Changed position in department but others act as if I'm still doing my old job

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After a key employee left, our department reorganized and I ended up in a different position within the department. Despite a company-wide announcement, some people continue to act as if I'm still doing my old job. How do I get them to recognize that I'm doing something new and stop expecting me to essentially do both jobs?







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  • 3




    Please define "continue to act" -- do they send you requests for meetings or specific work requests under the assumption that you are the correct person to attend the meeting/do the work? Or something else?
    – jcmeloni
    Jan 13 '14 at 21:57






  • 1




    Can't you just redirect them? Eventually they will stop asking you and go to the responsible person.
    – kevin cline
    Jan 13 '14 at 22:22










  • This seems to be relatively common; I'm in the same boat because my promotion left my old duty short-staffed. It's probably temporary.
    – Yamikuronue
    Jan 14 '14 at 0:36
















up vote
6
down vote

favorite
1












After a key employee left, our department reorganized and I ended up in a different position within the department. Despite a company-wide announcement, some people continue to act as if I'm still doing my old job. How do I get them to recognize that I'm doing something new and stop expecting me to essentially do both jobs?







share|improve this question


















  • 3




    Please define "continue to act" -- do they send you requests for meetings or specific work requests under the assumption that you are the correct person to attend the meeting/do the work? Or something else?
    – jcmeloni
    Jan 13 '14 at 21:57






  • 1




    Can't you just redirect them? Eventually they will stop asking you and go to the responsible person.
    – kevin cline
    Jan 13 '14 at 22:22










  • This seems to be relatively common; I'm in the same boat because my promotion left my old duty short-staffed. It's probably temporary.
    – Yamikuronue
    Jan 14 '14 at 0:36












up vote
6
down vote

favorite
1









up vote
6
down vote

favorite
1






1





After a key employee left, our department reorganized and I ended up in a different position within the department. Despite a company-wide announcement, some people continue to act as if I'm still doing my old job. How do I get them to recognize that I'm doing something new and stop expecting me to essentially do both jobs?







share|improve this question














After a key employee left, our department reorganized and I ended up in a different position within the department. Despite a company-wide announcement, some people continue to act as if I'm still doing my old job. How do I get them to recognize that I'm doing something new and stop expecting me to essentially do both jobs?









share|improve this question













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edited Jan 14 '14 at 0:22









Neuromancer

45938




45938










asked Jan 13 '14 at 21:41









user13243

341




341







  • 3




    Please define "continue to act" -- do they send you requests for meetings or specific work requests under the assumption that you are the correct person to attend the meeting/do the work? Or something else?
    – jcmeloni
    Jan 13 '14 at 21:57






  • 1




    Can't you just redirect them? Eventually they will stop asking you and go to the responsible person.
    – kevin cline
    Jan 13 '14 at 22:22










  • This seems to be relatively common; I'm in the same boat because my promotion left my old duty short-staffed. It's probably temporary.
    – Yamikuronue
    Jan 14 '14 at 0:36












  • 3




    Please define "continue to act" -- do they send you requests for meetings or specific work requests under the assumption that you are the correct person to attend the meeting/do the work? Or something else?
    – jcmeloni
    Jan 13 '14 at 21:57






  • 1




    Can't you just redirect them? Eventually they will stop asking you and go to the responsible person.
    – kevin cline
    Jan 13 '14 at 22:22










  • This seems to be relatively common; I'm in the same boat because my promotion left my old duty short-staffed. It's probably temporary.
    – Yamikuronue
    Jan 14 '14 at 0:36







3




3




Please define "continue to act" -- do they send you requests for meetings or specific work requests under the assumption that you are the correct person to attend the meeting/do the work? Or something else?
– jcmeloni
Jan 13 '14 at 21:57




Please define "continue to act" -- do they send you requests for meetings or specific work requests under the assumption that you are the correct person to attend the meeting/do the work? Or something else?
– jcmeloni
Jan 13 '14 at 21:57




1




1




Can't you just redirect them? Eventually they will stop asking you and go to the responsible person.
– kevin cline
Jan 13 '14 at 22:22




Can't you just redirect them? Eventually they will stop asking you and go to the responsible person.
– kevin cline
Jan 13 '14 at 22:22












This seems to be relatively common; I'm in the same boat because my promotion left my old duty short-staffed. It's probably temporary.
– Yamikuronue
Jan 14 '14 at 0:36




This seems to be relatively common; I'm in the same boat because my promotion left my old duty short-staffed. It's probably temporary.
– Yamikuronue
Jan 14 '14 at 0:36










1 Answer
1






active

oldest

votes

















up vote
13
down vote













If they are your superior, then ask them for a list of your new job duties to make sure that you are all on the same page.



Anyone else, tell them, "Actually, since I transferred to my new role, I'm not supposed to be doing that any longer. Please see Dave at extension 321 for that. I'll let him know to expect you."



Polite, helpful, and direct. Can't beat it.






share|improve this answer
















  • 1




    Agreed, keep it short and simple. I would add that if the person has a problem with this, direct them to your manager so someone with more authority than you can back you up. They can direct them to the person they need to be dealing with now, and they're now made aware that people are still trying to contact you related to tasks you're no longer responsible for. This both "covers your ass", and puts the responsibility of notifying others of the change in positions back on them (where it should be).
    – MattD
    Jan 14 '14 at 20:55










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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
13
down vote













If they are your superior, then ask them for a list of your new job duties to make sure that you are all on the same page.



Anyone else, tell them, "Actually, since I transferred to my new role, I'm not supposed to be doing that any longer. Please see Dave at extension 321 for that. I'll let him know to expect you."



Polite, helpful, and direct. Can't beat it.






share|improve this answer
















  • 1




    Agreed, keep it short and simple. I would add that if the person has a problem with this, direct them to your manager so someone with more authority than you can back you up. They can direct them to the person they need to be dealing with now, and they're now made aware that people are still trying to contact you related to tasks you're no longer responsible for. This both "covers your ass", and puts the responsibility of notifying others of the change in positions back on them (where it should be).
    – MattD
    Jan 14 '14 at 20:55














up vote
13
down vote













If they are your superior, then ask them for a list of your new job duties to make sure that you are all on the same page.



Anyone else, tell them, "Actually, since I transferred to my new role, I'm not supposed to be doing that any longer. Please see Dave at extension 321 for that. I'll let him know to expect you."



Polite, helpful, and direct. Can't beat it.






share|improve this answer
















  • 1




    Agreed, keep it short and simple. I would add that if the person has a problem with this, direct them to your manager so someone with more authority than you can back you up. They can direct them to the person they need to be dealing with now, and they're now made aware that people are still trying to contact you related to tasks you're no longer responsible for. This both "covers your ass", and puts the responsibility of notifying others of the change in positions back on them (where it should be).
    – MattD
    Jan 14 '14 at 20:55












up vote
13
down vote










up vote
13
down vote









If they are your superior, then ask them for a list of your new job duties to make sure that you are all on the same page.



Anyone else, tell them, "Actually, since I transferred to my new role, I'm not supposed to be doing that any longer. Please see Dave at extension 321 for that. I'll let him know to expect you."



Polite, helpful, and direct. Can't beat it.






share|improve this answer












If they are your superior, then ask them for a list of your new job duties to make sure that you are all on the same page.



Anyone else, tell them, "Actually, since I transferred to my new role, I'm not supposed to be doing that any longer. Please see Dave at extension 321 for that. I'll let him know to expect you."



Polite, helpful, and direct. Can't beat it.







share|improve this answer












share|improve this answer



share|improve this answer










answered Jan 13 '14 at 23:44









Wesley Long

45k15100161




45k15100161







  • 1




    Agreed, keep it short and simple. I would add that if the person has a problem with this, direct them to your manager so someone with more authority than you can back you up. They can direct them to the person they need to be dealing with now, and they're now made aware that people are still trying to contact you related to tasks you're no longer responsible for. This both "covers your ass", and puts the responsibility of notifying others of the change in positions back on them (where it should be).
    – MattD
    Jan 14 '14 at 20:55












  • 1




    Agreed, keep it short and simple. I would add that if the person has a problem with this, direct them to your manager so someone with more authority than you can back you up. They can direct them to the person they need to be dealing with now, and they're now made aware that people are still trying to contact you related to tasks you're no longer responsible for. This both "covers your ass", and puts the responsibility of notifying others of the change in positions back on them (where it should be).
    – MattD
    Jan 14 '14 at 20:55







1




1




Agreed, keep it short and simple. I would add that if the person has a problem with this, direct them to your manager so someone with more authority than you can back you up. They can direct them to the person they need to be dealing with now, and they're now made aware that people are still trying to contact you related to tasks you're no longer responsible for. This both "covers your ass", and puts the responsibility of notifying others of the change in positions back on them (where it should be).
– MattD
Jan 14 '14 at 20:55




Agreed, keep it short and simple. I would add that if the person has a problem with this, direct them to your manager so someone with more authority than you can back you up. They can direct them to the person they need to be dealing with now, and they're now made aware that people are still trying to contact you related to tasks you're no longer responsible for. This both "covers your ass", and puts the responsibility of notifying others of the change in positions back on them (where it should be).
– MattD
Jan 14 '14 at 20:55












 

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