How to answer client after weekend?

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Actually I want to send an email to my client after weekend. So I am confused that is it formal to say "Hope you had a nice weekend". I want to write an email in professional way because I can't lose my client.



How I start my email which convinced him to stay in-touch with me. Any help would be appreciated?



Edited:



Actually the client which I have mentioned above is an expert of company. I am working on their open-source product and I got some issue.



On this issue our discussion was continued and after weekend I am afraid that may he will not reply to my question because I wasn't answered to his questions though I have more responsibility because the problem is mine and he is just help me out.



May he felt aggressive upon not getting any response and close the discussion.
If this happen first of all I can't get any further knowledge or information from him (Who is expert and experienced person) and secondly It's very difficult for me to solve this problem.







share|improve this question






















  • Do you have other clients? How do you handle them? What is so important about him? What makes you feel that you will lose him?
    – dev
    Feb 16 '15 at 7:51










  • I need some information from my client and at weekend I was busy so I am not answering about what he asked? So after two days I want to send him an professional email so that I can convince him that I am back and say sorry for the late response.
    – Zeb
    Feb 16 '15 at 7:58










  • @Zeb: Please edit that information into your question, we need some context to answer. Also, please explain why you think answering on Monday is "late". Is there any agreement on how quickly you are supposed to answer?
    – sleske
    Feb 16 '15 at 8:39






  • 1




    @Zeb Was your client expecting you to work during the weekend and respond to the email? If not, I don't see why a mail sent on Monday in response to a discussion on Friday is "two days late".
    – Masked Man♦
    Feb 16 '15 at 12:15










  • Have you had any correspondence with this person before?
    – user8365
    Feb 16 '15 at 19:50
















up vote
-1
down vote

favorite












Actually I want to send an email to my client after weekend. So I am confused that is it formal to say "Hope you had a nice weekend". I want to write an email in professional way because I can't lose my client.



How I start my email which convinced him to stay in-touch with me. Any help would be appreciated?



Edited:



Actually the client which I have mentioned above is an expert of company. I am working on their open-source product and I got some issue.



On this issue our discussion was continued and after weekend I am afraid that may he will not reply to my question because I wasn't answered to his questions though I have more responsibility because the problem is mine and he is just help me out.



May he felt aggressive upon not getting any response and close the discussion.
If this happen first of all I can't get any further knowledge or information from him (Who is expert and experienced person) and secondly It's very difficult for me to solve this problem.







share|improve this question






















  • Do you have other clients? How do you handle them? What is so important about him? What makes you feel that you will lose him?
    – dev
    Feb 16 '15 at 7:51










  • I need some information from my client and at weekend I was busy so I am not answering about what he asked? So after two days I want to send him an professional email so that I can convince him that I am back and say sorry for the late response.
    – Zeb
    Feb 16 '15 at 7:58










  • @Zeb: Please edit that information into your question, we need some context to answer. Also, please explain why you think answering on Monday is "late". Is there any agreement on how quickly you are supposed to answer?
    – sleske
    Feb 16 '15 at 8:39






  • 1




    @Zeb Was your client expecting you to work during the weekend and respond to the email? If not, I don't see why a mail sent on Monday in response to a discussion on Friday is "two days late".
    – Masked Man♦
    Feb 16 '15 at 12:15










  • Have you had any correspondence with this person before?
    – user8365
    Feb 16 '15 at 19:50












up vote
-1
down vote

favorite









up vote
-1
down vote

favorite











Actually I want to send an email to my client after weekend. So I am confused that is it formal to say "Hope you had a nice weekend". I want to write an email in professional way because I can't lose my client.



How I start my email which convinced him to stay in-touch with me. Any help would be appreciated?



Edited:



Actually the client which I have mentioned above is an expert of company. I am working on their open-source product and I got some issue.



On this issue our discussion was continued and after weekend I am afraid that may he will not reply to my question because I wasn't answered to his questions though I have more responsibility because the problem is mine and he is just help me out.



May he felt aggressive upon not getting any response and close the discussion.
If this happen first of all I can't get any further knowledge or information from him (Who is expert and experienced person) and secondly It's very difficult for me to solve this problem.







share|improve this question














Actually I want to send an email to my client after weekend. So I am confused that is it formal to say "Hope you had a nice weekend". I want to write an email in professional way because I can't lose my client.



How I start my email which convinced him to stay in-touch with me. Any help would be appreciated?



Edited:



Actually the client which I have mentioned above is an expert of company. I am working on their open-source product and I got some issue.



On this issue our discussion was continued and after weekend I am afraid that may he will not reply to my question because I wasn't answered to his questions though I have more responsibility because the problem is mine and he is just help me out.



May he felt aggressive upon not getting any response and close the discussion.
If this happen first of all I can't get any further knowledge or information from him (Who is expert and experienced person) and secondly It's very difficult for me to solve this problem.









share|improve this question













share|improve this question




share|improve this question








edited Feb 16 '15 at 11:33

























asked Feb 16 '15 at 7:48









Zeb

10715




10715











  • Do you have other clients? How do you handle them? What is so important about him? What makes you feel that you will lose him?
    – dev
    Feb 16 '15 at 7:51










  • I need some information from my client and at weekend I was busy so I am not answering about what he asked? So after two days I want to send him an professional email so that I can convince him that I am back and say sorry for the late response.
    – Zeb
    Feb 16 '15 at 7:58










  • @Zeb: Please edit that information into your question, we need some context to answer. Also, please explain why you think answering on Monday is "late". Is there any agreement on how quickly you are supposed to answer?
    – sleske
    Feb 16 '15 at 8:39






  • 1




    @Zeb Was your client expecting you to work during the weekend and respond to the email? If not, I don't see why a mail sent on Monday in response to a discussion on Friday is "two days late".
    – Masked Man♦
    Feb 16 '15 at 12:15










  • Have you had any correspondence with this person before?
    – user8365
    Feb 16 '15 at 19:50
















  • Do you have other clients? How do you handle them? What is so important about him? What makes you feel that you will lose him?
    – dev
    Feb 16 '15 at 7:51










  • I need some information from my client and at weekend I was busy so I am not answering about what he asked? So after two days I want to send him an professional email so that I can convince him that I am back and say sorry for the late response.
    – Zeb
    Feb 16 '15 at 7:58










  • @Zeb: Please edit that information into your question, we need some context to answer. Also, please explain why you think answering on Monday is "late". Is there any agreement on how quickly you are supposed to answer?
    – sleske
    Feb 16 '15 at 8:39






  • 1




    @Zeb Was your client expecting you to work during the weekend and respond to the email? If not, I don't see why a mail sent on Monday in response to a discussion on Friday is "two days late".
    – Masked Man♦
    Feb 16 '15 at 12:15










  • Have you had any correspondence with this person before?
    – user8365
    Feb 16 '15 at 19:50















Do you have other clients? How do you handle them? What is so important about him? What makes you feel that you will lose him?
– dev
Feb 16 '15 at 7:51




Do you have other clients? How do you handle them? What is so important about him? What makes you feel that you will lose him?
– dev
Feb 16 '15 at 7:51












I need some information from my client and at weekend I was busy so I am not answering about what he asked? So after two days I want to send him an professional email so that I can convince him that I am back and say sorry for the late response.
– Zeb
Feb 16 '15 at 7:58




I need some information from my client and at weekend I was busy so I am not answering about what he asked? So after two days I want to send him an professional email so that I can convince him that I am back and say sorry for the late response.
– Zeb
Feb 16 '15 at 7:58












@Zeb: Please edit that information into your question, we need some context to answer. Also, please explain why you think answering on Monday is "late". Is there any agreement on how quickly you are supposed to answer?
– sleske
Feb 16 '15 at 8:39




@Zeb: Please edit that information into your question, we need some context to answer. Also, please explain why you think answering on Monday is "late". Is there any agreement on how quickly you are supposed to answer?
– sleske
Feb 16 '15 at 8:39




1




1




@Zeb Was your client expecting you to work during the weekend and respond to the email? If not, I don't see why a mail sent on Monday in response to a discussion on Friday is "two days late".
– Masked Man♦
Feb 16 '15 at 12:15




@Zeb Was your client expecting you to work during the weekend and respond to the email? If not, I don't see why a mail sent on Monday in response to a discussion on Friday is "two days late".
– Masked Man♦
Feb 16 '15 at 12:15












Have you had any correspondence with this person before?
– user8365
Feb 16 '15 at 19:50




Have you had any correspondence with this person before?
– user8365
Feb 16 '15 at 19:50










1 Answer
1






active

oldest

votes

















up vote
14
down vote



accepted










I believe you're overthinking it.




Hello name,



Hope you had a nice weekend!



Regarding the issue we discussed last week, what do you think of [...]




I have a hard time imagining this being a bad idea, unless you know he spent his weekend at a funeral or something.



Since you give no information as to whether or not this particular client is special in any way, I'd simply stick to vanilla.






share|improve this answer


















  • 2




    yes, professional doesn't mean "soulless". Asking if he had a nice weekend is just a nice beginning. I don't know about the semi colon - it might be the "proper" use of it, but they're so rare these days.
    – bharal
    Feb 16 '15 at 13:21










  • @bharal - Yeah, the semicolon was maybe in excess, but that's outside the scope anyway.
    – Alec
    Feb 16 '15 at 17:01






  • 2




    @bharal - Shouldn't a semicolon separate two sentences and not a phrase and a sentence unless there is also a transitional phrase separating the two? If you're going to say, "what you think of..." why even bother with punctuation?
    – user8365
    Feb 16 '15 at 19:49










  • Edited. It's a bad habit of mine. I misuse them a lot.
    – Alec
    Feb 16 '15 at 20:27










  • @Alec- Edited part is clearly understandable for everyone which one is edited part and which one is writer's previous opinion.
    – Zeb
    Feb 18 '15 at 8:22











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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
14
down vote



accepted










I believe you're overthinking it.




Hello name,



Hope you had a nice weekend!



Regarding the issue we discussed last week, what do you think of [...]




I have a hard time imagining this being a bad idea, unless you know he spent his weekend at a funeral or something.



Since you give no information as to whether or not this particular client is special in any way, I'd simply stick to vanilla.






share|improve this answer


















  • 2




    yes, professional doesn't mean "soulless". Asking if he had a nice weekend is just a nice beginning. I don't know about the semi colon - it might be the "proper" use of it, but they're so rare these days.
    – bharal
    Feb 16 '15 at 13:21










  • @bharal - Yeah, the semicolon was maybe in excess, but that's outside the scope anyway.
    – Alec
    Feb 16 '15 at 17:01






  • 2




    @bharal - Shouldn't a semicolon separate two sentences and not a phrase and a sentence unless there is also a transitional phrase separating the two? If you're going to say, "what you think of..." why even bother with punctuation?
    – user8365
    Feb 16 '15 at 19:49










  • Edited. It's a bad habit of mine. I misuse them a lot.
    – Alec
    Feb 16 '15 at 20:27










  • @Alec- Edited part is clearly understandable for everyone which one is edited part and which one is writer's previous opinion.
    – Zeb
    Feb 18 '15 at 8:22















up vote
14
down vote



accepted










I believe you're overthinking it.




Hello name,



Hope you had a nice weekend!



Regarding the issue we discussed last week, what do you think of [...]




I have a hard time imagining this being a bad idea, unless you know he spent his weekend at a funeral or something.



Since you give no information as to whether or not this particular client is special in any way, I'd simply stick to vanilla.






share|improve this answer


















  • 2




    yes, professional doesn't mean "soulless". Asking if he had a nice weekend is just a nice beginning. I don't know about the semi colon - it might be the "proper" use of it, but they're so rare these days.
    – bharal
    Feb 16 '15 at 13:21










  • @bharal - Yeah, the semicolon was maybe in excess, but that's outside the scope anyway.
    – Alec
    Feb 16 '15 at 17:01






  • 2




    @bharal - Shouldn't a semicolon separate two sentences and not a phrase and a sentence unless there is also a transitional phrase separating the two? If you're going to say, "what you think of..." why even bother with punctuation?
    – user8365
    Feb 16 '15 at 19:49










  • Edited. It's a bad habit of mine. I misuse them a lot.
    – Alec
    Feb 16 '15 at 20:27










  • @Alec- Edited part is clearly understandable for everyone which one is edited part and which one is writer's previous opinion.
    – Zeb
    Feb 18 '15 at 8:22













up vote
14
down vote



accepted







up vote
14
down vote



accepted






I believe you're overthinking it.




Hello name,



Hope you had a nice weekend!



Regarding the issue we discussed last week, what do you think of [...]




I have a hard time imagining this being a bad idea, unless you know he spent his weekend at a funeral or something.



Since you give no information as to whether or not this particular client is special in any way, I'd simply stick to vanilla.






share|improve this answer














I believe you're overthinking it.




Hello name,



Hope you had a nice weekend!



Regarding the issue we discussed last week, what do you think of [...]




I have a hard time imagining this being a bad idea, unless you know he spent his weekend at a funeral or something.



Since you give no information as to whether or not this particular client is special in any way, I'd simply stick to vanilla.







share|improve this answer














share|improve this answer



share|improve this answer








edited Feb 17 '15 at 20:09

























answered Feb 16 '15 at 11:12









Alec

4,31911636




4,31911636







  • 2




    yes, professional doesn't mean "soulless". Asking if he had a nice weekend is just a nice beginning. I don't know about the semi colon - it might be the "proper" use of it, but they're so rare these days.
    – bharal
    Feb 16 '15 at 13:21










  • @bharal - Yeah, the semicolon was maybe in excess, but that's outside the scope anyway.
    – Alec
    Feb 16 '15 at 17:01






  • 2




    @bharal - Shouldn't a semicolon separate two sentences and not a phrase and a sentence unless there is also a transitional phrase separating the two? If you're going to say, "what you think of..." why even bother with punctuation?
    – user8365
    Feb 16 '15 at 19:49










  • Edited. It's a bad habit of mine. I misuse them a lot.
    – Alec
    Feb 16 '15 at 20:27










  • @Alec- Edited part is clearly understandable for everyone which one is edited part and which one is writer's previous opinion.
    – Zeb
    Feb 18 '15 at 8:22













  • 2




    yes, professional doesn't mean "soulless". Asking if he had a nice weekend is just a nice beginning. I don't know about the semi colon - it might be the "proper" use of it, but they're so rare these days.
    – bharal
    Feb 16 '15 at 13:21










  • @bharal - Yeah, the semicolon was maybe in excess, but that's outside the scope anyway.
    – Alec
    Feb 16 '15 at 17:01






  • 2




    @bharal - Shouldn't a semicolon separate two sentences and not a phrase and a sentence unless there is also a transitional phrase separating the two? If you're going to say, "what you think of..." why even bother with punctuation?
    – user8365
    Feb 16 '15 at 19:49










  • Edited. It's a bad habit of mine. I misuse them a lot.
    – Alec
    Feb 16 '15 at 20:27










  • @Alec- Edited part is clearly understandable for everyone which one is edited part and which one is writer's previous opinion.
    – Zeb
    Feb 18 '15 at 8:22








2




2




yes, professional doesn't mean "soulless". Asking if he had a nice weekend is just a nice beginning. I don't know about the semi colon - it might be the "proper" use of it, but they're so rare these days.
– bharal
Feb 16 '15 at 13:21




yes, professional doesn't mean "soulless". Asking if he had a nice weekend is just a nice beginning. I don't know about the semi colon - it might be the "proper" use of it, but they're so rare these days.
– bharal
Feb 16 '15 at 13:21












@bharal - Yeah, the semicolon was maybe in excess, but that's outside the scope anyway.
– Alec
Feb 16 '15 at 17:01




@bharal - Yeah, the semicolon was maybe in excess, but that's outside the scope anyway.
– Alec
Feb 16 '15 at 17:01




2




2




@bharal - Shouldn't a semicolon separate two sentences and not a phrase and a sentence unless there is also a transitional phrase separating the two? If you're going to say, "what you think of..." why even bother with punctuation?
– user8365
Feb 16 '15 at 19:49




@bharal - Shouldn't a semicolon separate two sentences and not a phrase and a sentence unless there is also a transitional phrase separating the two? If you're going to say, "what you think of..." why even bother with punctuation?
– user8365
Feb 16 '15 at 19:49












Edited. It's a bad habit of mine. I misuse them a lot.
– Alec
Feb 16 '15 at 20:27




Edited. It's a bad habit of mine. I misuse them a lot.
– Alec
Feb 16 '15 at 20:27












@Alec- Edited part is clearly understandable for everyone which one is edited part and which one is writer's previous opinion.
– Zeb
Feb 18 '15 at 8:22





@Alec- Edited part is clearly understandable for everyone which one is edited part and which one is writer's previous opinion.
– Zeb
Feb 18 '15 at 8:22













 

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