No topics left in a meeting with a customer

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I'm a software developer. We (our CEO, our project manager and me) currently had a two day project meeting with a client (their CEO, their project manager and two power users).



On the second day the project managers and CEOs had to discuss some organizational stuff, where the user and I were not needed. So they proposed that we do some hands-on testing to improve usability details.



They thought that the meeting of the managers would take about one and a half hours, but in the end took three hours.



The hands-on was really productive and helpful for the user and me for about two hours, but then we ran out of topics. So we three were sitting in front of my PC for an hour, mostly in uncomfortable silence. We started talking about things like holidays and so on.I did not limit myself to any fixed schedule or topic. We covered issues in the current test version of the product, all questions I had regarding the next phase and additional features for current and upcoming parts. There were no topics left I could think of. But as neither me nor them are big small-talkers this felt really awkward.



How could I've handled the situation, what do you do in similar situations?







share|improve this question

















  • 3




    Grab a lunch with them?
    – Juha Untinen
    Jul 7 '16 at 9:27






  • 3




    So why didn't you just wrap up? Did you honestly both just sit there? Anyway, there are a million things you could have done. VTC.
    – Lilienthal♦
    Jul 7 '16 at 9:34










  • The meeting was in the morning. For lunch we went to a restaurant with the whole team, and the regular project meeting continued in the afternoon. So grabbing lunch or warping up were no options.
    – raznagul
    Jul 7 '16 at 9:49






  • 9




    Suggest to take a break and walk around. When there is uncomfortable silence in a long meeting it may mean that you just needed to get out of the meeting room for a few minutes. After you come back you'll probably remember something else that needed to be discussed.
    – Brandin
    Jul 7 '16 at 9:53











  • Agreed with Brandin! A two hour meeting can be draining, especially if it's productive (but then you don't notice the drain). Get out, do something else. :-)
    – Peter K.
    Jul 7 '16 at 13:55
















up vote
5
down vote

favorite












I'm a software developer. We (our CEO, our project manager and me) currently had a two day project meeting with a client (their CEO, their project manager and two power users).



On the second day the project managers and CEOs had to discuss some organizational stuff, where the user and I were not needed. So they proposed that we do some hands-on testing to improve usability details.



They thought that the meeting of the managers would take about one and a half hours, but in the end took three hours.



The hands-on was really productive and helpful for the user and me for about two hours, but then we ran out of topics. So we three were sitting in front of my PC for an hour, mostly in uncomfortable silence. We started talking about things like holidays and so on.I did not limit myself to any fixed schedule or topic. We covered issues in the current test version of the product, all questions I had regarding the next phase and additional features for current and upcoming parts. There were no topics left I could think of. But as neither me nor them are big small-talkers this felt really awkward.



How could I've handled the situation, what do you do in similar situations?







share|improve this question

















  • 3




    Grab a lunch with them?
    – Juha Untinen
    Jul 7 '16 at 9:27






  • 3




    So why didn't you just wrap up? Did you honestly both just sit there? Anyway, there are a million things you could have done. VTC.
    – Lilienthal♦
    Jul 7 '16 at 9:34










  • The meeting was in the morning. For lunch we went to a restaurant with the whole team, and the regular project meeting continued in the afternoon. So grabbing lunch or warping up were no options.
    – raznagul
    Jul 7 '16 at 9:49






  • 9




    Suggest to take a break and walk around. When there is uncomfortable silence in a long meeting it may mean that you just needed to get out of the meeting room for a few minutes. After you come back you'll probably remember something else that needed to be discussed.
    – Brandin
    Jul 7 '16 at 9:53











  • Agreed with Brandin! A two hour meeting can be draining, especially if it's productive (but then you don't notice the drain). Get out, do something else. :-)
    – Peter K.
    Jul 7 '16 at 13:55












up vote
5
down vote

favorite









up vote
5
down vote

favorite











I'm a software developer. We (our CEO, our project manager and me) currently had a two day project meeting with a client (their CEO, their project manager and two power users).



On the second day the project managers and CEOs had to discuss some organizational stuff, where the user and I were not needed. So they proposed that we do some hands-on testing to improve usability details.



They thought that the meeting of the managers would take about one and a half hours, but in the end took three hours.



The hands-on was really productive and helpful for the user and me for about two hours, but then we ran out of topics. So we three were sitting in front of my PC for an hour, mostly in uncomfortable silence. We started talking about things like holidays and so on.I did not limit myself to any fixed schedule or topic. We covered issues in the current test version of the product, all questions I had regarding the next phase and additional features for current and upcoming parts. There were no topics left I could think of. But as neither me nor them are big small-talkers this felt really awkward.



How could I've handled the situation, what do you do in similar situations?







share|improve this question













I'm a software developer. We (our CEO, our project manager and me) currently had a two day project meeting with a client (their CEO, their project manager and two power users).



On the second day the project managers and CEOs had to discuss some organizational stuff, where the user and I were not needed. So they proposed that we do some hands-on testing to improve usability details.



They thought that the meeting of the managers would take about one and a half hours, but in the end took three hours.



The hands-on was really productive and helpful for the user and me for about two hours, but then we ran out of topics. So we three were sitting in front of my PC for an hour, mostly in uncomfortable silence. We started talking about things like holidays and so on.I did not limit myself to any fixed schedule or topic. We covered issues in the current test version of the product, all questions I had regarding the next phase and additional features for current and upcoming parts. There were no topics left I could think of. But as neither me nor them are big small-talkers this felt really awkward.



How could I've handled the situation, what do you do in similar situations?









share|improve this question












share|improve this question




share|improve this question








edited Jul 12 '16 at 19:53









IDrinkandIKnowThings

43.7k1397187




43.7k1397187









asked Jul 7 '16 at 9:25









raznagul

678249




678249







  • 3




    Grab a lunch with them?
    – Juha Untinen
    Jul 7 '16 at 9:27






  • 3




    So why didn't you just wrap up? Did you honestly both just sit there? Anyway, there are a million things you could have done. VTC.
    – Lilienthal♦
    Jul 7 '16 at 9:34










  • The meeting was in the morning. For lunch we went to a restaurant with the whole team, and the regular project meeting continued in the afternoon. So grabbing lunch or warping up were no options.
    – raznagul
    Jul 7 '16 at 9:49






  • 9




    Suggest to take a break and walk around. When there is uncomfortable silence in a long meeting it may mean that you just needed to get out of the meeting room for a few minutes. After you come back you'll probably remember something else that needed to be discussed.
    – Brandin
    Jul 7 '16 at 9:53











  • Agreed with Brandin! A two hour meeting can be draining, especially if it's productive (but then you don't notice the drain). Get out, do something else. :-)
    – Peter K.
    Jul 7 '16 at 13:55












  • 3




    Grab a lunch with them?
    – Juha Untinen
    Jul 7 '16 at 9:27






  • 3




    So why didn't you just wrap up? Did you honestly both just sit there? Anyway, there are a million things you could have done. VTC.
    – Lilienthal♦
    Jul 7 '16 at 9:34










  • The meeting was in the morning. For lunch we went to a restaurant with the whole team, and the regular project meeting continued in the afternoon. So grabbing lunch or warping up were no options.
    – raznagul
    Jul 7 '16 at 9:49






  • 9




    Suggest to take a break and walk around. When there is uncomfortable silence in a long meeting it may mean that you just needed to get out of the meeting room for a few minutes. After you come back you'll probably remember something else that needed to be discussed.
    – Brandin
    Jul 7 '16 at 9:53











  • Agreed with Brandin! A two hour meeting can be draining, especially if it's productive (but then you don't notice the drain). Get out, do something else. :-)
    – Peter K.
    Jul 7 '16 at 13:55







3




3




Grab a lunch with them?
– Juha Untinen
Jul 7 '16 at 9:27




Grab a lunch with them?
– Juha Untinen
Jul 7 '16 at 9:27




3




3




So why didn't you just wrap up? Did you honestly both just sit there? Anyway, there are a million things you could have done. VTC.
– Lilienthal♦
Jul 7 '16 at 9:34




So why didn't you just wrap up? Did you honestly both just sit there? Anyway, there are a million things you could have done. VTC.
– Lilienthal♦
Jul 7 '16 at 9:34












The meeting was in the morning. For lunch we went to a restaurant with the whole team, and the regular project meeting continued in the afternoon. So grabbing lunch or warping up were no options.
– raznagul
Jul 7 '16 at 9:49




The meeting was in the morning. For lunch we went to a restaurant with the whole team, and the regular project meeting continued in the afternoon. So grabbing lunch or warping up were no options.
– raznagul
Jul 7 '16 at 9:49




9




9




Suggest to take a break and walk around. When there is uncomfortable silence in a long meeting it may mean that you just needed to get out of the meeting room for a few minutes. After you come back you'll probably remember something else that needed to be discussed.
– Brandin
Jul 7 '16 at 9:53





Suggest to take a break and walk around. When there is uncomfortable silence in a long meeting it may mean that you just needed to get out of the meeting room for a few minutes. After you come back you'll probably remember something else that needed to be discussed.
– Brandin
Jul 7 '16 at 9:53













Agreed with Brandin! A two hour meeting can be draining, especially if it's productive (but then you don't notice the drain). Get out, do something else. :-)
– Peter K.
Jul 7 '16 at 13:55




Agreed with Brandin! A two hour meeting can be draining, especially if it's productive (but then you don't notice the drain). Get out, do something else. :-)
– Peter K.
Jul 7 '16 at 13:55










5 Answers
5






active

oldest

votes

















up vote
5
down vote



accepted










In addition to the comments above, you are now finding out that small talk is a useful skill.



I suggest picking one or two safe topics - not religion or politics - and practice getting into conversations about them with friends and colleagues until doing so no longer feels at all uncomfortable.



I'm English, so for me the weather is the default small talk subject. The weather has to do something that can be discussed. If it is neither too hot nor too cold, too wet nor too dry, talk about how nice it is. It either prevents or permits taking a walk outside the building, which fits in nicely with taking a short walk-around break.



Of course, any time you think of something to tell or ask the users about the product, switch back to that. The objective of the small talk is to free up your mind to find other relevant material to discuss.






share|improve this answer

















  • 1




    "Who do you like for the next pope?" Uncomfortable small talk, religion, and politics all rolled into one.
    – Myles
    Jul 7 '16 at 19:37










  • Or alternatively "What do you think about the separation of state and church?" :) But if all the guys are developers, why not talk about some "new" languages or frameworks?
    – Juha Untinen
    Jul 8 '16 at 7:31











  • Can English people honestly talk about the weather beyond "It's very hot outside lately and my sweating makes me feel exasperated!", "Indeed! I dislike the heat!", "So we all agree." ?
    – Traubenfuchs
    Jul 8 '16 at 9:47










  • @Traubenfuchs "It was not quite so hot yesterday.", "But the day before was even worse.", "Do you think it will get better next week?"...
    – Patricia Shanahan
    Jul 8 '16 at 11:07

















up vote
4
down vote













Since you had a firm fixed lunch time and a gap that needed to be filled, see if there are any topics you planned on discussing that afternoon or later in other meetings that could be discussed then. If you could not because critical attendees were in the other meeting then do a preview of what will be covered in the afternoon. If you can move even some of the discussion that would result from the afternoon topics/meetings to that morning it would help mitigate other portions of the day running long or could result in the last meeting ending early, and who does not like meetings that end early?



If you have absolutely nothing to fill it with, then as Brandin said in the comments take a break.






share|improve this answer























  • I don't think this is a great idea if CEOs on both sides are scheduled to be in the afternoon session. "Don't worry boss(es) we covered this without you this morning!" may not go over well.
    – Myles
    Jul 7 '16 at 19:34










  • @Myles Oh good point, I missed that part. I will update my answer with a caviot
    – Anketam
    Jul 7 '16 at 20:09

















up vote
1
down vote













Since as you said, the first two hours were productive it is clear that there would be subjects adjacent to what you covered that could have been discussed. For example you could have discussed some other aspects of the product that the user may have found interesting such as design tradeoffs that you had to make. Similarly you could have asked the user what other features they would like to see in the product.



I have to say that you will go a lot further in what you do if you can stretch yourself beyond what the CEO and project managers told you to do. The situation was only awkward because you let it be so.






share|improve this answer




























    up vote
    1
    down vote













    Outside of cultivating the ability to do small talk as was mentioned, you can also spend some time reviewing what you did and the findings that you made. Taking some time to sum up and make sure everyone is on the same page is usually time well spent.






    share|improve this answer

















    • 2




      You could even have used that time to produce a document with what you learned.
      – HLGEM
      Jul 7 '16 at 16:56

















    up vote
    1
    down vote













    "It looks like we're done early, so unless there's something you'd like to bring up I'll close up now and return the remaining time for you to to other things with. See you (whenever the next meeting is)!"






    share|improve this answer





















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      5 Answers
      5






      active

      oldest

      votes








      5 Answers
      5






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      5
      down vote



      accepted










      In addition to the comments above, you are now finding out that small talk is a useful skill.



      I suggest picking one or two safe topics - not religion or politics - and practice getting into conversations about them with friends and colleagues until doing so no longer feels at all uncomfortable.



      I'm English, so for me the weather is the default small talk subject. The weather has to do something that can be discussed. If it is neither too hot nor too cold, too wet nor too dry, talk about how nice it is. It either prevents or permits taking a walk outside the building, which fits in nicely with taking a short walk-around break.



      Of course, any time you think of something to tell or ask the users about the product, switch back to that. The objective of the small talk is to free up your mind to find other relevant material to discuss.






      share|improve this answer

















      • 1




        "Who do you like for the next pope?" Uncomfortable small talk, religion, and politics all rolled into one.
        – Myles
        Jul 7 '16 at 19:37










      • Or alternatively "What do you think about the separation of state and church?" :) But if all the guys are developers, why not talk about some "new" languages or frameworks?
        – Juha Untinen
        Jul 8 '16 at 7:31











      • Can English people honestly talk about the weather beyond "It's very hot outside lately and my sweating makes me feel exasperated!", "Indeed! I dislike the heat!", "So we all agree." ?
        – Traubenfuchs
        Jul 8 '16 at 9:47










      • @Traubenfuchs "It was not quite so hot yesterday.", "But the day before was even worse.", "Do you think it will get better next week?"...
        – Patricia Shanahan
        Jul 8 '16 at 11:07














      up vote
      5
      down vote



      accepted










      In addition to the comments above, you are now finding out that small talk is a useful skill.



      I suggest picking one or two safe topics - not religion or politics - and practice getting into conversations about them with friends and colleagues until doing so no longer feels at all uncomfortable.



      I'm English, so for me the weather is the default small talk subject. The weather has to do something that can be discussed. If it is neither too hot nor too cold, too wet nor too dry, talk about how nice it is. It either prevents or permits taking a walk outside the building, which fits in nicely with taking a short walk-around break.



      Of course, any time you think of something to tell or ask the users about the product, switch back to that. The objective of the small talk is to free up your mind to find other relevant material to discuss.






      share|improve this answer

















      • 1




        "Who do you like for the next pope?" Uncomfortable small talk, religion, and politics all rolled into one.
        – Myles
        Jul 7 '16 at 19:37










      • Or alternatively "What do you think about the separation of state and church?" :) But if all the guys are developers, why not talk about some "new" languages or frameworks?
        – Juha Untinen
        Jul 8 '16 at 7:31











      • Can English people honestly talk about the weather beyond "It's very hot outside lately and my sweating makes me feel exasperated!", "Indeed! I dislike the heat!", "So we all agree." ?
        – Traubenfuchs
        Jul 8 '16 at 9:47










      • @Traubenfuchs "It was not quite so hot yesterday.", "But the day before was even worse.", "Do you think it will get better next week?"...
        – Patricia Shanahan
        Jul 8 '16 at 11:07












      up vote
      5
      down vote



      accepted







      up vote
      5
      down vote



      accepted






      In addition to the comments above, you are now finding out that small talk is a useful skill.



      I suggest picking one or two safe topics - not religion or politics - and practice getting into conversations about them with friends and colleagues until doing so no longer feels at all uncomfortable.



      I'm English, so for me the weather is the default small talk subject. The weather has to do something that can be discussed. If it is neither too hot nor too cold, too wet nor too dry, talk about how nice it is. It either prevents or permits taking a walk outside the building, which fits in nicely with taking a short walk-around break.



      Of course, any time you think of something to tell or ask the users about the product, switch back to that. The objective of the small talk is to free up your mind to find other relevant material to discuss.






      share|improve this answer













      In addition to the comments above, you are now finding out that small talk is a useful skill.



      I suggest picking one or two safe topics - not religion or politics - and practice getting into conversations about them with friends and colleagues until doing so no longer feels at all uncomfortable.



      I'm English, so for me the weather is the default small talk subject. The weather has to do something that can be discussed. If it is neither too hot nor too cold, too wet nor too dry, talk about how nice it is. It either prevents or permits taking a walk outside the building, which fits in nicely with taking a short walk-around break.



      Of course, any time you think of something to tell or ask the users about the product, switch back to that. The objective of the small talk is to free up your mind to find other relevant material to discuss.







      share|improve this answer













      share|improve this answer



      share|improve this answer











      answered Jul 7 '16 at 11:59









      Patricia Shanahan

      16.2k53256




      16.2k53256







      • 1




        "Who do you like for the next pope?" Uncomfortable small talk, religion, and politics all rolled into one.
        – Myles
        Jul 7 '16 at 19:37










      • Or alternatively "What do you think about the separation of state and church?" :) But if all the guys are developers, why not talk about some "new" languages or frameworks?
        – Juha Untinen
        Jul 8 '16 at 7:31











      • Can English people honestly talk about the weather beyond "It's very hot outside lately and my sweating makes me feel exasperated!", "Indeed! I dislike the heat!", "So we all agree." ?
        – Traubenfuchs
        Jul 8 '16 at 9:47










      • @Traubenfuchs "It was not quite so hot yesterday.", "But the day before was even worse.", "Do you think it will get better next week?"...
        – Patricia Shanahan
        Jul 8 '16 at 11:07












      • 1




        "Who do you like for the next pope?" Uncomfortable small talk, religion, and politics all rolled into one.
        – Myles
        Jul 7 '16 at 19:37










      • Or alternatively "What do you think about the separation of state and church?" :) But if all the guys are developers, why not talk about some "new" languages or frameworks?
        – Juha Untinen
        Jul 8 '16 at 7:31











      • Can English people honestly talk about the weather beyond "It's very hot outside lately and my sweating makes me feel exasperated!", "Indeed! I dislike the heat!", "So we all agree." ?
        – Traubenfuchs
        Jul 8 '16 at 9:47










      • @Traubenfuchs "It was not quite so hot yesterday.", "But the day before was even worse.", "Do you think it will get better next week?"...
        – Patricia Shanahan
        Jul 8 '16 at 11:07







      1




      1




      "Who do you like for the next pope?" Uncomfortable small talk, religion, and politics all rolled into one.
      – Myles
      Jul 7 '16 at 19:37




      "Who do you like for the next pope?" Uncomfortable small talk, religion, and politics all rolled into one.
      – Myles
      Jul 7 '16 at 19:37












      Or alternatively "What do you think about the separation of state and church?" :) But if all the guys are developers, why not talk about some "new" languages or frameworks?
      – Juha Untinen
      Jul 8 '16 at 7:31





      Or alternatively "What do you think about the separation of state and church?" :) But if all the guys are developers, why not talk about some "new" languages or frameworks?
      – Juha Untinen
      Jul 8 '16 at 7:31













      Can English people honestly talk about the weather beyond "It's very hot outside lately and my sweating makes me feel exasperated!", "Indeed! I dislike the heat!", "So we all agree." ?
      – Traubenfuchs
      Jul 8 '16 at 9:47




      Can English people honestly talk about the weather beyond "It's very hot outside lately and my sweating makes me feel exasperated!", "Indeed! I dislike the heat!", "So we all agree." ?
      – Traubenfuchs
      Jul 8 '16 at 9:47












      @Traubenfuchs "It was not quite so hot yesterday.", "But the day before was even worse.", "Do you think it will get better next week?"...
      – Patricia Shanahan
      Jul 8 '16 at 11:07




      @Traubenfuchs "It was not quite so hot yesterday.", "But the day before was even worse.", "Do you think it will get better next week?"...
      – Patricia Shanahan
      Jul 8 '16 at 11:07












      up vote
      4
      down vote













      Since you had a firm fixed lunch time and a gap that needed to be filled, see if there are any topics you planned on discussing that afternoon or later in other meetings that could be discussed then. If you could not because critical attendees were in the other meeting then do a preview of what will be covered in the afternoon. If you can move even some of the discussion that would result from the afternoon topics/meetings to that morning it would help mitigate other portions of the day running long or could result in the last meeting ending early, and who does not like meetings that end early?



      If you have absolutely nothing to fill it with, then as Brandin said in the comments take a break.






      share|improve this answer























      • I don't think this is a great idea if CEOs on both sides are scheduled to be in the afternoon session. "Don't worry boss(es) we covered this without you this morning!" may not go over well.
        – Myles
        Jul 7 '16 at 19:34










      • @Myles Oh good point, I missed that part. I will update my answer with a caviot
        – Anketam
        Jul 7 '16 at 20:09














      up vote
      4
      down vote













      Since you had a firm fixed lunch time and a gap that needed to be filled, see if there are any topics you planned on discussing that afternoon or later in other meetings that could be discussed then. If you could not because critical attendees were in the other meeting then do a preview of what will be covered in the afternoon. If you can move even some of the discussion that would result from the afternoon topics/meetings to that morning it would help mitigate other portions of the day running long or could result in the last meeting ending early, and who does not like meetings that end early?



      If you have absolutely nothing to fill it with, then as Brandin said in the comments take a break.






      share|improve this answer























      • I don't think this is a great idea if CEOs on both sides are scheduled to be in the afternoon session. "Don't worry boss(es) we covered this without you this morning!" may not go over well.
        – Myles
        Jul 7 '16 at 19:34










      • @Myles Oh good point, I missed that part. I will update my answer with a caviot
        – Anketam
        Jul 7 '16 at 20:09












      up vote
      4
      down vote










      up vote
      4
      down vote









      Since you had a firm fixed lunch time and a gap that needed to be filled, see if there are any topics you planned on discussing that afternoon or later in other meetings that could be discussed then. If you could not because critical attendees were in the other meeting then do a preview of what will be covered in the afternoon. If you can move even some of the discussion that would result from the afternoon topics/meetings to that morning it would help mitigate other portions of the day running long or could result in the last meeting ending early, and who does not like meetings that end early?



      If you have absolutely nothing to fill it with, then as Brandin said in the comments take a break.






      share|improve this answer















      Since you had a firm fixed lunch time and a gap that needed to be filled, see if there are any topics you planned on discussing that afternoon or later in other meetings that could be discussed then. If you could not because critical attendees were in the other meeting then do a preview of what will be covered in the afternoon. If you can move even some of the discussion that would result from the afternoon topics/meetings to that morning it would help mitigate other portions of the day running long or could result in the last meeting ending early, and who does not like meetings that end early?



      If you have absolutely nothing to fill it with, then as Brandin said in the comments take a break.







      share|improve this answer















      share|improve this answer



      share|improve this answer








      edited Jul 7 '16 at 20:22


























      answered Jul 7 '16 at 10:14









      Anketam

      3,75321134




      3,75321134











      • I don't think this is a great idea if CEOs on both sides are scheduled to be in the afternoon session. "Don't worry boss(es) we covered this without you this morning!" may not go over well.
        – Myles
        Jul 7 '16 at 19:34










      • @Myles Oh good point, I missed that part. I will update my answer with a caviot
        – Anketam
        Jul 7 '16 at 20:09
















      • I don't think this is a great idea if CEOs on both sides are scheduled to be in the afternoon session. "Don't worry boss(es) we covered this without you this morning!" may not go over well.
        – Myles
        Jul 7 '16 at 19:34










      • @Myles Oh good point, I missed that part. I will update my answer with a caviot
        – Anketam
        Jul 7 '16 at 20:09















      I don't think this is a great idea if CEOs on both sides are scheduled to be in the afternoon session. "Don't worry boss(es) we covered this without you this morning!" may not go over well.
      – Myles
      Jul 7 '16 at 19:34




      I don't think this is a great idea if CEOs on both sides are scheduled to be in the afternoon session. "Don't worry boss(es) we covered this without you this morning!" may not go over well.
      – Myles
      Jul 7 '16 at 19:34












      @Myles Oh good point, I missed that part. I will update my answer with a caviot
      – Anketam
      Jul 7 '16 at 20:09




      @Myles Oh good point, I missed that part. I will update my answer with a caviot
      – Anketam
      Jul 7 '16 at 20:09










      up vote
      1
      down vote













      Since as you said, the first two hours were productive it is clear that there would be subjects adjacent to what you covered that could have been discussed. For example you could have discussed some other aspects of the product that the user may have found interesting such as design tradeoffs that you had to make. Similarly you could have asked the user what other features they would like to see in the product.



      I have to say that you will go a lot further in what you do if you can stretch yourself beyond what the CEO and project managers told you to do. The situation was only awkward because you let it be so.






      share|improve this answer

























        up vote
        1
        down vote













        Since as you said, the first two hours were productive it is clear that there would be subjects adjacent to what you covered that could have been discussed. For example you could have discussed some other aspects of the product that the user may have found interesting such as design tradeoffs that you had to make. Similarly you could have asked the user what other features they would like to see in the product.



        I have to say that you will go a lot further in what you do if you can stretch yourself beyond what the CEO and project managers told you to do. The situation was only awkward because you let it be so.






        share|improve this answer























          up vote
          1
          down vote










          up vote
          1
          down vote









          Since as you said, the first two hours were productive it is clear that there would be subjects adjacent to what you covered that could have been discussed. For example you could have discussed some other aspects of the product that the user may have found interesting such as design tradeoffs that you had to make. Similarly you could have asked the user what other features they would like to see in the product.



          I have to say that you will go a lot further in what you do if you can stretch yourself beyond what the CEO and project managers told you to do. The situation was only awkward because you let it be so.






          share|improve this answer













          Since as you said, the first two hours were productive it is clear that there would be subjects adjacent to what you covered that could have been discussed. For example you could have discussed some other aspects of the product that the user may have found interesting such as design tradeoffs that you had to make. Similarly you could have asked the user what other features they would like to see in the product.



          I have to say that you will go a lot further in what you do if you can stretch yourself beyond what the CEO and project managers told you to do. The situation was only awkward because you let it be so.







          share|improve this answer













          share|improve this answer



          share|improve this answer











          answered Jul 7 '16 at 11:11









          Michael Karas

          1,7581611




          1,7581611




















              up vote
              1
              down vote













              Outside of cultivating the ability to do small talk as was mentioned, you can also spend some time reviewing what you did and the findings that you made. Taking some time to sum up and make sure everyone is on the same page is usually time well spent.






              share|improve this answer

















              • 2




                You could even have used that time to produce a document with what you learned.
                – HLGEM
                Jul 7 '16 at 16:56














              up vote
              1
              down vote













              Outside of cultivating the ability to do small talk as was mentioned, you can also spend some time reviewing what you did and the findings that you made. Taking some time to sum up and make sure everyone is on the same page is usually time well spent.






              share|improve this answer

















              • 2




                You could even have used that time to produce a document with what you learned.
                – HLGEM
                Jul 7 '16 at 16:56












              up vote
              1
              down vote










              up vote
              1
              down vote









              Outside of cultivating the ability to do small talk as was mentioned, you can also spend some time reviewing what you did and the findings that you made. Taking some time to sum up and make sure everyone is on the same page is usually time well spent.






              share|improve this answer













              Outside of cultivating the ability to do small talk as was mentioned, you can also spend some time reviewing what you did and the findings that you made. Taking some time to sum up and make sure everyone is on the same page is usually time well spent.







              share|improve this answer













              share|improve this answer



              share|improve this answer











              answered Jul 7 '16 at 13:26









              JasonJ

              6,47041334




              6,47041334







              • 2




                You could even have used that time to produce a document with what you learned.
                – HLGEM
                Jul 7 '16 at 16:56












              • 2




                You could even have used that time to produce a document with what you learned.
                – HLGEM
                Jul 7 '16 at 16:56







              2




              2




              You could even have used that time to produce a document with what you learned.
              – HLGEM
              Jul 7 '16 at 16:56




              You could even have used that time to produce a document with what you learned.
              – HLGEM
              Jul 7 '16 at 16:56










              up vote
              1
              down vote













              "It looks like we're done early, so unless there's something you'd like to bring up I'll close up now and return the remaining time for you to to other things with. See you (whenever the next meeting is)!"






              share|improve this answer

























                up vote
                1
                down vote













                "It looks like we're done early, so unless there's something you'd like to bring up I'll close up now and return the remaining time for you to to other things with. See you (whenever the next meeting is)!"






                share|improve this answer























                  up vote
                  1
                  down vote










                  up vote
                  1
                  down vote









                  "It looks like we're done early, so unless there's something you'd like to bring up I'll close up now and return the remaining time for you to to other things with. See you (whenever the next meeting is)!"






                  share|improve this answer













                  "It looks like we're done early, so unless there's something you'd like to bring up I'll close up now and return the remaining time for you to to other things with. See you (whenever the next meeting is)!"







                  share|improve this answer













                  share|improve this answer



                  share|improve this answer











                  answered Jul 7 '16 at 21:01









                  keshlam

                  41.5k1267144




                  41.5k1267144






















                       

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