    – adeady
    May 10 '16 at 15:26










  • If this is SCRUM-related, shouldn't this be moved to Project Management instead? OP, I can't tell if this is critical feedback on your performance being subpar or just part of your company's management framework. VTC unclear.
    – Lilienthal♦
    May 11 '16 at 17:54















@ JanDoggen - Thanks for editting it :)
– SunilA
May 8 '16 at 14:40




@ JanDoggen - Thanks for editting it :)
– SunilA
May 8 '16 at 14:40




1




1




Are they giving you any specifics on what they want you to change and how you might start doing so? If so the proper response is "interesting point, let me think about how to apply that" even if you didn't like hearing it. If not, this is just criticism, not useful feedback.
– keshlam
May 9 '16 at 1:10




Are they giving you any specifics on what they want you to change and how you might start doing so? If so the proper response is "interesting point, let me think about how to apply that" even if you didn't like hearing it. If not, this is just criticism, not useful feedback.
– keshlam
May 9 '16 at 1:10












@keshlam - thanks for this suggestion.
– SunilA
May 9 '16 at 3:01




@keshlam - thanks for this suggestion.
– SunilA
May 9 '16 at 3:01












In scrum (and agile development largely) constant improvement is part of the process. It would help to know if this feedback is happening as part of a retrospective. Also are the areas of improvement related to work done or process items (you need to write better code vs you are not appropriately sizing stories)?
– adeady
May 10 '16 at 15:26




In scrum (and agile development largely) constant improvement is part of the process. It would help to know if this feedback is happening as part of a retrospective. Also are the areas of improvement related to work done or process items (you need to write better code vs you are not appropriately sizing stories)?
– adeady
May 10 '16 at 15:26












If this is SCRUM-related, shouldn't this be moved to Project Management instead? OP, I can't tell if this is critical feedback on your performance being subpar or just part of your company's management framework. VTC unclear.
– Lilienthal♦
May 11 '16 at 17:54




If this is SCRUM-related, shouldn't this be moved to Project Management instead? OP, I can't tell if this is critical feedback on your performance being subpar or just part of your company's management framework. VTC unclear.
– Lilienthal♦
May 11 '16 at 17:54










3 Answers
3






active

oldest

votes

















up vote
9
down vote



accepted










Scrummaster are not generally line managers. However they are usually senior professionals, and if they consider your work to be substandard you should pay attention to this feedback.



First, consult your manager. Get his feedback on whether the criticism is justified. If your scrummaster is also your line manager, you have this feedback and you need to start addressing the issues. You might also consider talking to other members of the team, to see if they think the criticism is justified.



The first step to dealing with any criticism of your work is to get specifics. Ask your scrummaster to identify (if he hasn't done so) cases where your work was perceived to be bad, find out why it was thought to be bad, and what you might do to fix it. Make sure your line manager is involved in this process. If, after hearing the detailed criticisms you still think it is unjustified, explain why. Again make sure your line manager, who is the person ultimately responsible for monitoring your performance, gets to make the judgement.



If your line manager disagrees with your scrummasters assessment, that should be enough to stop the criticism. If the line manager agrees, you will need to work on improving your performance.






share|improve this answer























  • @DCClayworth - Thanks a lot for this suggestion.
    – SunilA
    May 9 '16 at 3:00










  • @sunila Consider also that if you do ask your co-workers for feedback, they may very well sugarcoat things to avoid confrontation. Your line manager and scrummaster will be more likely to give you an honest answer.
    – Lumberjack
    May 10 '16 at 3:37


















up vote
2
down vote













The ScrumMaster is responsible for coaching you on the process, not on your work. If the ScrumMaster is giving you feedback on the process, you should talk to him/her to improve on that.



If the feedback is about something else. the ScrumMaster is probably giving feedback in a different role. Even then, it should be feedback not criticism. We never reach perfection though so there should always be feedback.



If you view it as criticism,t his is a good opportunity to talk. Maybe the person doesn't intend it that way? Maybe another person's opinion will be helpful?






share|improve this answer




























    up vote
    1
    down vote













    Normal




    How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?




    Generally speaking, you have to deal with it. Because SCRUM is about constantly improving and the SCRUM masters job is to tell you how you can improve in the process of SCRUM. So theoretically, everything is as it should be.



    However



    Some things you said make me think that maybe SCRUM is not fully understood by all members of your organisation. Although the SCRUM master should be free to point out small things immediately (like "you are late we agreed on 10:30" or "please update the cards on the board at the time we specified"), general feedback should be left for the Retrospective, because you need to focus on your work in the sprint.



    Feedback concerning the quality or quantity of your work should never come from your SCRUM master. That should come from your team mates, maybe in the same retrospective. Because your SCRUM master is not responsible for the product's quality, it's the team. The SCRUM master might not even be able to judge it. That's not his or her job.



    tl:dr



    So the bottom line is, you will need to continually improve. Both concerning processes as well as in the quality of your own work. Both should not come as constant nagging, but just as you are focused on your work in a sprint, feedback should be focused in the retrospective meeting after each sprint.






    share|improve this answer





















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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      9
      down vote



      accepted










      Scrummaster are not generally line managers. However they are usually senior professionals, and if they consider your work to be substandard you should pay attention to this feedback.



      First, consult your manager. Get his feedback on whether the criticism is justified. If your scrummaster is also your line manager, you have this feedback and you need to start addressing the issues. You might also consider talking to other members of the team, to see if they think the criticism is justified.



      The first step to dealing with any criticism of your work is to get specifics. Ask your scrummaster to identify (if he hasn't done so) cases where your work was perceived to be bad, find out why it was thought to be bad, and what you might do to fix it. Make sure your line manager is involved in this process. If, after hearing the detailed criticisms you still think it is unjustified, explain why. Again make sure your line manager, who is the person ultimately responsible for monitoring your performance, gets to make the judgement.



      If your line manager disagrees with your scrummasters assessment, that should be enough to stop the criticism. If the line manager agrees, you will need to work on improving your performance.






      share|improve this answer























      • @DCClayworth - Thanks a lot for this suggestion.
        – SunilA
        May 9 '16 at 3:00










      • @sunila Consider also that if you do ask your co-workers for feedback, they may very well sugarcoat things to avoid confrontation. Your line manager and scrummaster will be more likely to give you an honest answer.
        – Lumberjack
        May 10 '16 at 3:37















      up vote
      9
      down vote



      accepted










      Scrummaster are not generally line managers. However they are usually senior professionals, and if they consider your work to be substandard you should pay attention to this feedback.



      First, consult your manager. Get his feedback on whether the criticism is justified. If your scrummaster is also your line manager, you have this feedback and you need to start addressing the issues. You might also consider talking to other members of the team, to see if they think the criticism is justified.



      The first step to dealing with any criticism of your work is to get specifics. Ask your scrummaster to identify (if he hasn't done so) cases where your work was perceived to be bad, find out why it was thought to be bad, and what you might do to fix it. Make sure your line manager is involved in this process. If, after hearing the detailed criticisms you still think it is unjustified, explain why. Again make sure your line manager, who is the person ultimately responsible for monitoring your performance, gets to make the judgement.



      If your line manager disagrees with your scrummasters assessment, that should be enough to stop the criticism. If the line manager agrees, you will need to work on improving your performance.






      share|improve this answer























      • @DCClayworth - Thanks a lot for this suggestion.
        – SunilA
        May 9 '16 at 3:00










      • @sunila Consider also that if you do ask your co-workers for feedback, they may very well sugarcoat things to avoid confrontation. Your line manager and scrummaster will be more likely to give you an honest answer.
        – Lumberjack
        May 10 '16 at 3:37













      up vote
      9
      down vote



      accepted







      up vote
      9
      down vote



      accepted






      Scrummaster are not generally line managers. However they are usually senior professionals, and if they consider your work to be substandard you should pay attention to this feedback.



      First, consult your manager. Get his feedback on whether the criticism is justified. If your scrummaster is also your line manager, you have this feedback and you need to start addressing the issues. You might also consider talking to other members of the team, to see if they think the criticism is justified.



      The first step to dealing with any criticism of your work is to get specifics. Ask your scrummaster to identify (if he hasn't done so) cases where your work was perceived to be bad, find out why it was thought to be bad, and what you might do to fix it. Make sure your line manager is involved in this process. If, after hearing the detailed criticisms you still think it is unjustified, explain why. Again make sure your line manager, who is the person ultimately responsible for monitoring your performance, gets to make the judgement.



      If your line manager disagrees with your scrummasters assessment, that should be enough to stop the criticism. If the line manager agrees, you will need to work on improving your performance.






      share|improve this answer















      Scrummaster are not generally line managers. However they are usually senior professionals, and if they consider your work to be substandard you should pay attention to this feedback.



      First, consult your manager. Get his feedback on whether the criticism is justified. If your scrummaster is also your line manager, you have this feedback and you need to start addressing the issues. You might also consider talking to other members of the team, to see if they think the criticism is justified.



      The first step to dealing with any criticism of your work is to get specifics. Ask your scrummaster to identify (if he hasn't done so) cases where your work was perceived to be bad, find out why it was thought to be bad, and what you might do to fix it. Make sure your line manager is involved in this process. If, after hearing the detailed criticisms you still think it is unjustified, explain why. Again make sure your line manager, who is the person ultimately responsible for monitoring your performance, gets to make the judgement.



      If your line manager disagrees with your scrummasters assessment, that should be enough to stop the criticism. If the line manager agrees, you will need to work on improving your performance.







      share|improve this answer















      share|improve this answer



      share|improve this answer








      edited May 8 '16 at 22:17


























      answered May 8 '16 at 22:07









      DJClayworth

      40.7k886146




      40.7k886146











      • @DCClayworth - Thanks a lot for this suggestion.
        – SunilA
        May 9 '16 at 3:00










      • @sunila Consider also that if you do ask your co-workers for feedback, they may very well sugarcoat things to avoid confrontation. Your line manager and scrummaster will be more likely to give you an honest answer.
        – Lumberjack
        May 10 '16 at 3:37

















      • @DCClayworth - Thanks a lot for this suggestion.
        – SunilA
        May 9 '16 at 3:00










      • @sunila Consider also that if you do ask your co-workers for feedback, they may very well sugarcoat things to avoid confrontation. Your line manager and scrummaster will be more likely to give you an honest answer.
        – Lumberjack
        May 10 '16 at 3:37
















      @DCClayworth - Thanks a lot for this suggestion.
      – SunilA
      May 9 '16 at 3:00




      @DCClayworth - Thanks a lot for this suggestion.
      – SunilA
      May 9 '16 at 3:00












      @sunila Consider also that if you do ask your co-workers for feedback, they may very well sugarcoat things to avoid confrontation. Your line manager and scrummaster will be more likely to give you an honest answer.
      – Lumberjack
      May 10 '16 at 3:37





      @sunila Consider also that if you do ask your co-workers for feedback, they may very well sugarcoat things to avoid confrontation. Your line manager and scrummaster will be more likely to give you an honest answer.
      – Lumberjack
      May 10 '16 at 3:37













      up vote
      2
      down vote













      The ScrumMaster is responsible for coaching you on the process, not on your work. If the ScrumMaster is giving you feedback on the process, you should talk to him/her to improve on that.



      If the feedback is about something else. the ScrumMaster is probably giving feedback in a different role. Even then, it should be feedback not criticism. We never reach perfection though so there should always be feedback.



      If you view it as criticism,t his is a good opportunity to talk. Maybe the person doesn't intend it that way? Maybe another person's opinion will be helpful?






      share|improve this answer

























        up vote
        2
        down vote













        The ScrumMaster is responsible for coaching you on the process, not on your work. If the ScrumMaster is giving you feedback on the process, you should talk to him/her to improve on that.



        If the feedback is about something else. the ScrumMaster is probably giving feedback in a different role. Even then, it should be feedback not criticism. We never reach perfection though so there should always be feedback.



        If you view it as criticism,t his is a good opportunity to talk. Maybe the person doesn't intend it that way? Maybe another person's opinion will be helpful?






        share|improve this answer























          up vote
          2
          down vote










          up vote
          2
          down vote









          The ScrumMaster is responsible for coaching you on the process, not on your work. If the ScrumMaster is giving you feedback on the process, you should talk to him/her to improve on that.



          If the feedback is about something else. the ScrumMaster is probably giving feedback in a different role. Even then, it should be feedback not criticism. We never reach perfection though so there should always be feedback.



          If you view it as criticism,t his is a good opportunity to talk. Maybe the person doesn't intend it that way? Maybe another person's opinion will be helpful?






          share|improve this answer













          The ScrumMaster is responsible for coaching you on the process, not on your work. If the ScrumMaster is giving you feedback on the process, you should talk to him/her to improve on that.



          If the feedback is about something else. the ScrumMaster is probably giving feedback in a different role. Even then, it should be feedback not criticism. We never reach perfection though so there should always be feedback.



          If you view it as criticism,t his is a good opportunity to talk. Maybe the person doesn't intend it that way? Maybe another person's opinion will be helpful?







          share|improve this answer













          share|improve this answer



          share|improve this answer











          answered May 10 '16 at 1:36









          Jeanne Boyarsky

          4,7741934




          4,7741934




















              up vote
              1
              down vote













              Normal




              How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?




              Generally speaking, you have to deal with it. Because SCRUM is about constantly improving and the SCRUM masters job is to tell you how you can improve in the process of SCRUM. So theoretically, everything is as it should be.



              However



              Some things you said make me think that maybe SCRUM is not fully understood by all members of your organisation. Although the SCRUM master should be free to point out small things immediately (like "you are late we agreed on 10:30" or "please update the cards on the board at the time we specified"), general feedback should be left for the Retrospective, because you need to focus on your work in the sprint.



              Feedback concerning the quality or quantity of your work should never come from your SCRUM master. That should come from your team mates, maybe in the same retrospective. Because your SCRUM master is not responsible for the product's quality, it's the team. The SCRUM master might not even be able to judge it. That's not his or her job.



              tl:dr



              So the bottom line is, you will need to continually improve. Both concerning processes as well as in the quality of your own work. Both should not come as constant nagging, but just as you are focused on your work in a sprint, feedback should be focused in the retrospective meeting after each sprint.






              share|improve this answer

























                up vote
                1
                down vote













                Normal




                How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?




                Generally speaking, you have to deal with it. Because SCRUM is about constantly improving and the SCRUM masters job is to tell you how you can improve in the process of SCRUM. So theoretically, everything is as it should be.



                However



                Some things you said make me think that maybe SCRUM is not fully understood by all members of your organisation. Although the SCRUM master should be free to point out small things immediately (like "you are late we agreed on 10:30" or "please update the cards on the board at the time we specified"), general feedback should be left for the Retrospective, because you need to focus on your work in the sprint.



                Feedback concerning the quality or quantity of your work should never come from your SCRUM master. That should come from your team mates, maybe in the same retrospective. Because your SCRUM master is not responsible for the product's quality, it's the team. The SCRUM master might not even be able to judge it. That's not his or her job.



                tl:dr



                So the bottom line is, you will need to continually improve. Both concerning processes as well as in the quality of your own work. Both should not come as constant nagging, but just as you are focused on your work in a sprint, feedback should be focused in the retrospective meeting after each sprint.






                share|improve this answer























                  up vote
                  1
                  down vote










                  up vote
                  1
                  down vote









                  Normal




                  How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?




                  Generally speaking, you have to deal with it. Because SCRUM is about constantly improving and the SCRUM masters job is to tell you how you can improve in the process of SCRUM. So theoretically, everything is as it should be.



                  However



                  Some things you said make me think that maybe SCRUM is not fully understood by all members of your organisation. Although the SCRUM master should be free to point out small things immediately (like "you are late we agreed on 10:30" or "please update the cards on the board at the time we specified"), general feedback should be left for the Retrospective, because you need to focus on your work in the sprint.



                  Feedback concerning the quality or quantity of your work should never come from your SCRUM master. That should come from your team mates, maybe in the same retrospective. Because your SCRUM master is not responsible for the product's quality, it's the team. The SCRUM master might not even be able to judge it. That's not his or her job.



                  tl:dr



                  So the bottom line is, you will need to continually improve. Both concerning processes as well as in the quality of your own work. Both should not come as constant nagging, but just as you are focused on your work in a sprint, feedback should be focused in the retrospective meeting after each sprint.






                  share|improve this answer













                  Normal




                  How to handle constant feedback from your scrum master in your team that you need to improve, and that you have not still reached that stage?




                  Generally speaking, you have to deal with it. Because SCRUM is about constantly improving and the SCRUM masters job is to tell you how you can improve in the process of SCRUM. So theoretically, everything is as it should be.



                  However



                  Some things you said make me think that maybe SCRUM is not fully understood by all members of your organisation. Although the SCRUM master should be free to point out small things immediately (like "you are late we agreed on 10:30" or "please update the cards on the board at the time we specified"), general feedback should be left for the Retrospective, because you need to focus on your work in the sprint.



                  Feedback concerning the quality or quantity of your work should never come from your SCRUM master. That should come from your team mates, maybe in the same retrospective. Because your SCRUM master is not responsible for the product's quality, it's the team. The SCRUM master might not even be able to judge it. That's not his or her job.



                  tl:dr



                  So the bottom line is, you will need to continually improve. Both concerning processes as well as in the quality of your own work. Both should not come as constant nagging, but just as you are focused on your work in a sprint, feedback should be focused in the retrospective meeting after each sprint.







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                  answered May 10 '16 at 14:56









                  nvoigt

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