Can't start mac in recovery mode - get folder with question mark

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I can't start mac using cntr+R, cntr+alt+R, shift+cntr+alt+R. For the all combinations, I have only the folder with question mark shown.



It's a macbook pro 2017.



What can it mean and how can I fix it?










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  • did you try this Press and hold the Option key immediately after turning on or restarting your Mac. Release the Option key when you see the Startup Manager window.
    – Buscar웃
    2 hours ago














up vote
2
down vote

favorite












I can't start mac using cntr+R, cntr+alt+R, shift+cntr+alt+R. For the all combinations, I have only the folder with question mark shown.



It's a macbook pro 2017.



What can it mean and how can I fix it?










share|improve this question







New contributor




Vladyslav Zavalykhatko is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.



















  • did you try this Press and hold the Option key immediately after turning on or restarting your Mac. Release the Option key when you see the Startup Manager window.
    – Buscar웃
    2 hours ago












up vote
2
down vote

favorite









up vote
2
down vote

favorite











I can't start mac using cntr+R, cntr+alt+R, shift+cntr+alt+R. For the all combinations, I have only the folder with question mark shown.



It's a macbook pro 2017.



What can it mean and how can I fix it?










share|improve this question







New contributor




Vladyslav Zavalykhatko is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I can't start mac using cntr+R, cntr+alt+R, shift+cntr+alt+R. For the all combinations, I have only the folder with question mark shown.



It's a macbook pro 2017.



What can it mean and how can I fix it?







macos macbook






share|improve this question







New contributor




Vladyslav Zavalykhatko is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question







New contributor




Vladyslav Zavalykhatko is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question






New contributor




Vladyslav Zavalykhatko is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked 2 hours ago









Vladyslav Zavalykhatko

1134




1134




New contributor




Vladyslav Zavalykhatko is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Vladyslav Zavalykhatko is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Vladyslav Zavalykhatko is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











  • did you try this Press and hold the Option key immediately after turning on or restarting your Mac. Release the Option key when you see the Startup Manager window.
    – Buscar웃
    2 hours ago
















  • did you try this Press and hold the Option key immediately after turning on or restarting your Mac. Release the Option key when you see the Startup Manager window.
    – Buscar웃
    2 hours ago















did you try this Press and hold the Option key immediately after turning on or restarting your Mac. Release the Option key when you see the Startup Manager window.
– Buscar웃
2 hours ago




did you try this Press and hold the Option key immediately after turning on or restarting your Mac. Release the Option key when you see the Startup Manager window.
– Buscar웃
2 hours ago










1 Answer
1






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up vote
3
down vote



accepted










This is pretty easy - the folder with a question mark means no bootable volume is connected to the computer despite what disk used to be the startup disk was in the past.



You'll want to connect to a WiFi or wired network and try booting to internet recovery or bring a known good bootable OS to this machine so you can boot to disk utility and see if the internal drive needs first aid or a wipe and erase.




To manually start up from macOS Recovery over the Internet, hold down Option-Command-R or Shift-Option-Command-R at startup.




  • https://support.apple.com/en-us/HT201314

Barring that, you'll need to seek hardware service if you don't have internet boot or a way to bring a bootable OS to this Mac.



The only one thing to try is resetting the NVRAM one time. Hold Command - Option - P - R at boot and make sure you hear the startup chime twice before letting go.



  • https://support.apple.com/en-us/HT204063

Apple support image showing option + command + P + R
All the other commands won't help get you past the folder with a question mark.






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  • wow............
    – Buscar웃
    2 hours ago










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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
3
down vote



accepted










This is pretty easy - the folder with a question mark means no bootable volume is connected to the computer despite what disk used to be the startup disk was in the past.



You'll want to connect to a WiFi or wired network and try booting to internet recovery or bring a known good bootable OS to this machine so you can boot to disk utility and see if the internal drive needs first aid or a wipe and erase.




To manually start up from macOS Recovery over the Internet, hold down Option-Command-R or Shift-Option-Command-R at startup.




  • https://support.apple.com/en-us/HT201314

Barring that, you'll need to seek hardware service if you don't have internet boot or a way to bring a bootable OS to this Mac.



The only one thing to try is resetting the NVRAM one time. Hold Command - Option - P - R at boot and make sure you hear the startup chime twice before letting go.



  • https://support.apple.com/en-us/HT204063

Apple support image showing option + command + P + R
All the other commands won't help get you past the folder with a question mark.






share|improve this answer






















  • wow............
    – Buscar웃
    2 hours ago














up vote
3
down vote



accepted










This is pretty easy - the folder with a question mark means no bootable volume is connected to the computer despite what disk used to be the startup disk was in the past.



You'll want to connect to a WiFi or wired network and try booting to internet recovery or bring a known good bootable OS to this machine so you can boot to disk utility and see if the internal drive needs first aid or a wipe and erase.




To manually start up from macOS Recovery over the Internet, hold down Option-Command-R or Shift-Option-Command-R at startup.




  • https://support.apple.com/en-us/HT201314

Barring that, you'll need to seek hardware service if you don't have internet boot or a way to bring a bootable OS to this Mac.



The only one thing to try is resetting the NVRAM one time. Hold Command - Option - P - R at boot and make sure you hear the startup chime twice before letting go.



  • https://support.apple.com/en-us/HT204063

Apple support image showing option + command + P + R
All the other commands won't help get you past the folder with a question mark.






share|improve this answer






















  • wow............
    – Buscar웃
    2 hours ago












up vote
3
down vote



accepted







up vote
3
down vote



accepted






This is pretty easy - the folder with a question mark means no bootable volume is connected to the computer despite what disk used to be the startup disk was in the past.



You'll want to connect to a WiFi or wired network and try booting to internet recovery or bring a known good bootable OS to this machine so you can boot to disk utility and see if the internal drive needs first aid or a wipe and erase.




To manually start up from macOS Recovery over the Internet, hold down Option-Command-R or Shift-Option-Command-R at startup.




  • https://support.apple.com/en-us/HT201314

Barring that, you'll need to seek hardware service if you don't have internet boot or a way to bring a bootable OS to this Mac.



The only one thing to try is resetting the NVRAM one time. Hold Command - Option - P - R at boot and make sure you hear the startup chime twice before letting go.



  • https://support.apple.com/en-us/HT204063

Apple support image showing option + command + P + R
All the other commands won't help get you past the folder with a question mark.






share|improve this answer














This is pretty easy - the folder with a question mark means no bootable volume is connected to the computer despite what disk used to be the startup disk was in the past.



You'll want to connect to a WiFi or wired network and try booting to internet recovery or bring a known good bootable OS to this machine so you can boot to disk utility and see if the internal drive needs first aid or a wipe and erase.




To manually start up from macOS Recovery over the Internet, hold down Option-Command-R or Shift-Option-Command-R at startup.




  • https://support.apple.com/en-us/HT201314

Barring that, you'll need to seek hardware service if you don't have internet boot or a way to bring a bootable OS to this Mac.



The only one thing to try is resetting the NVRAM one time. Hold Command - Option - P - R at boot and make sure you hear the startup chime twice before letting go.



  • https://support.apple.com/en-us/HT204063

Apple support image showing option + command + P + R
All the other commands won't help get you past the folder with a question mark.







share|improve this answer














share|improve this answer



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edited 2 hours ago

























answered 2 hours ago









bmike♦

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  • wow............
    – Buscar웃
    2 hours ago
















  • wow............
    – Buscar웃
    2 hours ago















wow............
– Buscar웃
2 hours ago




wow............
– Buscar웃
2 hours ago










Vladyslav Zavalykhatko is a new contributor. Be nice, and check out our Code of Conduct.









 

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