How do you figure out which job duties to focus on, if given the opportunity?

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Right now my job includes a lot of different duties - customer-facing tech support, back-end desktop management and software administration, project management, documentation, training, communication, answering the doorbell for the loading dock...



Having to do so many different types of work, each with a different pace and type of focus required, has me feeling pulled in a lot of different directions. The department is doing some workforce planning that will likely result in at least some reorganization, and we've all been asked for our input. So, I might have at least a bit of influence over where I end up and what I end up doing. (I'm one of half a dozen people in the same position, so it would be relatively easy to divvy up the tasks differently.)



My problem is... how do I know what to focus on and what to try to drop? I generally like each of these tasks by themselves, but it's super frustrating trying to write a script or a project status report while my inbox is filling up with people who want help getting into their e-mail, and vice versa, which obscures the question of what I'd be most excited about under ideal conditions. What's a good exercise for sorting out which parts of your job are the most satisfying?







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    Right now my job includes a lot of different duties - customer-facing tech support, back-end desktop management and software administration, project management, documentation, training, communication, answering the doorbell for the loading dock...



    Having to do so many different types of work, each with a different pace and type of focus required, has me feeling pulled in a lot of different directions. The department is doing some workforce planning that will likely result in at least some reorganization, and we've all been asked for our input. So, I might have at least a bit of influence over where I end up and what I end up doing. (I'm one of half a dozen people in the same position, so it would be relatively easy to divvy up the tasks differently.)



    My problem is... how do I know what to focus on and what to try to drop? I generally like each of these tasks by themselves, but it's super frustrating trying to write a script or a project status report while my inbox is filling up with people who want help getting into their e-mail, and vice versa, which obscures the question of what I'd be most excited about under ideal conditions. What's a good exercise for sorting out which parts of your job are the most satisfying?







    share|improve this question





















      up vote
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      favorite









      up vote
      0
      down vote

      favorite











      Right now my job includes a lot of different duties - customer-facing tech support, back-end desktop management and software administration, project management, documentation, training, communication, answering the doorbell for the loading dock...



      Having to do so many different types of work, each with a different pace and type of focus required, has me feeling pulled in a lot of different directions. The department is doing some workforce planning that will likely result in at least some reorganization, and we've all been asked for our input. So, I might have at least a bit of influence over where I end up and what I end up doing. (I'm one of half a dozen people in the same position, so it would be relatively easy to divvy up the tasks differently.)



      My problem is... how do I know what to focus on and what to try to drop? I generally like each of these tasks by themselves, but it's super frustrating trying to write a script or a project status report while my inbox is filling up with people who want help getting into their e-mail, and vice versa, which obscures the question of what I'd be most excited about under ideal conditions. What's a good exercise for sorting out which parts of your job are the most satisfying?







      share|improve this question











      Right now my job includes a lot of different duties - customer-facing tech support, back-end desktop management and software administration, project management, documentation, training, communication, answering the doorbell for the loading dock...



      Having to do so many different types of work, each with a different pace and type of focus required, has me feeling pulled in a lot of different directions. The department is doing some workforce planning that will likely result in at least some reorganization, and we've all been asked for our input. So, I might have at least a bit of influence over where I end up and what I end up doing. (I'm one of half a dozen people in the same position, so it would be relatively easy to divvy up the tasks differently.)



      My problem is... how do I know what to focus on and what to try to drop? I generally like each of these tasks by themselves, but it's super frustrating trying to write a script or a project status report while my inbox is filling up with people who want help getting into their e-mail, and vice versa, which obscures the question of what I'd be most excited about under ideal conditions. What's a good exercise for sorting out which parts of your job are the most satisfying?









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      asked Sep 2 '16 at 22:16









      SirTechSpec

      1174




      1174




















          3 Answers
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          You should have a conversation with your manager. One of your manager's duties should be to help you develop your career at the organization. You should be able to work together to determine what would be the long-term outlook for focusing on different activities. Of course, that doesn't mean you'll get assigned all of those things (especially if there are other people qualified or too many people who want to do the same thing).






          share|improve this answer

















          • 1




            @Joe They wouldn't. It needs to be a conversation. You should have some idea of how you want to develop your career and your manager should be able to help you go in that direction.
            – Thomas Owens
            Sep 3 '16 at 19:15

















          up vote
          0
          down vote













          Group them loosely



          Customer interaction



          Software



          Support etc,.



          Pick one and ask to have that focus, or if there's not enough in one to keep you reasonably busy, pick two.



          If there are other people in the same situation then duties can be swapped around so that the focus is clearer.






          share|improve this answer




























            up vote
            0
            down vote













            Assuming they are reasonable people, talk to your colleagues and try and come up between you how you would like the work divided. It doesn't have to be "I do this and you do that", you can try different arrangements, eg someone has email support as a second duty that they do when the support queue becomes too large.



            Then go and talk to your boss and see if you can get his support. Cliched though it is, everyone likes solutions rather than problems.






            share|improve this answer





















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              3 Answers
              3






              active

              oldest

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              3 Answers
              3






              active

              oldest

              votes









              active

              oldest

              votes






              active

              oldest

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              up vote
              1
              down vote













              You should have a conversation with your manager. One of your manager's duties should be to help you develop your career at the organization. You should be able to work together to determine what would be the long-term outlook for focusing on different activities. Of course, that doesn't mean you'll get assigned all of those things (especially if there are other people qualified or too many people who want to do the same thing).






              share|improve this answer

















              • 1




                @Joe They wouldn't. It needs to be a conversation. You should have some idea of how you want to develop your career and your manager should be able to help you go in that direction.
                – Thomas Owens
                Sep 3 '16 at 19:15














              up vote
              1
              down vote













              You should have a conversation with your manager. One of your manager's duties should be to help you develop your career at the organization. You should be able to work together to determine what would be the long-term outlook for focusing on different activities. Of course, that doesn't mean you'll get assigned all of those things (especially if there are other people qualified or too many people who want to do the same thing).






              share|improve this answer

















              • 1




                @Joe They wouldn't. It needs to be a conversation. You should have some idea of how you want to develop your career and your manager should be able to help you go in that direction.
                – Thomas Owens
                Sep 3 '16 at 19:15












              up vote
              1
              down vote










              up vote
              1
              down vote









              You should have a conversation with your manager. One of your manager's duties should be to help you develop your career at the organization. You should be able to work together to determine what would be the long-term outlook for focusing on different activities. Of course, that doesn't mean you'll get assigned all of those things (especially if there are other people qualified or too many people who want to do the same thing).






              share|improve this answer













              You should have a conversation with your manager. One of your manager's duties should be to help you develop your career at the organization. You should be able to work together to determine what would be the long-term outlook for focusing on different activities. Of course, that doesn't mean you'll get assigned all of those things (especially if there are other people qualified or too many people who want to do the same thing).







              share|improve this answer













              share|improve this answer



              share|improve this answer











              answered Sep 2 '16 at 22:55









              Thomas Owens

              13.4k45368




              13.4k45368







              • 1




                @Joe They wouldn't. It needs to be a conversation. You should have some idea of how you want to develop your career and your manager should be able to help you go in that direction.
                – Thomas Owens
                Sep 3 '16 at 19:15












              • 1




                @Joe They wouldn't. It needs to be a conversation. You should have some idea of how you want to develop your career and your manager should be able to help you go in that direction.
                – Thomas Owens
                Sep 3 '16 at 19:15







              1




              1




              @Joe They wouldn't. It needs to be a conversation. You should have some idea of how you want to develop your career and your manager should be able to help you go in that direction.
              – Thomas Owens
              Sep 3 '16 at 19:15




              @Joe They wouldn't. It needs to be a conversation. You should have some idea of how you want to develop your career and your manager should be able to help you go in that direction.
              – Thomas Owens
              Sep 3 '16 at 19:15












              up vote
              0
              down vote













              Group them loosely



              Customer interaction



              Software



              Support etc,.



              Pick one and ask to have that focus, or if there's not enough in one to keep you reasonably busy, pick two.



              If there are other people in the same situation then duties can be swapped around so that the focus is clearer.






              share|improve this answer

























                up vote
                0
                down vote













                Group them loosely



                Customer interaction



                Software



                Support etc,.



                Pick one and ask to have that focus, or if there's not enough in one to keep you reasonably busy, pick two.



                If there are other people in the same situation then duties can be swapped around so that the focus is clearer.






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  Group them loosely



                  Customer interaction



                  Software



                  Support etc,.



                  Pick one and ask to have that focus, or if there's not enough in one to keep you reasonably busy, pick two.



                  If there are other people in the same situation then duties can be swapped around so that the focus is clearer.






                  share|improve this answer













                  Group them loosely



                  Customer interaction



                  Software



                  Support etc,.



                  Pick one and ask to have that focus, or if there's not enough in one to keep you reasonably busy, pick two.



                  If there are other people in the same situation then duties can be swapped around so that the focus is clearer.







                  share|improve this answer













                  share|improve this answer



                  share|improve this answer











                  answered Sep 2 '16 at 23:48









                  Kilisi

                  94.3k50216374




                  94.3k50216374




















                      up vote
                      0
                      down vote













                      Assuming they are reasonable people, talk to your colleagues and try and come up between you how you would like the work divided. It doesn't have to be "I do this and you do that", you can try different arrangements, eg someone has email support as a second duty that they do when the support queue becomes too large.



                      Then go and talk to your boss and see if you can get his support. Cliched though it is, everyone likes solutions rather than problems.






                      share|improve this answer

























                        up vote
                        0
                        down vote













                        Assuming they are reasonable people, talk to your colleagues and try and come up between you how you would like the work divided. It doesn't have to be "I do this and you do that", you can try different arrangements, eg someone has email support as a second duty that they do when the support queue becomes too large.



                        Then go and talk to your boss and see if you can get his support. Cliched though it is, everyone likes solutions rather than problems.






                        share|improve this answer























                          up vote
                          0
                          down vote










                          up vote
                          0
                          down vote









                          Assuming they are reasonable people, talk to your colleagues and try and come up between you how you would like the work divided. It doesn't have to be "I do this and you do that", you can try different arrangements, eg someone has email support as a second duty that they do when the support queue becomes too large.



                          Then go and talk to your boss and see if you can get his support. Cliched though it is, everyone likes solutions rather than problems.






                          share|improve this answer













                          Assuming they are reasonable people, talk to your colleagues and try and come up between you how you would like the work divided. It doesn't have to be "I do this and you do that", you can try different arrangements, eg someone has email support as a second duty that they do when the support queue becomes too large.



                          Then go and talk to your boss and see if you can get his support. Cliched though it is, everyone likes solutions rather than problems.







                          share|improve this answer













                          share|improve this answer



                          share|improve this answer











                          answered Sep 3 '16 at 17:47









                          matt helliwell

                          1415




                          1415






















                               

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