Under which circumstances it's appropriate to pick up your colleague's phone if he's on leave?

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I have this situation where my colleague, who is of similar rank as I am, went for a long holiday (approximately a week).



There have been many calls coming in on his phone line, and I'm not sure if I should be picking the phone up because most of our work done is by teamwork, (meaning to say that if one person is not around, another can just pick it up and complete it). Normally we hardly pick up each other's phones, but it gets worrying that the said colleague on leave is getting plenty of calls when he clearly didn't do his due diligence before leaving



I work in a backline of a bank, doing administrative work. Due to the nature of my work, a lot of deadlines have to be met and I'm asking in the viewpoint of what is culturally and morally acceptable to do since a lot of my work with my colleague is overlapping.







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    up vote
    1
    down vote

    favorite












    I have this situation where my colleague, who is of similar rank as I am, went for a long holiday (approximately a week).



    There have been many calls coming in on his phone line, and I'm not sure if I should be picking the phone up because most of our work done is by teamwork, (meaning to say that if one person is not around, another can just pick it up and complete it). Normally we hardly pick up each other's phones, but it gets worrying that the said colleague on leave is getting plenty of calls when he clearly didn't do his due diligence before leaving



    I work in a backline of a bank, doing administrative work. Due to the nature of my work, a lot of deadlines have to be met and I'm asking in the viewpoint of what is culturally and morally acceptable to do since a lot of my work with my colleague is overlapping.







    share|improve this question
























      up vote
      1
      down vote

      favorite









      up vote
      1
      down vote

      favorite











      I have this situation where my colleague, who is of similar rank as I am, went for a long holiday (approximately a week).



      There have been many calls coming in on his phone line, and I'm not sure if I should be picking the phone up because most of our work done is by teamwork, (meaning to say that if one person is not around, another can just pick it up and complete it). Normally we hardly pick up each other's phones, but it gets worrying that the said colleague on leave is getting plenty of calls when he clearly didn't do his due diligence before leaving



      I work in a backline of a bank, doing administrative work. Due to the nature of my work, a lot of deadlines have to be met and I'm asking in the viewpoint of what is culturally and morally acceptable to do since a lot of my work with my colleague is overlapping.







      share|improve this question














      I have this situation where my colleague, who is of similar rank as I am, went for a long holiday (approximately a week).



      There have been many calls coming in on his phone line, and I'm not sure if I should be picking the phone up because most of our work done is by teamwork, (meaning to say that if one person is not around, another can just pick it up and complete it). Normally we hardly pick up each other's phones, but it gets worrying that the said colleague on leave is getting plenty of calls when he clearly didn't do his due diligence before leaving



      I work in a backline of a bank, doing administrative work. Due to the nature of my work, a lot of deadlines have to be met and I'm asking in the viewpoint of what is culturally and morally acceptable to do since a lot of my work with my colleague is overlapping.









      share|improve this question













      share|improve this question




      share|improve this question








      edited Dec 3 '14 at 16:39









      Monica Cellio♦

      43.7k17114191




      43.7k17114191










      asked Dec 3 '14 at 3:49









      Nick

      18117




      18117




















          2 Answers
          2






          active

          oldest

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          up vote
          9
          down vote



          accepted










          No, but you should tell his boss to have his calls forwarded to somebody in the meantime so that:



          1. The ringing phone doesn't bother anyone in the office.

          2. People from the outside can get their business processed expediently.





          share|improve this answer





























            up vote
            1
            down vote













            One word - NO. Maybe this is a US thing but that is his phone and if he wanted business questions forwarded to you then he should have put that on his message.



            If business support is failing then wait for your boss tell you to pick up his phone.






            share|improve this answer
















            • 5




              It's not his phone - it's the companies.
              – Dan
              Dec 3 '14 at 7:48










            • Yes it is a company phone. That is why it is OK for his boss to tell him to pick it up.
              – paparazzo
              Dec 3 '14 at 16:09











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            2 Answers
            2






            active

            oldest

            votes








            2 Answers
            2






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes








            up vote
            9
            down vote



            accepted










            No, but you should tell his boss to have his calls forwarded to somebody in the meantime so that:



            1. The ringing phone doesn't bother anyone in the office.

            2. People from the outside can get their business processed expediently.





            share|improve this answer


























              up vote
              9
              down vote



              accepted










              No, but you should tell his boss to have his calls forwarded to somebody in the meantime so that:



              1. The ringing phone doesn't bother anyone in the office.

              2. People from the outside can get their business processed expediently.





              share|improve this answer
























                up vote
                9
                down vote



                accepted







                up vote
                9
                down vote



                accepted






                No, but you should tell his boss to have his calls forwarded to somebody in the meantime so that:



                1. The ringing phone doesn't bother anyone in the office.

                2. People from the outside can get their business processed expediently.





                share|improve this answer














                No, but you should tell his boss to have his calls forwarded to somebody in the meantime so that:



                1. The ringing phone doesn't bother anyone in the office.

                2. People from the outside can get their business processed expediently.






                share|improve this answer














                share|improve this answer



                share|improve this answer








                edited Dec 3 '14 at 12:32

























                answered Dec 3 '14 at 4:21









                Jim G.

                11.8k105373




                11.8k105373






















                    up vote
                    1
                    down vote













                    One word - NO. Maybe this is a US thing but that is his phone and if he wanted business questions forwarded to you then he should have put that on his message.



                    If business support is failing then wait for your boss tell you to pick up his phone.






                    share|improve this answer
















                    • 5




                      It's not his phone - it's the companies.
                      – Dan
                      Dec 3 '14 at 7:48










                    • Yes it is a company phone. That is why it is OK for his boss to tell him to pick it up.
                      – paparazzo
                      Dec 3 '14 at 16:09















                    up vote
                    1
                    down vote













                    One word - NO. Maybe this is a US thing but that is his phone and if he wanted business questions forwarded to you then he should have put that on his message.



                    If business support is failing then wait for your boss tell you to pick up his phone.






                    share|improve this answer
















                    • 5




                      It's not his phone - it's the companies.
                      – Dan
                      Dec 3 '14 at 7:48










                    • Yes it is a company phone. That is why it is OK for his boss to tell him to pick it up.
                      – paparazzo
                      Dec 3 '14 at 16:09













                    up vote
                    1
                    down vote










                    up vote
                    1
                    down vote









                    One word - NO. Maybe this is a US thing but that is his phone and if he wanted business questions forwarded to you then he should have put that on his message.



                    If business support is failing then wait for your boss tell you to pick up his phone.






                    share|improve this answer












                    One word - NO. Maybe this is a US thing but that is his phone and if he wanted business questions forwarded to you then he should have put that on his message.



                    If business support is failing then wait for your boss tell you to pick up his phone.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Dec 3 '14 at 3:59









                    paparazzo

                    33.3k657106




                    33.3k657106







                    • 5




                      It's not his phone - it's the companies.
                      – Dan
                      Dec 3 '14 at 7:48










                    • Yes it is a company phone. That is why it is OK for his boss to tell him to pick it up.
                      – paparazzo
                      Dec 3 '14 at 16:09













                    • 5




                      It's not his phone - it's the companies.
                      – Dan
                      Dec 3 '14 at 7:48










                    • Yes it is a company phone. That is why it is OK for his boss to tell him to pick it up.
                      – paparazzo
                      Dec 3 '14 at 16:09








                    5




                    5




                    It's not his phone - it's the companies.
                    – Dan
                    Dec 3 '14 at 7:48




                    It's not his phone - it's the companies.
                    – Dan
                    Dec 3 '14 at 7:48












                    Yes it is a company phone. That is why it is OK for his boss to tell him to pick it up.
                    – paparazzo
                    Dec 3 '14 at 16:09





                    Yes it is a company phone. That is why it is OK for his boss to tell him to pick it up.
                    – paparazzo
                    Dec 3 '14 at 16:09













                     

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