Call or E-mail?

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I recently got a phone call (they left a message) telling me a position had opened up and if I was still interested. Within a minute of that message, they also sent an e-mail simply restating the message, asking if I was interested.



I responded to the e-mail instead of calling back because:



  1. I already had it pulled up.

  2. I prefer communicating via e-mail for these things because it gives me a way to have a reference to what was said.

My question is, if given both a phone message and an e-mail, does it really matter which one is responded to? I don't really mean in terms of communicating, but in etiquette terms. Is there an unwritten rule about this?







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    up vote
    4
    down vote

    favorite












    I recently got a phone call (they left a message) telling me a position had opened up and if I was still interested. Within a minute of that message, they also sent an e-mail simply restating the message, asking if I was interested.



    I responded to the e-mail instead of calling back because:



    1. I already had it pulled up.

    2. I prefer communicating via e-mail for these things because it gives me a way to have a reference to what was said.

    My question is, if given both a phone message and an e-mail, does it really matter which one is responded to? I don't really mean in terms of communicating, but in etiquette terms. Is there an unwritten rule about this?







    share|improve this question
























      up vote
      4
      down vote

      favorite









      up vote
      4
      down vote

      favorite











      I recently got a phone call (they left a message) telling me a position had opened up and if I was still interested. Within a minute of that message, they also sent an e-mail simply restating the message, asking if I was interested.



      I responded to the e-mail instead of calling back because:



      1. I already had it pulled up.

      2. I prefer communicating via e-mail for these things because it gives me a way to have a reference to what was said.

      My question is, if given both a phone message and an e-mail, does it really matter which one is responded to? I don't really mean in terms of communicating, but in etiquette terms. Is there an unwritten rule about this?







      share|improve this question














      I recently got a phone call (they left a message) telling me a position had opened up and if I was still interested. Within a minute of that message, they also sent an e-mail simply restating the message, asking if I was interested.



      I responded to the e-mail instead of calling back because:



      1. I already had it pulled up.

      2. I prefer communicating via e-mail for these things because it gives me a way to have a reference to what was said.

      My question is, if given both a phone message and an e-mail, does it really matter which one is responded to? I don't really mean in terms of communicating, but in etiquette terms. Is there an unwritten rule about this?









      share|improve this question













      share|improve this question




      share|improve this question








      edited Mar 19 '15 at 3:08









      JakeGould

      6,5821739




      6,5821739










      asked Mar 18 '15 at 18:32









      Jen

      419146




      419146




















          4 Answers
          4






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          up vote
          6
          down vote



          accepted










          Typically you would respond back with whatever communication medium they initiate with. If they reach out using two methods, they've given you the opportunity to pick. I would say you made the right call by going with the email since it's your preferred method.



          The only circumstance I could see being frowned upon would be if they only contacted you by phone, and you responded via email without the prompt. I think that would be poor etiquette, because the person contacting you had a preference and you ignored it. But when people use multiple methods to contact you, they're clearly comfortable with either.






          share|improve this answer



























            up vote
            2
            down vote













            I would think about it like this: What if somebody else got the same call as you and responded via phone call? They automatically have spoken to the recruiter, and in my eyes, have one-up'd me. Usually what I do in situations such as this is I will send the email verifying that I'm still interested and if I have not heard anything by the next day I will generally call the recruiter and say "Hi, this is [Your Name], I got a call from [Whoever] about a potential job offer. I emailed them but I just wanted to verify the email was received and perhaps speak with [Whoever] about the job offer."



            The reason I would do this is that many emails get buried. Quickly. Your email may not be seen by the recruiter for who knows how long.



            Good luck!






            share|improve this answer



























              up vote
              1
              down vote













              I have had this happen to me many times. Get a call from a recruiter who leaves a message and also sends me an email with the job information.



              9 times out of 10 when I actually talk to recruiters I have them send me the email with the job description any way so they saved me a step.



              After talking to the recruiter or receiving an email I will review the position. If after reviewing the position I find I have no interest, I will normally shoot them an email back thanking them for their time and why the position would not be a fit (This accomplishes 2 things says yes I am alive and this is what would should send me if you want me to change jobs). If the position is one I would like to follow up on I will also communicate via both methods. Depending on the time of day/my availability I will email back after reading the description that I would like to talk further about the position. When I have more time to talk and ask questions about the position I will call to follow up.



              If I know it will be several hours to the next day before I can call them I always email. If I decide I am going to call them back at the next break I have I will forego the email and just call. Of course if I get their VM I will leave a message and send the email.



              As far as an unwritten rule, I will normally go with one contact method over the other depending on how fast I want to get a response (read desperately unemployed I am). If they have called and emailed I feel they have said either method is now fine. I may send an email back and then follow up with a phone call, but eventually if I want to pursue the position I will need to talk to the recruiter in person or over the phone.






              share|improve this answer



























                up vote
                0
                down vote













                What unwritten rule? You emailed them back, and that should be good enough. Email them again tomorrow morning "Just following up" and follow with a phone call gain the morning after tomorrow morning - if you haven't heard from them, that is. Recruiters usually move pretty fast, especially those recruiters that work on commission.






                share|improve this answer






















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                  4 Answers
                  4






                  active

                  oldest

                  votes








                  4 Answers
                  4






                  active

                  oldest

                  votes









                  active

                  oldest

                  votes






                  active

                  oldest

                  votes








                  up vote
                  6
                  down vote



                  accepted










                  Typically you would respond back with whatever communication medium they initiate with. If they reach out using two methods, they've given you the opportunity to pick. I would say you made the right call by going with the email since it's your preferred method.



                  The only circumstance I could see being frowned upon would be if they only contacted you by phone, and you responded via email without the prompt. I think that would be poor etiquette, because the person contacting you had a preference and you ignored it. But when people use multiple methods to contact you, they're clearly comfortable with either.






                  share|improve this answer
























                    up vote
                    6
                    down vote



                    accepted










                    Typically you would respond back with whatever communication medium they initiate with. If they reach out using two methods, they've given you the opportunity to pick. I would say you made the right call by going with the email since it's your preferred method.



                    The only circumstance I could see being frowned upon would be if they only contacted you by phone, and you responded via email without the prompt. I think that would be poor etiquette, because the person contacting you had a preference and you ignored it. But when people use multiple methods to contact you, they're clearly comfortable with either.






                    share|improve this answer






















                      up vote
                      6
                      down vote



                      accepted







                      up vote
                      6
                      down vote



                      accepted






                      Typically you would respond back with whatever communication medium they initiate with. If they reach out using two methods, they've given you the opportunity to pick. I would say you made the right call by going with the email since it's your preferred method.



                      The only circumstance I could see being frowned upon would be if they only contacted you by phone, and you responded via email without the prompt. I think that would be poor etiquette, because the person contacting you had a preference and you ignored it. But when people use multiple methods to contact you, they're clearly comfortable with either.






                      share|improve this answer












                      Typically you would respond back with whatever communication medium they initiate with. If they reach out using two methods, they've given you the opportunity to pick. I would say you made the right call by going with the email since it's your preferred method.



                      The only circumstance I could see being frowned upon would be if they only contacted you by phone, and you responded via email without the prompt. I think that would be poor etiquette, because the person contacting you had a preference and you ignored it. But when people use multiple methods to contact you, they're clearly comfortable with either.







                      share|improve this answer












                      share|improve this answer



                      share|improve this answer










                      answered Mar 18 '15 at 20:56









                      Nathan

                      1763




                      1763






















                          up vote
                          2
                          down vote













                          I would think about it like this: What if somebody else got the same call as you and responded via phone call? They automatically have spoken to the recruiter, and in my eyes, have one-up'd me. Usually what I do in situations such as this is I will send the email verifying that I'm still interested and if I have not heard anything by the next day I will generally call the recruiter and say "Hi, this is [Your Name], I got a call from [Whoever] about a potential job offer. I emailed them but I just wanted to verify the email was received and perhaps speak with [Whoever] about the job offer."



                          The reason I would do this is that many emails get buried. Quickly. Your email may not be seen by the recruiter for who knows how long.



                          Good luck!






                          share|improve this answer
























                            up vote
                            2
                            down vote













                            I would think about it like this: What if somebody else got the same call as you and responded via phone call? They automatically have spoken to the recruiter, and in my eyes, have one-up'd me. Usually what I do in situations such as this is I will send the email verifying that I'm still interested and if I have not heard anything by the next day I will generally call the recruiter and say "Hi, this is [Your Name], I got a call from [Whoever] about a potential job offer. I emailed them but I just wanted to verify the email was received and perhaps speak with [Whoever] about the job offer."



                            The reason I would do this is that many emails get buried. Quickly. Your email may not be seen by the recruiter for who knows how long.



                            Good luck!






                            share|improve this answer






















                              up vote
                              2
                              down vote










                              up vote
                              2
                              down vote









                              I would think about it like this: What if somebody else got the same call as you and responded via phone call? They automatically have spoken to the recruiter, and in my eyes, have one-up'd me. Usually what I do in situations such as this is I will send the email verifying that I'm still interested and if I have not heard anything by the next day I will generally call the recruiter and say "Hi, this is [Your Name], I got a call from [Whoever] about a potential job offer. I emailed them but I just wanted to verify the email was received and perhaps speak with [Whoever] about the job offer."



                              The reason I would do this is that many emails get buried. Quickly. Your email may not be seen by the recruiter for who knows how long.



                              Good luck!






                              share|improve this answer












                              I would think about it like this: What if somebody else got the same call as you and responded via phone call? They automatically have spoken to the recruiter, and in my eyes, have one-up'd me. Usually what I do in situations such as this is I will send the email verifying that I'm still interested and if I have not heard anything by the next day I will generally call the recruiter and say "Hi, this is [Your Name], I got a call from [Whoever] about a potential job offer. I emailed them but I just wanted to verify the email was received and perhaps speak with [Whoever] about the job offer."



                              The reason I would do this is that many emails get buried. Quickly. Your email may not be seen by the recruiter for who knows how long.



                              Good luck!







                              share|improve this answer












                              share|improve this answer



                              share|improve this answer










                              answered Mar 18 '15 at 20:59









                              Jaken Herman

                              313210




                              313210




















                                  up vote
                                  1
                                  down vote













                                  I have had this happen to me many times. Get a call from a recruiter who leaves a message and also sends me an email with the job information.



                                  9 times out of 10 when I actually talk to recruiters I have them send me the email with the job description any way so they saved me a step.



                                  After talking to the recruiter or receiving an email I will review the position. If after reviewing the position I find I have no interest, I will normally shoot them an email back thanking them for their time and why the position would not be a fit (This accomplishes 2 things says yes I am alive and this is what would should send me if you want me to change jobs). If the position is one I would like to follow up on I will also communicate via both methods. Depending on the time of day/my availability I will email back after reading the description that I would like to talk further about the position. When I have more time to talk and ask questions about the position I will call to follow up.



                                  If I know it will be several hours to the next day before I can call them I always email. If I decide I am going to call them back at the next break I have I will forego the email and just call. Of course if I get their VM I will leave a message and send the email.



                                  As far as an unwritten rule, I will normally go with one contact method over the other depending on how fast I want to get a response (read desperately unemployed I am). If they have called and emailed I feel they have said either method is now fine. I may send an email back and then follow up with a phone call, but eventually if I want to pursue the position I will need to talk to the recruiter in person or over the phone.






                                  share|improve this answer
























                                    up vote
                                    1
                                    down vote













                                    I have had this happen to me many times. Get a call from a recruiter who leaves a message and also sends me an email with the job information.



                                    9 times out of 10 when I actually talk to recruiters I have them send me the email with the job description any way so they saved me a step.



                                    After talking to the recruiter or receiving an email I will review the position. If after reviewing the position I find I have no interest, I will normally shoot them an email back thanking them for their time and why the position would not be a fit (This accomplishes 2 things says yes I am alive and this is what would should send me if you want me to change jobs). If the position is one I would like to follow up on I will also communicate via both methods. Depending on the time of day/my availability I will email back after reading the description that I would like to talk further about the position. When I have more time to talk and ask questions about the position I will call to follow up.



                                    If I know it will be several hours to the next day before I can call them I always email. If I decide I am going to call them back at the next break I have I will forego the email and just call. Of course if I get their VM I will leave a message and send the email.



                                    As far as an unwritten rule, I will normally go with one contact method over the other depending on how fast I want to get a response (read desperately unemployed I am). If they have called and emailed I feel they have said either method is now fine. I may send an email back and then follow up with a phone call, but eventually if I want to pursue the position I will need to talk to the recruiter in person or over the phone.






                                    share|improve this answer






















                                      up vote
                                      1
                                      down vote










                                      up vote
                                      1
                                      down vote









                                      I have had this happen to me many times. Get a call from a recruiter who leaves a message and also sends me an email with the job information.



                                      9 times out of 10 when I actually talk to recruiters I have them send me the email with the job description any way so they saved me a step.



                                      After talking to the recruiter or receiving an email I will review the position. If after reviewing the position I find I have no interest, I will normally shoot them an email back thanking them for their time and why the position would not be a fit (This accomplishes 2 things says yes I am alive and this is what would should send me if you want me to change jobs). If the position is one I would like to follow up on I will also communicate via both methods. Depending on the time of day/my availability I will email back after reading the description that I would like to talk further about the position. When I have more time to talk and ask questions about the position I will call to follow up.



                                      If I know it will be several hours to the next day before I can call them I always email. If I decide I am going to call them back at the next break I have I will forego the email and just call. Of course if I get their VM I will leave a message and send the email.



                                      As far as an unwritten rule, I will normally go with one contact method over the other depending on how fast I want to get a response (read desperately unemployed I am). If they have called and emailed I feel they have said either method is now fine. I may send an email back and then follow up with a phone call, but eventually if I want to pursue the position I will need to talk to the recruiter in person or over the phone.






                                      share|improve this answer












                                      I have had this happen to me many times. Get a call from a recruiter who leaves a message and also sends me an email with the job information.



                                      9 times out of 10 when I actually talk to recruiters I have them send me the email with the job description any way so they saved me a step.



                                      After talking to the recruiter or receiving an email I will review the position. If after reviewing the position I find I have no interest, I will normally shoot them an email back thanking them for their time and why the position would not be a fit (This accomplishes 2 things says yes I am alive and this is what would should send me if you want me to change jobs). If the position is one I would like to follow up on I will also communicate via both methods. Depending on the time of day/my availability I will email back after reading the description that I would like to talk further about the position. When I have more time to talk and ask questions about the position I will call to follow up.



                                      If I know it will be several hours to the next day before I can call them I always email. If I decide I am going to call them back at the next break I have I will forego the email and just call. Of course if I get their VM I will leave a message and send the email.



                                      As far as an unwritten rule, I will normally go with one contact method over the other depending on how fast I want to get a response (read desperately unemployed I am). If they have called and emailed I feel they have said either method is now fine. I may send an email back and then follow up with a phone call, but eventually if I want to pursue the position I will need to talk to the recruiter in person or over the phone.







                                      share|improve this answer












                                      share|improve this answer



                                      share|improve this answer










                                      answered Mar 18 '15 at 20:56









                                      WindRaven

                                      1,792920




                                      1,792920




















                                          up vote
                                          0
                                          down vote













                                          What unwritten rule? You emailed them back, and that should be good enough. Email them again tomorrow morning "Just following up" and follow with a phone call gain the morning after tomorrow morning - if you haven't heard from them, that is. Recruiters usually move pretty fast, especially those recruiters that work on commission.






                                          share|improve this answer


























                                            up vote
                                            0
                                            down vote













                                            What unwritten rule? You emailed them back, and that should be good enough. Email them again tomorrow morning "Just following up" and follow with a phone call gain the morning after tomorrow morning - if you haven't heard from them, that is. Recruiters usually move pretty fast, especially those recruiters that work on commission.






                                            share|improve this answer
























                                              up vote
                                              0
                                              down vote










                                              up vote
                                              0
                                              down vote









                                              What unwritten rule? You emailed them back, and that should be good enough. Email them again tomorrow morning "Just following up" and follow with a phone call gain the morning after tomorrow morning - if you haven't heard from them, that is. Recruiters usually move pretty fast, especially those recruiters that work on commission.






                                              share|improve this answer














                                              What unwritten rule? You emailed them back, and that should be good enough. Email them again tomorrow morning "Just following up" and follow with a phone call gain the morning after tomorrow morning - if you haven't heard from them, that is. Recruiters usually move pretty fast, especially those recruiters that work on commission.







                                              share|improve this answer














                                              share|improve this answer



                                              share|improve this answer








                                              edited Mar 18 '15 at 18:51

























                                              answered Mar 18 '15 at 18:38









                                              Vietnhi Phuvan

                                              68.9k7118254




                                              68.9k7118254






















                                                   

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