Management training help

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I work at a relatively small business, but we are growing. Because of growth we hired a manager. This is his first time in a management position so of course there have been growing pains for him in his position. Recently, it came to my attention that some of his management skills have caused distrust among our employees. It should be noted that I am over training of employees and I was approached by a few employees with this issue.
They don't feel like they can approach him with problems on the floor because when he talks with the person who is having the issue he will tell them who he heard the information from. "Well, so and so told me that you did this....." type of thing.



Are there any articles out there that anyone knows of that address this issue or things to help with some sort of management training?







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  • Are you this persons boss?
    – paparazzo
    Jul 13 '16 at 20:57










  • I am not. I am the trainer for this company. However, the owner is family and I have brought up this issue with the him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things.
    – Mandy
    Jul 13 '16 at 21:39
















up vote
-1
down vote

favorite












I work at a relatively small business, but we are growing. Because of growth we hired a manager. This is his first time in a management position so of course there have been growing pains for him in his position. Recently, it came to my attention that some of his management skills have caused distrust among our employees. It should be noted that I am over training of employees and I was approached by a few employees with this issue.
They don't feel like they can approach him with problems on the floor because when he talks with the person who is having the issue he will tell them who he heard the information from. "Well, so and so told me that you did this....." type of thing.



Are there any articles out there that anyone knows of that address this issue or things to help with some sort of management training?







share|improve this question





















  • Are you this persons boss?
    – paparazzo
    Jul 13 '16 at 20:57










  • I am not. I am the trainer for this company. However, the owner is family and I have brought up this issue with the him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things.
    – Mandy
    Jul 13 '16 at 21:39












up vote
-1
down vote

favorite









up vote
-1
down vote

favorite











I work at a relatively small business, but we are growing. Because of growth we hired a manager. This is his first time in a management position so of course there have been growing pains for him in his position. Recently, it came to my attention that some of his management skills have caused distrust among our employees. It should be noted that I am over training of employees and I was approached by a few employees with this issue.
They don't feel like they can approach him with problems on the floor because when he talks with the person who is having the issue he will tell them who he heard the information from. "Well, so and so told me that you did this....." type of thing.



Are there any articles out there that anyone knows of that address this issue or things to help with some sort of management training?







share|improve this question













I work at a relatively small business, but we are growing. Because of growth we hired a manager. This is his first time in a management position so of course there have been growing pains for him in his position. Recently, it came to my attention that some of his management skills have caused distrust among our employees. It should be noted that I am over training of employees and I was approached by a few employees with this issue.
They don't feel like they can approach him with problems on the floor because when he talks with the person who is having the issue he will tell them who he heard the information from. "Well, so and so told me that you did this....." type of thing.



Are there any articles out there that anyone knows of that address this issue or things to help with some sort of management training?









share|improve this question












share|improve this question




share|improve this question








edited Jul 13 '16 at 20:56









paparazzo

33.3k657106




33.3k657106









asked Jul 13 '16 at 20:41









Mandy

6




6











  • Are you this persons boss?
    – paparazzo
    Jul 13 '16 at 20:57










  • I am not. I am the trainer for this company. However, the owner is family and I have brought up this issue with the him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things.
    – Mandy
    Jul 13 '16 at 21:39
















  • Are you this persons boss?
    – paparazzo
    Jul 13 '16 at 20:57










  • I am not. I am the trainer for this company. However, the owner is family and I have brought up this issue with the him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things.
    – Mandy
    Jul 13 '16 at 21:39















Are you this persons boss?
– paparazzo
Jul 13 '16 at 20:57




Are you this persons boss?
– paparazzo
Jul 13 '16 at 20:57












I am not. I am the trainer for this company. However, the owner is family and I have brought up this issue with the him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things.
– Mandy
Jul 13 '16 at 21:39




I am not. I am the trainer for this company. However, the owner is family and I have brought up this issue with the him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things.
– Mandy
Jul 13 '16 at 21:39










2 Answers
2






active

oldest

votes

















up vote
1
down vote













This manager needs to be pulled aside for a friendly chat. Preferably by someone above his level who he respects (or at least listens to).



"Hi Bob, I heard you out on the floor the other day and wanted to talk to you about something I heard. I dont know if you are aware of it, but when you were talking to Steve you said you heard something from Stan. I have found that this can lead to resentment on a team and one of the best ways I know to combat this is to always use I. I noticed this or that never Stan told me you were. After all if Stan says something to you wont you check it out yourself before you bring the criticism up to Steve?"



Manager are only as good as the managers they have had and learned from. This person sounds like they need a good role model.






share|improve this answer





















  • I am the trainer for this company. However, the owner is family and I have brought up this issue with him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things. I'm hoping that by him talking to him will improve communication and trust issues among employees.
    – Mandy
    Jul 13 '16 at 21:45


















up vote
0
down vote













I recently transitioned in to a management role in my company and before it started the company sent me to a full day seminar for people making that transition. It was hugely helpful. I happened to go to a Fred Pryor seminar, but I'm sure there are similar trainings put on my various companies all over.






share|improve this answer





















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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    1
    down vote













    This manager needs to be pulled aside for a friendly chat. Preferably by someone above his level who he respects (or at least listens to).



    "Hi Bob, I heard you out on the floor the other day and wanted to talk to you about something I heard. I dont know if you are aware of it, but when you were talking to Steve you said you heard something from Stan. I have found that this can lead to resentment on a team and one of the best ways I know to combat this is to always use I. I noticed this or that never Stan told me you were. After all if Stan says something to you wont you check it out yourself before you bring the criticism up to Steve?"



    Manager are only as good as the managers they have had and learned from. This person sounds like they need a good role model.






    share|improve this answer





















    • I am the trainer for this company. However, the owner is family and I have brought up this issue with him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things. I'm hoping that by him talking to him will improve communication and trust issues among employees.
      – Mandy
      Jul 13 '16 at 21:45















    up vote
    1
    down vote













    This manager needs to be pulled aside for a friendly chat. Preferably by someone above his level who he respects (or at least listens to).



    "Hi Bob, I heard you out on the floor the other day and wanted to talk to you about something I heard. I dont know if you are aware of it, but when you were talking to Steve you said you heard something from Stan. I have found that this can lead to resentment on a team and one of the best ways I know to combat this is to always use I. I noticed this or that never Stan told me you were. After all if Stan says something to you wont you check it out yourself before you bring the criticism up to Steve?"



    Manager are only as good as the managers they have had and learned from. This person sounds like they need a good role model.






    share|improve this answer





















    • I am the trainer for this company. However, the owner is family and I have brought up this issue with him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things. I'm hoping that by him talking to him will improve communication and trust issues among employees.
      – Mandy
      Jul 13 '16 at 21:45













    up vote
    1
    down vote










    up vote
    1
    down vote









    This manager needs to be pulled aside for a friendly chat. Preferably by someone above his level who he respects (or at least listens to).



    "Hi Bob, I heard you out on the floor the other day and wanted to talk to you about something I heard. I dont know if you are aware of it, but when you were talking to Steve you said you heard something from Stan. I have found that this can lead to resentment on a team and one of the best ways I know to combat this is to always use I. I noticed this or that never Stan told me you were. After all if Stan says something to you wont you check it out yourself before you bring the criticism up to Steve?"



    Manager are only as good as the managers they have had and learned from. This person sounds like they need a good role model.






    share|improve this answer













    This manager needs to be pulled aside for a friendly chat. Preferably by someone above his level who he respects (or at least listens to).



    "Hi Bob, I heard you out on the floor the other day and wanted to talk to you about something I heard. I dont know if you are aware of it, but when you were talking to Steve you said you heard something from Stan. I have found that this can lead to resentment on a team and one of the best ways I know to combat this is to always use I. I noticed this or that never Stan told me you were. After all if Stan says something to you wont you check it out yourself before you bring the criticism up to Steve?"



    Manager are only as good as the managers they have had and learned from. This person sounds like they need a good role model.







    share|improve this answer













    share|improve this answer



    share|improve this answer











    answered Jul 13 '16 at 21:08









    JasonJ

    6,47041334




    6,47041334











    • I am the trainer for this company. However, the owner is family and I have brought up this issue with him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things. I'm hoping that by him talking to him will improve communication and trust issues among employees.
      – Mandy
      Jul 13 '16 at 21:45

















    • I am the trainer for this company. However, the owner is family and I have brought up this issue with him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things. I'm hoping that by him talking to him will improve communication and trust issues among employees.
      – Mandy
      Jul 13 '16 at 21:45
















    I am the trainer for this company. However, the owner is family and I have brought up this issue with him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things. I'm hoping that by him talking to him will improve communication and trust issues among employees.
    – Mandy
    Jul 13 '16 at 21:45





    I am the trainer for this company. However, the owner is family and I have brought up this issue with him and was asked to see if I could come up with anything training wise. In the meantime he would talk with the manager about things. I'm hoping that by him talking to him will improve communication and trust issues among employees.
    – Mandy
    Jul 13 '16 at 21:45













    up vote
    0
    down vote













    I recently transitioned in to a management role in my company and before it started the company sent me to a full day seminar for people making that transition. It was hugely helpful. I happened to go to a Fred Pryor seminar, but I'm sure there are similar trainings put on my various companies all over.






    share|improve this answer

























      up vote
      0
      down vote













      I recently transitioned in to a management role in my company and before it started the company sent me to a full day seminar for people making that transition. It was hugely helpful. I happened to go to a Fred Pryor seminar, but I'm sure there are similar trainings put on my various companies all over.






      share|improve this answer























        up vote
        0
        down vote










        up vote
        0
        down vote









        I recently transitioned in to a management role in my company and before it started the company sent me to a full day seminar for people making that transition. It was hugely helpful. I happened to go to a Fred Pryor seminar, but I'm sure there are similar trainings put on my various companies all over.






        share|improve this answer













        I recently transitioned in to a management role in my company and before it started the company sent me to a full day seminar for people making that transition. It was hugely helpful. I happened to go to a Fred Pryor seminar, but I'm sure there are similar trainings put on my various companies all over.







        share|improve this answer













        share|improve this answer



        share|improve this answer











        answered Jul 13 '16 at 21:13









        Doyle Lewis

        1,12869




        1,12869






















             

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