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Answer to an email I didn't send
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I've got one coworker from my company (working in another location than mine) who sent me an email as if I had already asked him something, but I didn't send any mail to him. I don't know him at all.
How can I tell him in a polite way that I don't understand what he is talking about?
communication colleagues email coworking
edited May 29 '15 at 11:38
Joe Strazzere
223k106656922
asked May 28 '15 at 8:41
Med
30818
suggest improvements |Â
up vote
3
down vote
favorite
I've got one coworker from my company (working in another location than mine) who sent me an email as if I had already asked him something, but I didn't send any mail to him. I don't know him at all.
How can I tell him in a polite way that I don't understand what he is talking about?
communication colleagues email coworking
edited May 29 '15 at 11:38
Joe Strazzere
223k106656922
asked May 28 '15 at 8:41
Med
30818
1
Is there something about the relationship between your two offices or this person in particular that makes you so concerned about not being seen as polite? Do you get a lot of feedback that your email comes across as impolite? This person could have very easily selected your name from an email list by accident.
– user8365
May 29 '15 at 13:24
suggest improvements |Â
up vote
3
down vote
favorite
up vote
3
down vote
favorite
I've got one coworker from my company (working in another location than mine) who sent me an email as if I had already asked him something, but I didn't send any mail to him. I don't know him at all.
How can I tell him in a polite way that I don't understand what he is talking about?
communication colleagues email coworking
edited May 29 '15 at 11:38
Joe Strazzere
223k106656922
asked May 28 '15 at 8:41
Med
30818
I've got one coworker from my company (working in another location than mine) who sent me an email as if I had already asked him something, but I didn't send any mail to him. I don't know him at all.
How can I tell him in a polite way that I don't understand what he is talking about?
communication colleagues email coworking
edited May 29 '15 at 11:38
Joe Strazzere
223k106656922
asked May 28 '15 at 8:41
Med
30818
edited May 29 '15 at 11:38
Joe Strazzere
223k106656922
edited May 29 '15 at 11:38
Joe Strazzere
223k106656922
edited May 29 '15 at 11:38
Joe Strazzere
223k106656922
223k106656922
asked May 28 '15 at 8:41
Med
30818
asked May 28 '15 at 8:41
Med
30818
asked May 28 '15 at 8:41
Med
30818
30818
1
Is there something about the relationship between your two offices or this person in particular that makes you so concerned about not being seen as polite? Do you get a lot of feedback that your email comes across as impolite? This person could have very easily selected your name from an email list by accident.
– user8365
May 29 '15 at 13:24
suggest improvements |Â
1
Is there something about the relationship between your two offices or this person in particular that makes you so concerned about not being seen as polite? Do you get a lot of feedback that your email comes across as impolite? This person could have very easily selected your name from an email list by accident.
– user8365
May 29 '15 at 13:24
1
1
Is there something about the relationship between your two offices or this person in particular that makes you so concerned about not being seen as polite? Do you get a lot of feedback that your email comes across as impolite? This person could have very easily selected your name from an email list by accident.
– user8365
May 29 '15 at 13:24
Is there something about the relationship between your two offices or this person in particular that makes you so concerned about not being seen as polite? Do you get a lot of feedback that your email comes across as impolite? This person could have very easily selected your name from an email list by accident.
– user8365
May 29 '15 at 13:24
suggest improvements |Â
3 Answers
3
active
oldest
votes
up vote
18
down vote
accepted
By far the preferred option is:
- Reply to his email, with the comment that he has perhaps sent it to you instead of his intended recipient, as that is almost certainly what has happened.
answered May 28 '15 at 9:02
Rory Alsop
5,55712340
2
If you want to be professional, always reply.
– moffeltje
May 28 '15 at 9:09
1
I will answer to him, i think in fact he sent it to the wrong people.
– Med
May 28 '15 at 9:29
1
moffeltje - there are more types of people/teams/organisations out there than I ever imagined. If you have not encountered that type of culture, then be glad :-)
– Rory Alsop
May 28 '15 at 9:33
1
@RoryAlsop - surely, in these "strict security environments", the professional approach would be reply only to the sender informing that you have received an email you think you shouldn't have, with assurances of deletion, and then delete. Otherwise, you've just allowed a potential ongoing security breach.
– HorusKol
May 28 '15 at 23:40
1
@RoryAlsop I was actualy looking for an expansion on that option. I've never worked in an environment like that so I'm quite curious.
– Myles
May 29 '15 at 13:24
 |Â
show 5 more comments
up vote
2
down vote
How can I tell him in a polite way that I don't understand what he is
talking about?
Just respond in a polite way.
"Sorry, Mr. Coworker.
When reading through this email, it seems that you feel as if I asked you X. I think there may be some confusion, as I don't recall doing that."
answered May 28 '15 at 11:17
Joe Strazzere
223k106656922
suggest improvements |Â
up vote
2
down vote
This happens quite often. Maybe there is another person with a similar name and they misentered. I would say - "hi there. Was this note intended for me?"
answered Jun 13 '15 at 3:40
Maximin
612
suggest improvements |Â
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3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
18
down vote
accepted
By far the preferred option is:
- Reply to his email, with the comment that he has perhaps sent it to you instead of his intended recipient, as that is almost certainly what has happened.
answered May 28 '15 at 9:02
Rory Alsop
5,55712340
2
If you want to be professional, always reply.
– moffeltje
May 28 '15 at 9:09
1
I will answer to him, i think in fact he sent it to the wrong people.
– Med
May 28 '15 at 9:29
1
moffeltje - there are more types of people/teams/organisations out there than I ever imagined. If you have not encountered that type of culture, then be glad :-)
– Rory Alsop
May 28 '15 at 9:33
1
@RoryAlsop - surely, in these "strict security environments", the professional approach would be reply only to the sender informing that you have received an email you think you shouldn't have, with assurances of deletion, and then delete. Otherwise, you've just allowed a potential ongoing security breach.
– HorusKol
May 28 '15 at 23:40
1
@RoryAlsop I was actualy looking for an expansion on that option. I've never worked in an environment like that so I'm quite curious.
– Myles
May 29 '15 at 13:24
 |Â
show 5 more comments
up vote
18
down vote
accepted
By far the preferred option is:
- Reply to his email, with the comment that he has perhaps sent it to you instead of his intended recipient, as that is almost certainly what has happened.
answered May 28 '15 at 9:02
Rory Alsop
5,55712340
2
If you want to be professional, always reply.
– moffeltje
May 28 '15 at 9:09
1
I will answer to him, i think in fact he sent it to the wrong people.
– Med
May 28 '15 at 9:29
1
moffeltje - there are more types of people/teams/organisations out there than I ever imagined. If you have not encountered that type of culture, then be glad :-)
– Rory Alsop
May 28 '15 at 9:33
1
@RoryAlsop - surely, in these "strict security environments", the professional approach would be reply only to the sender informing that you have received an email you think you shouldn't have, with assurances of deletion, and then delete. Otherwise, you've just allowed a potential ongoing security breach.
– HorusKol
May 28 '15 at 23:40
1
@RoryAlsop I was actualy looking for an expansion on that option. I've never worked in an environment like that so I'm quite curious.
– Myles
May 29 '15 at 13:24
 |Â
show 5 more comments
up vote
18
down vote
accepted
up vote
18
down vote
accepted
By far the preferred option is:
- Reply to his email, with the comment that he has perhaps sent it to you instead of his intended recipient, as that is almost certainly what has happened.
answered May 28 '15 at 9:02
Rory Alsop
5,55712340
By far the preferred option is:
- Reply to his email, with the comment that he has perhaps sent it to you instead of his intended recipient, as that is almost certainly what has happened.
answered May 28 '15 at 9:02
Rory Alsop
5,55712340
edited May 29 '15 at 10:34
answered May 28 '15 at 9:02
Rory Alsop
5,55712340
answered May 28 '15 at 9:02
Rory Alsop
5,55712340
answered May 28 '15 at 9:02
Rory Alsop
5,55712340
5,55712340
2
If you want to be professional, always reply.
– moffeltje
May 28 '15 at 9:09
1
I will answer to him, i think in fact he sent it to the wrong people.
– Med
May 28 '15 at 9:29
1
moffeltje - there are more types of people/teams/organisations out there than I ever imagined. If you have not encountered that type of culture, then be glad :-)
– Rory Alsop
May 28 '15 at 9:33
1
@RoryAlsop - surely, in these "strict security environments", the professional approach would be reply only to the sender informing that you have received an email you think you shouldn't have, with assurances of deletion, and then delete. Otherwise, you've just allowed a potential ongoing security breach.
– HorusKol
May 28 '15 at 23:40
1
@RoryAlsop I was actualy looking for an expansion on that option. I've never worked in an environment like that so I'm quite curious.
– Myles
May 29 '15 at 13:24
 |Â
show 5 more comments
2
If you want to be professional, always reply.
– moffeltje
May 28 '15 at 9:09
1
I will answer to him, i think in fact he sent it to the wrong people.
– Med
May 28 '15 at 9:29
1
moffeltje - there are more types of people/teams/organisations out there than I ever imagined. If you have not encountered that type of culture, then be glad :-)
– Rory Alsop
May 28 '15 at 9:33
1
@RoryAlsop - surely, in these "strict security environments", the professional approach would be reply only to the sender informing that you have received an email you think you shouldn't have, with assurances of deletion, and then delete. Otherwise, you've just allowed a potential ongoing security breach.
– HorusKol
May 28 '15 at 23:40
1
@RoryAlsop I was actualy looking for an expansion on that option. I've never worked in an environment like that so I'm quite curious.
– Myles
May 29 '15 at 13:24
2
2
If you want to be professional, always reply.
– moffeltje
May 28 '15 at 9:09
If you want to be professional, always reply.
– moffeltje
May 28 '15 at 9:09
1
1
I will answer to him, i think in fact he sent it to the wrong people.
– Med
May 28 '15 at 9:29
I will answer to him, i think in fact he sent it to the wrong people.
– Med
May 28 '15 at 9:29
1
1
moffeltje - there are more types of people/teams/organisations out there than I ever imagined. If you have not encountered that type of culture, then be glad :-)
– Rory Alsop
May 28 '15 at 9:33
moffeltje - there are more types of people/teams/organisations out there than I ever imagined. If you have not encountered that type of culture, then be glad :-)
– Rory Alsop
May 28 '15 at 9:33
1
1
@RoryAlsop - surely, in these "strict security environments", the professional approach would be reply only to the sender informing that you have received an email you think you shouldn't have, with assurances of deletion, and then delete. Otherwise, you've just allowed a potential ongoing security breach.
– HorusKol
May 28 '15 at 23:40
@RoryAlsop - surely, in these "strict security environments", the professional approach would be reply only to the sender informing that you have received an email you think you shouldn't have, with assurances of deletion, and then delete. Otherwise, you've just allowed a potential ongoing security breach.
– HorusKol
May 28 '15 at 23:40
1
1
@RoryAlsop I was actualy looking for an expansion on that option. I've never worked in an environment like that so I'm quite curious.
– Myles
May 29 '15 at 13:24
@RoryAlsop I was actualy looking for an expansion on that option. I've never worked in an environment like that so I'm quite curious.
– Myles
May 29 '15 at 13:24
 |Â
show 5 more comments
up vote
2
down vote
How can I tell him in a polite way that I don't understand what he is
talking about?
Just respond in a polite way.
"Sorry, Mr. Coworker.
When reading through this email, it seems that you feel as if I asked you X. I think there may be some confusion, as I don't recall doing that."
answered May 28 '15 at 11:17
Joe Strazzere
223k106656922
suggest improvements |Â
up vote
2
down vote
How can I tell him in a polite way that I don't understand what he is
talking about?
Just respond in a polite way.
"Sorry, Mr. Coworker.
When reading through this email, it seems that you feel as if I asked you X. I think there may be some confusion, as I don't recall doing that."
answered May 28 '15 at 11:17
Joe Strazzere
223k106656922
suggest improvements |Â
up vote
2
down vote
up vote
2
down vote
How can I tell him in a polite way that I don't understand what he is
talking about?
Just respond in a polite way.
"Sorry, Mr. Coworker.
When reading through this email, it seems that you feel as if I asked you X. I think there may be some confusion, as I don't recall doing that."
answered May 28 '15 at 11:17
Joe Strazzere
223k106656922
How can I tell him in a polite way that I don't understand what he is
talking about?
Just respond in a polite way.
"Sorry, Mr. Coworker.
When reading through this email, it seems that you feel as if I asked you X. I think there may be some confusion, as I don't recall doing that."
answered May 28 '15 at 11:17
Joe Strazzere
223k106656922
answered May 28 '15 at 11:17
Joe Strazzere
223k106656922
answered May 28 '15 at 11:17
Joe Strazzere
223k106656922
answered May 28 '15 at 11:17
Joe Strazzere
223k106656922
223k106656922
suggest improvements |Â
suggest improvements |Â
up vote
2
down vote
This happens quite often. Maybe there is another person with a similar name and they misentered. I would say - "hi there. Was this note intended for me?"
answered Jun 13 '15 at 3:40
Maximin
612
suggest improvements |Â
up vote
2
down vote
This happens quite often. Maybe there is another person with a similar name and they misentered. I would say - "hi there. Was this note intended for me?"
answered Jun 13 '15 at 3:40
Maximin
612
suggest improvements |Â
up vote
2
down vote
up vote
2
down vote
This happens quite often. Maybe there is another person with a similar name and they misentered. I would say - "hi there. Was this note intended for me?"
answered Jun 13 '15 at 3:40
Maximin
612
This happens quite often. Maybe there is another person with a similar name and they misentered. I would say - "hi there. Was this note intended for me?"
answered Jun 13 '15 at 3:40
Maximin
612
answered Jun 13 '15 at 3:40
Maximin
612
answered Jun 13 '15 at 3:40
Maximin
612
answered Jun 13 '15 at 3:40
Maximin
612
612
suggest improvements |Â
suggest improvements |Â
Â
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1
Is there something about the relationship between your two offices or this person in particular that makes you so concerned about not being seen as polite? Do you get a lot of feedback that your email comes across as impolite? This person could have very easily selected your name from an email list by accident.
– user8365
May 29 '15 at 13:24