What do you call someone who worked in IT? [closed]

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I'm arranging my resume so skills that belong together fall under the same heading. For example




Development



  • created easy to navigate websites using jQuery UI

  • carefully wrote test cases for each functional unit

  • etc.



What do you call the position who does IT related work? In these positions I often supported the developers and worked lots with VMware. Also various miscellaneous problems with various programs (such as end users firewall not turning on) was another of my responsibilities.




IT



  • managed virtual provisioning using vSphere client

  • fixed problems with various end user programs, such as firewalls

  • configured RAID for an optimal balance between speed and redundancy

  • etc.



having the heading "IT" looks silly here, what is another name? I don't think dev ops is quit the right fit.







share|improve this question













closed as too broad by gnat, paparazzo, Lilienthal♦, Dawny33, Richard U Apr 13 '16 at 12:39


Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.










  • 3




    I'd call that a system operator (sysop) role.
    – keshlam
    Apr 13 '16 at 0:44










  • In your first list, the "configured RAID" part doesn't fit (maybe should be in your second list). I don't think that is a software development activity, unless you wrote software to do that.
    – Brandin
    Apr 13 '16 at 7:59






  • 2




    "System Engineer" is fairly common (for example, an MCSE is a Microsoft Certified System Engineer), although the RAID config job falls in this category and not in that of a developer. ("Network Engineer" is another term.) A developer develops applications, a system engineer keeps the hardware and software that run the applications in working order. IT encompasses both roles.
    – BobRodes
    Apr 13 '16 at 8:15







  • 1




    How do you see RAID as development?
    – Kilisi
    Apr 13 '16 at 8:51










  • But you need the proper accreditation to be called an engineer @BobRodes
    – Just Do It
    Apr 13 '16 at 14:09
















up vote
-4
down vote

favorite












I'm arranging my resume so skills that belong together fall under the same heading. For example




Development



  • created easy to navigate websites using jQuery UI

  • carefully wrote test cases for each functional unit

  • etc.



What do you call the position who does IT related work? In these positions I often supported the developers and worked lots with VMware. Also various miscellaneous problems with various programs (such as end users firewall not turning on) was another of my responsibilities.




IT



  • managed virtual provisioning using vSphere client

  • fixed problems with various end user programs, such as firewalls

  • configured RAID for an optimal balance between speed and redundancy

  • etc.



having the heading "IT" looks silly here, what is another name? I don't think dev ops is quit the right fit.







share|improve this question













closed as too broad by gnat, paparazzo, Lilienthal♦, Dawny33, Richard U Apr 13 '16 at 12:39


Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.










  • 3




    I'd call that a system operator (sysop) role.
    – keshlam
    Apr 13 '16 at 0:44










  • In your first list, the "configured RAID" part doesn't fit (maybe should be in your second list). I don't think that is a software development activity, unless you wrote software to do that.
    – Brandin
    Apr 13 '16 at 7:59






  • 2




    "System Engineer" is fairly common (for example, an MCSE is a Microsoft Certified System Engineer), although the RAID config job falls in this category and not in that of a developer. ("Network Engineer" is another term.) A developer develops applications, a system engineer keeps the hardware and software that run the applications in working order. IT encompasses both roles.
    – BobRodes
    Apr 13 '16 at 8:15







  • 1




    How do you see RAID as development?
    – Kilisi
    Apr 13 '16 at 8:51










  • But you need the proper accreditation to be called an engineer @BobRodes
    – Just Do It
    Apr 13 '16 at 14:09












up vote
-4
down vote

favorite









up vote
-4
down vote

favorite











I'm arranging my resume so skills that belong together fall under the same heading. For example




Development



  • created easy to navigate websites using jQuery UI

  • carefully wrote test cases for each functional unit

  • etc.



What do you call the position who does IT related work? In these positions I often supported the developers and worked lots with VMware. Also various miscellaneous problems with various programs (such as end users firewall not turning on) was another of my responsibilities.




IT



  • managed virtual provisioning using vSphere client

  • fixed problems with various end user programs, such as firewalls

  • configured RAID for an optimal balance between speed and redundancy

  • etc.



having the heading "IT" looks silly here, what is another name? I don't think dev ops is quit the right fit.







share|improve this question













I'm arranging my resume so skills that belong together fall under the same heading. For example




Development



  • created easy to navigate websites using jQuery UI

  • carefully wrote test cases for each functional unit

  • etc.



What do you call the position who does IT related work? In these positions I often supported the developers and worked lots with VMware. Also various miscellaneous problems with various programs (such as end users firewall not turning on) was another of my responsibilities.




IT



  • managed virtual provisioning using vSphere client

  • fixed problems with various end user programs, such as firewalls

  • configured RAID for an optimal balance between speed and redundancy

  • etc.



having the heading "IT" looks silly here, what is another name? I don't think dev ops is quit the right fit.









share|improve this question












share|improve this question




share|improve this question








edited Apr 20 '16 at 19:39
























asked Apr 13 '16 at 0:39









DawnJoe

1036




1036




closed as too broad by gnat, paparazzo, Lilienthal♦, Dawny33, Richard U Apr 13 '16 at 12:39


Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.






closed as too broad by gnat, paparazzo, Lilienthal♦, Dawny33, Richard U Apr 13 '16 at 12:39


Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.









  • 3




    I'd call that a system operator (sysop) role.
    – keshlam
    Apr 13 '16 at 0:44










  • In your first list, the "configured RAID" part doesn't fit (maybe should be in your second list). I don't think that is a software development activity, unless you wrote software to do that.
    – Brandin
    Apr 13 '16 at 7:59






  • 2




    "System Engineer" is fairly common (for example, an MCSE is a Microsoft Certified System Engineer), although the RAID config job falls in this category and not in that of a developer. ("Network Engineer" is another term.) A developer develops applications, a system engineer keeps the hardware and software that run the applications in working order. IT encompasses both roles.
    – BobRodes
    Apr 13 '16 at 8:15







  • 1




    How do you see RAID as development?
    – Kilisi
    Apr 13 '16 at 8:51










  • But you need the proper accreditation to be called an engineer @BobRodes
    – Just Do It
    Apr 13 '16 at 14:09












  • 3




    I'd call that a system operator (sysop) role.
    – keshlam
    Apr 13 '16 at 0:44










  • In your first list, the "configured RAID" part doesn't fit (maybe should be in your second list). I don't think that is a software development activity, unless you wrote software to do that.
    – Brandin
    Apr 13 '16 at 7:59






  • 2




    "System Engineer" is fairly common (for example, an MCSE is a Microsoft Certified System Engineer), although the RAID config job falls in this category and not in that of a developer. ("Network Engineer" is another term.) A developer develops applications, a system engineer keeps the hardware and software that run the applications in working order. IT encompasses both roles.
    – BobRodes
    Apr 13 '16 at 8:15







  • 1




    How do you see RAID as development?
    – Kilisi
    Apr 13 '16 at 8:51










  • But you need the proper accreditation to be called an engineer @BobRodes
    – Just Do It
    Apr 13 '16 at 14:09







3




3




I'd call that a system operator (sysop) role.
– keshlam
Apr 13 '16 at 0:44




I'd call that a system operator (sysop) role.
– keshlam
Apr 13 '16 at 0:44












In your first list, the "configured RAID" part doesn't fit (maybe should be in your second list). I don't think that is a software development activity, unless you wrote software to do that.
– Brandin
Apr 13 '16 at 7:59




In your first list, the "configured RAID" part doesn't fit (maybe should be in your second list). I don't think that is a software development activity, unless you wrote software to do that.
– Brandin
Apr 13 '16 at 7:59




2




2




"System Engineer" is fairly common (for example, an MCSE is a Microsoft Certified System Engineer), although the RAID config job falls in this category and not in that of a developer. ("Network Engineer" is another term.) A developer develops applications, a system engineer keeps the hardware and software that run the applications in working order. IT encompasses both roles.
– BobRodes
Apr 13 '16 at 8:15





"System Engineer" is fairly common (for example, an MCSE is a Microsoft Certified System Engineer), although the RAID config job falls in this category and not in that of a developer. ("Network Engineer" is another term.) A developer develops applications, a system engineer keeps the hardware and software that run the applications in working order. IT encompasses both roles.
– BobRodes
Apr 13 '16 at 8:15





1




1




How do you see RAID as development?
– Kilisi
Apr 13 '16 at 8:51




How do you see RAID as development?
– Kilisi
Apr 13 '16 at 8:51












But you need the proper accreditation to be called an engineer @BobRodes
– Just Do It
Apr 13 '16 at 14:09




But you need the proper accreditation to be called an engineer @BobRodes
– Just Do It
Apr 13 '16 at 14:09










2 Answers
2






active

oldest

votes

















up vote
3
down vote













Have you tried one of the following terms?




  • Technical Support: "Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues."


  • Help Desk: "Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution."


  • Back-end Developer: "A back-end developer is a type of computer programmer who creates the logical back-end and core computational logic of a website, software or information system. The developer create components and features that are indirectly accessed by a user through a front-end application or system."

I hope this helps!






share|improve this answer





















  • To be 100% honest, technically I bet "Help Desk" and "Tech Support" have definitions that fit the bill, but it's been my observation people look down on those titles and they are generally considered less advance than someone who's used VMware with clusters in large data centers etc.
    – DawnJoe
    Apr 13 '16 at 3:35






  • 1




    If it fits it should be used, its a valid position which requires knowledge and experience. I've never seen anyone looking down on a tech support.
    – Just Do It
    Apr 13 '16 at 22:04










  • @JustDoIt I am glad to hear you never heard of people looking down on those positions. Where I used to work their was a lot of prejudice and office politics.
    – DawnJoe
    Apr 13 '16 at 22:35

















up vote
1
down vote













So, you were essentially DevOps, as you said - I see development (Front-end), QA and infrastructure (VMWare, raid configuration) there. I'd definitely go with that.




DevOps (a clipped compound of "development" and "operations") is a culture, movement or practice that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes.




You'll be fine with that






share|improve this answer




























    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    3
    down vote













    Have you tried one of the following terms?




    • Technical Support: "Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues."


    • Help Desk: "Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution."


    • Back-end Developer: "A back-end developer is a type of computer programmer who creates the logical back-end and core computational logic of a website, software or information system. The developer create components and features that are indirectly accessed by a user through a front-end application or system."

    I hope this helps!






    share|improve this answer





















    • To be 100% honest, technically I bet "Help Desk" and "Tech Support" have definitions that fit the bill, but it's been my observation people look down on those titles and they are generally considered less advance than someone who's used VMware with clusters in large data centers etc.
      – DawnJoe
      Apr 13 '16 at 3:35






    • 1




      If it fits it should be used, its a valid position which requires knowledge and experience. I've never seen anyone looking down on a tech support.
      – Just Do It
      Apr 13 '16 at 22:04










    • @JustDoIt I am glad to hear you never heard of people looking down on those positions. Where I used to work their was a lot of prejudice and office politics.
      – DawnJoe
      Apr 13 '16 at 22:35














    up vote
    3
    down vote













    Have you tried one of the following terms?




    • Technical Support: "Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues."


    • Help Desk: "Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution."


    • Back-end Developer: "A back-end developer is a type of computer programmer who creates the logical back-end and core computational logic of a website, software or information system. The developer create components and features that are indirectly accessed by a user through a front-end application or system."

    I hope this helps!






    share|improve this answer





















    • To be 100% honest, technically I bet "Help Desk" and "Tech Support" have definitions that fit the bill, but it's been my observation people look down on those titles and they are generally considered less advance than someone who's used VMware with clusters in large data centers etc.
      – DawnJoe
      Apr 13 '16 at 3:35






    • 1




      If it fits it should be used, its a valid position which requires knowledge and experience. I've never seen anyone looking down on a tech support.
      – Just Do It
      Apr 13 '16 at 22:04










    • @JustDoIt I am glad to hear you never heard of people looking down on those positions. Where I used to work their was a lot of prejudice and office politics.
      – DawnJoe
      Apr 13 '16 at 22:35












    up vote
    3
    down vote










    up vote
    3
    down vote









    Have you tried one of the following terms?




    • Technical Support: "Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues."


    • Help Desk: "Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution."


    • Back-end Developer: "A back-end developer is a type of computer programmer who creates the logical back-end and core computational logic of a website, software or information system. The developer create components and features that are indirectly accessed by a user through a front-end application or system."

    I hope this helps!






    share|improve this answer













    Have you tried one of the following terms?




    • Technical Support: "Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues."


    • Help Desk: "Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution."


    • Back-end Developer: "A back-end developer is a type of computer programmer who creates the logical back-end and core computational logic of a website, software or information system. The developer create components and features that are indirectly accessed by a user through a front-end application or system."

    I hope this helps!







    share|improve this answer













    share|improve this answer



    share|improve this answer











    answered Apr 13 '16 at 2:07









    Marion

    478210




    478210











    • To be 100% honest, technically I bet "Help Desk" and "Tech Support" have definitions that fit the bill, but it's been my observation people look down on those titles and they are generally considered less advance than someone who's used VMware with clusters in large data centers etc.
      – DawnJoe
      Apr 13 '16 at 3:35






    • 1




      If it fits it should be used, its a valid position which requires knowledge and experience. I've never seen anyone looking down on a tech support.
      – Just Do It
      Apr 13 '16 at 22:04










    • @JustDoIt I am glad to hear you never heard of people looking down on those positions. Where I used to work their was a lot of prejudice and office politics.
      – DawnJoe
      Apr 13 '16 at 22:35
















    • To be 100% honest, technically I bet "Help Desk" and "Tech Support" have definitions that fit the bill, but it's been my observation people look down on those titles and they are generally considered less advance than someone who's used VMware with clusters in large data centers etc.
      – DawnJoe
      Apr 13 '16 at 3:35






    • 1




      If it fits it should be used, its a valid position which requires knowledge and experience. I've never seen anyone looking down on a tech support.
      – Just Do It
      Apr 13 '16 at 22:04










    • @JustDoIt I am glad to hear you never heard of people looking down on those positions. Where I used to work their was a lot of prejudice and office politics.
      – DawnJoe
      Apr 13 '16 at 22:35















    To be 100% honest, technically I bet "Help Desk" and "Tech Support" have definitions that fit the bill, but it's been my observation people look down on those titles and they are generally considered less advance than someone who's used VMware with clusters in large data centers etc.
    – DawnJoe
    Apr 13 '16 at 3:35




    To be 100% honest, technically I bet "Help Desk" and "Tech Support" have definitions that fit the bill, but it's been my observation people look down on those titles and they are generally considered less advance than someone who's used VMware with clusters in large data centers etc.
    – DawnJoe
    Apr 13 '16 at 3:35




    1




    1




    If it fits it should be used, its a valid position which requires knowledge and experience. I've never seen anyone looking down on a tech support.
    – Just Do It
    Apr 13 '16 at 22:04




    If it fits it should be used, its a valid position which requires knowledge and experience. I've never seen anyone looking down on a tech support.
    – Just Do It
    Apr 13 '16 at 22:04












    @JustDoIt I am glad to hear you never heard of people looking down on those positions. Where I used to work their was a lot of prejudice and office politics.
    – DawnJoe
    Apr 13 '16 at 22:35




    @JustDoIt I am glad to hear you never heard of people looking down on those positions. Where I used to work their was a lot of prejudice and office politics.
    – DawnJoe
    Apr 13 '16 at 22:35












    up vote
    1
    down vote













    So, you were essentially DevOps, as you said - I see development (Front-end), QA and infrastructure (VMWare, raid configuration) there. I'd definitely go with that.




    DevOps (a clipped compound of "development" and "operations") is a culture, movement or practice that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes.




    You'll be fine with that






    share|improve this answer

























      up vote
      1
      down vote













      So, you were essentially DevOps, as you said - I see development (Front-end), QA and infrastructure (VMWare, raid configuration) there. I'd definitely go with that.




      DevOps (a clipped compound of "development" and "operations") is a culture, movement or practice that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes.




      You'll be fine with that






      share|improve this answer























        up vote
        1
        down vote










        up vote
        1
        down vote









        So, you were essentially DevOps, as you said - I see development (Front-end), QA and infrastructure (VMWare, raid configuration) there. I'd definitely go with that.




        DevOps (a clipped compound of "development" and "operations") is a culture, movement or practice that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes.




        You'll be fine with that






        share|improve this answer













        So, you were essentially DevOps, as you said - I see development (Front-end), QA and infrastructure (VMWare, raid configuration) there. I'd definitely go with that.




        DevOps (a clipped compound of "development" and "operations") is a culture, movement or practice that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes.




        You'll be fine with that







        share|improve this answer













        share|improve this answer



        share|improve this answer











        answered Apr 13 '16 at 9:25









        iamgory

        1277




        1277












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