owed back pay from head office [closed]

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We are a group of 7 ladies who perform cooking demos at a large warehouse supermarket. There was a change of management beginning of January and that's when the "glitches" started happening. The new manager said she had to get up to speed on the computer and in fact had to be sent one from the corporate office which is in CA...we are in PA. We work with a computer program called JET where we log in our demos and hours. We have been asked to work since January 22nd quite a few days that were not in the computer and, thus, we have not been paid since then. A few of the ladies have logged in up to 10 days. We are constantly being told that it's being worked on and that the corporate office is taking care of it. Every pay day....no back pay. And it continues to happen if we are asked to work on a day that doesn't appear in the program. What to do?







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closed as off-topic by The Wandering Dev Manager, AndreiROM, Dawny33, gnat, HopelessN00b Mar 9 '16 at 6:31


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "Questions seeking advice on company-specific regulations, agreements, or policies should be directed to your manager or HR department. Questions that address only a specific company or position are of limited use to future visitors. Questions seeking legal advice should be directed to legal professionals. For more information, click here." – The Wandering Dev Manager, AndreiROM, Dawny33, gnat, HopelessN00b
If this question can be reworded to fit the rules in the help center, please edit the question.












  • Given that the employer is in California, the California Department of Industrial Relations may be able to help you. dir.ca.gov/dlse/dlseWagesAndHours.html and dir.ca.gov/dlse/HowToFileWageClaim.htm
    – Kathy
    Mar 8 '16 at 18:49










  • @Kathy IANAL but I do think local employment will have jurisdiction. I worked for two out of state startups that went under and they shorted me some pay and the employment commission in my state got me paid.
    – paparazzo
    Mar 8 '16 at 21:45










  • @Frisbee Hence the "may". Hopefully my comment will inspire someone in PA to post a link to that state's employment commission, too. :)
    – Kathy
    Mar 8 '16 at 22:01
















up vote
0
down vote

favorite












We are a group of 7 ladies who perform cooking demos at a large warehouse supermarket. There was a change of management beginning of January and that's when the "glitches" started happening. The new manager said she had to get up to speed on the computer and in fact had to be sent one from the corporate office which is in CA...we are in PA. We work with a computer program called JET where we log in our demos and hours. We have been asked to work since January 22nd quite a few days that were not in the computer and, thus, we have not been paid since then. A few of the ladies have logged in up to 10 days. We are constantly being told that it's being worked on and that the corporate office is taking care of it. Every pay day....no back pay. And it continues to happen if we are asked to work on a day that doesn't appear in the program. What to do?







share|improve this question











closed as off-topic by The Wandering Dev Manager, AndreiROM, Dawny33, gnat, HopelessN00b Mar 9 '16 at 6:31


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "Questions seeking advice on company-specific regulations, agreements, or policies should be directed to your manager or HR department. Questions that address only a specific company or position are of limited use to future visitors. Questions seeking legal advice should be directed to legal professionals. For more information, click here." – The Wandering Dev Manager, AndreiROM, Dawny33, gnat, HopelessN00b
If this question can be reworded to fit the rules in the help center, please edit the question.












  • Given that the employer is in California, the California Department of Industrial Relations may be able to help you. dir.ca.gov/dlse/dlseWagesAndHours.html and dir.ca.gov/dlse/HowToFileWageClaim.htm
    – Kathy
    Mar 8 '16 at 18:49










  • @Kathy IANAL but I do think local employment will have jurisdiction. I worked for two out of state startups that went under and they shorted me some pay and the employment commission in my state got me paid.
    – paparazzo
    Mar 8 '16 at 21:45










  • @Frisbee Hence the "may". Hopefully my comment will inspire someone in PA to post a link to that state's employment commission, too. :)
    – Kathy
    Mar 8 '16 at 22:01












up vote
0
down vote

favorite









up vote
0
down vote

favorite











We are a group of 7 ladies who perform cooking demos at a large warehouse supermarket. There was a change of management beginning of January and that's when the "glitches" started happening. The new manager said she had to get up to speed on the computer and in fact had to be sent one from the corporate office which is in CA...we are in PA. We work with a computer program called JET where we log in our demos and hours. We have been asked to work since January 22nd quite a few days that were not in the computer and, thus, we have not been paid since then. A few of the ladies have logged in up to 10 days. We are constantly being told that it's being worked on and that the corporate office is taking care of it. Every pay day....no back pay. And it continues to happen if we are asked to work on a day that doesn't appear in the program. What to do?







share|improve this question











We are a group of 7 ladies who perform cooking demos at a large warehouse supermarket. There was a change of management beginning of January and that's when the "glitches" started happening. The new manager said she had to get up to speed on the computer and in fact had to be sent one from the corporate office which is in CA...we are in PA. We work with a computer program called JET where we log in our demos and hours. We have been asked to work since January 22nd quite a few days that were not in the computer and, thus, we have not been paid since then. A few of the ladies have logged in up to 10 days. We are constantly being told that it's being worked on and that the corporate office is taking care of it. Every pay day....no back pay. And it continues to happen if we are asked to work on a day that doesn't appear in the program. What to do?









share|improve this question










share|improve this question




share|improve this question









asked Mar 8 '16 at 17:37









jeanne popeck

41




41




closed as off-topic by The Wandering Dev Manager, AndreiROM, Dawny33, gnat, HopelessN00b Mar 9 '16 at 6:31


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "Questions seeking advice on company-specific regulations, agreements, or policies should be directed to your manager or HR department. Questions that address only a specific company or position are of limited use to future visitors. Questions seeking legal advice should be directed to legal professionals. For more information, click here." – The Wandering Dev Manager, AndreiROM, Dawny33, gnat, HopelessN00b
If this question can be reworded to fit the rules in the help center, please edit the question.




closed as off-topic by The Wandering Dev Manager, AndreiROM, Dawny33, gnat, HopelessN00b Mar 9 '16 at 6:31


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "Questions seeking advice on company-specific regulations, agreements, or policies should be directed to your manager or HR department. Questions that address only a specific company or position are of limited use to future visitors. Questions seeking legal advice should be directed to legal professionals. For more information, click here." – The Wandering Dev Manager, AndreiROM, Dawny33, gnat, HopelessN00b
If this question can be reworded to fit the rules in the help center, please edit the question.











  • Given that the employer is in California, the California Department of Industrial Relations may be able to help you. dir.ca.gov/dlse/dlseWagesAndHours.html and dir.ca.gov/dlse/HowToFileWageClaim.htm
    – Kathy
    Mar 8 '16 at 18:49










  • @Kathy IANAL but I do think local employment will have jurisdiction. I worked for two out of state startups that went under and they shorted me some pay and the employment commission in my state got me paid.
    – paparazzo
    Mar 8 '16 at 21:45










  • @Frisbee Hence the "may". Hopefully my comment will inspire someone in PA to post a link to that state's employment commission, too. :)
    – Kathy
    Mar 8 '16 at 22:01
















  • Given that the employer is in California, the California Department of Industrial Relations may be able to help you. dir.ca.gov/dlse/dlseWagesAndHours.html and dir.ca.gov/dlse/HowToFileWageClaim.htm
    – Kathy
    Mar 8 '16 at 18:49










  • @Kathy IANAL but I do think local employment will have jurisdiction. I worked for two out of state startups that went under and they shorted me some pay and the employment commission in my state got me paid.
    – paparazzo
    Mar 8 '16 at 21:45










  • @Frisbee Hence the "may". Hopefully my comment will inspire someone in PA to post a link to that state's employment commission, too. :)
    – Kathy
    Mar 8 '16 at 22:01















Given that the employer is in California, the California Department of Industrial Relations may be able to help you. dir.ca.gov/dlse/dlseWagesAndHours.html and dir.ca.gov/dlse/HowToFileWageClaim.htm
– Kathy
Mar 8 '16 at 18:49




Given that the employer is in California, the California Department of Industrial Relations may be able to help you. dir.ca.gov/dlse/dlseWagesAndHours.html and dir.ca.gov/dlse/HowToFileWageClaim.htm
– Kathy
Mar 8 '16 at 18:49












@Kathy IANAL but I do think local employment will have jurisdiction. I worked for two out of state startups that went under and they shorted me some pay and the employment commission in my state got me paid.
– paparazzo
Mar 8 '16 at 21:45




@Kathy IANAL but I do think local employment will have jurisdiction. I worked for two out of state startups that went under and they shorted me some pay and the employment commission in my state got me paid.
– paparazzo
Mar 8 '16 at 21:45












@Frisbee Hence the "may". Hopefully my comment will inspire someone in PA to post a link to that state's employment commission, too. :)
– Kathy
Mar 8 '16 at 22:01




@Frisbee Hence the "may". Hopefully my comment will inspire someone in PA to post a link to that state's employment commission, too. :)
– Kathy
Mar 8 '16 at 22:01










4 Answers
4






active

oldest

votes

















up vote
6
down vote













I would start with your local employment commission. They have teeth and they are free.






share|improve this answer






























    up vote
    2
    down vote













    Have your manager confirm in writing every day worked to this point and every future day not on the regular schedule until all backpay is received.To make it easy for her, email along the lines of "Please confirm that I have worked the following dates and hours: Feb 1-6 hrs, Feb 11-8hrs...". If a manager is resistant to this that would throw a big red flag for me. Once it is documented that this these days were worked but not paid, you are ensured they will be paid when the billing problem is solved.



    With respect to pushing this along so the problem does get solved, see Jimm101's excellent answer.






    share|improve this answer




























      up vote
      1
      down vote













      Bureaucracies. Someday science will find a cure.



      Until then--people will suggest many solutions, but as any good admin can tell you, they best way to get someone to move this stuff through is to "sit on them" or "walk it through".



      "Sit on them" means to keep the person on the phone until it's entered, or get an exact time to call back when it will be entered, and then call exactly at that time. You're now advertising that solving the problem will be simpler than ignoring it and hoping it magically resolves itself.



      "Walk it through" means getting person A to do the person A thing while on the phone (or in person), and then asking the next person in the process, and the phone number there, and calling that person and asking when it will be time for the next step, etc. Basically, you sit on person A, then person B, then ... check comes out on payday. Or, more likely, the check isn't correct, and someone finally understands that things are broken. Usually the next check will have it.



      In either case the responsibility is either (a) sitting with someone who doesn't care), or (b) has diffused into some adminsphere to never return. Either way, you become the annoying task they are ignoring, and by getting in their face a bit, the task gets done.



      The advantages of this are: no lost work time, you get the money, and you really don't make it adversarial. Just smile when sitting on people and nod your head when they tell you how the rest of the process won't work, but that their part is fine.






      share|improve this answer






























        up vote
        0
        down vote













        First sorry that you're in this situation.



        You should get a clear deadline of when you will receive your back pay and verify the amount. Remember to document days you worked outside of the JET program. Escalate the problem to higher management, payroll, and/or human resources. Depending on your financial situation, refuse to work days not scheduled within the JET program.



        Good luck.






        share|improve this answer




























          4 Answers
          4






          active

          oldest

          votes








          4 Answers
          4






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          6
          down vote













          I would start with your local employment commission. They have teeth and they are free.






          share|improve this answer



























            up vote
            6
            down vote













            I would start with your local employment commission. They have teeth and they are free.






            share|improve this answer

























              up vote
              6
              down vote










              up vote
              6
              down vote









              I would start with your local employment commission. They have teeth and they are free.






              share|improve this answer















              I would start with your local employment commission. They have teeth and they are free.







              share|improve this answer















              share|improve this answer



              share|improve this answer








              edited Mar 8 '16 at 19:57


























              answered Mar 8 '16 at 18:40









              paparazzo

              33.3k657106




              33.3k657106






















                  up vote
                  2
                  down vote













                  Have your manager confirm in writing every day worked to this point and every future day not on the regular schedule until all backpay is received.To make it easy for her, email along the lines of "Please confirm that I have worked the following dates and hours: Feb 1-6 hrs, Feb 11-8hrs...". If a manager is resistant to this that would throw a big red flag for me. Once it is documented that this these days were worked but not paid, you are ensured they will be paid when the billing problem is solved.



                  With respect to pushing this along so the problem does get solved, see Jimm101's excellent answer.






                  share|improve this answer

























                    up vote
                    2
                    down vote













                    Have your manager confirm in writing every day worked to this point and every future day not on the regular schedule until all backpay is received.To make it easy for her, email along the lines of "Please confirm that I have worked the following dates and hours: Feb 1-6 hrs, Feb 11-8hrs...". If a manager is resistant to this that would throw a big red flag for me. Once it is documented that this these days were worked but not paid, you are ensured they will be paid when the billing problem is solved.



                    With respect to pushing this along so the problem does get solved, see Jimm101's excellent answer.






                    share|improve this answer























                      up vote
                      2
                      down vote










                      up vote
                      2
                      down vote









                      Have your manager confirm in writing every day worked to this point and every future day not on the regular schedule until all backpay is received.To make it easy for her, email along the lines of "Please confirm that I have worked the following dates and hours: Feb 1-6 hrs, Feb 11-8hrs...". If a manager is resistant to this that would throw a big red flag for me. Once it is documented that this these days were worked but not paid, you are ensured they will be paid when the billing problem is solved.



                      With respect to pushing this along so the problem does get solved, see Jimm101's excellent answer.






                      share|improve this answer













                      Have your manager confirm in writing every day worked to this point and every future day not on the regular schedule until all backpay is received.To make it easy for her, email along the lines of "Please confirm that I have worked the following dates and hours: Feb 1-6 hrs, Feb 11-8hrs...". If a manager is resistant to this that would throw a big red flag for me. Once it is documented that this these days were worked but not paid, you are ensured they will be paid when the billing problem is solved.



                      With respect to pushing this along so the problem does get solved, see Jimm101's excellent answer.







                      share|improve this answer













                      share|improve this answer



                      share|improve this answer











                      answered Mar 8 '16 at 18:23









                      Myles

                      25.4k658104




                      25.4k658104




















                          up vote
                          1
                          down vote













                          Bureaucracies. Someday science will find a cure.



                          Until then--people will suggest many solutions, but as any good admin can tell you, they best way to get someone to move this stuff through is to "sit on them" or "walk it through".



                          "Sit on them" means to keep the person on the phone until it's entered, or get an exact time to call back when it will be entered, and then call exactly at that time. You're now advertising that solving the problem will be simpler than ignoring it and hoping it magically resolves itself.



                          "Walk it through" means getting person A to do the person A thing while on the phone (or in person), and then asking the next person in the process, and the phone number there, and calling that person and asking when it will be time for the next step, etc. Basically, you sit on person A, then person B, then ... check comes out on payday. Or, more likely, the check isn't correct, and someone finally understands that things are broken. Usually the next check will have it.



                          In either case the responsibility is either (a) sitting with someone who doesn't care), or (b) has diffused into some adminsphere to never return. Either way, you become the annoying task they are ignoring, and by getting in their face a bit, the task gets done.



                          The advantages of this are: no lost work time, you get the money, and you really don't make it adversarial. Just smile when sitting on people and nod your head when they tell you how the rest of the process won't work, but that their part is fine.






                          share|improve this answer



























                            up vote
                            1
                            down vote













                            Bureaucracies. Someday science will find a cure.



                            Until then--people will suggest many solutions, but as any good admin can tell you, they best way to get someone to move this stuff through is to "sit on them" or "walk it through".



                            "Sit on them" means to keep the person on the phone until it's entered, or get an exact time to call back when it will be entered, and then call exactly at that time. You're now advertising that solving the problem will be simpler than ignoring it and hoping it magically resolves itself.



                            "Walk it through" means getting person A to do the person A thing while on the phone (or in person), and then asking the next person in the process, and the phone number there, and calling that person and asking when it will be time for the next step, etc. Basically, you sit on person A, then person B, then ... check comes out on payday. Or, more likely, the check isn't correct, and someone finally understands that things are broken. Usually the next check will have it.



                            In either case the responsibility is either (a) sitting with someone who doesn't care), or (b) has diffused into some adminsphere to never return. Either way, you become the annoying task they are ignoring, and by getting in their face a bit, the task gets done.



                            The advantages of this are: no lost work time, you get the money, and you really don't make it adversarial. Just smile when sitting on people and nod your head when they tell you how the rest of the process won't work, but that their part is fine.






                            share|improve this answer

























                              up vote
                              1
                              down vote










                              up vote
                              1
                              down vote









                              Bureaucracies. Someday science will find a cure.



                              Until then--people will suggest many solutions, but as any good admin can tell you, they best way to get someone to move this stuff through is to "sit on them" or "walk it through".



                              "Sit on them" means to keep the person on the phone until it's entered, or get an exact time to call back when it will be entered, and then call exactly at that time. You're now advertising that solving the problem will be simpler than ignoring it and hoping it magically resolves itself.



                              "Walk it through" means getting person A to do the person A thing while on the phone (or in person), and then asking the next person in the process, and the phone number there, and calling that person and asking when it will be time for the next step, etc. Basically, you sit on person A, then person B, then ... check comes out on payday. Or, more likely, the check isn't correct, and someone finally understands that things are broken. Usually the next check will have it.



                              In either case the responsibility is either (a) sitting with someone who doesn't care), or (b) has diffused into some adminsphere to never return. Either way, you become the annoying task they are ignoring, and by getting in their face a bit, the task gets done.



                              The advantages of this are: no lost work time, you get the money, and you really don't make it adversarial. Just smile when sitting on people and nod your head when they tell you how the rest of the process won't work, but that their part is fine.






                              share|improve this answer















                              Bureaucracies. Someday science will find a cure.



                              Until then--people will suggest many solutions, but as any good admin can tell you, they best way to get someone to move this stuff through is to "sit on them" or "walk it through".



                              "Sit on them" means to keep the person on the phone until it's entered, or get an exact time to call back when it will be entered, and then call exactly at that time. You're now advertising that solving the problem will be simpler than ignoring it and hoping it magically resolves itself.



                              "Walk it through" means getting person A to do the person A thing while on the phone (or in person), and then asking the next person in the process, and the phone number there, and calling that person and asking when it will be time for the next step, etc. Basically, you sit on person A, then person B, then ... check comes out on payday. Or, more likely, the check isn't correct, and someone finally understands that things are broken. Usually the next check will have it.



                              In either case the responsibility is either (a) sitting with someone who doesn't care), or (b) has diffused into some adminsphere to never return. Either way, you become the annoying task they are ignoring, and by getting in their face a bit, the task gets done.



                              The advantages of this are: no lost work time, you get the money, and you really don't make it adversarial. Just smile when sitting on people and nod your head when they tell you how the rest of the process won't work, but that their part is fine.







                              share|improve this answer















                              share|improve this answer



                              share|improve this answer








                              edited Mar 8 '16 at 20:27


























                              answered Mar 8 '16 at 18:22









                              jimm101

                              11.6k72753




                              11.6k72753




















                                  up vote
                                  0
                                  down vote













                                  First sorry that you're in this situation.



                                  You should get a clear deadline of when you will receive your back pay and verify the amount. Remember to document days you worked outside of the JET program. Escalate the problem to higher management, payroll, and/or human resources. Depending on your financial situation, refuse to work days not scheduled within the JET program.



                                  Good luck.






                                  share|improve this answer

























                                    up vote
                                    0
                                    down vote













                                    First sorry that you're in this situation.



                                    You should get a clear deadline of when you will receive your back pay and verify the amount. Remember to document days you worked outside of the JET program. Escalate the problem to higher management, payroll, and/or human resources. Depending on your financial situation, refuse to work days not scheduled within the JET program.



                                    Good luck.






                                    share|improve this answer























                                      up vote
                                      0
                                      down vote










                                      up vote
                                      0
                                      down vote









                                      First sorry that you're in this situation.



                                      You should get a clear deadline of when you will receive your back pay and verify the amount. Remember to document days you worked outside of the JET program. Escalate the problem to higher management, payroll, and/or human resources. Depending on your financial situation, refuse to work days not scheduled within the JET program.



                                      Good luck.






                                      share|improve this answer













                                      First sorry that you're in this situation.



                                      You should get a clear deadline of when you will receive your back pay and verify the amount. Remember to document days you worked outside of the JET program. Escalate the problem to higher management, payroll, and/or human resources. Depending on your financial situation, refuse to work days not scheduled within the JET program.



                                      Good luck.







                                      share|improve this answer













                                      share|improve this answer



                                      share|improve this answer











                                      answered Mar 8 '16 at 17:58









                                      jcmack

                                      4,035729




                                      4,035729












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