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How to handle a missing confirmation email for a job offer?
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I recently accepted a job offer at a bank, but did not receive the confirmation email they said they sent. Should I call them now to say I did not get it, or should I wait until my first day? Either they entered my email incorrectly, or the network is slow. It has been 4 days and 2 of them have been business days.
Everyone tells me I still have the job, even without the email, but could they still take it back with out the email?
hiring-process new-job email
edited Jun 1 '15 at 16:51
mcknz
15.6k55468
asked Jun 1 '15 at 14:13
Amber
162
suggest improvements |Â
up vote
3
down vote
favorite
I recently accepted a job offer at a bank, but did not receive the confirmation email they said they sent. Should I call them now to say I did not get it, or should I wait until my first day? Either they entered my email incorrectly, or the network is slow. It has been 4 days and 2 of them have been business days.
Everyone tells me I still have the job, even without the email, but could they still take it back with out the email?
hiring-process new-job email
edited Jun 1 '15 at 16:51
mcknz
15.6k55468
asked Jun 1 '15 at 14:13
Amber
162
5
Check your spam folder and ask them to resend the e-mail. Never put off till tomorrow what can be done today. It's better to be proactive.
– Amberta
Jun 1 '15 at 14:24
no need to say thanks in the question -- upvoting answers is the best way to say thanks.
– mcknz
Jun 1 '15 at 16:51
suggest improvements |Â
up vote
3
down vote
favorite
up vote
3
down vote
favorite
I recently accepted a job offer at a bank, but did not receive the confirmation email they said they sent. Should I call them now to say I did not get it, or should I wait until my first day? Either they entered my email incorrectly, or the network is slow. It has been 4 days and 2 of them have been business days.
Everyone tells me I still have the job, even without the email, but could they still take it back with out the email?
hiring-process new-job email
edited Jun 1 '15 at 16:51
mcknz
15.6k55468
asked Jun 1 '15 at 14:13
Amber
162
I recently accepted a job offer at a bank, but did not receive the confirmation email they said they sent. Should I call them now to say I did not get it, or should I wait until my first day? Either they entered my email incorrectly, or the network is slow. It has been 4 days and 2 of them have been business days.
Everyone tells me I still have the job, even without the email, but could they still take it back with out the email?
hiring-process new-job email
edited Jun 1 '15 at 16:51
mcknz
15.6k55468
asked Jun 1 '15 at 14:13
Amber
162
edited Jun 1 '15 at 16:51
mcknz
15.6k55468
edited Jun 1 '15 at 16:51
mcknz
15.6k55468
edited Jun 1 '15 at 16:51
mcknz
15.6k55468
15.6k55468
asked Jun 1 '15 at 14:13
Amber
162
asked Jun 1 '15 at 14:13
Amber
162
asked Jun 1 '15 at 14:13
Amber
162
162
5
Check your spam folder and ask them to resend the e-mail. Never put off till tomorrow what can be done today. It's better to be proactive.
– Amberta
Jun 1 '15 at 14:24
no need to say thanks in the question -- upvoting answers is the best way to say thanks.
– mcknz
Jun 1 '15 at 16:51
suggest improvements |Â
5
Check your spam folder and ask them to resend the e-mail. Never put off till tomorrow what can be done today. It's better to be proactive.
– Amberta
Jun 1 '15 at 14:24
no need to say thanks in the question -- upvoting answers is the best way to say thanks.
– mcknz
Jun 1 '15 at 16:51
5
5
Check your spam folder and ask them to resend the e-mail. Never put off till tomorrow what can be done today. It's better to be proactive.
– Amberta
Jun 1 '15 at 14:24
Check your spam folder and ask them to resend the e-mail. Never put off till tomorrow what can be done today. It's better to be proactive.
– Amberta
Jun 1 '15 at 14:24
no need to say thanks in the question -- upvoting answers is the best way to say thanks.
– mcknz
Jun 1 '15 at 16:51
no need to say thanks in the question -- upvoting answers is the best way to say thanks.
– mcknz
Jun 1 '15 at 16:51
suggest improvements |Â
2 Answers
2
active
oldest
votes
up vote
11
down vote
I do not know if I should call them and tell them I did not get it, or
should I wait until my first day and tell them?
I always consider an offer "unofficial" until I have the paperwork in my hands. Usually, that involves snail-mail, but I suppose email could work too.
Call them now. Tell them that you didn't receive their email and guide them through sending it correctly. As @HorusKol correctly suggests, make sure you confirm they have the correct email address on record. It should only take a few minutes of your time and their time.
You could even offer to run over to their office and pick up the printed paperwork if that would be easier for them. I've done this myself more than once.
answered Jun 1 '15 at 14:30
Joe Strazzere
223k106656922
1
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
3
Hardcopy. Definitely.
– keshlam
Jun 1 '15 at 16:28
Make sure you confirm they have the correct email address on record.
– HorusKol
Jun 1 '15 at 23:44
suggest improvements |Â
up vote
3
down vote
If you've checked all your email junk filters then just call them and ask for the confirmation email to be resent. I'm sure it's fine but it's always a good idea to have everything just in case you need to dispute something later. I don't see it being a major problem for the person to resend the email.
answered Jun 1 '15 at 14:21
Dustybin80
5,85732125
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
suggest improvements |Â
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
11
down vote
I do not know if I should call them and tell them I did not get it, or
should I wait until my first day and tell them?
I always consider an offer "unofficial" until I have the paperwork in my hands. Usually, that involves snail-mail, but I suppose email could work too.
Call them now. Tell them that you didn't receive their email and guide them through sending it correctly. As @HorusKol correctly suggests, make sure you confirm they have the correct email address on record. It should only take a few minutes of your time and their time.
You could even offer to run over to their office and pick up the printed paperwork if that would be easier for them. I've done this myself more than once.
answered Jun 1 '15 at 14:30
Joe Strazzere
223k106656922
1
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
3
Hardcopy. Definitely.
– keshlam
Jun 1 '15 at 16:28
Make sure you confirm they have the correct email address on record.
– HorusKol
Jun 1 '15 at 23:44
suggest improvements |Â
up vote
11
down vote
I do not know if I should call them and tell them I did not get it, or
should I wait until my first day and tell them?
I always consider an offer "unofficial" until I have the paperwork in my hands. Usually, that involves snail-mail, but I suppose email could work too.
Call them now. Tell them that you didn't receive their email and guide them through sending it correctly. As @HorusKol correctly suggests, make sure you confirm they have the correct email address on record. It should only take a few minutes of your time and their time.
You could even offer to run over to their office and pick up the printed paperwork if that would be easier for them. I've done this myself more than once.
answered Jun 1 '15 at 14:30
Joe Strazzere
223k106656922
1
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
3
Hardcopy. Definitely.
– keshlam
Jun 1 '15 at 16:28
Make sure you confirm they have the correct email address on record.
– HorusKol
Jun 1 '15 at 23:44
suggest improvements |Â
up vote
11
down vote
up vote
11
down vote
I do not know if I should call them and tell them I did not get it, or
should I wait until my first day and tell them?
I always consider an offer "unofficial" until I have the paperwork in my hands. Usually, that involves snail-mail, but I suppose email could work too.
Call them now. Tell them that you didn't receive their email and guide them through sending it correctly. As @HorusKol correctly suggests, make sure you confirm they have the correct email address on record. It should only take a few minutes of your time and their time.
You could even offer to run over to their office and pick up the printed paperwork if that would be easier for them. I've done this myself more than once.
answered Jun 1 '15 at 14:30
Joe Strazzere
223k106656922
I do not know if I should call them and tell them I did not get it, or
should I wait until my first day and tell them?
I always consider an offer "unofficial" until I have the paperwork in my hands. Usually, that involves snail-mail, but I suppose email could work too.
Call them now. Tell them that you didn't receive their email and guide them through sending it correctly. As @HorusKol correctly suggests, make sure you confirm they have the correct email address on record. It should only take a few minutes of your time and their time.
You could even offer to run over to their office and pick up the printed paperwork if that would be easier for them. I've done this myself more than once.
answered Jun 1 '15 at 14:30
Joe Strazzere
223k106656922
edited Oct 26 '16 at 11:07
answered Jun 1 '15 at 14:30
Joe Strazzere
223k106656922
answered Jun 1 '15 at 14:30
Joe Strazzere
223k106656922
answered Jun 1 '15 at 14:30
Joe Strazzere
223k106656922
223k106656922
1
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
3
Hardcopy. Definitely.
– keshlam
Jun 1 '15 at 16:28
Make sure you confirm they have the correct email address on record.
– HorusKol
Jun 1 '15 at 23:44
suggest improvements |Â
1
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
3
Hardcopy. Definitely.
– keshlam
Jun 1 '15 at 16:28
Make sure you confirm they have the correct email address on record.
– HorusKol
Jun 1 '15 at 23:44
1
1
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
3
3
Hardcopy. Definitely.
– keshlam
Jun 1 '15 at 16:28
Hardcopy. Definitely.
– keshlam
Jun 1 '15 at 16:28
Make sure you confirm they have the correct email address on record.
– HorusKol
Jun 1 '15 at 23:44
Make sure you confirm they have the correct email address on record.
– HorusKol
Jun 1 '15 at 23:44
suggest improvements |Â
up vote
3
down vote
If you've checked all your email junk filters then just call them and ask for the confirmation email to be resent. I'm sure it's fine but it's always a good idea to have everything just in case you need to dispute something later. I don't see it being a major problem for the person to resend the email.
answered Jun 1 '15 at 14:21
Dustybin80
5,85732125
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
suggest improvements |Â
up vote
3
down vote
If you've checked all your email junk filters then just call them and ask for the confirmation email to be resent. I'm sure it's fine but it's always a good idea to have everything just in case you need to dispute something later. I don't see it being a major problem for the person to resend the email.
answered Jun 1 '15 at 14:21
Dustybin80
5,85732125
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
suggest improvements |Â
up vote
3
down vote
up vote
3
down vote
If you've checked all your email junk filters then just call them and ask for the confirmation email to be resent. I'm sure it's fine but it's always a good idea to have everything just in case you need to dispute something later. I don't see it being a major problem for the person to resend the email.
answered Jun 1 '15 at 14:21
Dustybin80
5,85732125
If you've checked all your email junk filters then just call them and ask for the confirmation email to be resent. I'm sure it's fine but it's always a good idea to have everything just in case you need to dispute something later. I don't see it being a major problem for the person to resend the email.
answered Jun 1 '15 at 14:21
Dustybin80
5,85732125
answered Jun 1 '15 at 14:21
Dustybin80
5,85732125
answered Jun 1 '15 at 14:21
Dustybin80
5,85732125
answered Jun 1 '15 at 14:21
Dustybin80
5,85732125
5,85732125
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
suggest improvements |Â
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
Thank you for the advice. I have called them to let them know. :)
– Amber
Jun 1 '15 at 14:39
suggest improvements |Â
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5
Check your spam folder and ask them to resend the e-mail. Never put off till tomorrow what can be done today. It's better to be proactive.
– Amberta
Jun 1 '15 at 14:24
no need to say thanks in the question -- upvoting answers is the best way to say thanks.
– mcknz
Jun 1 '15 at 16:51