Where do I stand if I can't reach my manager? [closed]

Clash Royale CLAN TAG#URR8PPP

.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty margin-bottom:0;

up vote
-1
down vote

favorite

A family member is working as a professional cleaner for a company specialising in cleaning contracts in retail. He works "remote" in as much as he is the only cleaner on site. His contact with his manager is via SMS and phone.

Recently his relationship with his manager has deteriorated, however now we are unable to contact his manager (specifically at the moment to request holiday and ask about possible discrepancies with pay and holiday allowance). He won't answer or return calls, and has on one occasion hung up (we called from a phone he wouldn't recognise and he hung up as soon as we said who was calling). All attempts have been made during reasonable office hours.

We've so far been unable to contact his boss' boss, either.

We're getting to the point now where I believe he should leave his job, and would have a reasonable case for "constructive" dismissal.

In general are there any sort of regulations that one should be able to always contact a manager, regardless of the relationship?

professionalism management ethics company-policy united-kingdom

share|improve this question

edited Aug 29 '13 at 8:29

asked Aug 28 '13 at 15:04

Neil Barnwell

993

closed as off-topic by Joe Strazzere, Deer Hunter, Jim G., jmac, Michael Grubey Aug 29 '13 at 7:20

This question appears to be off-topic. The users who voted to close gave this specific reason:

• "Questions seeking legal advice are off-topic as they require answers by legal professionals. See: What is asking for legal advice?" – Joe Strazzere, Deer Hunter, jmac, Michael Grubey

If this question can be reworded to fit the rules in the help center, please edit the question.

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  What is the reason he's trying to contact the manager?
  – Allen Gould
  Aug 28 '13 at 15:18
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Also it might be worth adding in is this a cash in hand job or is there actually a law binding contract involved for a job as a cleaner?
  – Michael Grubey
  Aug 28 '13 at 15:39
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  When asking legal questions, remember that you are talking to a world-wide audience here. Employment laws differ a lot between different countries.
  – Philipp
  Aug 28 '13 at 16:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Is he still being paid?
  – thursdaysgeek
  Aug 28 '13 at 17:31
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  I don't see how this is a legal question. OP simply mentions legal action, doesn't ask any advice about it.
  – rath
  Aug 28 '13 at 17:45
  

  
  
  
  

 | 
show 2 more comments

up vote
-1
down vote

favorite

A family member is working as a professional cleaner for a company specialising in cleaning contracts in retail. He works "remote" in as much as he is the only cleaner on site. His contact with his manager is via SMS and phone.

Recently his relationship with his manager has deteriorated, however now we are unable to contact his manager (specifically at the moment to request holiday and ask about possible discrepancies with pay and holiday allowance). He won't answer or return calls, and has on one occasion hung up (we called from a phone he wouldn't recognise and he hung up as soon as we said who was calling). All attempts have been made during reasonable office hours.

We've so far been unable to contact his boss' boss, either.

We're getting to the point now where I believe he should leave his job, and would have a reasonable case for "constructive" dismissal.

In general are there any sort of regulations that one should be able to always contact a manager, regardless of the relationship?

professionalism management ethics company-policy united-kingdom

share|improve this question

edited Aug 29 '13 at 8:29

asked Aug 28 '13 at 15:04

Neil Barnwell

993

closed as off-topic by Joe Strazzere, Deer Hunter, Jim G., jmac, Michael Grubey Aug 29 '13 at 7:20

This question appears to be off-topic. The users who voted to close gave this specific reason:

• "Questions seeking legal advice are off-topic as they require answers by legal professionals. See: What is asking for legal advice?" – Joe Strazzere, Deer Hunter, jmac, Michael Grubey

If this question can be reworded to fit the rules in the help center, please edit the question.

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  What is the reason he's trying to contact the manager?
  – Allen Gould
  Aug 28 '13 at 15:18
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Also it might be worth adding in is this a cash in hand job or is there actually a law binding contract involved for a job as a cleaner?
  – Michael Grubey
  Aug 28 '13 at 15:39
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  When asking legal questions, remember that you are talking to a world-wide audience here. Employment laws differ a lot between different countries.
  – Philipp
  Aug 28 '13 at 16:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Is he still being paid?
  – thursdaysgeek
  Aug 28 '13 at 17:31
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  I don't see how this is a legal question. OP simply mentions legal action, doesn't ask any advice about it.
  – rath
  Aug 28 '13 at 17:45
  

  
  
  
  

 | 
show 2 more comments

up vote
-1
down vote

favorite

up vote
-1
down vote

favorite

A family member is working as a professional cleaner for a company specialising in cleaning contracts in retail. He works "remote" in as much as he is the only cleaner on site. His contact with his manager is via SMS and phone.

Recently his relationship with his manager has deteriorated, however now we are unable to contact his manager (specifically at the moment to request holiday and ask about possible discrepancies with pay and holiday allowance). He won't answer or return calls, and has on one occasion hung up (we called from a phone he wouldn't recognise and he hung up as soon as we said who was calling). All attempts have been made during reasonable office hours.

We've so far been unable to contact his boss' boss, either.

We're getting to the point now where I believe he should leave his job, and would have a reasonable case for "constructive" dismissal.

In general are there any sort of regulations that one should be able to always contact a manager, regardless of the relationship?

professionalism management ethics company-policy united-kingdom

share|improve this question

edited Aug 29 '13 at 8:29

asked Aug 28 '13 at 15:04

Neil Barnwell

993

A family member is working as a professional cleaner for a company specialising in cleaning contracts in retail. He works "remote" in as much as he is the only cleaner on site. His contact with his manager is via SMS and phone.

Recently his relationship with his manager has deteriorated, however now we are unable to contact his manager (specifically at the moment to request holiday and ask about possible discrepancies with pay and holiday allowance). He won't answer or return calls, and has on one occasion hung up (we called from a phone he wouldn't recognise and he hung up as soon as we said who was calling). All attempts have been made during reasonable office hours.

We've so far been unable to contact his boss' boss, either.

We're getting to the point now where I believe he should leave his job, and would have a reasonable case for "constructive" dismissal.

In general are there any sort of regulations that one should be able to always contact a manager, regardless of the relationship?

professionalism management ethics company-policy united-kingdom

share|improve this question

edited Aug 29 '13 at 8:29

asked Aug 28 '13 at 15:04

Neil Barnwell

993

share|improve this question

share|improve this question

edited Aug 29 '13 at 8:29

edited Aug 29 '13 at 8:29

edited Aug 29 '13 at 8:29

asked Aug 28 '13 at 15:04

Neil Barnwell

993

asked Aug 28 '13 at 15:04

Neil Barnwell

993

asked Aug 28 '13 at 15:04

Neil Barnwell

993

993

closed as off-topic by Joe Strazzere, Deer Hunter, Jim G., jmac, Michael Grubey Aug 29 '13 at 7:20

This question appears to be off-topic. The users who voted to close gave this specific reason:

• "Questions seeking legal advice are off-topic as they require answers by legal professionals. See: What is asking for legal advice?" – Joe Strazzere, Deer Hunter, jmac, Michael Grubey

If this question can be reworded to fit the rules in the help center, please edit the question.

closed as off-topic by Joe Strazzere, Deer Hunter, Jim G., jmac, Michael Grubey Aug 29 '13 at 7:20

This question appears to be off-topic. The users who voted to close gave this specific reason:

• "Questions seeking legal advice are off-topic as they require answers by legal professionals. See: What is asking for legal advice?" – Joe Strazzere, Deer Hunter, jmac, Michael Grubey

If this question can be reworded to fit the rules in the help center, please edit the question.

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  What is the reason he's trying to contact the manager?
  – Allen Gould
  Aug 28 '13 at 15:18
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Also it might be worth adding in is this a cash in hand job or is there actually a law binding contract involved for a job as a cleaner?
  – Michael Grubey
  Aug 28 '13 at 15:39
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  When asking legal questions, remember that you are talking to a world-wide audience here. Employment laws differ a lot between different countries.
  – Philipp
  Aug 28 '13 at 16:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Is he still being paid?
  – thursdaysgeek
  Aug 28 '13 at 17:31
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  I don't see how this is a legal question. OP simply mentions legal action, doesn't ask any advice about it.
  – rath
  Aug 28 '13 at 17:45
  

  
  
  
  

 | 
show 2 more comments

• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  What is the reason he's trying to contact the manager?
  – Allen Gould
  Aug 28 '13 at 15:18
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Also it might be worth adding in is this a cash in hand job or is there actually a law binding contract involved for a job as a cleaner?
  – Michael Grubey
  Aug 28 '13 at 15:39
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  When asking legal questions, remember that you are talking to a world-wide audience here. Employment laws differ a lot between different countries.
  – Philipp
  Aug 28 '13 at 16:24
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  Is he still being paid?
  – thursdaysgeek
  Aug 28 '13 at 17:31
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  I don't see how this is a legal question. OP simply mentions legal action, doesn't ask any advice about it.
  – rath
  Aug 28 '13 at 17:45
  

  
  
  
  

1

1

What is the reason he's trying to contact the manager?
– Allen Gould
Aug 28 '13 at 15:18

What is the reason he's trying to contact the manager?
– Allen Gould
Aug 28 '13 at 15:18

Also it might be worth adding in is this a cash in hand job or is there actually a law binding contract involved for a job as a cleaner?
– Michael Grubey
Aug 28 '13 at 15:39

Also it might be worth adding in is this a cash in hand job or is there actually a law binding contract involved for a job as a cleaner?
– Michael Grubey
Aug 28 '13 at 15:39

1

1

When asking legal questions, remember that you are talking to a world-wide audience here. Employment laws differ a lot between different countries.
– Philipp
Aug 28 '13 at 16:24

When asking legal questions, remember that you are talking to a world-wide audience here. Employment laws differ a lot between different countries.
– Philipp
Aug 28 '13 at 16:24

Is he still being paid?
– thursdaysgeek
Aug 28 '13 at 17:31

Is he still being paid?
– thursdaysgeek
Aug 28 '13 at 17:31

1

1

I don't see how this is a legal question. OP simply mentions legal action, doesn't ask any advice about it.
– rath
Aug 28 '13 at 17:45

I don't see how this is a legal question. OP simply mentions legal action, doesn't ask any advice about it.
– rath
Aug 28 '13 at 17:45

 | 
show 2 more comments

1 Answer
1

active

oldest

votes

up vote
5
down vote

I'm assuming you're in the UK, but valid grounds for constructive dismissal are listed here for your country:

http://en.wikipedia.org/wiki/Constructive_dismissal

To sum it up, you'll need valid proof of the immediate manager ignoring the employee, and the employee has to resign within reasonable time of the trigger, as in when the managers began making the job difficult with the goal of pushing away the employee.

But since I'm not a lawyer, and the context isn't completely clear (what if this employee is simply incompetent and calling in the middle of the night?), don't act until you've consulted an attorney. These situations are tricky and the employee could end up shafted if mishandled.

update

To clarify, I'm in Canada so I can only speak on my experience here. One should always be able to contact a manager, otherwise this falls under them 'ignoring concerns' and is grounds for constructive dismissal. This is regardless of relationship with the employee. Family/Friend doesn't matter, although the relationship will likely come under consideration if any legal action is taken. If there is proof from the managers perspective of overlooked incompetence due to the relationship, you may not have a leg to stand on.

share|improve this answer

edited Aug 28 '13 at 18:15

answered Aug 28 '13 at 17:45

Gallen

339211

add a comment | 

1 Answer
1

active

oldest

votes

1 Answer
1

active

oldest

votes

active

oldest

votes

active

oldest

votes

up vote
5
down vote

I'm assuming you're in the UK, but valid grounds for constructive dismissal are listed here for your country:

http://en.wikipedia.org/wiki/Constructive_dismissal

To sum it up, you'll need valid proof of the immediate manager ignoring the employee, and the employee has to resign within reasonable time of the trigger, as in when the managers began making the job difficult with the goal of pushing away the employee.

But since I'm not a lawyer, and the context isn't completely clear (what if this employee is simply incompetent and calling in the middle of the night?), don't act until you've consulted an attorney. These situations are tricky and the employee could end up shafted if mishandled.

update

To clarify, I'm in Canada so I can only speak on my experience here. One should always be able to contact a manager, otherwise this falls under them 'ignoring concerns' and is grounds for constructive dismissal. This is regardless of relationship with the employee. Family/Friend doesn't matter, although the relationship will likely come under consideration if any legal action is taken. If there is proof from the managers perspective of overlooked incompetence due to the relationship, you may not have a leg to stand on.

share|improve this answer

edited Aug 28 '13 at 18:15

answered Aug 28 '13 at 17:45

Gallen

339211

add a comment | 

up vote
5
down vote

I'm assuming you're in the UK, but valid grounds for constructive dismissal are listed here for your country:

http://en.wikipedia.org/wiki/Constructive_dismissal

To sum it up, you'll need valid proof of the immediate manager ignoring the employee, and the employee has to resign within reasonable time of the trigger, as in when the managers began making the job difficult with the goal of pushing away the employee.

But since I'm not a lawyer, and the context isn't completely clear (what if this employee is simply incompetent and calling in the middle of the night?), don't act until you've consulted an attorney. These situations are tricky and the employee could end up shafted if mishandled.

update

To clarify, I'm in Canada so I can only speak on my experience here. One should always be able to contact a manager, otherwise this falls under them 'ignoring concerns' and is grounds for constructive dismissal. This is regardless of relationship with the employee. Family/Friend doesn't matter, although the relationship will likely come under consideration if any legal action is taken. If there is proof from the managers perspective of overlooked incompetence due to the relationship, you may not have a leg to stand on.

share|improve this answer

edited Aug 28 '13 at 18:15

answered Aug 28 '13 at 17:45

Gallen

339211

add a comment | 

up vote
5
down vote

up vote
5
down vote

I'm assuming you're in the UK, but valid grounds for constructive dismissal are listed here for your country:

http://en.wikipedia.org/wiki/Constructive_dismissal

To sum it up, you'll need valid proof of the immediate manager ignoring the employee, and the employee has to resign within reasonable time of the trigger, as in when the managers began making the job difficult with the goal of pushing away the employee.

But since I'm not a lawyer, and the context isn't completely clear (what if this employee is simply incompetent and calling in the middle of the night?), don't act until you've consulted an attorney. These situations are tricky and the employee could end up shafted if mishandled.

update

To clarify, I'm in Canada so I can only speak on my experience here. One should always be able to contact a manager, otherwise this falls under them 'ignoring concerns' and is grounds for constructive dismissal. This is regardless of relationship with the employee. Family/Friend doesn't matter, although the relationship will likely come under consideration if any legal action is taken. If there is proof from the managers perspective of overlooked incompetence due to the relationship, you may not have a leg to stand on.

share|improve this answer

edited Aug 28 '13 at 18:15

answered Aug 28 '13 at 17:45

Gallen

339211

I'm assuming you're in the UK, but valid grounds for constructive dismissal are listed here for your country:

http://en.wikipedia.org/wiki/Constructive_dismissal

To sum it up, you'll need valid proof of the immediate manager ignoring the employee, and the employee has to resign within reasonable time of the trigger, as in when the managers began making the job difficult with the goal of pushing away the employee.

But since I'm not a lawyer, and the context isn't completely clear (what if this employee is simply incompetent and calling in the middle of the night?), don't act until you've consulted an attorney. These situations are tricky and the employee could end up shafted if mishandled.

update

To clarify, I'm in Canada so I can only speak on my experience here. One should always be able to contact a manager, otherwise this falls under them 'ignoring concerns' and is grounds for constructive dismissal. This is regardless of relationship with the employee. Family/Friend doesn't matter, although the relationship will likely come under consideration if any legal action is taken. If there is proof from the managers perspective of overlooked incompetence due to the relationship, you may not have a leg to stand on.

share|improve this answer

edited Aug 28 '13 at 18:15

answered Aug 28 '13 at 17:45

Gallen

339211

share|improve this answer

share|improve this answer

edited Aug 28 '13 at 18:15

edited Aug 28 '13 at 18:15

edited Aug 28 '13 at 18:15

answered Aug 28 '13 at 17:45

Gallen

339211

answered Aug 28 '13 at 17:45

Gallen

339211

answered Aug 28 '13 at 17:45

Gallen

339211

339211

add a comment | 

add a comment |