How to respond for discrepancy in Background check?

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I've Joined one IT MNC and after 2.5 months they told me that they found some discrepancy in my background verification. My previous employer told them that the documents are correct but the salary is wrong because I mentioned my higher-on-paper salary. Now, my current employer wants me to draft an email for clarification and told me that that mail will decide my job future.



However, I've talked with my previous employer and they told me it happened becuase of miscommunication.



Please anybody help me to draft a solid mail. My career depends upon on one mail now.







share|improve this question






















  • what does "my higher-on-paper salary" mean.
    – mhoran_psprep
    Jan 6 '14 at 15:11










  • "My-on-paper salary" means my payslip have higher amount then they told to my current employer
    – Dhaval
    Jan 6 '14 at 15:18










  • You might also consider simply showing them your payslip, if you still have it.
    – DJClayworth
    Jan 6 '14 at 15:24










  • MNC: Multi-national corporation? Please edit.
    – Jan Doggen
    Jan 6 '14 at 15:35










  • I show them payslip but they got different information from my last to last employee.
    – Dhaval
    Jan 6 '14 at 15:37
















up vote
0
down vote

favorite












I've Joined one IT MNC and after 2.5 months they told me that they found some discrepancy in my background verification. My previous employer told them that the documents are correct but the salary is wrong because I mentioned my higher-on-paper salary. Now, my current employer wants me to draft an email for clarification and told me that that mail will decide my job future.



However, I've talked with my previous employer and they told me it happened becuase of miscommunication.



Please anybody help me to draft a solid mail. My career depends upon on one mail now.







share|improve this question






















  • what does "my higher-on-paper salary" mean.
    – mhoran_psprep
    Jan 6 '14 at 15:11










  • "My-on-paper salary" means my payslip have higher amount then they told to my current employer
    – Dhaval
    Jan 6 '14 at 15:18










  • You might also consider simply showing them your payslip, if you still have it.
    – DJClayworth
    Jan 6 '14 at 15:24










  • MNC: Multi-national corporation? Please edit.
    – Jan Doggen
    Jan 6 '14 at 15:35










  • I show them payslip but they got different information from my last to last employee.
    – Dhaval
    Jan 6 '14 at 15:37












up vote
0
down vote

favorite









up vote
0
down vote

favorite











I've Joined one IT MNC and after 2.5 months they told me that they found some discrepancy in my background verification. My previous employer told them that the documents are correct but the salary is wrong because I mentioned my higher-on-paper salary. Now, my current employer wants me to draft an email for clarification and told me that that mail will decide my job future.



However, I've talked with my previous employer and they told me it happened becuase of miscommunication.



Please anybody help me to draft a solid mail. My career depends upon on one mail now.







share|improve this question














I've Joined one IT MNC and after 2.5 months they told me that they found some discrepancy in my background verification. My previous employer told them that the documents are correct but the salary is wrong because I mentioned my higher-on-paper salary. Now, my current employer wants me to draft an email for clarification and told me that that mail will decide my job future.



However, I've talked with my previous employer and they told me it happened becuase of miscommunication.



Please anybody help me to draft a solid mail. My career depends upon on one mail now.









share|improve this question













share|improve this question




share|improve this question








edited Jan 6 '14 at 14:55









Kate Gregory

105k40232334




105k40232334










asked Jan 6 '14 at 14:39









Dhaval

111




111











  • what does "my higher-on-paper salary" mean.
    – mhoran_psprep
    Jan 6 '14 at 15:11










  • "My-on-paper salary" means my payslip have higher amount then they told to my current employer
    – Dhaval
    Jan 6 '14 at 15:18










  • You might also consider simply showing them your payslip, if you still have it.
    – DJClayworth
    Jan 6 '14 at 15:24










  • MNC: Multi-national corporation? Please edit.
    – Jan Doggen
    Jan 6 '14 at 15:35










  • I show them payslip but they got different information from my last to last employee.
    – Dhaval
    Jan 6 '14 at 15:37
















  • what does "my higher-on-paper salary" mean.
    – mhoran_psprep
    Jan 6 '14 at 15:11










  • "My-on-paper salary" means my payslip have higher amount then they told to my current employer
    – Dhaval
    Jan 6 '14 at 15:18










  • You might also consider simply showing them your payslip, if you still have it.
    – DJClayworth
    Jan 6 '14 at 15:24










  • MNC: Multi-national corporation? Please edit.
    – Jan Doggen
    Jan 6 '14 at 15:35










  • I show them payslip but they got different information from my last to last employee.
    – Dhaval
    Jan 6 '14 at 15:37















what does "my higher-on-paper salary" mean.
– mhoran_psprep
Jan 6 '14 at 15:11




what does "my higher-on-paper salary" mean.
– mhoran_psprep
Jan 6 '14 at 15:11












"My-on-paper salary" means my payslip have higher amount then they told to my current employer
– Dhaval
Jan 6 '14 at 15:18




"My-on-paper salary" means my payslip have higher amount then they told to my current employer
– Dhaval
Jan 6 '14 at 15:18












You might also consider simply showing them your payslip, if you still have it.
– DJClayworth
Jan 6 '14 at 15:24




You might also consider simply showing them your payslip, if you still have it.
– DJClayworth
Jan 6 '14 at 15:24












MNC: Multi-national corporation? Please edit.
– Jan Doggen
Jan 6 '14 at 15:35




MNC: Multi-national corporation? Please edit.
– Jan Doggen
Jan 6 '14 at 15:35












I show them payslip but they got different information from my last to last employee.
– Dhaval
Jan 6 '14 at 15:37




I show them payslip but they got different information from my last to last employee.
– Dhaval
Jan 6 '14 at 15:37










1 Answer
1






active

oldest

votes

















up vote
2
down vote













What you are saying here is that your previous employer provided a wrong (lower) salary when asked, and that they admit they were wrong. That's what your email should say. It would be a much harder email to explain why you falsified your old salary, but if you didn't you don't have a hard email to write at all. I would write something like




I have spoken to Name at Company and have been assured this is a miscommunication on their part. I assure you my previous salary was X as I stated. You should expect a new letter (email, phone call, fax, ....) from Person at Company by Date.




If you haven't been told that your old company is going to fix the problem then you could replace the last sentence with




Name has agreed to be contacted by phone at xxx to confirm this information for you.




If nobody at the old company has told you that they are going to send a new letter or that it's ok to phone them, then their claim of "miscommunication" sounds hollow and your priority right now is not writing an email, it's getting someone at your old company to fix the problem that you believe could torpedo your career.






share|improve this answer




















  • You may want to revisit the expression "creative glance." I don't think it means what you think it means.
    – Amy Blankenship
    Jan 6 '14 at 15:23










  • is fine to send an below email................................As discussed, I understand your concern about background verification and policy. It seems like miscommunication within the My X Employer management. I declare that all the documents provided by me are valid and genuine. However, if possible please do verify the documents again with my X Employer. Thanks, Dhaval
    – Dhaval
    Jan 6 '14 at 15:25






  • 2




    AnNd if you can provide a copy of your payslip to prove your salary was what you said, that too is a good idea.
    – HLGEM
    Jan 6 '14 at 16:25






  • 1




    I've already provided payslips but thing is that Payslip amount is higher than the What my previous employer mentioned in my answer of verification which is real issue now. My Previous X Employer told that Docs are correct but amount mentioned because I've demanded higher amount on payslip. However they paid me in cash and they ready to confirm it now.
    – Dhaval
    Jan 6 '14 at 16:34







  • 1




    I seriously question the wisdom and/or integrity of any employer who pays you based on what you earned at a previous position. I would not be comfortable working for anyone who demands a salary history. It is none of their business, by definition.
    – Wesley Long
    Jan 7 '14 at 1:37










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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
2
down vote













What you are saying here is that your previous employer provided a wrong (lower) salary when asked, and that they admit they were wrong. That's what your email should say. It would be a much harder email to explain why you falsified your old salary, but if you didn't you don't have a hard email to write at all. I would write something like




I have spoken to Name at Company and have been assured this is a miscommunication on their part. I assure you my previous salary was X as I stated. You should expect a new letter (email, phone call, fax, ....) from Person at Company by Date.




If you haven't been told that your old company is going to fix the problem then you could replace the last sentence with




Name has agreed to be contacted by phone at xxx to confirm this information for you.




If nobody at the old company has told you that they are going to send a new letter or that it's ok to phone them, then their claim of "miscommunication" sounds hollow and your priority right now is not writing an email, it's getting someone at your old company to fix the problem that you believe could torpedo your career.






share|improve this answer




















  • You may want to revisit the expression "creative glance." I don't think it means what you think it means.
    – Amy Blankenship
    Jan 6 '14 at 15:23










  • is fine to send an below email................................As discussed, I understand your concern about background verification and policy. It seems like miscommunication within the My X Employer management. I declare that all the documents provided by me are valid and genuine. However, if possible please do verify the documents again with my X Employer. Thanks, Dhaval
    – Dhaval
    Jan 6 '14 at 15:25






  • 2




    AnNd if you can provide a copy of your payslip to prove your salary was what you said, that too is a good idea.
    – HLGEM
    Jan 6 '14 at 16:25






  • 1




    I've already provided payslips but thing is that Payslip amount is higher than the What my previous employer mentioned in my answer of verification which is real issue now. My Previous X Employer told that Docs are correct but amount mentioned because I've demanded higher amount on payslip. However they paid me in cash and they ready to confirm it now.
    – Dhaval
    Jan 6 '14 at 16:34







  • 1




    I seriously question the wisdom and/or integrity of any employer who pays you based on what you earned at a previous position. I would not be comfortable working for anyone who demands a salary history. It is none of their business, by definition.
    – Wesley Long
    Jan 7 '14 at 1:37














up vote
2
down vote













What you are saying here is that your previous employer provided a wrong (lower) salary when asked, and that they admit they were wrong. That's what your email should say. It would be a much harder email to explain why you falsified your old salary, but if you didn't you don't have a hard email to write at all. I would write something like




I have spoken to Name at Company and have been assured this is a miscommunication on their part. I assure you my previous salary was X as I stated. You should expect a new letter (email, phone call, fax, ....) from Person at Company by Date.




If you haven't been told that your old company is going to fix the problem then you could replace the last sentence with




Name has agreed to be contacted by phone at xxx to confirm this information for you.




If nobody at the old company has told you that they are going to send a new letter or that it's ok to phone them, then their claim of "miscommunication" sounds hollow and your priority right now is not writing an email, it's getting someone at your old company to fix the problem that you believe could torpedo your career.






share|improve this answer




















  • You may want to revisit the expression "creative glance." I don't think it means what you think it means.
    – Amy Blankenship
    Jan 6 '14 at 15:23










  • is fine to send an below email................................As discussed, I understand your concern about background verification and policy. It seems like miscommunication within the My X Employer management. I declare that all the documents provided by me are valid and genuine. However, if possible please do verify the documents again with my X Employer. Thanks, Dhaval
    – Dhaval
    Jan 6 '14 at 15:25






  • 2




    AnNd if you can provide a copy of your payslip to prove your salary was what you said, that too is a good idea.
    – HLGEM
    Jan 6 '14 at 16:25






  • 1




    I've already provided payslips but thing is that Payslip amount is higher than the What my previous employer mentioned in my answer of verification which is real issue now. My Previous X Employer told that Docs are correct but amount mentioned because I've demanded higher amount on payslip. However they paid me in cash and they ready to confirm it now.
    – Dhaval
    Jan 6 '14 at 16:34







  • 1




    I seriously question the wisdom and/or integrity of any employer who pays you based on what you earned at a previous position. I would not be comfortable working for anyone who demands a salary history. It is none of their business, by definition.
    – Wesley Long
    Jan 7 '14 at 1:37












up vote
2
down vote










up vote
2
down vote









What you are saying here is that your previous employer provided a wrong (lower) salary when asked, and that they admit they were wrong. That's what your email should say. It would be a much harder email to explain why you falsified your old salary, but if you didn't you don't have a hard email to write at all. I would write something like




I have spoken to Name at Company and have been assured this is a miscommunication on their part. I assure you my previous salary was X as I stated. You should expect a new letter (email, phone call, fax, ....) from Person at Company by Date.




If you haven't been told that your old company is going to fix the problem then you could replace the last sentence with




Name has agreed to be contacted by phone at xxx to confirm this information for you.




If nobody at the old company has told you that they are going to send a new letter or that it's ok to phone them, then their claim of "miscommunication" sounds hollow and your priority right now is not writing an email, it's getting someone at your old company to fix the problem that you believe could torpedo your career.






share|improve this answer












What you are saying here is that your previous employer provided a wrong (lower) salary when asked, and that they admit they were wrong. That's what your email should say. It would be a much harder email to explain why you falsified your old salary, but if you didn't you don't have a hard email to write at all. I would write something like




I have spoken to Name at Company and have been assured this is a miscommunication on their part. I assure you my previous salary was X as I stated. You should expect a new letter (email, phone call, fax, ....) from Person at Company by Date.




If you haven't been told that your old company is going to fix the problem then you could replace the last sentence with




Name has agreed to be contacted by phone at xxx to confirm this information for you.




If nobody at the old company has told you that they are going to send a new letter or that it's ok to phone them, then their claim of "miscommunication" sounds hollow and your priority right now is not writing an email, it's getting someone at your old company to fix the problem that you believe could torpedo your career.







share|improve this answer












share|improve this answer



share|improve this answer










answered Jan 6 '14 at 14:53









Kate Gregory

105k40232334




105k40232334











  • You may want to revisit the expression "creative glance." I don't think it means what you think it means.
    – Amy Blankenship
    Jan 6 '14 at 15:23










  • is fine to send an below email................................As discussed, I understand your concern about background verification and policy. It seems like miscommunication within the My X Employer management. I declare that all the documents provided by me are valid and genuine. However, if possible please do verify the documents again with my X Employer. Thanks, Dhaval
    – Dhaval
    Jan 6 '14 at 15:25






  • 2




    AnNd if you can provide a copy of your payslip to prove your salary was what you said, that too is a good idea.
    – HLGEM
    Jan 6 '14 at 16:25






  • 1




    I've already provided payslips but thing is that Payslip amount is higher than the What my previous employer mentioned in my answer of verification which is real issue now. My Previous X Employer told that Docs are correct but amount mentioned because I've demanded higher amount on payslip. However they paid me in cash and they ready to confirm it now.
    – Dhaval
    Jan 6 '14 at 16:34







  • 1




    I seriously question the wisdom and/or integrity of any employer who pays you based on what you earned at a previous position. I would not be comfortable working for anyone who demands a salary history. It is none of their business, by definition.
    – Wesley Long
    Jan 7 '14 at 1:37
















  • You may want to revisit the expression "creative glance." I don't think it means what you think it means.
    – Amy Blankenship
    Jan 6 '14 at 15:23










  • is fine to send an below email................................As discussed, I understand your concern about background verification and policy. It seems like miscommunication within the My X Employer management. I declare that all the documents provided by me are valid and genuine. However, if possible please do verify the documents again with my X Employer. Thanks, Dhaval
    – Dhaval
    Jan 6 '14 at 15:25






  • 2




    AnNd if you can provide a copy of your payslip to prove your salary was what you said, that too is a good idea.
    – HLGEM
    Jan 6 '14 at 16:25






  • 1




    I've already provided payslips but thing is that Payslip amount is higher than the What my previous employer mentioned in my answer of verification which is real issue now. My Previous X Employer told that Docs are correct but amount mentioned because I've demanded higher amount on payslip. However they paid me in cash and they ready to confirm it now.
    – Dhaval
    Jan 6 '14 at 16:34







  • 1




    I seriously question the wisdom and/or integrity of any employer who pays you based on what you earned at a previous position. I would not be comfortable working for anyone who demands a salary history. It is none of their business, by definition.
    – Wesley Long
    Jan 7 '14 at 1:37















You may want to revisit the expression "creative glance." I don't think it means what you think it means.
– Amy Blankenship
Jan 6 '14 at 15:23




You may want to revisit the expression "creative glance." I don't think it means what you think it means.
– Amy Blankenship
Jan 6 '14 at 15:23












is fine to send an below email................................As discussed, I understand your concern about background verification and policy. It seems like miscommunication within the My X Employer management. I declare that all the documents provided by me are valid and genuine. However, if possible please do verify the documents again with my X Employer. Thanks, Dhaval
– Dhaval
Jan 6 '14 at 15:25




is fine to send an below email................................As discussed, I understand your concern about background verification and policy. It seems like miscommunication within the My X Employer management. I declare that all the documents provided by me are valid and genuine. However, if possible please do verify the documents again with my X Employer. Thanks, Dhaval
– Dhaval
Jan 6 '14 at 15:25




2




2




AnNd if you can provide a copy of your payslip to prove your salary was what you said, that too is a good idea.
– HLGEM
Jan 6 '14 at 16:25




AnNd if you can provide a copy of your payslip to prove your salary was what you said, that too is a good idea.
– HLGEM
Jan 6 '14 at 16:25




1




1




I've already provided payslips but thing is that Payslip amount is higher than the What my previous employer mentioned in my answer of verification which is real issue now. My Previous X Employer told that Docs are correct but amount mentioned because I've demanded higher amount on payslip. However they paid me in cash and they ready to confirm it now.
– Dhaval
Jan 6 '14 at 16:34





I've already provided payslips but thing is that Payslip amount is higher than the What my previous employer mentioned in my answer of verification which is real issue now. My Previous X Employer told that Docs are correct but amount mentioned because I've demanded higher amount on payslip. However they paid me in cash and they ready to confirm it now.
– Dhaval
Jan 6 '14 at 16:34





1




1




I seriously question the wisdom and/or integrity of any employer who pays you based on what you earned at a previous position. I would not be comfortable working for anyone who demands a salary history. It is none of their business, by definition.
– Wesley Long
Jan 7 '14 at 1:37




I seriously question the wisdom and/or integrity of any employer who pays you based on what you earned at a previous position. I would not be comfortable working for anyone who demands a salary history. It is none of their business, by definition.
– Wesley Long
Jan 7 '14 at 1:37












 

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