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How to reply to a generated e-mail during interview [closed]
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I applied for a position in a company website. A week later I received an e-mail with instructions on how to proceed with the interview process; which involves getting back to them.
No explicit e-mail address was provided for that matter. The e-mail was sent through a recruiting platform that uses disposable/temporary e-mail addresses, masking the real address (i.e., using time stamps, alphanumeric characters, etc).
In my experience so far, I have been approached by specific HR people and talked directly to them. Thus my feel was that this is a "no-reply" e-mail [typically non-existing addresses resulting in bounced mail] and a) a real address is missing; or b) no explicit reply e-mail has been provided for some other reason. On the other hand, another applicant in the past had access to a specific e-mail (a contact person) to get back.
From your experience, is this a common practice that you have noticed -- and is the candidate expected to reply to such address, or is it better to try to reach a real HR person directly?
hiring-process email
asked Jul 31 '16 at 2:13
Kiddo
946
closed as off-topic by Jim G., Richard U, Rory Alsop, gnat, Michael Grubey Aug 2 '16 at 23:24
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking advice on company-specific regulations, agreements, or policies should be directed to your manager or HR department. Questions that address only a specific company or position are of limited use to future visitors. Questions seeking legal advice should be directed to legal professionals. For more information, click here." – Jim G., Richard U, Rory Alsop, gnat, Michael Grubey
suggest improvements |Â
up vote
0
down vote
favorite
I applied for a position in a company website. A week later I received an e-mail with instructions on how to proceed with the interview process; which involves getting back to them.
No explicit e-mail address was provided for that matter. The e-mail was sent through a recruiting platform that uses disposable/temporary e-mail addresses, masking the real address (i.e., using time stamps, alphanumeric characters, etc).
In my experience so far, I have been approached by specific HR people and talked directly to them. Thus my feel was that this is a "no-reply" e-mail [typically non-existing addresses resulting in bounced mail] and a) a real address is missing; or b) no explicit reply e-mail has been provided for some other reason. On the other hand, another applicant in the past had access to a specific e-mail (a contact person) to get back.
From your experience, is this a common practice that you have noticed -- and is the candidate expected to reply to such address, or is it better to try to reach a real HR person directly?
hiring-process email
asked Jul 31 '16 at 2:13
Kiddo
946
closed as off-topic by Jim G., Richard U, Rory Alsop, gnat, Michael Grubey Aug 2 '16 at 23:24
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking advice on company-specific regulations, agreements, or policies should be directed to your manager or HR department. Questions that address only a specific company or position are of limited use to future visitors. Questions seeking legal advice should be directed to legal professionals. For more information, click here." – Jim G., Richard U, Rory Alsop, gnat, Michael Grubey
4
Have you tried replying to the e-mail? Generated addresses can be no-reply or set up to collect replies.
– Patricia Shanahan
Jul 31 '16 at 2:16
@PatriciaShanahan - I get from your comment that this is normal practice. Is it safe to rely on this e-mail and invest time on doing some work I am to send back? Note: a person I know applied before and had access to some insider's e-mail to send back his work. My impression was that a no-reply e-mail might have been used to subtly reject some candidates.
– Kiddo
Jul 31 '16 at 2:35
1
I don't know whether it is normal practice or not for hiring. The last time I got a job by cold application was in 1970, long before widespread use of e-mail. I am just saying that you can't tell whether the e-mail goes to a real mailbox or not by its form. Generally, if someone says "reply to this address" I would assume it is connected to a mailbox.
– Patricia Shanahan
Jul 31 '16 at 2:50
I've replied to dozens of these types of emails (which come through services like Jobvite) and they are connected to a real mailbox.
– jj080808
Aug 1 '16 at 21:54
suggest improvements |Â
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I applied for a position in a company website. A week later I received an e-mail with instructions on how to proceed with the interview process; which involves getting back to them.
No explicit e-mail address was provided for that matter. The e-mail was sent through a recruiting platform that uses disposable/temporary e-mail addresses, masking the real address (i.e., using time stamps, alphanumeric characters, etc).
In my experience so far, I have been approached by specific HR people and talked directly to them. Thus my feel was that this is a "no-reply" e-mail [typically non-existing addresses resulting in bounced mail] and a) a real address is missing; or b) no explicit reply e-mail has been provided for some other reason. On the other hand, another applicant in the past had access to a specific e-mail (a contact person) to get back.
From your experience, is this a common practice that you have noticed -- and is the candidate expected to reply to such address, or is it better to try to reach a real HR person directly?
hiring-process email
asked Jul 31 '16 at 2:13
Kiddo
946
I applied for a position in a company website. A week later I received an e-mail with instructions on how to proceed with the interview process; which involves getting back to them.
No explicit e-mail address was provided for that matter. The e-mail was sent through a recruiting platform that uses disposable/temporary e-mail addresses, masking the real address (i.e., using time stamps, alphanumeric characters, etc).
In my experience so far, I have been approached by specific HR people and talked directly to them. Thus my feel was that this is a "no-reply" e-mail [typically non-existing addresses resulting in bounced mail] and a) a real address is missing; or b) no explicit reply e-mail has been provided for some other reason. On the other hand, another applicant in the past had access to a specific e-mail (a contact person) to get back.
From your experience, is this a common practice that you have noticed -- and is the candidate expected to reply to such address, or is it better to try to reach a real HR person directly?
hiring-process email
asked Jul 31 '16 at 2:13
Kiddo
946
edited Jul 31 '16 at 3:08
asked Jul 31 '16 at 2:13
Kiddo
946
asked Jul 31 '16 at 2:13
Kiddo
946
asked Jul 31 '16 at 2:13
Kiddo
946
946
closed as off-topic by Jim G., Richard U, Rory Alsop, gnat, Michael Grubey Aug 2 '16 at 23:24
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking advice on company-specific regulations, agreements, or policies should be directed to your manager or HR department. Questions that address only a specific company or position are of limited use to future visitors. Questions seeking legal advice should be directed to legal professionals. For more information, click here." – Jim G., Richard U, Rory Alsop, gnat, Michael Grubey
closed as off-topic by Jim G., Richard U, Rory Alsop, gnat, Michael Grubey Aug 2 '16 at 23:24
This question appears to be off-topic. The users who voted to close gave this specific reason:
- "Questions seeking advice on company-specific regulations, agreements, or policies should be directed to your manager or HR department. Questions that address only a specific company or position are of limited use to future visitors. Questions seeking legal advice should be directed to legal professionals. For more information, click here." – Jim G., Richard U, Rory Alsop, gnat, Michael Grubey
4
Have you tried replying to the e-mail? Generated addresses can be no-reply or set up to collect replies.
– Patricia Shanahan
Jul 31 '16 at 2:16
@PatriciaShanahan - I get from your comment that this is normal practice. Is it safe to rely on this e-mail and invest time on doing some work I am to send back? Note: a person I know applied before and had access to some insider's e-mail to send back his work. My impression was that a no-reply e-mail might have been used to subtly reject some candidates.
– Kiddo
Jul 31 '16 at 2:35
1
I don't know whether it is normal practice or not for hiring. The last time I got a job by cold application was in 1970, long before widespread use of e-mail. I am just saying that you can't tell whether the e-mail goes to a real mailbox or not by its form. Generally, if someone says "reply to this address" I would assume it is connected to a mailbox.
– Patricia Shanahan
Jul 31 '16 at 2:50
I've replied to dozens of these types of emails (which come through services like Jobvite) and they are connected to a real mailbox.
– jj080808
Aug 1 '16 at 21:54
suggest improvements |Â
4
Have you tried replying to the e-mail? Generated addresses can be no-reply or set up to collect replies.
– Patricia Shanahan
Jul 31 '16 at 2:16
@PatriciaShanahan - I get from your comment that this is normal practice. Is it safe to rely on this e-mail and invest time on doing some work I am to send back? Note: a person I know applied before and had access to some insider's e-mail to send back his work. My impression was that a no-reply e-mail might have been used to subtly reject some candidates.
– Kiddo
Jul 31 '16 at 2:35
1
I don't know whether it is normal practice or not for hiring. The last time I got a job by cold application was in 1970, long before widespread use of e-mail. I am just saying that you can't tell whether the e-mail goes to a real mailbox or not by its form. Generally, if someone says "reply to this address" I would assume it is connected to a mailbox.
– Patricia Shanahan
Jul 31 '16 at 2:50
I've replied to dozens of these types of emails (which come through services like Jobvite) and they are connected to a real mailbox.
– jj080808
Aug 1 '16 at 21:54
4
4
Have you tried replying to the e-mail? Generated addresses can be no-reply or set up to collect replies.
– Patricia Shanahan
Jul 31 '16 at 2:16
Have you tried replying to the e-mail? Generated addresses can be no-reply or set up to collect replies.
– Patricia Shanahan
Jul 31 '16 at 2:16
@PatriciaShanahan - I get from your comment that this is normal practice. Is it safe to rely on this e-mail and invest time on doing some work I am to send back? Note: a person I know applied before and had access to some insider's e-mail to send back his work. My impression was that a no-reply e-mail might have been used to subtly reject some candidates.
– Kiddo
Jul 31 '16 at 2:35
@PatriciaShanahan - I get from your comment that this is normal practice. Is it safe to rely on this e-mail and invest time on doing some work I am to send back? Note: a person I know applied before and had access to some insider's e-mail to send back his work. My impression was that a no-reply e-mail might have been used to subtly reject some candidates.
– Kiddo
Jul 31 '16 at 2:35
1
1
I don't know whether it is normal practice or not for hiring. The last time I got a job by cold application was in 1970, long before widespread use of e-mail. I am just saying that you can't tell whether the e-mail goes to a real mailbox or not by its form. Generally, if someone says "reply to this address" I would assume it is connected to a mailbox.
– Patricia Shanahan
Jul 31 '16 at 2:50
I don't know whether it is normal practice or not for hiring. The last time I got a job by cold application was in 1970, long before widespread use of e-mail. I am just saying that you can't tell whether the e-mail goes to a real mailbox or not by its form. Generally, if someone says "reply to this address" I would assume it is connected to a mailbox.
– Patricia Shanahan
Jul 31 '16 at 2:50
I've replied to dozens of these types of emails (which come through services like Jobvite) and they are connected to a real mailbox.
– jj080808
Aug 1 '16 at 21:54
I've replied to dozens of these types of emails (which come through services like Jobvite) and they are connected to a real mailbox.
– jj080808
Aug 1 '16 at 21:54
suggest improvements |Â
3 Answers
3
active
oldest
votes
up vote
8
down vote
accepted
They are using a system which generates email addresses for two reasons:
- So that they shield the HR individual's name and prevent direct queries
- So that they can track all of your correspondence automatically
Just reply to the sending address.
It's becoming increasingly common with some (particularly larger) companies and some resume-tracking systems. As @ChrisG points out in his comment - some smaller companies use these systems, too.
answered Jul 31 '16 at 13:17
Joe Strazzere
222k101648913
1
As a hiring manager at a small company, I used Monster and ZipRecruiter to handle job postings and they both behave this way. Simply reply to the email and it will go to the appropriate person/people.
– Chris G
Aug 2 '16 at 19:58
suggest improvements |Â
up vote
1
down vote
Follow the instructions in the email that you received. If there is anything that is a test it is can you follow instructions.
I would respond to the email and then follow up with a call to HR if you do not receive any response in a week. My recommendation would be to frame my follow up call as "I received and responded to the email but wanted to see if there is any additional information needed" rather than "I received a email but wasn't sure what to do about it"
answered Aug 1 '16 at 19:20
JasonJ
6,47041334
suggest improvements |Â
up vote
0
down vote
in my experience, this is not common practice. if a company is serious about hiring someone, they would make an effort to make themselves reachable and provide sufficient information to achieve that. either by having a phone number at the end of the email, a person's name, a reference number to use for correspondences.
answered Jul 31 '16 at 6:07
alhakam.ali
275136
suggest improvements |Â
3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
8
down vote
accepted
They are using a system which generates email addresses for two reasons:
- So that they shield the HR individual's name and prevent direct queries
- So that they can track all of your correspondence automatically
Just reply to the sending address.
It's becoming increasingly common with some (particularly larger) companies and some resume-tracking systems. As @ChrisG points out in his comment - some smaller companies use these systems, too.
answered Jul 31 '16 at 13:17
Joe Strazzere
222k101648913
1
As a hiring manager at a small company, I used Monster and ZipRecruiter to handle job postings and they both behave this way. Simply reply to the email and it will go to the appropriate person/people.
– Chris G
Aug 2 '16 at 19:58
suggest improvements |Â
up vote
8
down vote
accepted
They are using a system which generates email addresses for two reasons:
- So that they shield the HR individual's name and prevent direct queries
- So that they can track all of your correspondence automatically
Just reply to the sending address.
It's becoming increasingly common with some (particularly larger) companies and some resume-tracking systems. As @ChrisG points out in his comment - some smaller companies use these systems, too.
answered Jul 31 '16 at 13:17
Joe Strazzere
222k101648913
1
As a hiring manager at a small company, I used Monster and ZipRecruiter to handle job postings and they both behave this way. Simply reply to the email and it will go to the appropriate person/people.
– Chris G
Aug 2 '16 at 19:58
suggest improvements |Â
up vote
8
down vote
accepted
up vote
8
down vote
accepted
They are using a system which generates email addresses for two reasons:
- So that they shield the HR individual's name and prevent direct queries
- So that they can track all of your correspondence automatically
Just reply to the sending address.
It's becoming increasingly common with some (particularly larger) companies and some resume-tracking systems. As @ChrisG points out in his comment - some smaller companies use these systems, too.
answered Jul 31 '16 at 13:17
Joe Strazzere
222k101648913
They are using a system which generates email addresses for two reasons:
- So that they shield the HR individual's name and prevent direct queries
- So that they can track all of your correspondence automatically
Just reply to the sending address.
It's becoming increasingly common with some (particularly larger) companies and some resume-tracking systems. As @ChrisG points out in his comment - some smaller companies use these systems, too.
answered Jul 31 '16 at 13:17
Joe Strazzere
222k101648913
edited Aug 2 '16 at 23:40
answered Jul 31 '16 at 13:17
Joe Strazzere
222k101648913
answered Jul 31 '16 at 13:17
Joe Strazzere
222k101648913
answered Jul 31 '16 at 13:17
Joe Strazzere
222k101648913
222k101648913
1
As a hiring manager at a small company, I used Monster and ZipRecruiter to handle job postings and they both behave this way. Simply reply to the email and it will go to the appropriate person/people.
– Chris G
Aug 2 '16 at 19:58
suggest improvements |Â
1
As a hiring manager at a small company, I used Monster and ZipRecruiter to handle job postings and they both behave this way. Simply reply to the email and it will go to the appropriate person/people.
– Chris G
Aug 2 '16 at 19:58
1
1
As a hiring manager at a small company, I used Monster and ZipRecruiter to handle job postings and they both behave this way. Simply reply to the email and it will go to the appropriate person/people.
– Chris G
Aug 2 '16 at 19:58
As a hiring manager at a small company, I used Monster and ZipRecruiter to handle job postings and they both behave this way. Simply reply to the email and it will go to the appropriate person/people.
– Chris G
Aug 2 '16 at 19:58
suggest improvements |Â
up vote
1
down vote
Follow the instructions in the email that you received. If there is anything that is a test it is can you follow instructions.
I would respond to the email and then follow up with a call to HR if you do not receive any response in a week. My recommendation would be to frame my follow up call as "I received and responded to the email but wanted to see if there is any additional information needed" rather than "I received a email but wasn't sure what to do about it"
answered Aug 1 '16 at 19:20
JasonJ
6,47041334
suggest improvements |Â
up vote
1
down vote
Follow the instructions in the email that you received. If there is anything that is a test it is can you follow instructions.
I would respond to the email and then follow up with a call to HR if you do not receive any response in a week. My recommendation would be to frame my follow up call as "I received and responded to the email but wanted to see if there is any additional information needed" rather than "I received a email but wasn't sure what to do about it"
answered Aug 1 '16 at 19:20
JasonJ
6,47041334
suggest improvements |Â
up vote
1
down vote
up vote
1
down vote
Follow the instructions in the email that you received. If there is anything that is a test it is can you follow instructions.
I would respond to the email and then follow up with a call to HR if you do not receive any response in a week. My recommendation would be to frame my follow up call as "I received and responded to the email but wanted to see if there is any additional information needed" rather than "I received a email but wasn't sure what to do about it"
answered Aug 1 '16 at 19:20
JasonJ
6,47041334
Follow the instructions in the email that you received. If there is anything that is a test it is can you follow instructions.
I would respond to the email and then follow up with a call to HR if you do not receive any response in a week. My recommendation would be to frame my follow up call as "I received and responded to the email but wanted to see if there is any additional information needed" rather than "I received a email but wasn't sure what to do about it"
answered Aug 1 '16 at 19:20
JasonJ
6,47041334
answered Aug 1 '16 at 19:20
JasonJ
6,47041334
answered Aug 1 '16 at 19:20
JasonJ
6,47041334
answered Aug 1 '16 at 19:20
JasonJ
6,47041334
6,47041334
suggest improvements |Â
suggest improvements |Â
up vote
0
down vote
in my experience, this is not common practice. if a company is serious about hiring someone, they would make an effort to make themselves reachable and provide sufficient information to achieve that. either by having a phone number at the end of the email, a person's name, a reference number to use for correspondences.
answered Jul 31 '16 at 6:07
alhakam.ali
275136
suggest improvements |Â
up vote
0
down vote
in my experience, this is not common practice. if a company is serious about hiring someone, they would make an effort to make themselves reachable and provide sufficient information to achieve that. either by having a phone number at the end of the email, a person's name, a reference number to use for correspondences.
answered Jul 31 '16 at 6:07
alhakam.ali
275136
suggest improvements |Â
up vote
0
down vote
up vote
0
down vote
in my experience, this is not common practice. if a company is serious about hiring someone, they would make an effort to make themselves reachable and provide sufficient information to achieve that. either by having a phone number at the end of the email, a person's name, a reference number to use for correspondences.
answered Jul 31 '16 at 6:07
alhakam.ali
275136
in my experience, this is not common practice. if a company is serious about hiring someone, they would make an effort to make themselves reachable and provide sufficient information to achieve that. either by having a phone number at the end of the email, a person's name, a reference number to use for correspondences.
answered Jul 31 '16 at 6:07
alhakam.ali
275136
answered Jul 31 '16 at 6:07
alhakam.ali
275136
answered Jul 31 '16 at 6:07
alhakam.ali
275136
answered Jul 31 '16 at 6:07
alhakam.ali
275136
275136
suggest improvements |Â
suggest improvements |Â
4
Have you tried replying to the e-mail? Generated addresses can be no-reply or set up to collect replies.
– Patricia Shanahan
Jul 31 '16 at 2:16
@PatriciaShanahan - I get from your comment that this is normal practice. Is it safe to rely on this e-mail and invest time on doing some work I am to send back? Note: a person I know applied before and had access to some insider's e-mail to send back his work. My impression was that a no-reply e-mail might have been used to subtly reject some candidates.
– Kiddo
Jul 31 '16 at 2:35
1
I don't know whether it is normal practice or not for hiring. The last time I got a job by cold application was in 1970, long before widespread use of e-mail. I am just saying that you can't tell whether the e-mail goes to a real mailbox or not by its form. Generally, if someone says "reply to this address" I would assume it is connected to a mailbox.
– Patricia Shanahan
Jul 31 '16 at 2:50
I've replied to dozens of these types of emails (which come through services like Jobvite) and they are connected to a real mailbox.
– jj080808
Aug 1 '16 at 21:54