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Smalltalk with support when waiting for a system to restart
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I've been on the line with support while a system is rebooting. The both of us had to wait for 10 minutes. I was wondering what appropriate smalltalk one could engage in while waiting?
We're both just waiting anyway, so we might as well have a conversation.
socializing
asked Mar 19 '15 at 8:08
Lucas Kauffman
7501217
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I've been on the line with support while a system is rebooting. The both of us had to wait for 10 minutes. I was wondering what appropriate smalltalk one could engage in while waiting?
We're both just waiting anyway, so we might as well have a conversation.
socializing
asked Mar 19 '15 at 8:08
Lucas Kauffman
7501217
I personally don't think small talk is necessary. You may have been waiting for your system to reboot, but the person on the other end was most certainly using their computer. I'll usually be on my smartphone reading something. Then again, I am an introverted engineer...
– David K
Mar 19 '15 at 12:48
@DavidK - If you're going to be doing phone support, you may want to pretend you're not an "introverted engineer" in front of a customer.
– user8365
Mar 19 '15 at 15:58
@JeffO, I am speaking as the customer. If I were the phone support I wouldn't start any small talk, but I would participate if the customer started it.
– David K
Mar 20 '15 at 12:16
2
I'm voting to close this question as off-topic because this appears to be about small talk, not workplace behaviours.
– yochannah
Mar 21 '15 at 17:38
suggest improvements |Â
up vote
0
down vote
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up vote
0
down vote
favorite
I've been on the line with support while a system is rebooting. The both of us had to wait for 10 minutes. I was wondering what appropriate smalltalk one could engage in while waiting?
We're both just waiting anyway, so we might as well have a conversation.
socializing
asked Mar 19 '15 at 8:08
Lucas Kauffman
7501217
I've been on the line with support while a system is rebooting. The both of us had to wait for 10 minutes. I was wondering what appropriate smalltalk one could engage in while waiting?
We're both just waiting anyway, so we might as well have a conversation.
socializing
asked Mar 19 '15 at 8:08
Lucas Kauffman
7501217
edited Mar 19 '15 at 8:16
asked Mar 19 '15 at 8:08
Lucas Kauffman
7501217
asked Mar 19 '15 at 8:08
Lucas Kauffman
7501217
asked Mar 19 '15 at 8:08
Lucas Kauffman
7501217
7501217
I personally don't think small talk is necessary. You may have been waiting for your system to reboot, but the person on the other end was most certainly using their computer. I'll usually be on my smartphone reading something. Then again, I am an introverted engineer...
– David K
Mar 19 '15 at 12:48
@DavidK - If you're going to be doing phone support, you may want to pretend you're not an "introverted engineer" in front of a customer.
– user8365
Mar 19 '15 at 15:58
@JeffO, I am speaking as the customer. If I were the phone support I wouldn't start any small talk, but I would participate if the customer started it.
– David K
Mar 20 '15 at 12:16
2
I'm voting to close this question as off-topic because this appears to be about small talk, not workplace behaviours.
– yochannah
Mar 21 '15 at 17:38
suggest improvements |Â
I personally don't think small talk is necessary. You may have been waiting for your system to reboot, but the person on the other end was most certainly using their computer. I'll usually be on my smartphone reading something. Then again, I am an introverted engineer...
– David K
Mar 19 '15 at 12:48
@DavidK - If you're going to be doing phone support, you may want to pretend you're not an "introverted engineer" in front of a customer.
– user8365
Mar 19 '15 at 15:58
@JeffO, I am speaking as the customer. If I were the phone support I wouldn't start any small talk, but I would participate if the customer started it.
– David K
Mar 20 '15 at 12:16
2
I'm voting to close this question as off-topic because this appears to be about small talk, not workplace behaviours.
– yochannah
Mar 21 '15 at 17:38
I personally don't think small talk is necessary. You may have been waiting for your system to reboot, but the person on the other end was most certainly using their computer. I'll usually be on my smartphone reading something. Then again, I am an introverted engineer...
– David K
Mar 19 '15 at 12:48
I personally don't think small talk is necessary. You may have been waiting for your system to reboot, but the person on the other end was most certainly using their computer. I'll usually be on my smartphone reading something. Then again, I am an introverted engineer...
– David K
Mar 19 '15 at 12:48
@DavidK - If you're going to be doing phone support, you may want to pretend you're not an "introverted engineer" in front of a customer.
– user8365
Mar 19 '15 at 15:58
@DavidK - If you're going to be doing phone support, you may want to pretend you're not an "introverted engineer" in front of a customer.
– user8365
Mar 19 '15 at 15:58
@JeffO, I am speaking as the customer. If I were the phone support I wouldn't start any small talk, but I would participate if the customer started it.
– David K
Mar 20 '15 at 12:16
@JeffO, I am speaking as the customer. If I were the phone support I wouldn't start any small talk, but I would participate if the customer started it.
– David K
Mar 20 '15 at 12:16
2
2
I'm voting to close this question as off-topic because this appears to be about small talk, not workplace behaviours.
– yochannah
Mar 21 '15 at 17:38
I'm voting to close this question as off-topic because this appears to be about small talk, not workplace behaviours.
– yochannah
Mar 21 '15 at 17:38
suggest improvements |Â
2 Answers
2
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2
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Well, how's your day been so far?
How do you start a conversation with someone you don't know, maybe on the other side of the world? Keep things friendly but non-contentious. Giving someone a chance to unload can be a good way to get them on your side.
answered Mar 19 '15 at 8:57
The Wandering Dev Manager
29.8k956107
suggest improvements |Â
up vote
1
down vote
I do. I usually ask them what City they are in. But you have to consider they may be using that time to do other stuff like check email or StackExchange. If they don't want to engage then let it go quite.
answered Mar 19 '15 at 12:31
paparazzo
33.3k657106
suggest improvements |Â
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
2
down vote
Well, how's your day been so far?
How do you start a conversation with someone you don't know, maybe on the other side of the world? Keep things friendly but non-contentious. Giving someone a chance to unload can be a good way to get them on your side.
answered Mar 19 '15 at 8:57
The Wandering Dev Manager
29.8k956107
suggest improvements |Â
up vote
2
down vote
Well, how's your day been so far?
How do you start a conversation with someone you don't know, maybe on the other side of the world? Keep things friendly but non-contentious. Giving someone a chance to unload can be a good way to get them on your side.
answered Mar 19 '15 at 8:57
The Wandering Dev Manager
29.8k956107
suggest improvements |Â
up vote
2
down vote
up vote
2
down vote
Well, how's your day been so far?
How do you start a conversation with someone you don't know, maybe on the other side of the world? Keep things friendly but non-contentious. Giving someone a chance to unload can be a good way to get them on your side.
answered Mar 19 '15 at 8:57
The Wandering Dev Manager
29.8k956107
Well, how's your day been so far?
How do you start a conversation with someone you don't know, maybe on the other side of the world? Keep things friendly but non-contentious. Giving someone a chance to unload can be a good way to get them on your side.
answered Mar 19 '15 at 8:57
The Wandering Dev Manager
29.8k956107
answered Mar 19 '15 at 8:57
The Wandering Dev Manager
29.8k956107
answered Mar 19 '15 at 8:57
The Wandering Dev Manager
29.8k956107
answered Mar 19 '15 at 8:57
The Wandering Dev Manager
29.8k956107
29.8k956107
suggest improvements |Â
suggest improvements |Â
up vote
1
down vote
I do. I usually ask them what City they are in. But you have to consider they may be using that time to do other stuff like check email or StackExchange. If they don't want to engage then let it go quite.
answered Mar 19 '15 at 12:31
paparazzo
33.3k657106
suggest improvements |Â
up vote
1
down vote
I do. I usually ask them what City they are in. But you have to consider they may be using that time to do other stuff like check email or StackExchange. If they don't want to engage then let it go quite.
answered Mar 19 '15 at 12:31
paparazzo
33.3k657106
suggest improvements |Â
up vote
1
down vote
up vote
1
down vote
I do. I usually ask them what City they are in. But you have to consider they may be using that time to do other stuff like check email or StackExchange. If they don't want to engage then let it go quite.
answered Mar 19 '15 at 12:31
paparazzo
33.3k657106
I do. I usually ask them what City they are in. But you have to consider they may be using that time to do other stuff like check email or StackExchange. If they don't want to engage then let it go quite.
answered Mar 19 '15 at 12:31
paparazzo
33.3k657106
answered Mar 19 '15 at 12:31
paparazzo
33.3k657106
answered Mar 19 '15 at 12:31
paparazzo
33.3k657106
answered Mar 19 '15 at 12:31
paparazzo
33.3k657106
33.3k657106
suggest improvements |Â
suggest improvements |Â
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I personally don't think small talk is necessary. You may have been waiting for your system to reboot, but the person on the other end was most certainly using their computer. I'll usually be on my smartphone reading something. Then again, I am an introverted engineer...
– David K
Mar 19 '15 at 12:48
@DavidK - If you're going to be doing phone support, you may want to pretend you're not an "introverted engineer" in front of a customer.
– user8365
Mar 19 '15 at 15:58
@JeffO, I am speaking as the customer. If I were the phone support I wouldn't start any small talk, but I would participate if the customer started it.
– David K
Mar 20 '15 at 12:16
2
I'm voting to close this question as off-topic because this appears to be about small talk, not workplace behaviours.
– yochannah
Mar 21 '15 at 17:38