A verbal offer followed by a rejection letter

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I recently received a phone call from the Head of School that my interview was successful. However, after one week's silence, I received a rejection letter from the HR system saying that my job application was unsuccessful.



I am wondering whether there are some changes in the final decision making? Or any other problems with the recruitment system? Shall I ask the HoS or HR? Thanks.







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  • 2




    Generally speaking it's the written letter that is the final answer, however you should contact them and clear it up.
    – AndreiROM
    Apr 25 '16 at 15:16






  • 5




    Related: workplace.stackexchange.com/questions/54666/…
    – thursdaysgeek
    Apr 25 '16 at 17:46






  • 3




    Just wanted to point out that it may be nothing you did, it could be the funding for the position was removed. But when you have contradictory information, it is best to clear it up with a call.
    – HLGEM
    Apr 25 '16 at 18:19
















up vote
2
down vote

favorite












I recently received a phone call from the Head of School that my interview was successful. However, after one week's silence, I received a rejection letter from the HR system saying that my job application was unsuccessful.



I am wondering whether there are some changes in the final decision making? Or any other problems with the recruitment system? Shall I ask the HoS or HR? Thanks.







share|improve this question

















  • 2




    Generally speaking it's the written letter that is the final answer, however you should contact them and clear it up.
    – AndreiROM
    Apr 25 '16 at 15:16






  • 5




    Related: workplace.stackexchange.com/questions/54666/…
    – thursdaysgeek
    Apr 25 '16 at 17:46






  • 3




    Just wanted to point out that it may be nothing you did, it could be the funding for the position was removed. But when you have contradictory information, it is best to clear it up with a call.
    – HLGEM
    Apr 25 '16 at 18:19












up vote
2
down vote

favorite









up vote
2
down vote

favorite











I recently received a phone call from the Head of School that my interview was successful. However, after one week's silence, I received a rejection letter from the HR system saying that my job application was unsuccessful.



I am wondering whether there are some changes in the final decision making? Or any other problems with the recruitment system? Shall I ask the HoS or HR? Thanks.







share|improve this question













I recently received a phone call from the Head of School that my interview was successful. However, after one week's silence, I received a rejection letter from the HR system saying that my job application was unsuccessful.



I am wondering whether there are some changes in the final decision making? Or any other problems with the recruitment system? Shall I ask the HoS or HR? Thanks.









share|improve this question












share|improve this question




share|improve this question








edited Apr 26 '16 at 13:19









Kilisi

94.5k50216376




94.5k50216376









asked Apr 25 '16 at 15:10









John Smith

1142




1142







  • 2




    Generally speaking it's the written letter that is the final answer, however you should contact them and clear it up.
    – AndreiROM
    Apr 25 '16 at 15:16






  • 5




    Related: workplace.stackexchange.com/questions/54666/…
    – thursdaysgeek
    Apr 25 '16 at 17:46






  • 3




    Just wanted to point out that it may be nothing you did, it could be the funding for the position was removed. But when you have contradictory information, it is best to clear it up with a call.
    – HLGEM
    Apr 25 '16 at 18:19












  • 2




    Generally speaking it's the written letter that is the final answer, however you should contact them and clear it up.
    – AndreiROM
    Apr 25 '16 at 15:16






  • 5




    Related: workplace.stackexchange.com/questions/54666/…
    – thursdaysgeek
    Apr 25 '16 at 17:46






  • 3




    Just wanted to point out that it may be nothing you did, it could be the funding for the position was removed. But when you have contradictory information, it is best to clear it up with a call.
    – HLGEM
    Apr 25 '16 at 18:19







2




2




Generally speaking it's the written letter that is the final answer, however you should contact them and clear it up.
– AndreiROM
Apr 25 '16 at 15:16




Generally speaking it's the written letter that is the final answer, however you should contact them and clear it up.
– AndreiROM
Apr 25 '16 at 15:16




5




5




Related: workplace.stackexchange.com/questions/54666/…
– thursdaysgeek
Apr 25 '16 at 17:46




Related: workplace.stackexchange.com/questions/54666/…
– thursdaysgeek
Apr 25 '16 at 17:46




3




3




Just wanted to point out that it may be nothing you did, it could be the funding for the position was removed. But when you have contradictory information, it is best to clear it up with a call.
– HLGEM
Apr 25 '16 at 18:19




Just wanted to point out that it may be nothing you did, it could be the funding for the position was removed. But when you have contradictory information, it is best to clear it up with a call.
– HLGEM
Apr 25 '16 at 18:19










2 Answers
2






active

oldest

votes

















up vote
9
down vote













The only way to find out what happened is to contact them and ask. Perhaps they found a candidate they liked better. OTOH, maybe this is some sort of mistake on the HR department's part.



The Head of School is probably the best place to start. He or she would know if this was a change of heart on their part, or if it is an error.






share|improve this answer




























    up vote
    -4
    down vote













    You've got it in writing, John. You're DONE. Don't put any more effort into "why". You can use that same energy and put it into securing an opportunity more fitting for you.






    share|improve this answer

















    • 11




      When faced with contradictory information it's always best to get someone on the phone to clarify. Sometimes mistakes are made and the only way to know for sure is to ask.
      – NotMe
      Apr 25 '16 at 16:13











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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    9
    down vote













    The only way to find out what happened is to contact them and ask. Perhaps they found a candidate they liked better. OTOH, maybe this is some sort of mistake on the HR department's part.



    The Head of School is probably the best place to start. He or she would know if this was a change of heart on their part, or if it is an error.






    share|improve this answer

























      up vote
      9
      down vote













      The only way to find out what happened is to contact them and ask. Perhaps they found a candidate they liked better. OTOH, maybe this is some sort of mistake on the HR department's part.



      The Head of School is probably the best place to start. He or she would know if this was a change of heart on their part, or if it is an error.






      share|improve this answer























        up vote
        9
        down vote










        up vote
        9
        down vote









        The only way to find out what happened is to contact them and ask. Perhaps they found a candidate they liked better. OTOH, maybe this is some sort of mistake on the HR department's part.



        The Head of School is probably the best place to start. He or she would know if this was a change of heart on their part, or if it is an error.






        share|improve this answer













        The only way to find out what happened is to contact them and ask. Perhaps they found a candidate they liked better. OTOH, maybe this is some sort of mistake on the HR department's part.



        The Head of School is probably the best place to start. He or she would know if this was a change of heart on their part, or if it is an error.







        share|improve this answer













        share|improve this answer



        share|improve this answer











        answered Apr 25 '16 at 15:14









        GreenMatt

        15.6k1465109




        15.6k1465109






















            up vote
            -4
            down vote













            You've got it in writing, John. You're DONE. Don't put any more effort into "why". You can use that same energy and put it into securing an opportunity more fitting for you.






            share|improve this answer

















            • 11




              When faced with contradictory information it's always best to get someone on the phone to clarify. Sometimes mistakes are made and the only way to know for sure is to ask.
              – NotMe
              Apr 25 '16 at 16:13















            up vote
            -4
            down vote













            You've got it in writing, John. You're DONE. Don't put any more effort into "why". You can use that same energy and put it into securing an opportunity more fitting for you.






            share|improve this answer

















            • 11




              When faced with contradictory information it's always best to get someone on the phone to clarify. Sometimes mistakes are made and the only way to know for sure is to ask.
              – NotMe
              Apr 25 '16 at 16:13













            up vote
            -4
            down vote










            up vote
            -4
            down vote









            You've got it in writing, John. You're DONE. Don't put any more effort into "why". You can use that same energy and put it into securing an opportunity more fitting for you.






            share|improve this answer













            You've got it in writing, John. You're DONE. Don't put any more effort into "why". You can use that same energy and put it into securing an opportunity more fitting for you.







            share|improve this answer













            share|improve this answer



            share|improve this answer











            answered Apr 25 '16 at 16:08









            Xavier J

            26.3k104797




            26.3k104797







            • 11




              When faced with contradictory information it's always best to get someone on the phone to clarify. Sometimes mistakes are made and the only way to know for sure is to ask.
              – NotMe
              Apr 25 '16 at 16:13













            • 11




              When faced with contradictory information it's always best to get someone on the phone to clarify. Sometimes mistakes are made and the only way to know for sure is to ask.
              – NotMe
              Apr 25 '16 at 16:13








            11




            11




            When faced with contradictory information it's always best to get someone on the phone to clarify. Sometimes mistakes are made and the only way to know for sure is to ask.
            – NotMe
            Apr 25 '16 at 16:13





            When faced with contradictory information it's always best to get someone on the phone to clarify. Sometimes mistakes are made and the only way to know for sure is to ask.
            – NotMe
            Apr 25 '16 at 16:13













             

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